Enterprise Mobile Device Management - AT&T

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17 févr. 2014 (il y a 3 années et 5 mois)

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© 2011 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

Mobilize your Enterprise
Today



Enterprise Mobile Device Management







© 2011 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

Enterprise Mobile Device Management
(EMDM) Industry Challenges and Drivers

With the addition of innovation devices and other industry leading OS’s,

overall platforms and carriers has proliferated over the past few years,
creating additional challenges for IT organizations.







© 2011 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

Key Business Driver Examples


Security and Governance Requirements
(HIPAA, FINRA,


FERC, SEC, etc.)


Mobilization of a business process
(expense reporting, Salesforce
automation)


Developing mobile applications and/or
mobilization of a business process


Deployment beyond BlackBerry


Launching Tablets


IT Challenges


Mobile device support


Device and data security


Applications deployment


Device control


Device deactivation


BYOD (bring your own
device)


Email security


Enterprise Mobile Device Management
Industry Challenges and Drivers

© 2011 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

Enterprise Mobile Device Management

What We’ve Learned…problems and causes

There are More Device
Form Factors and

OS Choices than Ever
Before (users are blurring
the lines between
company/ personal data).

Consumer Based Trends
and Preferences

Will Continue to Influence
Devices Used

in Enterprise.

Mobile Devices
-

Personal
And Corporate
-

Connecting
to Enterprise Assets Need
to be Managed and Secured
In a Scalable Manner.

There are a Growing
Number of Solutions Which
Provide Varied Capability
and Functionality

(Email, DM, Security, TEM).

Enterprise Demand
includes a Robust MDM
and Messaging Solutions,
But Have Varied Needs.

2

1

3

4

5

© 2011 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

Enterprise Mobile Device Management

Meeting the IT manager and end
-
user needs


IT Managers
deploy, oversee
and manage

mobile devices
by mobile
workers

Mobile workers
access corporate
data and
applications as
enabled by IT
managers.

Acquisition and Deployment


Cost optimization


Multiple device and carrier support


Image devices


Application enablement & deployment


Lifecycle Support


Inventory management


Security policy compliance


Issue resolution and troubleshooting

End
-
of
-
Life


Data protection


Device upgrades


Recover/Reallocate devices


Service Delivery Choice


Managed service option


Multicarrier support


Cloud hosted


Developer support via APIs/SDK


Productivity


Reliable access to corporate data

and applications


Flexibility


Choice of device


Bring your own device


Merging personal and professional use

Convenience


Over
-
the
-
air troubleshooting

© 2011 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.


Management of mixed platforms/devices


Carrier agnostic


Protect Email


Provisioning device enhances protection


Application management


Device monitoring


Policy enforcement and notification


Usage management


Analysis and reporting

Enterprise Mobile Device Management

Key Drivers



© 2011 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

7

AT&T Enterprise Mobile Device Management Offer

Providing protection and lifecycle management for mobile devices


Value


Offer


Challenge



Difficult to manage and protect
SmartPhones & Tablets


Devices are excellent productivity tools


Easy to use


Protect> Monitor > Control


Enterprise grade over
-
the
-
air device
management and protection for
carrier agnostic deployments.

Application
Management

Security
Management

Enterprise
Management

Loss & Theft
Management

Expense
Management

Remote

Management

© 2011 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

AT&T Enterprise Mobile Device Management
Solutions


Secure Device

Management


Overlay to MDM solution


Provides lifecycle
management







Multiple OS Capability;
Carrier Agnostic


iOS


Android


Windows Mobile


Symbian


WebOS


Blackberry



(Does not support
Blackberry to date)





(Does not support
Blackberry to date)

Mobile Device
Management w/

Mobile Messaging


Secure Mobile Messaging
capability



Government

Certifications


FIPS 140
-
2 certification


8100.02 Standard





Manage via a single
portal











© 2011 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

What happens if Enterprise Mobile Device
Management Solution is not Purchased?

Productivity Loss


Mobile drives both productivity and

efficiency for employees


Without the right level of visibility and
control, smartphones and tablets

cannot be deployed in an enterprise

Inadequate Security


Lock and wipe are not enough


Containerize enterprise data

High Expense


Bill shock every month


No visibility till after operator bill
arrives

Image/Public Relations Exposure



Inability to support the newest devices
your end users want to bring in the
enterprise



Risk of “unwanted headlines” from loss
of corporate data on these devices

© 2011 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

Key Takeaways


Mobile Workers are rapidly increasing thereby increasing demand

for over
-
the
-
air device management solutions


Sensitive corporate data reside on devices


including email


Significant trends show plethora of consumer
-
oriented devices and
OS’s infiltrating the enterprise


Regardless of who pays or owns the device, when accessing
corporate data, they must be protected


Defined mobility policies must be in place regardless of the corporate
or individual responsibility


© 2011 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.



AT&T recognized as the Overall Best Mobile
Workforce Management Brand


Frost & Sullivan’s 2010 North America CXOs’ Choice Award for Overall Best Mobile Workforce Management Brand (4/2010)


For the Second Consecutive Year, AT&T voted the
Overall Best Mobile Workforce Management
Brand by surveyed North America (NA) CXOs!


“29% of North American
CXOs perceive AT&T as the
top brand of Mobile Workforce Management
Solutions
; the nearest competitor lags significantly
behind at 18%.”


AT&T’s
brand reputation has gotten stronger
when
compared to last year.


“Thus, with AT&T’s positive reputation and customer
loyalty, they are
positioned as a leader in the
mobile workforce management solution market!”

AT&T recipient of the
Frost & Sullivan 2010 North America CXOs’ Choice
Award for Overall Best Mobile Workforce Management Brand


Brand Perception
Results

Overall Best
Mobile
Workforce
Management

© 2011 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

AT&T Key Differentiators


Offers comprehensive end to end to solution


Today, AT&T is a leader in Wireless Services among U.S. carriers
,
with the best
wireless coverage worldwide, offering the most phones that work in the most countries.
AT&T also has the nation’s fastest mobile broadband network. More
smartphone

users
have chosen AT&T over any other U.S. carrier.


Vendors selected based on strict criteria:


Technology


Application fit


Best of Breed


Tested and certified on AT&T’s broad

device and OS portfolio


Priority testing and certification in AT&T Labs


Carrier agnostic


Backed by AT&T Enterprise Business Services


Enterprise
-
grade, customer care


Available from a single source with a single bill from AT&T


Professional and Integration service options available

© 2011 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

Enterprise Mobile Device Management

Opportunity

“Mobile device management has become a must
-
have solution for any
organization that wants to efficiently and cost
-
effectively manage and secure
its handheld devices.”



Source: Forrester, Mobile Device Management Trends and Best Practices


“For corporate
-
liable devices, MDM vendors can add functionality such as the
ability for IT to
whitelist

and blacklist applications so that end users can
download only those applications on the approved list.”



Source: IDC: Mobile Enterprise Software : Market Analysis


“Enterprise Mobility Management (EMM) enables IT to adapt rapidly to new
mobile platforms, enforce compliance to IT standards, control access to
corporate date networks, and secure mobile endpoints at their points of
vulnerability.”


Source: Aberdeen Group: The Enterprise Mobility Management Solution Landscape






© 2011 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.