Cisco CCNA Certification Training Course

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26 oct. 2013 (il y a 4 années et 15 jours)

90 vue(s)

1


Cisco CCNA Certification Training Course

Recommended Book










Cisco CCNA Certification Training Course

Course Length:

X Weeks (XX Hours)

Certifications:

CCNA

Number of Exams:

1

The Cisco CCNA network associate certification validates
the ability to install, configure,
operate, and troubleshoot medium
-
size routed and switched networks, including
implementation and verification of connections to remote sites in a WAN. This new
curriculum includes basic mitigation of security threats, int
roduction to wireless
networking concepts and terminology, and performance
-
based skills. This new
curriculum also includes (but is not limited to) the use of these protocols: IP, Enhanced
Interior Gateway Routing Protocol (EIGRP), Serial Line Interface Pro
tocol Frame Relay,
Routing Information Protocol Version 2 (RIPv2),VLANs, Ethernet, access control lists
(ACLs).



Interconnecting Cisco Networking Devices Part 1



Interconnecting Cisco Networking Devices Part 2



2


Interconnecting Cisco Networking Devices Part
1

The Interconnecting Cisco Networking Devices Part 1 (ICND1) prepares students for
the composite exam 640
-
802 CCNA associated with the Cisco Certified Entry Network
Technician (CCENT) certification and a tangible first step in achieving the Cisco
Certifi
ed Network Associate (CCNA) certification. Candidates can prepare for this exam
by taking the Interconnecting Cisco Networking Devices Part 1 (ICND1) v1.0 course.
This exam tests a candidate's knowledge and skills required to successfully install,
operate,

and troubleshoot a small branch office network. The exam includes topics on
networking fundamentals; connecting to a WAN; basic security and wireless concepts;
routing and switching fundamentals; the TCP/IP and OSI models; IP addressing; WAN
technologies;

operating and configuring IOS devices; configuring RIPv2, static and
default routing; implementing NAT and DHCP; and configuring simple networks.

Course Outline

The following topics are general guidelines for the content likely to be included on the
Inter
connecting Cisco Networking Devices Part 1 exam. However, other related topics
may also appear on any specific delivery of the exam. In order to better reflect the
contents of the exam and for clarity purposes, the guidelines below may change at any
time w
ithout notice.

Describe the operation of data networks.



Describe the purpose and functions of various network devices



Select the components required to meet a given network specification



Use the OSI and TCP/IP models and their associated protocols to
explain how
data flows in a network



Describe common networking applications including web applications



Describe the purpose and basic operation of the protocols in the OSI and TCP
models



Describe the impact of applications (Voice Over IP and Video Over IP)

on a
network



Interpret network diagrams



Determine the path between two hosts across a network



Describe the components required for network and Internet communications



Identify and correct common network problems at layers 1, 2, 3 and 7 using a
layered mod
el approach



Differentiate between LAN/WAN operation and features

Implement a small switched network



Select the appropriate media, cables, ports, and connectors to connect switches
to other network devices and hosts



Explain the technology and media access c
ontrol method for Ethernet
technologies

3




Explain network segmentation and basic traffic management concepts



Explain the operation of Cisco switches and basic switching concepts



Perform, save and verify initial switch configuration tasks including remote
acc
ess management



Verify network status and switch operation using basic utilities (including: ping,
traceroute,telnet,SSH,arp, ipconfig), SHOW & DEBUG commands



Implement and verify basic security for a switch (port security, deactivate ports)



Identify, presc
ribe, and resolve common switched network media issues,
configuration issues, autonegotiation, and switch hardware failures

Implement an IP addressing scheme and IP services to meet network
requirements for a small branch office



Describe the need and role
of addressing in a network



Create and apply an addressing scheme to a network



Assign and verify valid IP addresses to hosts, servers, and networking devices in
a LAN environment



Explain the basic uses and operation of NAT in a small network connecting to
one ISP



Describe and verify DNS operation



Describe the operation and benefits of using private and public IP addressing



Enable NAT for a small network with a single ISP and connection using SDM and
verify operation using CLI and ping



Configure, verify and
troubleshoot DHCP and DNS operation on a
router.(including: CLI/SDM)



Implement static and dynamic addressing services for hosts in a LAN
environment



Identify and correct IP addressing issues

Implement a small routed network



Describe basic routing concepts
(including: packet forwarding, router lookup
process)



Describe the operation of Cisco routers (including: router bootup process, POST,
router components)



Select the appropriate media, cables, ports, and connectors to connect routers to
other network device
s and hosts



Configure, verify, and troubleshoot RIPv2



Access and utilize the router CLI to set basic parameters



Connect, configure, and verify operation status of a device interface



Verify device configuration and network connectivity using ping, tracerout
e,
telnet, SSH or other utilities



Perform and verify routing configuration tasks for a static or default route given
specific routing requirements



Manage IOS configuration files (including: save, edit, upgrade, restore)



Manage Cisco IOS

4




Implement password
and physical security



Verify network status and router operation using basic utilities (including: ping,
traceroute,telnet,SSH,arp, ipconfig), SHOW & DEBUG commands

Explain and select the appropriate administrative tasks required for a WLAN



Describe
standards associated with wireless media (including: IEEE WI
-
FI
Alliance, ITU/FCC)



Identify and describe the purpose of the components in a small wireless network.
(including: SSID, BSS, ESS)



Identify the basic parameters to configure on a wireless network

to ensure that
devices connect to the correct access point



Compare and contrast wireless security features and capabilities of WPA security
(including: open, WEP, WPA
-
1/2)



Identify common issues with implementing wireless networks

Identify security threat
s to a network and describe general methods to mitigate
those threats



Explain today's increasing network security threats and the need to implement a
comprehensive security policy to mitigate the threats



Explain general methods to mitigate common security
threats to network devices,
hosts, and applications



Describe the functions of common security appliances and applications



Describe security recommended practices including initial steps to secure
network devices

Implement and verify WAN links



Describe diff
erent methods for connecting to a WAN



Configure and verify a basic WAN serial connection

Interconnecting Cisco Networking Devices Part 2

The Interconnecting Cisco Networking Devices Part 2 (ICND2) prepares students for
the composite exam 640
-
802 CCNA asso
ciated with the Cisco Certified Network
Associate certification. Candidates can prepare for this exam by taking the
Interconnecting Cisco Networking Devices Part 2 (ICND2) v1.0 course. This exam tests
a candidate's knowledge and skills required to successf
ully install, operate, and
troubleshoot a small to medium size enterprise branch network. The exam covers topics
on VLSM and IPv6 addressing; extending switched networks with VLANs; configuring,
verifying and troubleshooting VLANs; the VTP, RSTP, OSPF and
EIGRP protocols;
determining IP routes; managing IP traffic with access lists; NAT and DHCP;
establishing point
-
to
-

point connections; and establishing Frame Relay connections.


5


Course Outline

The following topics are general guidelines for the content
likely to be included on the
Interconnecting Cisco Networking Devices Part 2 exam. However, other related topics
may also appear on any specific delivery of the exam. In order to better reflect the
contents of the exam and for clarity purposes, the guideli
nes below may change at any
time without notice.

Configure, verify and troubleshoot a switch with VLANs and interswitch
communications



Describe enhanced switching technologies (including: VTP, RSTP, VLAN,
PVSTP, 802.1q)



Describe how VLANs create logically
separate networks and the need for routing
between them



Configure, verify, and troubleshoot VLANs



Configure, verify, and troubleshoot trunking on Cisco switches



Configure, verify, and troubleshoot interVLAN routing



Configure, verify, and troubleshoot VTP



C
onfigure, verify, and troubleshoot RSTP operation



Interpret the output of various show and debug commands to verify the
operational status of a Cisco switched network



Implement basic switch security (including: port security, unassigned ports, trunk
access
, etc.)

Implement an IP addressing scheme and IP Services to meet network
requirements in a medium
-
size Enterprise branch office network



Calculate and apply a VLSM IP addressing design to a network



Determine the appropriate classless addressing scheme usin
g VLSM and
summarization to satisfy addressing requirements in a LAN/WAN environment



Describe the technological requirements for running IPv6 (including: protocols,
dual stack, tunneling, etc)



Describe IPv6 addresses



Identify and correct common problems as
sociated with IP addressing and host
configurations

Configure and troubleshoot basic operation and routing on Cisco devices



Compare and contrast methods of routing and routing protocols



Configure, verify and troubleshoot OSPF



Configure, verify and
troubleshoot EIGRP



Verify configuration and connectivity using ping, traceroute, and telnet or SSH



Troubleshoot routing implementation issues



Verify router hardware and software operation using SHOW & DEBUG
commands

6




Implement basic router security

Implemen
t, verify, and troubleshoot NAT and ACLs in a medium
-
size Enterprise
branch office network.



Describe the purpose and types of access control lists



Configure and apply access control lists based on network filtering requirements



Configure and apply an acces
s control list to limit telnet and SSH access to the
router



Verify and monitor ACL's in a network environment



Troubleshoot ACL implementation issues



Explain the basic operation of NAT



Configure Network Address Translation for given network requirements usi
ng CLI



Troubleshoot NAT implementation issues

Implement and verify WAN links



Configure and verify Frame Relay on Cisco routers



Troubleshoot WAN implementation issues



Describe VPN technology (including: importance, benefits, role, impact,
components)



Config
ure and very PPP connection between Cisco routers














7


CompTIA A+ Essentials & Practical Application Certification Training Course

Recommended Book


CompTIA A+ Certification All
-
in
-
One Exam Guide, Seventh Edition

by Mike Meyers


________________________________________________

Course Length:

6 We
eks (60 Hours)

Certifications:

CompTIA A+ Essentials

CompTIA A+ Practical Application

Number of Exams:

2



In order to receive CompTIA A+ (2009 Edition) certification a candidate

must pass two
exams
-

CompTIA A+ Essentials and CompTIA A+ Practical Application.

The CompTIA A+ Essentials (220
-
701) exam measures necessary competencies for an
entry
-
level IT professional with the equivalent knowledge of at least 500 hours of hands
-
on
experience in the lab or field. Successful candidates will have the knowledge
required to understand the fundamentals of computer technology, networking, and
security, and will have the skills required to identify hardware, peripheral, networking,
and secu
rity components.

The CompTIA A+ Practical Application exam measures the necessary competencies for
an entry
-
level IT professional who has hands
-
on experience in the lab or the field.
Successful candidates will have the skills required to install, configure
, upgrade, and
maintain PC workstations, the Windows OS and SOHO networks. The successful
candidate will utilize troubleshooting techniques and tools to effectively and efficiently
resolve PC, OS, and network connectivity issues and implement security prac
tices. Job
titles in some organizations which are descriptive of the role of this individual may be:
8


Enterprise technician, IT administrator, field service technician, PC or Support
technician, etc.

Individuals in some non
-
technical roles such as student,
sales personnel or small
business office managers may also find the validation of skills associated with the
CompTIA A+ credential to be valuable.

CompTIA A+ Essentials

The CompTIA A+ Essentials examination measures necessary competencies for an
entry
-
lev
el IT professional with the equivalent knowledge of at least 500 hours of hands
-
on experience in the lab or field. Successful candidates will have the knowledge
required to understand the fundamentals of computer technology, networking, and
security, and w
ill have the skills required to identify hardware, peripheral, networking,
and security components. Successful candidates will understand the basic functionality
of the operating system and basic troubleshooting methodology, practice proper safety
procedur
es, and will effectively interact with customers and peers.

Course Outline

1.0 Hardware

1.1 Categorize storage devices and backup media



FDD



HDD



Optical drives



Removable storage

1.2 Explain motherboard components, types and features



Form Factor



I/O interfac
es



Memory slots



Processor sockets



Bus architecture



Bus slots



SATA, eSATA



Contrast RAID (levels 0, 1, 5)



Chipsets



BIOS / CMOS / Firmware



Riser card / daughterboard

1.3 Classify power supplies types and characteristics



AC adapter

9




ATX proprietary



Voltage,
wattage and capacity



Voltage selector switch



Pins (20, 24)

1.4 Explain the purpose and characteristics of CPUs and their features



Identify CPU types



Hyper threading



Multi core



Onchip cache



Speed (real vs. actual)



32bit vs. 64 bit

1.5 Explain cooling method
s and devices



Heat sinks



CPU and case fans



Liquid cooling systems



Thermal compound

1.6 Compare and contrast memory types, characteristics and their purpose



Types



Parity vs. Non
-
parity



ECC vs. non
-
ECC



Single sided vs. double sided



Single channel vs. dual
channel



Speed

1.7 Distinguish between the different display devices and their characteristics



Projectors, CRT and LCD



LCD technologies



Connector types



Settings

1.8 Install and configure peripherals and input devices



Mouse



Keyboard



Bar code reader



Multimedia (e.g. web and digital cameras, MIDI, microphones)



Biometric devices



Touch screen



KVM switch

10


1.9 Summarize the function and types of adapter cards



Video



Multimedia



I/O



Communications

1.10 Install, configure and optimize laptop components and feat
ures



Expansion devices



Communication connections



Power and electrical input devices



Input devices

1.11 Install and configure printers



Differentiate between printer types



Local vs. network printers



Printer drivers (compatibility)



Consumables

2.0
Troubleshooting, Repair and Maintenance

2.1 Given a scenario, explain the troubleshooting theory



Identify the problem



Establish a theory of probable cause (question the obvious)



Test the theory to determine cause



Establish a plan of action to resolve the p
roblem and implement the solution



Verify full system functionality and if applicable implement preventative measures



Document findings, actions and outcomes

2.2 Given a scenario, explain and interpret common hardware and operating system
symptoms and their

causes



OS related symptoms



Hardware related symptoms



Use documentation and resources

2.3 Given a scenario, determine the troubleshooting methods and tools for printers



Manage print jobs



Print spooler



Printer properties and settings



Print a test page

11


2.4 G
iven a scenario, explain and interpret common laptop issues and determine the
appropriate basic troubleshooting method



Issues



Methods

2.5 Given a scenario, integrate common preventative maintenance techniques



Physical inspection



Updates



Scheduling
preventative maintenance



Use of appropriate repair tools and cleaning materials



Power devices



Ensuring proper environment



Backup procedures

3.0 Operating Systems and Software

Unless otherwise noted, operating systems referred to within include Microsoft W
indows
2000, Windows XP Professional, XP Home, XP MediaCenter, Windows Vista Home,
Home Premium, Business and Ultimate.

3.1 Compare and contrast the different Windows Operating Systems and their features



Windows 2000, Windows XP 32bit vs. 64bit, Windows Vi
sta 32 bit vs. 64bit

3.2 Given a scenario, demonstrate proper use of user interfaces



Windows Explorer



My Computer



Control Panel



Command prompt utilities



Run line utilities



My Network Places



Task bar / systray



Administrative tools



MMC



Task Manager



Start
Menu

3.3 Explain the process and steps to install and configure the Windows OS



File systems



Directory structures



Files



Verification of hardware compatibility and minimum requirements

12




Installation methods



Operating system installation options



Disk preparati
on order



Device Manager



User data migration
-

User State Migration Tool (USMT)



Virtual memory



Configure power manangement



Demonstrate safe removal of peripherals

3.4 Explain the basics of boot sequences, methods and startup utilities



Disk boot order /
device priority



Boot options

4.0 Networking

4.1 Summarize the basics of networking fundamentals, including technologies, devices
and protocols



Basics of configuring IP addressing and TCP/IP properties (DHCP, DNS)



Bandwidth and latency



Status indicators



Pro
tocols (TCP/IP, NETBIOS)



Full
-
duplex, half
-
duplex



Basics of workgroups and domains



Common ports: HTTP, FTP, POP, SMTP, TELNET, HTTPS



LAN / WAN



Hub, switch and router



Identify Virtual Private Networks (VPN)



Basics class identification

4.2 Categorize network

cables and connectors and their implementations



Cables



Connectors

4.3 Compare and contrast the different network types



Broadband



Dial
-
up



Wireless



Bluetooth



Cellular


13


5.0 Security

5.1 Explain the basic principles of security concepts and technologies



Encryption technologies



Data wiping / hard drive destruction / hard drive recycling



Software firewall



Authentication technologies



Basics of data sensitivity and data security

5.2 Summarize the following security features



Wireless encryption



Malicious softw
are protection



BIOS Security



Password management / password complexity



Locking workstation



Biometrics

6.0 Operational Procedure

6.1 Outline the purpose of appropriate safety and environmental procedures and given
a scenario apply them



ESD



EMI



RFI



Electrical safety



Material Safety Data Sheets (MSDS)



Cable management



Physical safety



Environmental
-

consider proper disposal procedures

6.2 Given a scenario, demonstrate the appropriate use of communication skills and
professionalism in the workplace



Use

proper language
-

avoid jargon, acronyms, slang



Maintain a positive attitude



Listen and do not interrupt a customer



Be culturally sensitive



Be on time



Avoid distractions



Dealing with a difficult customer or situation



Set and meet expectations / timeline
and communicate status with the customer



Deal appropriately with customers confidential materials

14


CompTIA A+ Practical Application

The CompTIA A+ Practical Application exam measures the necessary competencies for
an entry
-
level IT professional who has han
ds
-
on experience in the lab or the field.
Successful candidates will have the skills required to install, configure, upgrade, and
maintain PC workstations, the Windows OS and SOHO networks. The successful
candidate will utilize troubleshooting techniques a
nd tools to effectively and efficiently
resolve PC, OS, and network connectivity issues and implement security practices. Job
titles in some organizations which are descriptive of the role of this individual may be:
Enterprise technician, IT administrator,

field service technician, PC or Support
technician, etc.

1.0 Hardware

1.1 Given a scenario, install, configure and maintain personal computer components



Storage devices



Motherboards



Power supplies



Processors



Memory



Adapter cards



Cooling systems

1.2 Given
a scenario, detect problems, troubleshoot and repair/replace personal
computer components



Storage devices



Motherboards



Power supplies



Processors



Memory



Adapter cards



Cooling systems

1.3 Given a scenario, install, configure, detect problems, troubleshoot
and
repair/replace laptop components



Components of the LCD including inverter, screen and video card



Hard drive and memory



Disassemble processes for proper re
-
assembly



Recognize internal laptop expansion slot types



Upgrade wireless cards and video card



Rep
lace keyboard, processor, plastics, pointer devices, heat sinks, fans, system
board, CMOS battery, speakers

15


1.4 Given a scenario, select and use the following tools



Multimeter



Power supply tester



Specialty hardware / tools



Cable testers



Loop back plugs



Ant
i
-
static pad and wrist strap



Extension magnet

1.5 Given a scenario, detect and resolve common printer issues



Symptoms



Issue resolution

2.0 Operating Systems

Unless otherwise noted, operating systems referred to within include Microsoft Windows
2000,
Windows XP Professional, XP Home, XP MediaCenter, Windows Vista Home,
Home Premium, Business and Ultimate.

2.1 Select the appropriate commands and options to troubleshoot and resolve problems



MSCONFIG



DIR



CHKDSK (/f /r)



EDIT



COPY (/a /v /y)



XCOPY



FORMAT



IP
CONFIG (/all /release /renew)



PING (
-
t
-
l)



MD / CD / RD



NET



TRACERT



NSLOOKUP



[command name] /?



SFC

2.2 Differentiate between Windows Operating System directory structures (Windows
2000, XP and Vista)



User file locations



System file locations



Fonts



Temporary files

16




Program files



Offline files and folders

2.3 Given a scenario, select and use system utilities / tools and evaluate the results



Disk management tools



Disk Manager



System monitor



Administrative tools



Devices Manager



Task Manager



System Inform
ation



System restore



Remote Desktop Protocol (Remote Desktop / Remote Assistance)



Task Scheduler



Regional settings and language settings

2.4 Evaluate and resolve common issues



Operational Problems



Error Messages and Conditions

3.0 Networking

3.1
Troubleshoot client
-
side connectivity issues using appropriate tools



TCP/IP settings



Characteristics of TCP/IP



Mail protocol settings



FTP settings



Proxy settings



Tools (use and interpret results)



Secure connection protocols



Firewall settings

3.2 Install an
d configure a small office home office (SOHO) network



Connection types



Basics of hardware and software firewall configuration



Physical installation

4.0 Security

4.1 Given a scenario, prevent, troubleshoot and remove viruses and malware



Use antivirus softwa
re

17




Identify malware symptoms



Quarantine infected systems



Research malware types, symptoms and solutions (virus encyclopedias)



Remediate infected systems



Update antivirus software



Schedule scans



Repair boot blocks



Scan and removal techniques



Educate end
user

4.2 Implement security and troubleshoot common issues



Operating systems



System


















18


CompTIA Network+ Certification Training Course

Recommended Book


CompTIA Network+ Certification All
-
in
-
One Exam Guide,
Fifth

Edition
by Mike Meyers


Course Length:

4 Weeks (4
0 Hours)

Certifications:

Network+

Number of Exams:

1



The CompTIA Network+ (2009 Edition) certification is an internationally recognized
validation of the technical knowledge required of foundation
-
level IT network
practitioners.

The CompTIA Network+ (2009 Edition) certification ensures that the successful
candidate has the important knowledge and skills necessary to manage, maintain,
troubleshoot, install, operate and configure basic network infrastructure, describe

networking technologies, basic design principles, and adhere to wiring standards and
use testing tools.

The skills and knowledge measured by this examination were derived from an industry
-
wide job task analysis and validated through an industry
-
wide globa
l survey in Q2 2008.
The results of this survey were used in weighing the domains and ensuring that the
weighting is representative of the relative importance of the content.



19


Course Content

Network Technologies



Explain the function of common networking
protocols



Identify commonly used TCP and UDP default ports



Identify the following address formats



Given a scenario, evaluate the proper use of the following addressing
technologies and addressing schemes



Identify common IPv4 and IPv6 routing protocols



Expl
ain the purpose and properties of routing



Compare the characteristics of wireless communication standards

Network Media and Topologies



Categorize standard cable types and their properties



Identify common connector types



Identify common physical network top
ologies



Given a scenario, differentiate and implement appropriate wiring standards



Categorize WAN technology types and properties



Categorize LAN technology types and properties



Explain common logical network topologies and their characteristics



Install com
ponents of wiring distribution

Network Devices



Install, configure and differentiate between common network devices



Identify the functions of specialized network devices



Explain the advanced features of a switch



Implement a basic wireless network

Network
Management



Explain the function of each layer of the OSI model



Identify types of configuration management documentation



Given a scenario, evaluate the network based on configuration management
documentation



Conduct network monitoring to identify performanc
e and connectivity issues



Explain different methods and rationales for network performance optimization



Given a scenario, implement the following network troubleshooting methodology



Given a scenario, troubleshoot common connectivity issues and select an
ap
propriate solution



20


Network Tools



Given a scenario, select the appropriate command line interface tool and
interpret the output to verify functionality



Explain the purpose of network scanners



Given a scenario, utilize the appropriate hardware tools

Networ
k Security



Explain the function of hardware and software security devices



Explain common features of a firewall



Explain the methods of network access security



Explain methods of user authentication



Explain issues that affect device security



Identify common

security threats and mitigation techniques