Disclaimer
This document sets out NBN Co’s proposals in respect of certain aspects of the National Broadband Network. The contents of th
is
document represent NBN Co’s
current position on the subject matter of this document. The contents of this document should not be relied upon by our stake
hol
ders (or any other person) as
representing NBN Co’s final position on the subject matter of this document, except where stated otherwise. NBN Co’s position
on
the subject matter of this
document may also be impacted by legislative and regulatory developments in respect of the National Broadband Network. All pr
ice
s shown in this document are
exclusive of any GST.
© NBN Co Limited 2011
Commsday
Summit 2011
Mike Quigley
–
NBN Co
2011: Building, testing,
onboarding
What we plan to do in 2011
1
2
3
4
5
Update on progress
First Release Trials
Telstra Agreement
Greenfields
OSS/BSS
1
Five mainland First Release Sites nearing completion
2
First release site
–
Armidale New South Wales
•
Armidale is a regional town situated half way between Sydney and
Brisbane and 2 hours from the coast
•
4800
premises in first release site including the University of New
England
connections
•
61% of Armidale premises with internet
connection
Source: ABS Census 2006
Across all First Release Sites
>90% complete passive build
3
National Broadband Network
-
10 Year Plan
Long
-
term indicative timeline
Period covered by the Corporate Plan
June ‘10
June ‘13
Dec ‘20
Plan
Test
Construct
Maintain
Operate
4
Trial Phase
Ready for Market
•
Test Installation & Activation
procedures
•
Define Operational Service
Levels
•
Test Access Seeker migration
scenarios
•
Manual activation processes
•
Forecasting model is
completed
•
Product capability drops
continue and product SLAs
defined
•
Operations Manuals are
completed
•
Forecasting and planning
is implemented for
activations
•
Construction is at full rollout
scale
•
Can activate and assure at
scale according to
established SLAs.
•
Mass market product release
complete
•
Fully automated B2B
interface
Apr May Jun Jul Aug Sep Oct
Nov
Dec
Jan
Feb
Mar Apr
May
Jun
Jul
Aug Sep
Oct Nov
Dec
Ready for First
Commercial service
2011
2012
Access Seeker experience as NBN Co
increases capability
•
BSS/OSS systems are in place
and starting to connect B2B with
Access Seekers
•
Installation capability is building
to scale
•
Construction homes passed is
building to scale
Ready for Business as
Usual Rollout
Indicative dates as outlined in NBN Co Corporate Plan
5
Disconnection
Copper
•
Progressive
disconnection
•
Traffic migrated to NBN
•
NBN
Co
pays Telstra per
disconnection
Infrastructure
HFC
•
Progressive de
-
activation
except
Foxtel
•
Traffic migrated to NBN
•
NBN Co. pays Telstra
per disconnection
Ducts & pits
•
NBN
Co
uses of fit
-
for
-
use infrastructure within
NBN network design
Lead In conduits
•
NBN
Co
uses fit
-
for
-
use
conduits which are
connected into ducts
NBN Co. uses
Backhaul
•
NBN
Co
uses dark fibre
Exchanges
•
NBN
Co
uses rack
space in Telstra
exchanges
Telstra / NBN
6
Greenfields Development Locations 2011
-
2013
7
Planning, Construction, Network
Inventory and Asset Mgmt
Prime
Integrator
Customer (Access Seeker) Interface
Element Management Systems (SAM, AMS)
SOA Integration
Middleware Suite
Common Information Model
(TMF)
Operational Reporting Framework
Spatial Info
Oracle Asset
Billing
Oracle BRM
Assurance
Tivoli
BMC / Remedy
Fulfilment
Comptel
Enterprise
Oracle
eBusiness Suite
Datapower
B2B
Portal
WebSphere
Contact Centre Mgmt
Including IVR & Call Routing
Primavera
Customer Relationship Management
Oracle On
Demand
OBIEE
OSS/BSS
Focus on automation. Activations targeted at 98% right
-
first
-
time.
8
Industry Interface systems available in April
Customer
Relationship
Management
Manage interaction with
our customers through
organised and
synchronised business
processes
Contact Centre
Support
IVR
Voice assisted access to
subject matter experts for
NBN customers and field
technicians
Customer (Access
Seeker) Portal
Single gateway to
Ordering and Trouble
ticketing for NBN
customers
Wholesale Pricing
Calculator
Assist NBN customers to
model their businesses
based on NBN offering
All current systems are incorporated and enhanced in future functionality
9
Indicative B2B Development Support Roadmap
Milestone
Planned
Date
Access Seeker Development Sandbox
Q3 2011
Certification Environment
Q4 2011
Basic B2B Gateway
Q1 2012
Access Seeker’s
OSS & B2B Gateway
NBN Co’s B2B Gateway
Emulation
Development & Pre
-
certification
Environment
Available to all Access Seekers upon request
Orchestration / Workflow
10
Network Activation
Service activation starts with the activation of Access Seeker
infrastructure to connect Fibre Access Nodes and Points Of
Interconnect.
11
Service Activation
The goal of NBN Co and the Access Seekers is to minimise End User
disruption during service activation.
12
Customer
Operations
NSOC
Network Surveillance &
Control
Network Support
Utilities
Field
Workforce
Vendors
Internal
Support
Customer (Access Seeker
Portal) & B2B
Contact Centre / IVR
munity
End
Users
NBN Co
Network
Access Seekers
Service Assurance
-
Functional View
13
Value
Chains
TAM
Best practice reference frameworks, models, standards
OASIS
TM Forum
Frameworx
SID
Process
Architecture
Data
Architecture
Application
Architecture
Industry
Review
Domestic
Communications
Alliance/ACIF
International
TeleManagement
Forum Wholesale
Group
eTOM
B2B Specs &
Architecture
ITIL
Architecture
Practice
TOGAF
14
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