1 Which type of memory is primarily used as cache memory? #SRAM 2 A customer orders a new computer and specifies an internal read-write, non-volatile storage device that uses low power, has fast access to data, and is reliable. What is a suitable storage device that meets these requirements? #solid state drive

weepingwaterpickSécurité

23 févr. 2014 (il y a 3 années et 3 mois)

235 vue(s)

PC TECHNOLOGY



ONLINE QUESTIONS
Grade 12: ICT Cluster

Teacher: Manju



Alain FC

Name:

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1
Which type of memory is primarily
used as cache memory?

#SRAM


2
A customer

orders a new computer and specifies an internal read
-
write, non
-
volatile
storage device that uses low power, has fast access to data, and is reliable. What is a
suitable storage device that meets these requi
rements?

#solid state drive


3
Which type of ROM

can be reprogrammed with software while it is still physically
install
ed in the computer?

#EEPROM


4
Refer to the exhibit. Based on the advertisement that is shown, what is the native
resolution of this c
omputer system?

#1280 x 800


5
Which type of comput
er resources are direct lines to the processor used by computer
components to request info
rmation from the CPU?

#IRQs


6
Which two activities are normally controlled by the Northbridge part of the chip set?
(Choose two.)

#access to the RA
M

#access to the v
ideo card


7
Which type of RAM chip has the fastest clock rate but consumes the least power and
generates
the least heat?

#DDR3 SDRAM


8
Which expansion slot would be used to install a video capture card in a new
computer?

#Peripheral Com
ponent Interconnec
t
-
Express


9
A technician is helping a customer compare two hard drives. Which unit of
measurement is used for the hard drive speed?

#revolutions per minute



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10
Refer to the exhibit. Which type of cable is sho
wn in the graphic?

#Serial


11
Which type of
memory is unable to have the contents modified?

#ROM


1
2
Which important feature is offered by the USB standard?

#It can supply power fro
m the computer to devices.


13
Which CPU architecture uses a small set of instructions that are designed to
be
executed

rapidly?

#RISC


14
Which two characteristics are determined by the chip set on a motherboard?
(Choose two.)

#maximum amount of memory that can be installed

#type of connectors that
will be on the motherboard


15
Which two devices are considered input devi
ces? (Choose two.)

#biometric authentication device

#digital camera


16
Which technology would be best to use for drive redundancy
and data protection?

#RAID


17
Which two characteristics of a motherboard can be determined by the form factor?

(Choose two.)

#size

shape


18
Which two categories are used to classify CPU architecture?

(Choose two.)

#CISC

#RISC


19
Which three system resources are commonly used for communication between the
CPU or memory and other components in the computer? (Choose three.)

#IRQ

#DMA

#I/O address


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20
What is the function of a capture card?

#enables a video signal to be recorded
to the computer hard drive


21
Why are solid state drives reliable and therefore suitable to be installed in computers
used in harsh industrial workplaces
?

#They consume less power and have no moving

parts.


22
A technician needs to back up 4 GB of data using a single storage medium. Which
medium can hold the entire 4 GB
on a single disc?

#DVD+/
-
R


23
How many conductors are foun
d in a SATA data cable?

#7


24
What are the two connector types for the 1394a interface? (
Choose two.)

#4
-
pin

#6
-
pin


25
Which two form factors are commonly used to build a new compute
r? (Choose two.)

#BTX

#ATX


26
A company employee has very important data on a computer. What RAID l
evel
should be used if the criteria include that data be written and read simultaneously and
that all data be duplicated using a m
inimum of three drives?

#5


27
PATA data cables are available in two different types. The types are distinguished by
the numbe
r of conductors. Which two types are availa
ble? (Choose two.)

#40

#80


28
Which three devices are considered output devices? (Choose three.)

#headphones

#monitor

#printer




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CHAPTER 2
-

SAFE LAB PROCEDURES AND TOOL USE


1 Refer to the exhibit. Which type
of tool is shown in the graphic?

cable meter

digital multimeter

network traffic monitor

electrostatic discharger


2 A technician has a room of computers which are running very hot. The
technician

discovers that the heat sinks in the computers are very dust
y.
What should the

technician use to clean the heat sinks?

mild cleaning solution

lint
-
free cloth

isopropyl alcohol

compressed air


3 A technician wants to limit the chances of ESD affecting his workspace.
Which three

precautions should be taken? (Choose t
hree.)

Store all computer components in clear plastic bags.

Ensure antistatic mats are on the workbench and floor.

Wear an antistatic wrist strap.

Ensure that all flooring is carpeted.

Keep all components in antistatic bags.

Keep environment cool and dry.


4 Which two tools can help protect against ESD? (Choose two.)

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antistatic wrist strap

compressed air

antistatic mat

safety glasses

polyester clothing


5 A technician accidentally spills a cleaning solution on the floor of the
workshop. Where

would the tech
nician find instructions on how to
properly clean up and dispose of the

product?

the material safety data sheet

the insurance policy of the company

the local hazardous materials team

the regulations provided by the Occupational Safety and Health Administra
tion


6 The performance of a computer is reduced after it has been using the
Internet. Which

three tools could be run to try to improve the performance
of the computer? (Choose

three.)

Fdisk

Spyware Remover

Defrag

Disk Cleanup

a BIOS updater

Device Manager

Utility


7 Which tool in Windows XP gives a technician access to initialize disks and
create

partitions?

Defrag

Disk Cleanup

Disk Management

Format

Scandisk


8 Which tool should be used if a user needs to optimize space on a hard
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drive?

Defrag

Disk Manage
ment

Fdisk

Format


9 Which two types of tools can help protect a computer from malicious
attacks? (Choose

two.)

Anti
-
virus software

Disk Cleanup

Disk Management

Fdisk

Scandisk

Spyware Remover


10 What is the proper way to dispose of outdated CRTs?

All of t
he components should be disposed of into landfills.

All of the components should be properly incinerated.

All of the components should be recycled whenever possible.

All of the components should be sealed in containers and disposed of into landfills.


11 W
hich condition refers to a reduced voltage level of AC power that lasts
for a period of

time?

brownout

sag

spike

surge




12 What is recommended to remove dust from inside a computer case?

damp cloth

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dust cloth

household vacuum cleaner

can of compressed ai
r


13 Which three computer components contain hazardous materials and
require special

handling for disposal? (Choose three.)

batteries

floppy drives

monitors

optical drives

parallel cables

printer toner cartridges



14 Refer to the exhibit. Which type of
tool is presented in the graphic?

hex screwdriver

stripped screwdriver

Phillips
-
head screwdriver

flat
-
head screwdriver





15 Which Windows XP command
-
line utility scans the critical files of the
operating system

and replaces any files that have been corru
pted?

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Chkdsk

Defrag

Disk Cleanup

Disk Management

Scan System

System File Checker


16 Which precaution should be taken when working around electronic
devices?

Avoid using magnetized tools

Only use hand tools from the same vendor

Wear ESD protection to repai
r monitors in humid environments

Avoid using ESD wrist straps and ESD mats simultaneously


17 Which step should be performed first when servicing computer
equipment?

Wipe down the exterior with a lint
-
free, damp soft cloth.

Open the case and check for any
loose connections.

Turn off and remove the power source.

Replace any suspected bad components with known good components


18 Which condition refers to a sudden increase in voltage, which is usually
caused by

lightning?

brownout

sag

spike

surge





19

Which

is the minimum level of electrostatic discharge that a person can
normally feel?

5 volts

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1000 volts

3000 volts

10,000 volts


20
Which recommendation should be followed first when a fire in the
workplace is out of control?

Try to use the elevators to reach

the lowest floor faster

Contact emergency services for help

Use company water system to stop the fire from extending to other areas

Try to control the fire with proper extinguishers


21

Which two tools are recommended for cleaning a PC?

Antibacterial
spray

Compressed air

Mild abrasive detergent

Nylon brush

Rubbing alcohol

Soft cloth


22

Refer to the exhibit. Which type of tool should be used to remove the
screw depicted in the graphic?


Stripped screwdriver

Flat head screwdriver

Hex driver

Philips
head screwdriver


23. How does a technician discharge a static buildup?

Touching the painted part of the computer case

Touching the unpainted part of the computer case

Touching an anti static wrist strap before touching any computer equipment

Touching an
antistatic mat before touching any computer equipment


24. Which device is designed specifically to protect computers and electrical
devices from excess electrical voltage?

Power strip

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Standby power supply

Surge protector

Uninterruptible power supply


25.
Which three effects can be observed on computer components as a
result of climate?

Components overheat if it is too hot

Moisture damages computer parts if it is too humid

Components work too slowly if it is too cold

The risk of ESD increases if the
humidity is too low

The risk of ESD increases if the temperature is too high

Components overheat if the humidity is too low


26. Which condition refers to sudden and dramatic increase in voltage
which is usually caused by lightning?

Brownout

Sag

Spike

Surg
e


27. Which two devices commonly affect wireless LANs?

Blu
-
ray players

Home theaters

Wireless phones

Microwaves

Incandescent light bulbs

External hard drives


28. Which two computer components can contain very high voltages?

DVD ROM

Monitor

Power supply

Scanner

Wireless keyboard








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CHAPTER 3


1.A technician is installing a new power supply in a computer. Which type of power
connector should be used to connect to a PATA hard drive?

#molex


2.Refer to the exhibit. Which type of port is shown?

#USB


3.After a technician has assembled a new computer, it is necessary to configure the
BIOS. At which point must a key be pressed to start the BIOS setup program?

#during the POST


4.A technician is installing a new power supply in a computer. Which type of p
ower
connector should be used to connect to a floppy drive?

#Berg


5.Which solution should be used to clean a CPU and a heat sink?

#isopropyl alcohol


6.isopropyl alcohol

#7


7.A technician is troubleshooting a computer that has a malfunctioning floppy dri
ve. The
technician observes that the floppy drive light remains lit constantly. How should the
technician attempt to repair the problem?

#Connect the data cable making sure that the colored stripe on the cable is aligned with
pin 1 on the drive and the mot
herboard.


8.Which type of drive is installed in a 5.25
-
inch bay?

#optical drive


9.Which additional 4
-
pin or 6
-
pin power connector is required by some motherboards?

#AUX


10.A technician is assembling a new computer. Which two components are often easier
to install before mounting the motherboard in the case? (Choose two.)

#CPU

#Memory


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11.When building a computer, which two components are normally installed in 3.5
-
inch
drive bays? (Choose two.)

#hard drive

#floppy drive


12.Which port is typically used fo
r external wireless NICs?

#USB


13.A technician is installing a new CPU in a ZIF socket on a motherboard. What is the
primary way of securing the CPU in place?

#load lever


14.Which action is recommended to prevent the motherboard from contacting the metal

base of the case?

#Use standoffs to keep the motherboard above the metal base.


15.A field technician has been asked to install a wireless 802.11g NIC in a computer,
but is unsure about the expansion slots available. Which two types of wireless NICs
shoul
d the technician have available? (Choose two.)

#PCI

#PCIe


16.What is the most reliable way for users to buy the correct RAM to upgrade a
computer?

#Check the motherboard manual or manufacturer's website.


17.Refer to the exhibit. Which type of hard drive
uses the power connector shown?

#SATA


18.A technician has just finished assembling a new computer. When the computer is
powered up for the first time, the POST discovers a problem. How does the POST
indicate the error?

#It issues a number of short beeps.


19.What is a convenient way that a technician can tell whether a ribbon cable is for an
IDE hard drive or a floppy drive?

#The floppy cable has a twist in the cable.


20.Which internal component of a computer uses a 3
-
pin power connector?

#fan

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CHAPTER 5


1.Once minimum hardware requirements are satisfied, where should a technician look
to determine if the computer hardware has been tested with Windows XP?



*the Windows XP Hardware Compatibility List>


2.What are two features of upgrading Windows 2000 to W
indows XP? (Choose two.)

* The File System Is Upgrated To NTFS


*Windows 2000 applications and settings are kept.





3.While performing preventive maintenance, a technician notices that the operating
system is missing updates. How can the technician enabl
e automatic updates?

*Run the Automatic Updates utility from the Control Panel.


4.A technician has many new computers to set up. The technician completely
configures one master computer and makes an image of the hard drive. This image is
then installed on

the other computers. What is this process called?


*disk cloning


5.A user installs a new sound card driver in a computer that is working properly. After
installing the driver for the new sound card the computer fails to boot. Which quick fix
can the use
r implement to return to the previous working state?

*boot to Last Known Good Configuration




6.A user is running Windows Vista and has an application that runs in Windows XP but
the application fails to run in Vista. In which Vista mode should the user t
ry running the
application?

*compatibility mode



7.A technician has a computer that is unable to boot Windows XP properly. The
technician has decided that it is necessary to attempt a repair of XP. Which utility will be
run if the technician selects
Repa
ir XP

from the XP boot disk?

*Recovery Console


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8.Which operating mode is used by Windows XP to run a DOS application?

*real mode


9.Which set of guidelines is used to ensure that programmers develop applications that
are compatible with an operating syste
m?

*API


10.When a computer boots from the Windows Vista disc, which three functions are
performed if the Custom (advanced) option is selected? (Choose three.)


*A clean copy of Windows Vista is installed.





* The location of the Windows installation can

be selected.

*Changes to disk partitions can be made.


11.As a user attempts to boot the computer, the message "NTLDR is missing" is
observed on the screen. What will result from this situation?

*The operating system will fail to load.


12.In which two s
ituations should a technician create a restore point? (Choose two.)

*before installing a new device driver

*before an operating system update



13.A technician has installed new video drivers on a Windows XP computer and now
the monitor shows distorted im
ages. What startup mode can the technician use to
access a new driver on the network?

*Safe Mode


14.A user in a large manufacturing company uses a PC that is connected to the
company network. Where should the user look to find a server attached to the net
work?

*My Network Place


15.A user decides to install a new version of Windows Vista but needs to retain the
configurations and customizations of the current Windows XP operating system. Which
software can be used to achieve this?

*Windows User State Migr
ation Tool




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16. A technician is attempting to create multiple partitions on a hard disk. This will allow
for storing the operating system and data files on separate partitions. What is the
maximum number of primary partitions per hard drive that is
supported by Windows
XP?

*4


17.Refer to the exhibit. During the installation of Windows Vista, you are prompted with
a screen that asks for a username and password. What type of account is created when
you select
Next

after entering a username and passwor
d?

*A user that has Super User rights for this installation


18. A technician needs to upgrade the file system on a Windows XP computer from
FAT32 to NTFS. Which course of action should be taken to upgrade the file system to
NTFS?


*Run the Microsoft Conve
rt utility.



19.A technician needs to upgrade the operating system on a computer from Windows
2000 Professional to Windows XP Professional. When the technician inserts the XP
disc in the computer, the setup wizard fails to start. Which command can be use
d to
start the upgrade?

*winnt32


20.Refer to the exhibit. During a Windows Vista installation, the
Select Your
Computer's Current Location

screen fails to display. What could be a possible reason
for the absence of this screen?


*The network card driver w
as incorrectly installed.


21.Which three settings are available to personalize the appearance of the desktop on a
Windows Vista computer? (Choose three.)

*Theme *Screensaver *Taskbar Properties


22.A technician thinks that the file system on a computer ha
s a problem because
Windows XP is reporting data integrity issues. Which Windows XP utility will check the
file system for errors?

*chkdsk


23.A technician installing Windows Vista has come to the point where the product
activation key is requested. What o
ccurs if a product key is unavailable?

*The user will be asked for a product key, but the installation can continue without a key


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24.When troubleshooting a printer problem, a technician finds that the operating system
was automatically updated with a corr
upt device driver. Which solution would resolve
this issue?

*Roll Back the Driver


25.What are three features of the Microsoft Management Console (MMC)? (Choose
three.)

*MMC logs a history of application events.

*It organizes operating system snap
-
ins.

*It

displays computer performance information


26.Windows Vista has a feature called the Sidebar. Which three types of items can be
contained within the Sidebar? (Choose three.)

* games*Clock *Sticky Note



27.A company with 40 computers needs to reduce repai
r costs, decrease downtime,
and improve reliability. Which task will meet these needs?

*Develop a preventive maintenance plan.


28.A user reports that a Windows XP system is unable to boot properly. How can the
technician advise the user to boot into Safe
Mode?

*Reboot the system, press and hold
F8

until a menu is displayed, and then select
Safe
Mode


29.
A technician has finished installing Windows XP. What should the technician do to
verify that all hardware has been installed correctly?

*Use the Device Ma
nager utility to ensure that all the devices are operational.


30.What would be the result of having a corrupt Master Boot Record?

*The operating system will fail to start.


CHAPTER 1 & 2 DISCOVERY IS INCLUDED IN THE PC TECHNOLOGY

TERM 1

EXAM.


Discovery



CHAPTER 1

1. Which computer component is considered the nerve center of the computer system
and is responsible for processing all of the data within the machine?

• RAM

• CPU


• video card

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• sound card

• operating system


2. What are two advantages
of purchasing a preassembled computer? (Choose two.)

• usually a lower cost


• exact components may be specified

• extended waiting period for assembly

• adequate for performing most general applications
• suited for customers with special
needs


3. A
user plans to run multiple applications simultaneously on a computer. Which
computer component is essential to accomplish this?

• RAM


• NIC

• video card

• sound card

• storage device


4. Which adapter card enables a computer system to exchange inform
ation with other
systems on a local network?

• modem card

• controller card

• video card

• sound card

• network interface card



5. What is the main storage drive used by servers, desktops, and laptops?

• tape drive

• hard drive


• optical drive (DV
D)

• floppy disk drive


6. Which component is designed to remove high
-
voltage spikes and surges from a
power line so that they do not damage a computer system?

• CPU

• surge suppressor


• motherboard

• hard drive


7. What are two examples of output p
eripheral devices? (Choose two.)

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• printer

• speakers


• flash drive

• external DVD

• external modem


8. What two functions does a UPS provide that a surge protector does not ? (Choose
two.)

• protects the computer from voltage surges

• provides bac
kup power from an internal battery


• protects the computer from sudden voltage spikes

• gives the user time to phone the electrical company

• gives the user time to safely shut down the computer if the power fails


• provides backup power through a gene
rator provided by the wall outlet


9. What is a word processor?

• It is a physical computer component.

• It is a program designed to perform a specific function.


• It is a program that controls the computer resources.

• It is a functional part of an o
perating system.


10. What is the purpose of the ASCII code?

• translates bits into bytes

• interprets graphics digitally

• translates digital computer language into binary language

• represents letters, characters, and numbers with bits



11. Why do
servers often contain duplicate or redundant parts?

• Servers require more power and thus require more components.

• Servers should be accessible at all times.


• Servers can be designed as standalone towers or rack mounted.

• Servers are required by ne
tworking standards to have duplicate parts.


12. What are two benefits of hooking up a laptop to a docking station? (Choose two.)

• Mobility is increased.

• An external monitor can be used.

• Alternate connectivity options may be available.


• The keyb
oard can be changed to a QWERTY
-
style keyboard.

• More wireless security options are available.


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13. Applications can be grouped into general use software or industry specific software.
What are two examples of industry specific software? (Choose two.)

• CAD


• presentation

• spreadsheet

• word processing

• medical practice management


• contacts/scheduling management


14. Which three terms describe different types of computers? (Choose three.)

• operating system

• network

• laptop

• desktop


• W
indows

• mainframe



15. How is a server different from a workstation computer?

• The server works as a standalone computer.

• The server provides services to clients.


• The workstation has fewer applications installed.

• The workstation has more user
s who attach to it.


16. How many values are possible using a single binary digit?

• 1

• 2


• 4

• 8

• 9

• 16


17. What measurement is commonly associated with computer processing speed?

• bits

• pixels

• hertz


• bytes


18. What can be used to p
revent electrostatic discharge (ESD)?

• dry and non humid conditions

• carpeted floor

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• grounding strap


• uncluttered work space


19. If a peripheral device is not functioning, what are three things you should do to solve
the problem? (Choose three.)

• Use the testing functionality on the peripheral itself, if available.

• Verify that all cables are connected properly.


• Disconnect all cables connected to the computer except those connected to the
peripheral.

• Ensure that the peripheral is powered

on.


• Disconnect the peripheral and verify that the computer is operating normally.

• Reload the computer operating system.


20. Which two steps should be performed when installing a peripheral device? (Choose
two.)

• Download and install the most cur
rent driver.


• Connect the peripheral using any cable and any available port on the computer.

• Connect the peripheral using an appropriate cable or wireless connection.
• Test the
peripheral on another machine before installing it on the one where it wi
ll be used.

• Check the computer documentation to see if the peripheral vendor is compatible with
the PC vendor.


21. In newer operating systems, how are system resources assigned by default when
components are installed?

• manually assigned by the oper
ating system

• manually assigned by the administrator

• statically assigned by the component to a preset resource

• dynamically assigned between the component and the operating system


CHAPTER


2

Q.1 An operating system is severely damaged. All data on the partition needs to be
deleted, and all application software must be reinstalled. Which installation method
should be used to correct the problem?


clean install

upgrade

multi
-
boot

virtual
ization

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Q.2 Which two statements should be included in a pre
-
installation checklist when
upgrading an operating system? (Choose two.)


Verify that the hardware resources have multiple partitions.

Verify that the hardware resources meet or exceed the

published minimum
requirements.

Complete a full backup of all important files and data.

Overwrite any data currently contained on the drive to remove all contents.

Verify that the hardware resources are certified to work with the existing operating
system prior to upgrading.



Q.3 Which three pieces of information must be specified on a computer to allow that
computer to send and receive information across networks? (Choose three.)


closest server

operating system

IP addrese

subnet mask

de
fault gateway

network card driver



Q.4 Which two items must be unique to each computer and cannot be duplicated on a
network? (Choose two.)


partition

file system

computer name

IP address

operating system



Q.5 Which method of interacting wi
th an operating system involves typing commands at
a command prompt?


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CLI

GUI

redirector

kernel translator



Q.6 What are three characteristics of an operating system that is released under the
GPL (GNU Public License)? (Choose three.)


full acc
ess to source code

software often available free

structured development cycle

can be expensive to purchase

limits what end
-
user can do with code

support normally user
-
based and often free



Q.7 What is the purpose of a default gateway?


physic
ally connects a computer to a network

provides a permanent address to a computer

identifies the network to which a computer is connected

identifies the logical address of a networked computer and uniquely identifies it to
the rest of the network

id
entifies the device that allows local network computers to communicate with
devices on other networks



Q.8 Which two statements are true about drive partitions? (Choose two.)


Partitions are necessary in multi
-
boot installations.

A hard drive can be divided into an operating system partition and a data partition.

User data is never overwritten when a drive is partitioned.

A disk partition is a defined section of an operating system.

Each partition requires a different file sy
stem type



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Q.9 What occurs when computers are configured to receive their network configurations
dynamically?


Each computer receives a permanent IP address.

A network administrator enters information on each computer.

Each computer requests config
uration information from a server.

An NIC automatically provides configuration information to the computer and stores
that configuration information.



Q.10 What are two ways that a user can interact with an operating system shell?
(Choose two.)


CLI

OS

GUI

NIC

kernel



Q.11 Which three resource specifications are given by the manufacturer to ensure that
an operating system performs as designed? (Choose three.)


required hard disk space

type of accelerated graphics card

recommended amoun
t of RAM

printer requirements

processor type and speed

type of keyboard



Q.12 The Lesson TaskMaster application from ChalkBoard has a problem. Every time
the software is installed and loaded on a Windows XP
-
based Dell computer, and the
moment somet
hing is typed followed by a tab, two tabs are inserted instead of one.
What would be the best solution to this problem?


Uninstall and then reinstall Lesson TaskMaster.

Download, install, and apply a patch from Dell.

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Download, install, and apply a pa
tch from Microsoft.

Download, install, and apply a patch from ChalkBoard.



Q.13 What Explorer menu option is used to determine the Windows XP version installed
on a computer?


Edit

Help

View

Tools

Favorites



Q.14 Which Windows XP Automatic
Update option allows you to select the time when a
Windows update is executed?


Automatic (recommended).

Install updates from the Windows Update web site.

Notify me but don’t automatically download or install them.

Download updates for me, but let
me choose when to install them.



Q.15 What two items are available from the About Windows option through the
Windows Explorer Help menu? (Choose two.)


a list of troubleshooting links

the end
-
user license agreement

a list of installed hardware devi
ces

the date of the last Windows update

the operating system version number

a list of terms with links to definitions



Q.16 Which operating system patch installation method is used when a user is notified
of a security update for remotely accessing

a computer, but wishes not to install this
patch?


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manual

automatic

semi
-
automatic

prompt for permission



Q.17 Which statement is true about installing an operating system on computers in a
networked environment?


The computer name must be unique for all computers on the same network.

The operating system must be the same on all computers on the same network.

The amount of installed RAM must be the same on all computers on the same
network.

The operating syste
m must have the latest patch applied during the installation or it
will not participate in the network.



Q.18 Windows XP has a known problem with specific Intel processors. What is the best
course of action to take in this situation?


Power off the com
puter and reinstall the CPU.

Delete Windows XP and perform a clean install.

Reinstall Windows XP to the same hard drive partition.

Reinstall Windows XP to a different hard drive partition.

Download and install the Windows patch that fixes this prob
lem.

Replace the Intel processor with one that is approved by Microsoft.



Q.19 Which Windows file system is more likely to be used in a business environment?


ext2

ext3

NTFS

FAT16

FAT32



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Q.20 You must select an operating system for the facu
lty at a college. All of the
questions below would be logical for you to ask except one. Determine the illogical
question.


How much does the operating system cost and does the college have funding?

Is the technical support staff at the college able to

support the operating systems
being considered?

Do the operating systems being considered have the ability to support the ports
available on the faculty computers?

What types of applications do the faculty use and are they compatible with the
operatin
g systems being considered?



Q.11) A computer in the Advanced Technology Center computer room on the second
floor, room number 217, has the computer name ATC_217_7. What fact is true about
the computer name?

The name is dynamically assigned by the DNS se
rver.

The name is required to allow connectivity to the DHCP server.

The name must include the floor number to support the SLA agreement.

The names of all devices in a workgroup must be the same to allow LAN connectivity.

The name makes it easier for u
sers to reference the device when connecting to it to
share resources
.