Blueprint Overview

watermelonroachdaleInternet and Web Development

Jul 30, 2012 (5 years and 19 days ago)

281 views

Confidential

Blueprint Overview



April 5, 2010

Confidential

Lombardi Quick Facts


100% focus on Business Process Management (BPM) solutions



Innovative software company defining the BPM market since 2000


A “breakaway” thought
-
leader
… Gartner and Forrester



Unique vision: “Business First”


Lombardi BPM in the hands of
every

employee gives them the power to
improve productivity



Thousands of successful customers across all industries


Financial Services, Insurance, Retail, Healthcare, Energy, Manufacturing,
Government, Travel & Entertainment, …



Global reach


Offices throughout North America and Europe


Global Partner Network

Confidential

Confidential


Process inventory & mapping


Knowledge sharing & collaboration


Opportunity analysis & prioritization


Business participation


Continuous Process Improvement


Manageability


Role
-
based education & mentoring


Multi
-
level certification of skills


Expert Services when and where they need
them

How Lombardi Helps Drive People Productivity

Confidential

So how do business teams really do discovery?


Figure it out yourself


Lock the team in a
conference room for day(s)


Sticky notes


Butcher paper


Whiteboard drawings


Back and forth till you
finally understand your
process


Scribe it all down


Convert it to a
diagram/drawing

Confidential

The Typical Discovery Participation Model

Confidential

Blueprint Focuses on Broad Participation

Confidential


Increasing Transparency Through Documentation


Document and provide standard process across 8 regional
offices


Simple processes from travel requests to complex like new
traffic control tower setup


Centralization Through Standardizing Processes


Document and standardize processes across 14 domestic and
5 international call centers


The ability to centralized core workforce management functions
due to large part of standardized process


Incorporating Broad Participation


External business areas view and maintain their own processes
within a centralized repository


Reduced resources to manage and administer process
repository from 14 to 2


Reduce changes requests from 8 weeks to 2 minutes

Lombardi Blueprint Delivering Value

Government Agency

Worldwide Outsourcer

Global Insurer

Confidential

Demonstration

Confidential


Easy for novices, rich enough for experts



simplified
views for the process novice, while also providing robust
process documentation capabilities



Single Repository, Built for Process


everyone has
access to the most current process related assets managed
in central repository



Focused on participation



multiple methods for taking
part in discovery and staying connected to on
-
going
improvement efforts



Why Blueprint?

Confidential


Getting Started Guide


A guide to help your initial
documentation efforts



2 Hour Training


Training to help with your process
documentation



Invite Participants

easily using their email address.



Getting Started