cottonseedfearnotElectronique - Appareils

7 nov. 2013 (il y a 7 années et 11 mois)

271 vue(s)


Revolution in the Workplace

The Beginning

Started in 1965 as a way for multiple users of a
time sharing mainframe computer to

SDC’s Q32 and MIT’s CTSS

Advanced Research Projects Agency Network

Government project started in the 1960’s

Began as a way to communicate during Cold War

The First Email

First official email sent October 29, 1969
from UCLA to Stanford

However not the whole message got across
before the computers crashed

Ray Tomlinson


Ray Tomlinson sent a message
from one computer to another with the
same program

Computers were in the same room

Tomlinson was both sender and recipient

Computers needed to be on a like network


Tomlinson created the user @ host

Dial Up


dial up connection was created so
emails could be sent over the phone lines

Initially only a few lines connected the east
and west coast

Refining Email

In the 1980’s system of sending email began to
become refined


Recipient would only be able to receive and read email

Email was not able to be saved or sent to someone else

Messages could only be sent if the computers were attached
to the same network

New program emerged called the MSG

Allowed recipient of emails to reply to sender

First Public Emails


the first public email was sent

MCI Mail was one of the first to create a
network to use this application


internet was becoming more
publically used and other communication
systems signed on

AOL and Delphi

Microsoft and Lotus

Advantages of Email in the

Less expensive

Email is limitless

Allows sender to create an email and review it prior to
sending it

Allows receiver to read the message on their own time

Allows messages to be sent to multiple people at once

Built in storage

Enabling society to take steps toward becoming paperless

Can save valuable time

Advantages Cont’d

Improve employee efficiency

Contain calendar and reminder features

Open line of communication

Can increase communication between
employer and employee

Can increase communication between
businesses and clients

Drawbacks to Having Email in the

Email for personal use

Receiving an abundance of email

Volume of email sent all the time is staggering

Reported increase in stress

Some emails are annoying and have too
much information

Mental fatigue

Loss of work

Drawbacks Cont’d


Face to face communication is sometimes

Informal communication

Employers have implemented monitoring

Email Etiquette

Important that the sender comes across as

Consider who the email is being sent to

Subject lines are very important

Do not ramble on

Watch spelling and grammar

Always respond in a timely manner

Do Not Use Email When…

Negotiating something

If you have a list of questions

If feelings are involved

If person receiving email has a history of
not responding in a timely manner

Marketing in Email

Marketing is one of the biggest uses of email in
business today

Marketing is all about communication

Getting your product, service, or brand out there

Needs to be creative


Less expensive than traditional print of media

Marketing Strategies

Compelling subject line

Make it stand out

Body of message should be clear and

Avoid rambling

Give the audience what they want

SPAM and Worms


Unsolicited commercial email

SPAM act of 2003

Worms use email to replicate themselves

First email worm affected UNIX computer

Combination of both reduces usefulness of
email as a practical tool


Email has changed business communication by
leaps and bounds

Brought about a different way of communication
between coworkers, employer and employee,
and business and consumer

More permanent and accessible than a phone

Saves businesses time and money