National Broadband Network Patrick Flannigan - Head of Construction

Disclaimer

This document sets out NBN Co’s proposals in respect of certain aspects of the National Broadband Network. The contents of th
is
document represent NBN Co’s
current position on the subject matter of this document. The contents of this document should not be relied upon by our stake
hol
ders (or any other person) as
representing NBN Co’s final position on the subject matter of this document, except where stated otherwise. NBN Co’s position

on

the subject matter of this
document may also be impacted by legislative and regulatory developments in respect of the National Broadband Network. All pr
ice
s shown in this document are
exclusive of any GST.
© NBN Co Limited 2011

Commsday

Summit 2011


Mike Quigley
–

NBN Co



2011: Building, testing,
onboarding

What we plan to do in 2011

1

2

3

4

5

Update on progress

First Release Trials

Telstra Agreement

Greenfields

OSS/BSS

1

Five mainland First Release Sites nearing completion

2

First release site
–

Armidale New South Wales

•

Armidale is a regional town situated half way between Sydney and
Brisbane and 2 hours from the coast

•
4800
premises in first release site including the University of New
England
connections

•

61% of Armidale premises with internet
connection

Source: ABS Census 2006

Across all First Release Sites

>90% complete passive build

3

National Broadband Network
-

10 Year Plan

Long
-
term indicative timeline

Period covered by the Corporate Plan

June ‘10

June ‘13

Dec ‘20

Plan

Test

Construct

Maintain

Operate

4

Trial Phase

Ready for Market

•
Test Installation & Activation
procedures

•
Define Operational Service
Levels

•
Test Access Seeker migration
scenarios

•
Manual activation processes

•
Forecasting model is
completed

•
Product capability drops
continue and product SLAs
defined

•
Operations Manuals are
completed

•
Forecasting and planning
is implemented for
activations

•
Construction is at full rollout
scale

•
Can activate and assure at
scale according to
established SLAs.

•
Mass market product release
complete

•
Fully automated B2B
interface

Apr May Jun Jul Aug Sep Oct
Nov

Dec
Jan

Feb

Mar Apr
May

Jun
Jul

Aug Sep
Oct Nov

Dec


Ready for First
Commercial service

2011

2012

Access Seeker experience as NBN Co

increases capability

•
BSS/OSS systems are in place
and starting to connect B2B with
Access Seekers

•
Installation capability is building
to scale

•
Construction homes passed is
building to scale

Ready for Business as
Usual Rollout

Indicative dates as outlined in NBN Co Corporate Plan

5









Disconnection


Copper

•
Progressive
disconnection

•
Traffic migrated to NBN

•
NBN
Co
pays Telstra per
disconnection

Infrastructure


HFC

•
Progressive de
-
activation
except
Foxtel

•
Traffic migrated to NBN

•
NBN Co. pays Telstra

per disconnection

Ducts & pits

•
NBN
Co
uses of fit
-
for
-
use infrastructure within
NBN network design

Lead In conduits

•
NBN
Co
uses fit
-
for
-
use
conduits which are
connected into ducts
NBN Co. uses

Backhaul

•
NBN
Co
uses dark fibre

Exchanges

•
NBN
Co
uses rack
space in Telstra
exchanges

Telstra / NBN

6

Greenfields Development Locations 2011
-
2013

7

Planning, Construction, Network
Inventory and Asset Mgmt

Prime

Integrator


Customer (Access Seeker) Interface


Element Management Systems (SAM, AMS)

SOA Integration
Middleware Suite

Common Information Model

(TMF)


Operational Reporting Framework

Spatial Info

Oracle Asset

Billing

Oracle BRM

Assurance

Tivoli

BMC / Remedy

Fulfilment

Comptel

Enterprise

Oracle
eBusiness Suite

Datapower

B2B

Portal

WebSphere


Contact Centre Mgmt

Including IVR & Call Routing

Primavera

Customer Relationship Management

Oracle On
Demand

OBIEE



OSS/BSS

Focus on automation. Activations targeted at 98% right
-
first
-
time.

8

Industry Interface systems available in April

Customer
Relationship
Management


Manage interaction with
our customers through
organised and
synchronised business
processes


Contact Centre
Support

IVR


Voice assisted access to
subject matter experts for
NBN customers and field
technicians

Customer (Access
Seeker) Portal



Single gateway to
Ordering and Trouble
ticketing for NBN
customers


Wholesale Pricing
Calculator



Assist NBN customers to
model their businesses
based on NBN offering

All current systems are incorporated and enhanced in future functionality

9

Indicative B2B Development Support Roadmap

Milestone

Planned

Date

Access Seeker Development Sandbox

Q3 2011

Certification Environment

Q4 2011

Basic B2B Gateway

Q1 2012

Access Seeker’s

OSS & B2B Gateway

NBN Co’s B2B Gateway

Emulation

Development & Pre
-
certification

Environment

Available to all Access Seekers upon request

Orchestration / Workflow

10

Network Activation

Service activation starts with the activation of Access Seeker
infrastructure to connect Fibre Access Nodes and Points Of
Interconnect.



11

Service Activation

The goal of NBN Co and the Access Seekers is to minimise End User
disruption during service activation.



12

Customer
Operations

NSOC

Network Surveillance &
Control

Network Support

Utilities

Field
Workforce

Vendors

Internal
Support



Customer (Access Seeker
Portal) & B2B

Contact Centre / IVR

munity

End

Users

NBN Co
Network

Access Seekers

Service Assurance
-

Functional View

13

Value


Chains

TAM

Best practice reference frameworks, models, standards



OASIS

TM Forum

Frameworx

SID

Process
Architecture

Data
Architecture

Application
Architecture

Industry

Review

Domestic

Communications
Alliance/ACIF

International

TeleManagement

Forum Wholesale
Group

eTOM

B2B Specs &
Architecture

ITIL

Architecture

Practice

TOGAF

14