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Cisco Confidential

1

© 2010 Cisco and/or its affiliates. All rights reserved.

World's Largest
Classroom

Cisco Networking Academy

Frantisek Jakab, assoc. prof.

GEO Regional Lead,
SK&RCISU
, Cisco Systems

Technical university of Kosice
-
Slovakia

Cisco Confidential

2

© 2010 Cisco and/or its affiliates. All rights reserved.

Education Trends

and Challenges

© 2010 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential

3

Global Pressures Are Changing the
World of Learning and the Place of
Learning in Our World

© 2010 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential

4

‘I Cannot Imagine a Life Without…’

Source:
BITKOM

-

B
undesverband

Informationswirtschaft, Telekommunikation und neue Medien e.V. 2010

My Mobile Phone

97%

The Internet

84%

A Car

64%

14
-

29 year old population

My Mobile Phone

97%

The Internet

84%

My Current Partner

43%

© 2010 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential

5

ICT’s

Impact on European Productivity

Source: European Commission Digital Agenda, 2010

ICT sector
responsible for

5% European GDP
but responsible for
50% of overall
productivity growth

© 2010 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential

6


43% of the unemployed and
71% of those who are
economically inactive do not
have computer skills”

Eurostat

2009

Cisco Confidential

7

© 2010 Cisco and/or its affiliates. All rights reserved.

Time

Technology is (Finally) Ripe for
Education

Traditional
classroom

Online/ blended
learning

Quality of experience

New Technologies



Ubiquitous connectivity



Mobility



Collaboration



Security



Video



Presence

Automation

Transformation

© 2010 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential

8

Online courses
and assessments
complement traditional classroom instruction

Social networking
supports
collaborative learning environments

Digital portfolios
reflect range
of student and faculty work

Innovative technologies
enable
professors to teach in new ways

© 2010 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential

9

The Power of Informal Learning:
Looking Beyond the Classroom

Informal learning is
everywhere


Students only spend
14%
of their
time in school


60%

is with parents, friends and in
the community


At work, employees learn
70%

of
their job from colleagues


Every hour of formal training is
matched to
4 hours of informal
learning


In school: Powerful
peer effects
for good and ill...

© 2010 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential

10

A Learners’ World


A World of Free Content


Need to discern, not just know


Alternatives to school & teacher


Living in a Social Network


Drawn by the presence of their
friends and peers, and the freedom
offered by unmoderated, adult
-
free
public spaces


Technology is Pervasive


Own several devices (cell phones,
music players, etc)


One third do not use a landline


© 2010 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential

11

Meeting Learners’ Changing
Needs


Learning is an
active, social process


Motivation

is critical to effective learning


Learners bring
different knowledge
to a
new learning challenge and follow
different routes
to the same learning
outcome


To be effective, knowledge should be
discovered as an
authentic, integrated
whole


What does a truly personalised learning
environment look like?


How do we harness data and
technology to build it
at scale
?

© 2010 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential

12

New Challenges for School Leaders

Collaborate with other schools,
districts, regions, and countries

Integrate new learning models
with existing systems and
processes

Measure improved teacher
effectiveness and student
outcomes

How Can We…

Create safe learning environments

Do more with less

Share scarce resources

Reach new learners and facilitate
learning beyond the school

Invest in people

leadership and
teacher development

Cisco Confidential

13

© 2010 Cisco and/or its affiliates. All rights reserved.

New Roles for
Existing

Players

School Systems:

Move to Education

3.0 and effectively

manage innovation

Higher Education:

Play a full role



Extend reach and

preserve quality


Government:

Become the

regulator of

The Learning Society


Cisco Confidential

14

© 2010 Cisco and/or its affiliates. All rights reserved.

New Roles for
New

Players

Social innovators:


RSA Academy,

YF

Studio Schools,

Pratham,

Hole
-
in
-
the
-
Wall

Businesses

of all sizes


Social investors:


Major global
foundations &
philanthropists


Informal learning

providers


and cultural
institutions:


NMOLP,
Smithsonian,

British Library

© 2010 Cisco Sy stems, Inc. All rights reserv ed.

Cisco Public

Presentation_ID

Our Approach

© 2010 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential

16

Cisco: Creating Connected Learning Societies

A new model of learning that builds on existing education systems to meet
endless demand for lifelong learning, provides anywhere, anytime access to
the best learning experiences available, engages learners for a lifetime,
reaches into excluded communities and remote areas with public and private
partners who provide new opportunities for innovation and investment

Live social and education network

Cisco Confidential

18

© 2010 Cisco and/or its affiliates. All rights reserved.

Cisco Networking Academy
demonstrates the
power of

cloud computing

in education

by utilizing the network to

engage 1 million users each

day in discovering the power of
teaching and learning ICT skills


© 2010 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential

19

Cisco Networking
Academy

Worldwide



1 million
students engaged
in learning this year

4 million
students touched
by the program to date

10 thousand
academies
operating in 165 countries

1 million
online
assessments delivered
monthly

100 million
online
assessments delivered to date

170 thousand
Facebook
fans and growing daily


© 2010 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential

20

1%

7

7%

70

17%

169

2%

23

7%

70

5%

44

19%

190

7%

72

17%

168

17%

166

% of Global Total

Source
: AME, jzinn_v2, Snapshot as of
January 31, 2011

100%



# of
Students in thousands

1,000

% of Worldwide Total as of January 31, 2011


5%

19%

2%

7%

17%

17%

U.S. and Canada

Europe

Latin America

Central and Eastern Europe

Russia and CIS

7%

7%

Middle East

Africa

Greater China

APAC

1%

Japan

17%

Students
by
Region
(1,000,000 Students
)


© 2010 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential

21



Countries

Students

Cumulative
Students
Since
Inception

Instructors

Academies




Total


Total

%
Female


Total


Total

%
Female



Total

Global (use throughout FY'11)

165

1,000,000

21%

3,750,000

20,000

17%

10,000

AsiaPac***

27

246,000

29%

922,000

3,640

19%

1,370


-

APAC

22

178,000

29%

636,000

2,630

19%

900


-

Greater China

5

67,000

28%

286,000

1,000

20%

470

Emerging Markets

115

376,000

23%

1,264,000

8,880

19%

3,970


-

Africa

40

48,000

28%

142,000

860

15%

360


-

Central and Eastern Europe

19

67,000

15%

248,000

2,140

16%

1,040


-

Latin America and the Caribbean

26

174,000

22%

636,000

3,400

17%

1,240


-

Middle East

19

65,000

34%

182,000

1,680

25%

820


-

Russia and CIS

11

20,000

19%

54,000

790

26%

490

European Market

22

179,000

10%

749,000

4,890

12%

2,340

Japan

1

6,000

20%

45,000

210

5%

90

United States and Canada

4

135,000

14%

1,093,000

4,070

20%

2,280

Quick Reference for Countries based upon high report demand and Cisco's current area of focus

Brazil

1

25,172

17%

93,922

556

13%

291

China

1

52,277

30%

182,723

783

22%

355

India

1

21,995

28%

60,047

424

19%

201

Mexico

1

45,367

31%

215,966

1,003

22%

395

Russian Federation

1

5,831

18%

20,081

257

21%

201

Saudi Arabia

1

15,205

40%

33,670

308

28%

91

United States

1

119,928

15%

992,639

3,597

21%

2,068

© 2010 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential

22

STUDENTS SINCE INCEPTION



FY12





Country



Population



Students
since
program
inception

Popul
.
Penetrat
.


Slovakia

5,477,038

20,547

0.3751%

Estonia

1,282,963

4,176

0.3255%

Kosovo

1,825,632

5,749

0.3149%

Bulgaria

7,093,635

16,200

0.2284%

Romania

21,904,551

46,464

0.2121%

Czech
Rep.

10,190,213

20,346

0.1997%

Poland

38,441,588

68,719

0.1788%

Hungary

9,976,062

16,974

0.1701%

© 2010 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential

23


Teaches Entry Level
Networking Skills


Designed to be globally
consistent, locally relevant


Blended Learning Model


Public private partnership
ecosystem approach


Innovative tools for Teaching
and Learning

© 2010 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential

24

Cisco Networking Academy:

Innovations in Teaching and Learning

Innovative Curricula
and Assessments

Online interactive
curricula enhances the
learning experience
Online assessments
provide immediate,
interactive feedback on
students’ strengths and
weaknesses

Entrepreneurial

Skills

Passport21

to
Entrepreneurship
provides
entrepreneurship
education through a
series of case
studies, and Cisco
Packet Tracer
activities that
expose students to
critical business
and financial skills

Gaming in

Education

The
Cisco Aspire
game utilizes realistic
scenarios to help
students prepare for
diverse career
opportunities in the
21st century

Social Media as

a Learning Tool

By connecting with
others using
Facebook
,
Twitter, and Academy
NetSpace
, students
continue learning
outside of the
classroom.

© 2010 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential

25

Innovations in Teaching and Learning

Entrepreneurial

Skills

Innovative Curricula
and Assessments

Online interactive
curricula enhances the
learning experience
Online assessments
provide immediate,
interactive feedback on
students’ strengths and
weaknesses

Passport21

to
Entrepreneurship
provides
entrepreneurship
education through a
series of case
studies, and Cisco
Packet Tracer
activities that
expose students to
critical business
and financial skills

Social Media as

a Learning Tool

By connecting with
others using
Facebook
,
Twitter, and Academy
NetSpace
, students
continue learning
outside of the
classroom.


Instructors connect
around their areas of
expertise using the
New Communities.


Gaming in

Education

The Cisco Aspire
game utilizes realistic
scenarios to help
students prepare for
diverse career
opportunities in the
21st century


© 2010 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential

26

© 2010 Cisco and/or its affiliates. All rights reserved.

Innovative Curricula


Online content

Cisco Confidential

27

© 2010 Cisco and/or its affiliates. All rights reserved.

Innovative Curricula


Hands
-
on Labs


Virtual Tools

Cisco Confidential

28

© 2010 Cisco and/or its affiliates. All rights reserved.

Innovative Curricula


Interactive Activities


Simulation

© 2010 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential

29

PT Practice SBA Exam Experience


Launch

1

Take Exam

2

Submit It

3

Automatically

Scored

4

View

Feedback

5

© 2010 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential

30

This is the reality!

© 2010 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential

31

Packet Tracer

Student Networking Knowledge and Skills

CCNP


IT Essentials:

PC Hardware
and Software

IT
Essentials

CCNA
Discovery

CCNP

Security

CCNA
Exploration

Networking for

Home and Small

Businesses


Working at a

Small
-
to
-
Medium
Business

or ISP


Introducing Routing
and Switching in the
Enterprise


Designing and
Supporting Computer
Networks

Network
Fundamentals


Routing Protocols and
Concepts


LAN Switching and
Wireless


Accessing the WAN

CCNA


Security

ROUTE:
Implementing IP
Routing


SWITCH:
Implementing IP
Switched Networks


TSHOOT:
Troubleshooting and
Maintaining IP
Networks

Network
Professional

IT Technician

Network
Technician

Network
Associate

Network
Specialist

Cisco Networking Academy

Curricula Portfolio

Cisco Confidential

32

© 2010 Cisco and/or its affiliates. All rights reserved.

Cisco Networking Academy

Curricula Portfolio


Alignment to Certifications

CompTIA A+

CCNA

CCENT

CCNA

CCNA

Security

CCNP

Student Networking Knowledge and Skills

IT Essentials

CCNA
Discovery

CCNA
Exploration

Security

CCNP

© 2010 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential

33

Entrepreneurial

Skills

Innovative Curricula
and Assessments

Passport21 to
Entrepreneurship
provides
entrepreneurship
education through a
series of case studies,
and Cisco Packet
Tracer activities that
expose students to
critical business and
financial skills

Passport21

to
Entrepreneurship
provides
entrepreneurship
education through a
series of case
studies, and Cisco
Packet Tracer
activities that
expose students to
critical business
and financial skills

Social Media as

a Learning Tool

By connecting with
others using
Facebook
,
Twitter, and Academy
NetSpace
, students
continue learning
outside of the
classroom.


Instructors connect
around their areas of
expertise using the
New Communities.


Gaming in

Education

The Cisco Aspire
game utilizes realistic
scenarios to help
students prepare for
diverse career
opportunities in the
21st century


Innovations in Teaching and Learning

© 2010 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential

34

Entrepreneurship Education

Technology
Skills


Networking


Security


Wireless


Basic computing


Configuration

21st Century
Skills


Collaboration


Community


Communication


Problem solving


Initiative

taking

Entrepreneurial
Skills


Mindset


Innovative thinking


Personal

and
social
responsibility


Business

management

How

You
Learn

How

You
Think

What

You
Learn

© 2010 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential

35

Passport21 to Entrepreneurship

Exposes Students to Entrepreneurship
Opportunities in Networking and
Broadband Scenarios

Optional Learning Materials to
Supplement Networking Academy
Curricula and Help Students Prepare

for 21st Century Careers

Teaches Critical Business and Financial
Skills, Attitudes, and Behaviors to Help
Students Succeed in the 21st Century

Seven Case Studies


Charging for Expertise


Starting an Internet Café


Making a Business Successful


Taking the Initiative


Enable an
eBusiness


Providing Outsource Services


Building a Contracting Business

Cisco Packet
Tracer

Simulation
Activities


© 2010 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential

36

Gaming in

Education

The
Cisco Aspire
game utilizes realistic
scenarios to help
students prepare for
diverse career
opportunities in the
21st century

.

By connecting with
others using
Facebook
,
Twitter, and Academy
NetSpace
, students
continue learning
outside of the
classroom.


Instructors connect
around their areas of
expertise using the
New Communities.

Innovative Curricula
and Assessments

Online interactive
curricula enhances the
learning experience
Online assessments
provide immediate,
interactive feedback on
students’ strengths and
weaknesses

Entrepreneurial

Skills

Passport21

to
Entrepreneurship
provides
entrepreneurship
education through a
series of case
studies, and Cisco
Packet Tracer
activities that
expose students to
critical business
and financial skills

Innovations in Teaching and Learning

Social Media as

a Learning Tool

© 2010 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential

37

Cisco Aspire

Simulation
-
Based Game for Experiential Learning


Multiple levels, multiple paths


Multiple contract choices


Simulated time and economy


Money management



Problem injector


Skills proficiency indicator


Networking simulation



BETA

© 2010 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential

38

Cisco Aspire: Game Pedagogy

Skills

Game Scenario Examples

Decision

Making

Refurbished

vs. New Equipment

Social

Responsibility

Fire at Local Food Bank…Donate Money, Time,

or Do Nothing

Ethics

Over shipment

of Equipment…Return, Keep It, or Make a Deal
with Supplier to Purchase at Lower Cost

Financial Management

Take Out Loans to Pay Bills, Buy Equipment Without Contract

Profits: Spend, Give Raise, Donate to Local Business Incubator

Customer Relations

Angry Customers

Calling Because Helper Tracked Mud over
Customers Carpet

© 2010 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential

39

Social Media as

a Learning Tool

By connecting with
others using
Facebook
,
Twitter, and Academy
NetSpace
, students
continue learning
outside of the
classroom.

Innovative
Curricula and
Assessments

Online interactive
curricula enhances the
learning experience
Online assessments
provide immediate,
interactive feedback on
students’ strengths and
weaknesses

Entrepreneurial

Skills

Passport21

to
Entrepreneurship
provides
entrepreneurship
education through a
series of case
studies, and Cisco
Packet Tracer
activities that
expose students to
critical business
and financial skills

Gaming in

Education

The Cisco Aspire
game utilizes realistic
scenarios to help
students prepare for
diverse career
opportunities in the
21st century


Innovations in Teaching and Learning

© 2010 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential

40

Instructor Communities

© 2010 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential

41


Networking Academy on Facebook

© 2010 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential

42

NetAcad Student Career Outcomes

(
Central & Eastern Europe
)

(Based upon 2,779 Exit Surveys from students who’ve completed CCNA 4 or
higher)

52% attained a
New Job

70% attained any
Job Opportunity

95% attained a
Job
and/or
Education
Opportunity

97% attained a
Job,
Education
and/or
Other Opportunity

Job Opportunities:

Obtain a new job

Obtain a better job or higher status*

Obtain increased job responsibilities*

Obtain a higher salary

Education Opportunities:

Pursue more education

Decide on a program of study

Pursue higher degree than intended

Other Opportunities:

Received a scholarship

Received financial reward

Completed an internship or practicum

Received recognition or awards

Obtain IT certifications

Made contacts in IT

Increased conference participation

Other


Source: ERS, data as of Jan 2011

* Includes Students already employed

2779 Surveys

out of
47,187

CCNA4+ total
students

52%

48%

70%

30%

95%

5%

97%

3%

Cisco Confidential

43

© 2010 Cisco and/or its affiliates. All rights reserved.

Cisco Networking Academy is our
largest and longest running
corporate social responsibility
programs. We believe education is a
means of securing a place of value
in society so that all may benefit
from an individual’s growth.

Thank you.