-------------------------------------------------------------- UC APPLICATIONS CLEARLY TAKING SHAPE -------------------------------------------------------------- The shape of UC applications became increasingly clear at VoiceCon Spring 2007, capping a wave of supplier announcements during the first quarter of the year. Four top themes are being supported across the board--Enhanced Conferencing, Team Collaboration, Professional Mobility and Business Process Integration. Here are highlights of each:

elatedmusteringDéveloppement de logiciels

21 févr. 2014 (il y a 3 années et 3 mois)

169 vue(s)

--------------------------------------------------------------

UC APPLICATIONS CLEARLY TAKING SHAPE

--------------------------------------------------------------


The shape of UC applications became increasingly clear at VoiceCon Spring 2007, capping a
wa
ve of supplier announcements during the first quarter of the year.
Four top themes are being
supported across the board
--
Enhanced Conferencing, Team Collaboration, Professional Mobility
and Business Process Integration. Here are highlights of each:


* Enha
nced Conferencing: The increase in conference calls is attracting attention in several ways
--
there is a cost
-
savings play by moving the conference servers in
-
house, as well as a push to data
sharing and videoconferencing. Cisco featured a live video call d
uring its VoiceCon keynote and
then, just one week later, announced its acquisition of WebEx. Microsoft also pushed
conferencing in its VoiceCon keynote, garnering applause by adding an additional caller to an
Office Communication Server conference call wi
th simple drag and drop from an e
-
mail address
entry. All the major providers are offering voice and video conferencing with data sharing, either
directly or through partners.


* Team Collaboration and Workspaces: IBM announced Lotus Quickr for team worksp
aces with
easy links to e
-
mail, IM, and folders; with document sharing and editing controls; and with RSS
feeds for updates to users. Lotus Quickr responds to and, in some ways, even surpasses
Microsoft's very popular SharePoint. IBM also introduced Lotus
Connections for "business
-
grade
social computing" providing businesses with a single destination for building professional
communities. Cisco joined this space in February, when it acquired Five Across, which enables
customer websites with "full
-
featured c
ommunities and user
-
generated content."


* Professional Office and Information Mobility Suites: Numerous software suites are promising
seamless business processes for mobile professionals to minimize delay and maximize results.
Microsoft's Office Communica
tion Server 2007 (OCS 2007) is now in broad beta testing for a
mid
-
year release. Avaya introduced Avaya one
-
X Portal for integrated telephony, messaging,
mobility and conferencing applications. Cisco announced Cisco Unified Mobile Communicator
for office i
ntegration of cell phones as well as an 802.11 wireless phone for campus mobility.
Siemens had earlier announced HiPath MobileConnect for enterprise dual
-
mode WiFi/cellular
integration and followed up with a Nokia alliance to support MobileConnect on E
-
ser
ies phones.
Nortel Multimedia Client for IBM Lotus Notes makes it simple for Lotus Notes users to access the
capabilities of Nortel's Multimedia Communication Server (MCS) 5100. Of course, there is
integration of almost all products with Microsoft Exchange

and/or


Lotus Domino for links to messaging, contacts and calendar information.


* Business Process Integration Software and Alliances: The theme that communications has to be
integrated to optimize business processes was on center stage at VoiceCon Spri
ng. A keynote
from Alok Kapoor, Merrill Lynch Managing Director, highlighted the significant customer and
business value being produced by integrating Salesforce.com software with Merrill Lynch's new
IP
-
Telephony infrastructure. Avaya announced Communicati
ons Process Manager, a software kit
for easy integration of six communication functions into business applications, supported by
alliances including IBM. Cisco announced an initiative with IBM to deliver an open Client
Platform for "unified communications
and collaboration" (UC2). Microsoft announced
publication of SIP
-
based Interoperation standards for OCS 2007. Nortel built on their January
updates of the Integrated Communication Alliance with Microsoft, including their UC Integrated
Branch, SIP integrati
on between Nortel CS1000 and Microsoft UM, and 11


new integration professional services offers. 3Com promoted its deal to run its IP Telephony
software co
-
resident with business applications on the IBM System i platform.


These emerging areas of focus ar
e likely to drive Unified Communications forward in the coming
five years. IP Telephony is now being positioned not as end in itself, but as an enabler of UC
solutions. And the emphasis is increasingly where it needs to be: What UC will do for business.


F
or more detail and analysis of these issues and an industry update on Unified Communications, I
hope you'll join the UCStrategies.com team (along with VoiceCon's Fred Knight), during a
webinar on March 28. Registration is available at
http://voicecon
-
uc
-
eweekly.p0.com/u.d?9GFwo0WAPc
-
_FAkdd=110


I welcome your feedback at marty@parkerbiz.com
--
or post your comments in the VoiceCon
Unified Communications eWeekly forum
--
http://www.voicec
on.com/unified
-
communications/


Marty Parker

Communication Perspectives and UCStrategies.com