Mr. Jerome Browning

wheatauditorSoftware and s/w Development

Oct 30, 2013 (3 years and 10 months ago)

167 views


4137 Carmichael Road, Suite


300
Montgomery, AL 36106

February

20, 2013



Mr.
Jerome Browning

Alabama Department of Education

Technology Initiatives

P.O. Box 302101

5315 Gordon Persons Building

Montgomery, AL 36130

Email:
jbrowning@alsde.edu


Dear Mr.
Browning
:

IBM Corporation appreciates the opportunity to submit a bid response for the Alabama Department of
Education for its Technology Initiatives. IBM is a full service organization and manufactures an extensive

product line. IBM’s response comes from our Systems and Technology Group products which includes
servers, and storage devices. Our response also i ncludes two IBM soft ware brands, Cognos and Fil enet.

IBM has created business partner agent program to wor
k with our vendor community. A list of these
business partner agents can be provided upon request. IBM has already provided approval to any IBM
business partners that wish to submit a bid response directly from their company. In addition to the
terms a
nd conditions of the RFP, this IBM proposal incorporates and is based on standard terms and
conditions of the enclosed IBM Customer Agreement (ICA). IBM has provided our initials on each page
where required. However, providing our
initials
does not indicat
e that all requirements on a specific page
have
been accepted.

The ICA is designed for use with IBM customers who, during the course of their relationship with IBM, will
acquire standard hardware, software and professional services, whether as a standard s
ale or as a
Systems Integration solution. The ICA contains the terms and conditions that we feel are applicable to
most customers including colleges and universities and Local and State Governments. In the event of a
conflict between the terms and condit
ions of the attached ICA (including Attachments, SOWs, etc.) and
those of the referenced RFP, the ICA, as modified or clarified herein, shall govern. We anticipate that this
agreement will be an acceptable form of contract as this was previously agreed to
as the basis of award
in 2010.

IBM has provided our initials on each page, however, providing our
initial does

not indicate that all
requirements on a specific page
have

been accepted.

IBM would welcome the opportunity to deliver, support, and service
your product requirements as
described and specified in the joint purchasing agreement bid. Thank you for your interest in IBM
products.

Sincerely,


T. Scott Dean

IBM Corporation

Public Client Representative

State of Alabama

334
-
213
-
2348



Alabama Depa
rtment of Education

Hardware & Software Product Lines

Proposal

Invitation to Bid


Russell E. Boles

7100 Highlands Pkwy Smyrna, GA 30082
-
4859

770
-
863
-
1823

rusboles@us.ibm.com


February 20
, 2013






Alabama Department of Education Proposal


Use or disclosure of data contained on this page is subject to the restriction in the
disclosure statement of this document.

i


Table of Cont
ents

Bid/Executive Summary
................................
................................
................................
..................
1

Education for Smarter Planet
................................
................................
................................
.......
1

Smarter Ed
ucation Solutions

................................
................................
................................
.......
1

Asset management for education

................................
................................
..........................
1

Innovation in research

................................
................................
................................
...........
2

K

workforce open education integration and reporting framework

................................
.........
2

Smart administration
................................
................................
................................
..............
2

Smarter classroom

................................
................................
................................
................
2

System x and BladeCenter Overview

................................
................................
..........................
2

On Forever Computing

................................
................................
................................
..........
2

Bringing Do
wn Enterprise Computing Cost

................................
................................
............
3

Making Servers Easier to Deploy and Use
................................
................................
.............
3

Why IBM System x and BladeCenter?

................................
................................
.........................
3

X
-
Architecture

................................
................................
................................
.......................
3

Systems Management

................................
................................
................................
...........
3

PureFlex Overview

................................
................................
................................
......................
4

Cognos Overview

................................
................................
................................
........................
4

Filenet Overview
................................
................................
................................
..........................
5

FileNet Content Manager
................................
................................
................................
.............
5

ALJP 2013 ITB Signed and Notarized

................................
................................
.........................
5

Discount Schedule

................................
................................
................................
..........................
6

Additional Bidder Information For
m

................................
................................
..............................
7

Attachment A


International Organization for Standardization (ISO) Certificate

.......................
8

Attachment B


E
-
Verify supporting Documen
tation (If Applicable)

................................
............
9

Attachment C


Potential Product Line Website Representation

................................
...............
10

Attachment D


References

................................
................................
................................
..........
11

Appendix 1 Terms and Conditions Exceptions

................................
................................
...........
12

Appendix 2 Supporting Documentation
................................
................................
.......................
15





Alabama Department of Education Proposal


U
se or disclosure of data contained on this page is subject to the restriction in the
disclosure statement of this document.

1


Bid/Executive Sum
mary

Our partnership with the Alabama Department of Education is of strategic importance to the IBM
Corporation. Therefore, we are very excited about this opportunity to broaden and strengthen and
expand our alliance by becoming a provider of choice for t
he Depart of Education’s technology
needs. Based on our experience of working with the Alabama education institutions, we understand
the complex challenges with budget constraints while minimizing the total cost of ownership for
technology. We have worke
d to continually adjust our organization, processes, and procedures to
work more effectively with the Alabama Department of Education. Given the Department of
Education’s unique, complex, and growing environment, IBM is uniquely positioned to provide the
expertise and the technology to not only meet, but exceed your requirements.

Beyond leadership technology and price, we will provide a large team dedicated to working with the
Alabama Department of Education.

Scott Dean (IBM Client Representative) leads th
e IBM team in support of the Alabama Department
of Education, managing client relationships for all IBM solutions. Scott is your primary contact for
questions, issue resolution, and support.

Your larger IBM team is made up of individual brand representati
ves who are assigned to Alabama
Education Institutions and who specialize in either of IBM’s Server, Storage, Financing, Software or
Services Offerings. The ultimate goal of your IBM Team is to provide Best of Breed partnership in
absolutely all encounter
s.

Education for Smarter Planet

IBM understands that the Alabama Department of Education strives to increase operational
efficiencies and ensure student and faculty retention. IBM would like to help the Alabama
Department of Education distinguish your ins
titution by offering more programs and services with
fewer resources. Leverage IBM experience and position your institution for the future.

Our education systems are one of the great, enduring achievements of the 19th century. They were
designed to prepare

children for success in a burgeoning industrial economy, and they did their job
well. But a 21st century services
-
and
-
knowledge
-
based economy has altered the landscape, and it
requires different skills and ways of learning. If we hope to help our children

achieve their potential

and realize the potential of a smarter planet

then school itself will have to get a lot smarter.

A smarter education system would start by reducing waste and upgrading aging infrastructure

crucially important during an economic cri
sis, when funds are needed for improved instruction. But
most importantly, smarter education will reshape learning not around administrative processes, but
around the two key components of any education system: the student and the teacher.

Smarter Educatio
n Solutions

Asset management for education

What began with a universal reader in a one
-
room schoolhouse has evolved into education
organizations that manage the gamut of physical and IT assets from books to buses, cafeteria trays
to computers. As faciliti
es and equipment grow more complex and interconnected, schools need
asset management to be more sophisticated too.


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2


Innovation in research

Basic and applied research, clinical studies and grant funds management all require an optimized
infrastructure and a

smarter approach to the processes that enable new discoveries and knowledge.
Learn how getting smarter about research processes can lead to breakthroughs and economic
development.

K

workforce open education integration and reporting framework

States stri
ving to support No Child Left
behind

(NCLB) face major challenges in collecting, analyzing
and reporting student achievement from kindergarten to the workforce. State education departments
must also integrate this data with information from other entities
for a comprehensive view of
services. IBM can help.

Smart administration

In a time when funding is declining, educational institutions must continue to focus on these key
challenges. Smart administration for education can help institutions improve perform
ance and
operational outcomes in a meaningful, efficient and transparent way.

Smarter classroom

Develop smarter classrooms that make the most of your resources for a greater impact to student
learning. Work smarter with new intelligence through a dynamic
infrastructure that helps K12 schools
look to the future of education.

System x and BladeCenter Overview

IBM® System x® and BladeCenter helps you take back control and reduce complexity by simplifying
systems management for industry
-
standard computing envi
ronments. System x servers provide
innovative technology features that deliver time
-
saving, cost
-
savings benefits. With outstanding
value for money, the System x servers are the best of IBM engineering delivered in an industry
-
standard platform.

IBM conti
nues to build X
-
Architecture® into systems and set the bar for Intel® processor
-
based
servers across the industry. The guiding principles include:



Designing System x servers with a goal of providing uninterrupted (OnForever

) computing



Bringing down enterprise computing cost



Becoming a leader in establishing industry
-
wide collaboration



Making servers easier to deploy and use

On Forever Computing

Whe
n IBM designs a System x server, the goal is always to get as close as possible to a platform
that maintains continuous operation. Building highly available servers takes more than just using
reliable components or redundant disk drives, fans, and power su
pplies. Naturally, those things are
done; however, it is important to address both causes of downtime

scheduled and unscheduled
outages

to truly improve operational efficiency.


Alabama Department of Education Proposal


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3


Bringing Down Enterprise Computing Cost

Many schools around the world enjoy th
e reliability, scalability, and operational features of IBM
enterprise server platforms. Clients have told IBM they want capabilities in System x servers that are
similar to those seen in larger systems, but at a price comparable with other industry
-
standa
rd
servers.

IBM’s strategy for meeting this requirement is to leverage proven investments in advanced server
technologies and skills. This strategy allows greater capability for Intel processor
-
based servers
without having to reinvent technologies and meth
ods. By using the proven capabilities of other
server families, IBM shortens development cycles, reduces development costs, and increases
interoperability for your complex IT environments.

Making Servers Easier to Deploy and Use

Storage management is routi
nely identified as one of the primary challenges of IT managers. IBM
system management software adds intelligence and combines leading
-
edge, proven capabilities that
integrate into the enterprise to help provide world
-
class server and storage management ac
ross your
IT solution.

All this is managed through a centralized infrastructure that can help you realize a reduction in
management resource costs. As more sophisticated features in System x servers are introduced,
IBM knows the importance of making this t
echnology easy to use. Being able to deploy a new server
in less than an hour or accurately plan upgrades is no simple task. Using select System x servers
can make it easier.

System x servers currently include IBM Director to help make IT easier.

Why IBM S
ystem x and BladeCenter?

X
-
Architecture

These proven, X
-
Architecture technologies differentiate IBM System x from other Intel servers.



Chipkill


memory helps keep the server up and running by tolerating a full chip failure.



Active PCI allows for installat
ion or replacement of PCI adapters without taking the system down.



Light
-
path diagnostics provides rapid identification of failing or failed components, helping you
minimize downtime.



Extensive Predictive Failure Analysis (PFA) support helps predict failur
es on fans, VRM, and
power supplies.

Systems Management

IBM Director is a comprehensive systems
-
management solution designed to help reduce costs and
improve productivity. IBM Director:



Delivers advanced System x and BladeCenter® manageability with a portf
olio of exclusive,
predictive server tools. Based on industry standards, you can use it with most Intel
-
microprocessor
-
based systems and certain System i and System p servers.


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4




Automates many of the processes that are required to manage systems proactively,

including
capacity planning, asset tracking, preventive maintenance, diagnostic monitoring,
troubleshooting, and more. It has a graphical user interface that provides easy a
ccess to local
and remote systems.



Can be used in environments with multiple opera
ting systems (heterogeneous environments)
and integrated with robust workgroup and enterprise management software from IBM (such as
Tivoli® software), Computer Associates, Hewlett
-
Packard, Microsoft®, NetIQ,

and BMC
Software.



Is included with the purchase
of System x and BladeCenter systems and is offered for sale to
help manage select non
-
IBM systems. Optional, fee
-
based extensions to IBM Director are
available if you want more advanced management capabilities.

PureFlex

Overview

IBM’s PureFlex
System™ is a fully integrated system with unified management of compute, storage,
networking and virtualization resources that utilize built
-
in Patterns of Expertise based on IBM's
decades of experience and thousands of client deployments.

The PureFlex Sys
tem is available with x86 processor
-
based compute
nodes, which

can be further
customized with additional options to meet your precise IT infrastructure needs:



Express
-

Reduce complexity and free up IT experts from managing sprawling infrastructures
while
improving application reliability with PureFlex Express



Standard
-

Reduce the costs to support business applications like CRM and ERP while providing
the flexibility to meet new business demands with PureFlex Standard



Enterprise
-

Reduce IT operational exp
ense and deploy new services and applications more
quickly with a cloud
-
ready infrastructure with PureFlex Enterprise

Cognos Overview

Schools, school districts, universities and colleges use IBM Cognos performance management
software to improve student per
formance, deliver on performance mandates, improve financial
performance and enhance advancements management.

With IBM Cognos software educational institutions get:

The right technology and solutions

IBM Cognos software provides an integrated platform for

education performance management. It
aggregates and leverages critical data, and delivers the
score carding
, reporting, analysis and
planning tools to optimize performance and accountability. With our software educational institutions
can make timely, inf
ormed decisions in all areas

student performance, recruitment, endowments,
program costs and more.

IBM Cognos software and services help the education sector to:



Calculate curriculum costs, identify good fundraising programs.



Monitor student headcount and
performance, program outcomes, school reputation, national
agendas and other KPIs.


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Share secure Web
-
based information with all stakeholders.



Manage endowments and recruitment through driver
-
based planning.



Spot high
-

and low
-
performance schools or programs
.



Map enrollment to attendance and attendance to performance.



Speed compliance reporting.

Filenet Overview

IBM ECM delivers high value solutions that can help companies transform the way they do business
by enabling them to put content in motion: capturing
, activating, socializing, analyzing and governing
it throughout the entire lifecycle. Learn more about the entire portfolio:

IBM ECM shows the NEWEST solutions and offerings.

IBM enterprise content management provides a complete list of all the software

offerings

See below for more about the FileNet family of software products
-

key elements of IBM ECM.

FileNet Content Manager

FileNet Content Manager provides powerful document management and ready
-
to
-
use workflow that
helps you capture, manage, and sha
re content. FileNet Content Manager includes these FileNet
components:



Content Federation Services,



FileNet Image Services,



FileNet Integration for Microsoft Office (FIMO),



FileNet Rendition Engine,



FileNet services for Lotus Quickr,



SharePoint Web Parts,



Workplace XT

ALJP 2013 ITB Signed and Notarized

Double click icon to open.



Alabama Department of Education Proposal


U
se or disclosure of data contained on this page is subject to the restriction in the
disclosure statement of this document.

6


Discount Schedule

Complete the Categorical Discounts section if and only if you are proposing categorical
discounts on the products of the proposed

product line list on the Product Line Offering and
Base Pricing Source. Otherwise if a single discount is proposed enter that amount in the
reserved section above. Add an additional page if necessary.




Proposed
Discount

Reserved

Single or Across
-
the
-
Bo
ard
Discount

Applies to all product listed in the
Product Line Product Offering


Categorical Discounts (If Applicable)

Category
Identification

Title

Description

Proposed
Discount

Hardware

Server and Storage

System X Branded Products

18%

Hardware

Servic
ePac

System X ServicePacs

20
%

Software

Cognos

Applies to all product line.

23%

Software

Filenet

Applies to all product line.

23%

Hardware

3rd party system software

3rd party products with IBM support and
IBM part numbers

14%


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7


Additiona
l Bidder Infor
mati
on Form

Company Name:

International Business Machines (IBM)

Company Mailing
Address

4137 Carmichael Road,
Suite 300

Company
Mailing

Address
of Incorporation

4137 Carmichael Road, Suite
300

(City, State Zip)

Montgomery, AL 36106

(City, State Zip)

Montgome
ry, AL 36106

Company
Website:

www.ibm.com


Company
Telephone
Including Area
Code:

334
-
213
-
2348

Company Fax
Including Area
Code

334
-
213
-
2348

Authorized
Person Name:

Scott Dean

Authorized
Person’s Title
with Company

Cl
ient Representative

Authorized
Person’s Email:

tsdean@us.ibm.com


Response
Contact Name:

Scott Dean



Contact’s
Telephone
Number
Including Area
Code:

334
-
213
-
2348

Contact’s Email

tsdean@us.ibm.com

Contacts Mailing
Address

4137 Carmichael Road,
Suite 300

If Contract is
awarded send
Agreement to:






(City,

State Zip)

Montgomery, AL 36106













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8


Attachment A


International Organization
f
or
Standardization (ISO) Certificate

Double click

icon

to open
.




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9


Attachment B


E
-
Verify supporting Documentation
(If Applicable)

E
-
Ver
ify

MOU

Notarized copy completed in RFP response.

Double click icon to open
.



Alabama Department of Education Proposal


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disclosure statement of this document.

10


Attachment C


Po
tential Product Line Website
Re
presentation

Provide screenshots and/or hard printed copies of the required documentation of the
P
otential Product Line Website as described in the (Potential) PLC Website Requirements
section in this document. This Attachment does not have to duplicate Attachment A or B. The
documentation provided here must be a complete representation of the Potentia
l PLC
Website.

Double click icon to open.



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11


Attachment D


References


K
-
12
Account

Name

Address

Phone
Number

Fax Number

Contact

email

Mobile County
Public Schools

1 Magnum
Pass

251
-
22
-
4399

251
-
221
-
4399

David Akridge

dakridge@mcpss.com


Baldwin
County
Schools

Mobile, AL
36618

251
-
937
-
0308

251
-
937
-
1001

Michael
Giardina

MGiardina@bcbe.org



Tuscaloosa
City Schools

2600
-
A N
Hand Ave.

205
-
759
-
3560

205
-
759
-
3711

James Ford

MGiardina@bcbe.org


Central Bucks
SD

20 Wheldon
Drive,
Doylestown,
PA 189801

770
-
863
-
1781

NA

Vivian
Bachorik

bachorik@us.ibm.com


Memphis City
S
chools

2587 Avery
Avenue,
Memphis, TN
38112

615
-
604
-
8334

NA

Chris
Hamblen

schamble@us.ibm.com




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12


Appendix 1 Terms and Conditions Exceptions

IBM provides the following exceptions to the terms of the IFB.

1.

Shipping
and Delivery



IBM requests deletion of lines 554 through 556 in its entirety and
replace with the following:

IBM will ship the Machine freight pre
-
paid. IBM transfers title to Customer or, if applicable,
Customer’s lessor when the Machine is shipped to
Customer or its designated location. However,
IBM reserves a purchase money security interest in the Machine until IBM receives the amounts due.
For a feature, conversion, or upgrade involving the removal of parts that become IBM’s property,
IBM reserves

a security interest until IBM receives payment of all the amounts due and the removed
parts. Customer authorizes IBM to file appropriate documents to permit IBM to perfect its security
interest.

For each Machine, IBM bears the risk of loss or damage up t
o the time it is delivered to the IBM
-
designated carrier for shipment to Customer or Customer’s designated location. Thereafter,
Customer assumes the risk. Each Machine will be covered by insurance, arranged and paid for by
IBM for Customer, covering the

period until it is delivered to Customer or Customer’s designated
location. For any loss or damage, Customer must i) report the loss or damage in writing to IBM
within 10 business days of delivery and ii) follow the applicable claim procedure
.

2.

Payment


IBM requests deletion of lines 704 through 714 in its entirety and replace with the
following:

Customer accepts the Product by using the Product, or allowing others to do so, or by making any
payment for the Product. Once a carton is opened and the Produ
ct has obvious damage, fails to
power up or fails diagnostics, the product is considered DOA. The customer should notify their IBM
Customer Support Representative, who will collect the appropriate information (serial number,
machine type/model, customer n
ame and the original PO number) and submit the request to IBM
Field Support. Based on the customer’s preference, IBM will repair or replace the product under the
type of service designated for the product during the warranty period. The replacement box i
s
expedited with packing material and return shipping labels. The customer will not be charged for this
transaction.

Warranty for IBM Machines: IBM warrants that each IBM Machine is free from defects in materials
and workmanship and conforms to IBM’s pu
blished specifications. The warranty period for an IBM
Machine is a fixed period commencing on its Date of Installation. During the warranty period, IBM
provides repair and exchange Service for the IBM Machine, without charge, under the type of
Service IB
M designates for the IBM Machine. If an IBM Machine does not function as warranted
during the warranty period and IBM is unable to either i) make it do so or ii) replace it with one that is
at least functionally equivalent, Customer may return it to IBM f
or a refund.

IBM defines the date of installation as follows: (a) for a Customer
-
set
-
up Machine, the second
business day after the Machine's standard transit allowance period; and (b) for a Program: (1) basic
license, the second business day after the Pro
gram's standard transit allowance period, (2) copy, the
date on which IBM authorizes Customer to make a copy of the Program, and (3) chargeable
component (also called a feature), the date Customer uses the chargeable component or a copy.
Customer agrees t
o notify IBM of the chargeable component’s Date of Installation.



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Warranty for ICA Programs: IBM warrants that each warranted ICA Program, when used in the
Specified Operating Environment, will conform to its Specifications. During the warranty period, IB
M
provides defect
-
related Program Services without charge. Program Services are available for a
warranted ICA Program for at least one year following its general availability. The warranty period
for an ICA Program expires when its Program Services are

no longer available. If an ICA Program
does not function as warranted during the first year after Customer obtains its license and IBM is
unable to make it do so, Customer may return the ICA Program and the charges Customer paid for
the license will be re
funded. To be eligible, Customer must have obtained its license while Program
Services (regardless of the remaining duration) were available for the ICA Program.

3.

Separation



IBM requests deletion of lines 760 through 763, 768 and 773 in their entirety
and
replace with the following:

760
-
761


Failure to meet the requirements of the contract terms resulting from this ITB throughout
the contract period including a currant and non
-
obsolete ISO 9001 certification,

762
-
764

IBM’s Service Level Objective is

to ship forecasted servers and peripherals within 10
business days and (racked servers,
iDataPlex
, & clusters) within 15 business days from IBM's
acceptance of a valid purchase order. Transit time is approximately 5
-

7 business days. Standard
ground sh
ipping methods will be utilized. Additional premium shipment upgrades are available for an
additional fee. Premium freight charges will be determined by product weight, size and mode of
shipment


768


Failure to provide a product(s) that is in conformance

with the Contractor’s published
specifications.

773


Failure, during the warranty period, to repair or replace a product(s) in accordance with the
Contractor’s Warranty Statement.

4.

Website

Line 415
-

Archival information reports will be posted to the we
bsite.

IBM will not post archival information to the website.

5.

Contract Activity Reports

-

IBM requests deletion of lines 778 through 785 in their entirety and
replace with the following:

1.

Contract Administrator (CA) will send quarterly note to members of th
e State of Alabama
team including Client Reps/Mgrs, STG/SW/SVC Sales Specialist, SRR/CRR to request
any known purchase transactions using ALJP2013 contract. CA will request customer
PO. If IBM Sales Team
cannot

provide PO/Quote the CA will search Conten
t Manager
DB to try to locate customer PO to determine if ALJP2013 contract was used to procure
products contained in Contract.

2.

Contract Administrator will check invoices on
-
line to identify any current month billing
activity under PO/SOW/Contract identifi
ed by Sales Team.

3.

Contract Administrator will extract required elements from invoicing and input onto the
template required by ALJP2013. The following data is required for reporting

( to be known as the Customer Quarterly Billing Activities Report ).

Cont
ents:



Agency/Local Government Entity name



Purchase order number


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Order Date



Total PO Amount



Product description purchased

4.

Contract Administrator (CA) will send consolidated quarterly revenue report along with
PO/SOW and Invoice
-
PDF of any billing activitie
s to the IBM Sales team member who
provided the PO/transaction detail to review and raise any concerns by date specified by
CA. CA will review issues and make any changes/updates to Customer Quarterly
Report. CA will send an updated report to the Contr
act focal which will send Final
validation approval.

5.

Contract Administrator (CA) will send quarterly customer notification email within 30
workdays following the end of the quarter with the approved Customer Quarterly Billing
Activities Report to ALJP201
3 Jerome Browning < jbrowning@alsde.edu >. Email will
include Customer Quarterly Billing Activities Report summary in a Microsoft Office XLS
file format. (See sample attachment )



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Appendix 2 Supporting Documentation

In accordance with Supplemental Agreem
ents and Licensing Programs (lines 241 through 255, IBM
provides the following documentation.

A. IBM Customer Agreement

In addition to the terms and conditions of the RFP, this IBM proposal incorporates and is based on
standard terms and conditions of the
enclosed IBM Customer Agreement (ICA).

The ICA is designed for use with IBM customers who, during the course of their relationship with
IBM, will acquire standard hardware, software and professional services, whether as a standard sale
or as a Systems Inte
gration solution. The ICA contains the terms and conditions that we feel are
applicable to most customers including colleges and universities and Local and State Governments.
In the event of a conflict between the terms and conditions of the attached ICA

(including
Attachments, SOWs, etc.) and those of the referenced RFP, the ICA, as modified or clarified herein,
shall govern.

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B. IBM Passport Advantage Agreement



C.
IBM Passport Advantage Agreement Enrollment Form



D. IBM International Program License Agreement (IPLA)




Alabama Department of Education Proposal


U
se or disclosure of data contained on this page is subject to the restriction in the
disclosure statement of this document.

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E. IBM Statement of Limited Warranty



F. IBM Suspension Letter