Streamline Path to Business Agility

wispxylopolistInternet and Web Development

Aug 7, 2012 (5 years and 3 months ago)

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Daniel Alling

Sr. Product Manager

Microsoft Corporation

Challenges Facing
Businesses

Shifting Business Priorities & the “Clock
Speed” of Business Change…

IT Evolution leaves organizations

with multiple computing models

Today's IT Landscape: Complexity Spaghetti

INVENTORY

CRM

OPERATIONS

ERP

FINANCE

Is there a Diet for all this Spaghetti?

Integration at Different Layers

Business Integration & Automation Projects

Getting independently designed applications and

components
to interoperate

Application Connectivity

Transparent Information
Synchronization




Council Transforms Revenues and

Benefits Service Delivery with Enterprise Service Bus


“Instead of taking days, a change of payment method for paying tax is
now done automatically, in just a few seconds, at the point of first
contact with the citizen. Customer satisfaction has improved.”

Neil Walker, SOA Application Architect, RBT

The council wanted to
further integrate its IT
systems to automate more
of its business processes,
create additional efficiency
savings, and improve the
delivery of public services
to citizens and businesses.

Microsoft provided a
comprehensive enterprise
service bus (ESB) offering
through the Microsoft
®

Application Platform using
the Microsoft BizTalk
®

Server orchestration layer.


Benefits service now
rated excellent


Transaction time
reduced


New channels to
handle revenues


Cashable savings from
pilot programme


Increased efficiencies


Speeds deployment with
virtualization



Increases supply
-
chain
efficiency and improves
business agility



Improves productivity of
multiple teams



Extends investments
with scalable platform



Used Microsoft
®

BizTalk
®

Server 2004 and BizTalk
Server 2006 R2 to
improve supply
-
chain
management



Deployed BizTalk Server
2009 and Hyper
-
V


to
virtualize and connect
multiple applications



The Entertainment and
Devices Division at
Microsoft lacked real
-
time visibility into its
supply chain



Wanted to connect
existing line
-
of
-
business
applications with
manufacturers’ systems


Microsoft division connects systems and virtualizes
servers to improve productivity

“By implementing BizTalk Server 2009 and earlier versions,
we’ve moved to a much more event
-
driven, real
-
time
business. Now we can respond faster and change policies
that affect business processes.”

Alex West, Technology Architect, Microsoft

Process Integration


B2C / B2E

Externalize Customization


Agile Processes


Faster Processing


time is decreased by
70%



System Reliability


to
handle 1 Million
transaction/day with
capabilities to handle
more 10 Million
transaction/day


Productivity is
Improved


reduction
in development,
deployment and
management efforts


BizTalk Server:
Orchestrates 17 systems
and provides the
messaging infrastructure


SQL Server® 2005:
Reliably stores all customer
data and system messages


IIS 6.0: Manages the
Internet bank’s Web site


WCF: Common
communication layer
between the Web site and
BizTalk Server

Skandia uses 17systems
to support its online
banking and insurance
services. These include
products from
Microsoft, Progress
Software, and IBM. A
key requirement for
the company is the
need to consolidate
data from all customer
accounts

fast.

Online Banking and Insurance Provider Dramatically
Enhances Web Performance

“Skandia is a global organization. It is imperative that the solution can be
quickly and easily deployed in other divisions of the company, providing
high value with as little additional cost as possible.”

Robert Ekblom, Chief IT Architect at Skandia


U.S.$700 million in
incremental premium
revenue anticipated



Improved benefits
administration for
small business
customers



Streamlined
operational efficiency


Built and
implemented an
advanced service
-
oriented architecture
using Microsoft
®

Visual Studio
®

2005
Team Suite and
Microsoft BizTalk
®

Server 2006


Unum’s roughly 60
disconnected legacy
systems were
inhibiting the
company’s ability to
sell benefits and
service small business
customers effectively

Insurance leader to deliver $700 million in revenue
with service
-
oriented architecture

“Simply Unum has been heralded as the largest, most complex, and most
collaborative project success story in the company’s history. It has become a
model for everything we do.”

Cissy Grebowski, Vice President of the Simply Unum Program, Unum

Process Integration


B2B


Lower costs


More reliable SWIFT
payments


Improved

reporting
for customers


Better MiFID
services for
execution


KAS Bank wanted to
improve service and
straight through
processing
levels

for
its customers while
reducing costs and
operational risk.

Top 100 SWIFT User Streamlines Operations and
Reduces Operational Risk with Migration

“The proof of concept showed that Microsoft came out best on both
performance and cost. Furthermore, we were keen to take advantage
of the benefits of a standardised environment.”

Pim Van der Horst, Chief Information Officer, KAS Bank



After evaluating a
number of products,
KAS Bank
opted

to
replace its mainframe
environment with
Microsoft
®

.NET. It also
chose to deploy
Microsoft BizTalk
®

Accelerator for SWIFT.


More predictable
factory operations



Improved developer
productivity



Complete customer
visibility into the
manufacturing
process



Rapid, cost
-
effective
implementation


Used the Microsoft
®

application platform
to deliver a solution
that streamlines
integration, improves
factory operations
and production
planning, and
provides customers
with full visibility into
the status of work
done on their behalf


The company’s IBM
iSeries

based
Electronic Data
Interchange (EDI)
solution made it
difficult to correct
errors, was hard to
maintain, and costly to
operate and support

Vehicle parts manufacturer streamlines production
and delivers new customer value


Not only have we taken IT out of supporting daily
business processes, but we’ve also streamlined those
processes and given customers visibility into the value we
provide within the procurement cycle.


David Stefanich,
Chief Information Officer
,
Accuride

User Interactions

Unified View


Agility on the Edge


Delivers better
customer information,
more quickly



Increases the value of
the vendor
-
customer
relationship



Increases ROI
exponentially


The company
optimized its existing
SAP application
platform by
implementing a
service
-
oriented
architecture with
Microsoft
®

BizTalk
®

Server 2006 R2


Tallard distributes
high
-
tech products to
Latin American
resellers



Tallard needed to
migrate its FTP sales
and inventory
information system
to an Electronic Data
Interchange (EDI)
system

International distributor sees ROI, customer
satisfaction soar with SOA
-
based solution

“Thanks to BizTalk Server and SOA, we are able to use
SAP in ways we never could before

increasing our
return on investment in that technology.”

Chris Meiser, Executive Vice President of Operations,

Tallard Technologies


Simple SAP
Integration


Flexible, Scalable
Architecture


Rapid Deployment
with SOA


Path Toward the
Future



UNESCO developed a
flexible portal
environment using
Microsoft® Office
SharePoint® Server
2007, Microsoft
BizTalk® Server 2006,
to
respond quickly to
enterprise needs
while constructing a
more controlled IT
system


UNESCO wanted to
progressively
homogenize its IT
environment,
implement global
standards, and create
a global application
interface while
integrating its
existing systems and
applications.

UN Agency Retools IT System Quickly and Efficiently
with Web Portal Environment


Thanks to SharePoint Server and BizTalk Server, we can completely
restructure our computer systems while still responding to the pressing needs
of different management functions at UNESCO
.”

Gyula Bognar,

Chief of IT Operations, UNESCO

Microsoft Integration Platform

Microsoft Integration Platform

Best
Practices: When to use what

Building Services or Applications

.NET Framework (WCF, WF, Dublin)

Exposing Existing Applications as Services

BizTalk (WCF)

Adapters, BizTalk Host Integration
Server(HIS)

Business to Business Integration(B2B)

BizTalk Server with BizTalk Accelerators

Application Integration

(LOB Integration, Process Automation)

BizTalk Server with BizTalk Adapters

Data Integration, ETL

SQL Server Integration Services

Human Workflow, Presentation Integration

SharePoint

Integrating with Sensors and RFID

BizTalk RFID

Complex Event Processing

SQL Server
StreamInsight

Enterprise Service Bus

(Loosely coupled Integrations)

BizTalk ESB

Internet Service Bus

Windows Azure .NET Services

Master Data Management

SQL Server Master Data Services

Call to Action

©
2009
Microsoft Corporation. All rights reserved.

This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.

Optional Product Based
Deep Dives

Use as suitable.

BizTalk Server

Broad Overview of Capabilities

BizTalk Simplifies Interoperability

With The “Out Of The Box” Components









-

85 more Adapters from 3
rd

parties

-

BizTalk Adapters bundled in Dynamics

WCF + WF: Dynamic Service Orientation

Workflow

Workflow

Service

Interaction
between
activities use
parameter and
are more
tightly coupled

WF activities implement service behavior,

while WCF provides service communication

Interactions
between
service and its
client use
messages and
are more
loosely
coupled

Windows Application Server



Evolution of WAS/IIS and
Windows App Server role to

run and manage WF and

WCF services


Continually ship app server
value as quickly as possible


first release: Dev10 wave


Add additional releases
through web downloads


It Just Works


Monitoring and Control


Tooling and Scripting


Enterprise
-
Ready Extensions

Extensions

(Codename “Dublin”)

Windows Server

.NET

COM+, DTC, MSMQ …

ASP.NET

WAS

WCF

WF

“Dublin”

WCF and WF
services

IIS

ASP.NET

Web pages

Admin Tools

(IIS Manager)

Admin Tools (IIS
Manager)

Visual Studio

System Center

Challenges in the Mid
-
tier


“I want to get my WF and WCF
services up and running easily
-

Why doesn’t it just work?”


“I want to easily monitor and

control running WF and WCF
services.”


“I really want better tooling and
scripting.”


“I want enterprise
-
ready,
reliable, scalable, manageable
server for WF and WCF.”

SQL Server Integration Services

Call centre:

Semi
-
structured data

Legacy data: Binary files

Application database

Alerts and escalation


Integration and warehousing are a seamless, manageable, operation.


Connect, Clean, Transform and Load in a single, auditable process.


Scales to handle heavy and complex data requirements.


Data is routed by rules or error conditions for cleansing and conforming.


Load data directly into any destination, from RDBMS to in memory
ADO.Net

recordsets

SQL Server Integration Services

Text mining

components

Custom

Adapter

Standard

sources

Custom

components

Merges

Data mining

components

Warehouse

Reports

Mobile

data

Cube


Scalable Platform


Connect to data


Multi
-
threaded architecture


Comprehensive transformations


Profile your data


Cleanse your data



Extensible Platform


C# and VB.Net scripting


Reuse business logic


Embeddable tasks



Visual Development Environment


Visual designer


Visual Studio scripting support



Data Quality


De
-
duplicate data


Text mining


Integration Services

Enterprise Data Integration Platform

Microsoft Confidential

Appendix

Additional Slides

Microsoft Integration Platform Customers

8500 Global Customers benefit from using BizTalk Server

81
%

of the Global 100

6 of the 8 largest U.S. Pharmaceutical Companies

4 of the 5 largest U.S. Electronics Parts Manufacturers

9 of 10 largest U.S. Telecommunications Companies

9 of the 10 largest Aerospace and Defense Companies in the U.S.

5 of the 8 largest U.S. Chemical Companies

4 of the 5 largest Railroads in the U.S.

9 of the 10 largest Insurance Companies in the World

Platforms In Action

Differentiated

on the outside with looks & design

Simplified

on the inside with technology & mechanics

Real
-
World Benefits


Faster time to market


Ease of change


Increase in reusability and reduce
redundancy


Reduce TCO


Execution & Strategy


Sharing common platforms


Simplification & Layered approach

Changes Demand Enterprise Agility


10
7


10
6


10
5


10
4


1,000 100 10 1
Seconds

Trading analytics

Document transfer

Call center inquiries

Trade settlement

Build
-
to
-
order PC

Refresh data warehouse

Airline operations

Track financial position

Supply chain updates

10 seconds

Phone activation

1 month

1 hour


Mail



Express

Fax

E
-
mail …IM

3 days

5 seconds

24 hours

5 days

1 day

30 minutes

5 seconds

8 hours

20 minutes

30 seconds

1 day

5 minutes

1 day

15 minutes

3 days

1 hour

Gartner Group

Business Process Cycle Times have collapsed!

Enterprise Integration Landscape

INVENTORY

CRM

OPERATIONS

CRM

INVENTORY

NETWORKING

ERP

FINANCE

INVENTORY

CRM

OPERATIONS

CRM

INVENTORY

NETWORKING

ERP

FINANCE

Integration Landscape