Riva Integration Server for Salesforce.com

gabonesedestructionDéveloppement de logiciels

17 févr. 2014 (il y a 3 années et 6 mois)

188 vue(s)

Riva Integration Server

for Salesforce.com

Server
-
side sync | No plug
-
ins required

Wolfgang Berger

Business Development

EMEA Region

Omni Technology Solutions

wberger@omni
-
ts.com

+49.8192.99733.25

www.rivacrmintegration.com


Riva is the first “server
-
side” sync solution for Salesforce.com
and Microsoft Exchange.
With Riva, there are no Outlook

plug
-
ins or mobile apps that need to be installed, configured or
managed for users. The sync is transparent and automatic.


Compatible with:


Outlook 2010 (64
-
bit and 32
-
bit), Outlook 2007 and 2003


Outlook Web Access


Outlook on Citrix and Terminal Services


Office 2011 for Mac, Entourage, native Mac OS X apps


BlackBerry, iPad, iPhone, Android, Windows Phone

and other ActiveSync devices.

Riva Integration Server for Salesforce.com

Sync Salesforce to the
native
address book and calendar

on BlackBerry, iPad and iPhone

mobile devices
.

Riva editions for Salesforce.com



Riva Integration Server

(On
-
premise)


Gets installed once on a Windows server for

multiple users (physical server or VM)


Powerful Sync Policy options for groups of users


Scalable for large Salesforce.com implementations




Riva Live

(SaaS)


First SaaS sync solution for SFDC (no software)


Ideal for SMB, Mac and hosted Exchange customers


Various monthly plans (no min. purchase)



What Riva syncs between SFDC and Exchange



Address Book


Accounts, contacts, leads, custom fields and categories



Calendar


Appointments, meetings, tasks, phone calls


Recurring appointments




Email


Archive emails (and email attachments) against SFDC

accounts, contacts, opportunities, cases, and quotes



Sales and Service Clouds


Opportunities, cases, quotes, custom objects





Value proposition


First “server
-
side” sync solution for Salesforce.com
and Exchange.
No Outlook plug
-
ins or mobile apps
need to be installed, configured or managed on users’
desktops, laptops or mobile devices (scalable, easier to
manage).


Compatible with all Exchange mail clients and
mobile devices.
Sync SFDC to Outlook 2010 64
-
bit,
Outlook 2007 and 2003, Outlook Web Access,

Outlook 2011 for Mac, Mac OS X, Outlook on Citrix,...


Syncs SFDC to the native address book and
calendar apps

on iPad, iPhone, BlackBerry,

Windows Phone and Android mobile devices



no additional mobile app required.



Value proposition...


Allows companies to
sync more than 5,000 contacts

(a current limitation with Salesforce for Outlook).


Riva syncs custom Outlook and Salesforce.com
fields
, recurring appointments, email attachments and

multi
-
day events.


Riva syncs more than the Outlook plug
-
in



contacts, calendar items, tasks, email, opportunities,
cases, quotes, and more.


Custom contact sync filters
for large deployments.


Riva SmartConvert and AssignTo Folders
reduce
double data entry

and increase CRM user

adoption.



Value
-
add 1: Riva SmartConvert Folders


Reduce the amount of time salespeople spend manually entering data
in Salesforce.com. Riva SmartConvert Folders
automate the creation
of opportunities, cases and quotes


and associated contacts and
accounts if they don’t already exist in Salesforce.com.

Value
-
add 2: Riva AssignTo Folders


Archive emails against Salesforce.com accounts, contacts,
opportunities, cases and quotes

in Outlook, on your Mac,

or from your mobile device (in connected an disconnected modes).

Supported mail systems and clients


Microsoft Exchange 2010, 2007 and 2003

(hosted and on
-
premise versions, including
MS BPOS
)


Outlook 2010,
Outlook 2007 and 2003,
Outlook Web
Access
, Outlook on Citrix and Terminal Services


Office 2011 for Mac
, Entourage 2008 and 2004,

native Mac OS X apps

(Mail, iCal, Address Book)


iPad, iPhone, BlackBerry
, Windows Phone, Android,
Nokia, Palm, Sony Ericsson, LG and other ActiveSync
mobile devices



Supported Salesforce.com editions


Salesforce.com Professional


Salesforce.com Enterprise


Salesforce.com Unlimited


Salesforce.com Developer


Force.com Enterprise


Force.com Unlimited


Compatible with Salesforce.com

Sales Cloud and Service Cloud editions.



Riva editions and pricing


Riva On
-
Premise
(min. 5
-
user purchase)


195

/user per year (16.25

/user per month)


Volume discounts for 30+ users.



Riva Live
(no min. purchase)


Monthly subscriptions start at 9.95

/user per month


Premium subscription
-

24.95

/user per month


Ideal for up to 10 accounts


Compatible with hosted Exchange



Next steps...

Download 15
-
day trial version at
www.rivacrmintegration.com

Wolfgang Berger

Business Development

EMEA Region

Omni Technology Solutions

wberger@omni
-
ts.com

+49.8192.99733.25

www.rivacrmintegration.com