CyberAgentBeginnersManual

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Nov 18, 2013 (3 years and 4 months ago)

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CyberAgent Basic Training


Welcome to the basic training of CyberAgent V3


An application that allows you to:



Completely and effectively manage your

complete office



Efficiently

control the look and accuracy

of the available property on your own
website



CyberAgent



Professional




Dynamic office management application


-

Own personalized website



Lite




Same dynamic office management


application as in the professional version


without a personalized website


Overview on CyberAgent



CyberAgent
is an office management application for the Real
Estate Industry


Currently 422 + agencies using
CyberAgent


Agencies includes:


De Huizemark, Nationlink and Realty Executives property groups


Wendy Machanik Properties, Remax, Homenet and many more



Powerful website interface


Free

website submission to all major search engines


Free

articles in weekly newsletter


Electronic sale transfer to transferring attorneys


Electronic bond submissions to financial institutions

Canvass
Management

Agent
Management

Contact
Management

Property

Management

Sales Management

Sale Transfer
Management
Tracking

Bond Applications

(CyberBonds)

Website Updating
& Marketing

MLN (Multi Listing) &
Property 24

Real Estate

Office &
CyberAgent

The different CyberAgent modules


1.
Agent Manager



Assists you to
manage your Agents

more efficiently and
also enables you to introduce these Agents to the Internet users visiting your
website


2. Contact Manager



Gives you the option to
build up a database

of clients,
allows you to manage clients and link buyers and sellers easily and quickly


3. Property Manager



Enables you to
manage your property
, assists you to list


your property on the Internet and allows you to build up your own canvassing
database as property gets sold


Search & Reporting



Assists in
searches and reports


4.

“CyberAgent MLN”

-

Enables two or more agencies, in agreement, to
share
property listings

as well as the recoding of Property24 fields necessary for sharing
on the Property24 website

The different CyberAgent modules

(continues)

5. Canvass Manager



Allows you to do
cold canvassing

more efficiently and


economically


6. Sales Manager



Enables you to
link up the buyer with the seller
,


provides detailed calculations on sales and also provides easy


reporting on all sale related matters


7. Website Update



Allows you to
update your website

with new


and changed information


8. Sales Transfer Manager



Allows you to
send transfers electronically

to


your transferring attorneys via Internet


9. Bond Application



Applies electronically for bonds by submitting sales


information directly to
CyberBonds


P24 & MLN

Update

P24 Website

MLN Website

Property


Manager

Agent

Manager

System Flow

Data Management

Contact

Manager

Website

Update

www.cyberprop.com

www.real
-
estate
-
south
-
africa.com

www.tiscali.co.za

www.sundaytimesproperty.com

www.msn.co.za

www.Your
-
Own
-
Website.com

Canvass
Manager

Property

Owners

Data

Import

Deeds Office

SAPTG

P24

CyberTrade

Sales Management

Sales

Manager

Sales

Transfer

Manager

LAW

Transfer

Attorneys

Bridgeway

Finance

MO

CyberBond

Agent Manager


The
“Agent Manager”

enables you to add all the information of the agents working


for you and will link them automatically throughout the
CyberAgent

programme


Your team will be advertised on the relevant websites including your own website


All the info you have captured on this form will be displayed on the website accept for


percentage values or if you have clicked the
“do not update agent”

button!



The
“Contact Manager”

helps you to keep a
database

of all the clients you are


currently dealing with as well of those who has already bought or sold properties


from you




This function links up potential buyers with available properties on the
“Property



Manager
” module




The
“Contact Manager”

can filter on specific groups of clients for example:


date of birth, allowing you to send SMS messages via
CyberAgent

at a nominal fee




The “
Buyers Requirements”

tab enables you to add all the requirements to a


property that buyers are looking for. After entering all the necessary fields and


options simply click on the
“Search”

button and the programme will search for


qualifying properties in the
“Property Manager”


Contact Manager (1)



Address Information

Here you capture the physical and postal address of your clients




Family Information

Keep records of the clients birthday and those of his relations, his wife and
children. The clients birthday will be entered automatically from the ID
provided on the main window




Property Interest Page Tab


This section displays property linked to the client where the client is a seller. It
also displays properties viewed in the case of a buyer




Referral Information


Keeps a record if the client was referred and information on who the referral is




Filter Contacts

Allows you to filter on the clients you want to work with. Once you filter on a
criteria you will be able to work with only the results you filtered on. You can
now SMS the clients in the search results and print reports


Contact Manager (2)

Contact Manager (2)

Property Manager (1)

The
“Property Manager”

provides you with a very extensive and detailed
list of
criteria
which you can capture for your property listings and gives you the control to
decide how you would want these properties to be displayed on the Internet


The “
Property Manager
” module is linked to various of the other modules and contains
important information fields


Specifics
-

allows you
enter more

detail for example fields like kitchen, roof
type, garden, windows, size and tenant info



Sectional Title detail


includes the name of the complex, body corporate,
rental, levies etc.



Notes


allows for
EXTRA

notes for example, the bond amount, vicinities, nearby
schools, private notes and selling reasons for your own use on reports



Home office
-

includes fields specific to home offices



Commercial
-

includes fields specific to commercial




CyberAgent MLN
-

enables two or more agencies, in agreement, to
share

property listings. This section also includes fields specific to Property24



Features
-

adds
additional

features

to the current property for example the style
of the property



On Show


records the
dates

current properties will be
on show
, updates to the
Internet and makes it possible for users to view properties on show



Pictures


allows you to add as
many

pictures to properties as wish



Filters


enables you to
filter/search

on numerous fields for ex. suburb, property
type, street number, etc.



Update all active property to the Web
-

updates all property marked as ‘
For
Sale
”, “
To Let
” or “
Both
” to the website. If the “
Not on Internet
” checkbox is
ticked the specific property will not be updated

Property Manager (2)


Property Manager

Specifics

Search Facility & Reporting (1)


This module enables you to perform searches on properties and is nearly a duplication of
the
“Filters”
form within the
“Property Manager”



A
wide range of search options

are available to search on, starting with the location of
a property right through to specifics



The

grid

at the bottom of the form displays the
result
of the search. To view a specific
property click on the property in the grid and then click on
“Goto Property”
.
This will activate the
“Property Manager”

and display the selected property



The
“Grid Setup”

page tab provides you with the functionality to
create

different grid
layouts. Grid layouts enables you to
select

the fields you would want to be displayed
within the grid at the bottom of the form



Search Facility & Reporting (2)


“CyberAgent Multi Listings”

provides the opportunity for two or more agencies, in
agreement, to share property listings



It enables you print open hour property listings as well as history changes on shared
stock


MLN


Multi Listing Network

Property24 (1)


The Property24 module allows you to upload and download properties to and from the
Property24 website and was designed on request from our
“CyberAgent”

users



This module will save valuable time and cut down on double capturing for agencies
belonging to
“CyberAgent”

and Property24



All changes are automatically recorded in the property history



Only Property24 registered users can make use of this function



Please note that this module has been developed without the support of Property24


Property24 (2)


“Canvass Manager”

provides the facility to
import data

from already registered

sources. You must be a registered to the various sources involved before you can

use this module


“CyberAgent”

provides the import facility for the following:


SAPTG
-

South African Property Transfer Guide providing


information of the transfer between the new and


previous owners

CyberTrad
e
-

A Telkom System which provides you with telephone


numbers of the properties that are registered with


Telkom

Deeds Data Import
-

Provides you with the Erf & ID number of the current


owner

Property 24 Deeds Import
-

Provides you with all relevant info except telephone


numbers


This module was developed to be populated with data from the various import
sources. Existing data will be updated with changes that may have occurred



Canvass Manager (1)

Canvass Manager (2)



Imported data is divided into
two section

namely
property and owner data

and can be
linked with the
“Property and Contact Manager”

modules


Other features of the
“Canvass Manager”

includes:



the filtering of property and owner data



multiple reports



data export to MS Word for Mail Merge functionality



birthday filtering on month and day



bulk SMS messaging



owner search, search by name or surname


Canvass Manager (3)



This module
manages property

sales

as well as the calculation of
commissions



Existing property, seller and buyer information can be selected



This module also makes provision for the
capturing

of the bank, bond and transfer
attorneys



The calculation of the commissions includes a selling agent, a buying agent and agency
commission.



Commissions are automatically calculated but can be overwritten



A number of reports are available



When a property is involved in a sale and the sale has not been closed, the property sales
status can either be
“Conditional”

or
“Unconditional”.

This is done automatically.
Once a sale is closed the listing status in the
“Property Manager”

change to
Not
listed

and the buyer will become the owner of the property

Sales Manager (1)

Sales Manager (1)

Website Update Form


After capturing all your properties you can simply click the
“Update Website”
button and update your own website. All other websites will be updated
automatically

at the same time



Every time you execute the update option, all active properties are
reloaded

on all
linked websites



This form also enables you to update
CyberAgent

and modify your contact details


Website Updating


Own website


www.cyberprop.com


www.tiscali.com


www.real
-
estate
-
south
-
africa.com


www.sundaytimesproperty.com



Group website if belonging to a group


All of the above are updated simultaneously


Now also advertised on:


www.searchengine.co.za


www.MSN.co.za


Own website


www.cyberprop.com

CyberProp.Com Newsletter

www.tiscali.com

www.real
-
estate
-
south
-
africa.com

www.sundaytimesproperty.com

Search Engines


www.cyberagent.co.za

Message Board

CyberAgent Newsletter

Sales Transfer Manager (1)


The
“Sales Transfer Manager”

is your
link

to your transfer attorney and allows you
to send and monitor bond transfers
electronically
!



In order for you to make use of this module your transferring attorney must be
registered with

LAW

(Lawyers Access Web). The
“Setup”

page tab enables you to
check if your attorney is registered



The first page tab, “
Sales
”, lists sales captured in the
“Sales Manager”

and acts as
navigator. It contains buttons for editing property, agent, buyer and seller detail



The “
Sales Task List
” page tab consist of a number of tasks for the current sale and
enables you to monitor the progress of the transfer





At a Glance
” reports on all aspects of the transfer between you and the transfer
attorney etc.


Sales Transfer Manager (2)

Bond Application

CyberBonds

CyberBonds

is a
Mortgage Originator Company

that assist you by
processing new bonds


Our CyberBonds consultants will:



give a service to your buyers by assisting them with their bond applications



shop around for the best rates and packages that suit the


buyers particular needs



get loan approval in a couple of hours



save you a lot of time and effort



provides you with an online interface to check on the progress of every bond


Speak to one of our consultants for more information on
CyberBonds

and the
competitive commissions that we offer to our agencies


You can also visit our website
www.cyberbonds.co.za




Mortgage Origination

Mortgage
Originator
-

CyberBonds

Real Estate
Agency Leads

Public Marketing
Leads

Consultant
Services

Financial Institutions
(FI)


USP

MO

Software


Consultant Leads

Support

Should have any question regarding CyberAgent please contact
support on:


086
-
11
-
cyber (29237)

011 955 9100 (Head Office)

011 955 9110 (Fax)

support@cyberprop.com


Website:

www.cyberagent.co.za

www.cyberprop.com

www.cyberbonds.co.za