solutionitil-100830071531-phpapp02x - Evolven

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Nov 6, 2013 (3 years and 9 months ago)

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K n o w t h e D i f f e r e n c e ™

ITIL Solution

Martin Perlin

Marketing Director,
Evolven

BOOST YOUR

ITIL
®

INITIATIVES

Evolven

Comparison assists in many ITIL v
3
areas


helping customers achieve less risk,
more uptime and greater stability.

Demos
-

Click to Watch

Key Capabilities

(3:28
)

Use Cases

(3:13)

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|
Evolven

Propriety & Confidential

HOW EVOLVEN COMPARISON ENHANCES ITIL

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Evolven

Propriety & Confidential

INCIDENT MANAGEMENT

How
Evolven

Helps?

Key Benefits



Quickly collect granular information
about root
-
cause of environment
incidents (including changes,
differences, environment
configuration and bill of material)


卥攠e⁳楮 汥 灩捴畲c映敮癩牯湭n湴n
扩汬
-

-
浡瑥物r氠慮搠捯c晩杵牡瑩r測n
摲d晴⁡ 搠捯湳n獴敮捹 楮 愠捬a慲Ⱐ
癩獵慬 灲p獥s瑡瑩tn



Cuts incident investigation time and
to restore a normal service
operation as quickly as possible


䵩M業i穥猠瑨t⁩浰 捴c潮⁢ 獩s敳猠
潰敲e瑩潮s

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|
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Propriety & Confidential

PROBLEM MANAGEMENT

How
Evolven

Helps?

Key Benefits



Automatically captures the root
-
cause of environment incidents
(including changes, differences,
environment configuration and bill
of material)



Problem managers accurately
diagnose problem and identify
resolutions or work
-
arounds
.


偲敶P湴⁨n杨
-
業i慣琠楮捩c敮瑳


剥摵捥c湵浢m爠慮搠獥癥物瑹 潦o
楮捩c敮瑳

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Evolven

Propriety & Confidential

RELEASE MANAGEMENT

How
Evolven

Helps?

Key Benefits



Provides detailed visibility of what is
being released down to the most
granular level of the configuration
parameter



Validates that the integrity of the
live environment is protected and
that execution adheres to the
release plan

Demo
-

Click to Watch

Release Validation
(3:13)

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Evolven

Propriety & Confidential

SERVICE ASSET AND CONFIGURATION MANAGEMENT

How
Evolven

Helps?

Key Benefits



Enriches existing configuration
management processes with
granular information at a level not
available before


䭥数猠䍍匯䍍C䉳⁵B摡瑥t w楴栠
granular configuration information
related to CIs


䍡牲楥猠潵琠牥r畬慲a捨c捫猠



Contributes to process of
Configuration Management
Support


䕮桡湣n猠䍯湦楧畲u瑩潮
s敲e晩捡瑩f渠慮搠䅵摩琠


Ensures information contained in
the CMS/CMDBs is an exact
representation of the CIs actually
installed in the live production
environment

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Evolven

Propriety & Confidential

AVAILABILITY MANAGEMENT

How
Evolven

Helps?

Key Benefits



Identifies any undesired changes
and differences that pose risk to
service availability


䅵瑯浡瑩捡t汹 楤敮瑩晩敳t慮搠牥灯牴猠
慮y 摥癩v瑩潮 晲潭⁰牥摥晩湥搠
扡獥s楮攠




Verifies the accuracy of the
recovery environment


偲潶P摥 卥牶楣r 䑥獫⁡s搠䥮捩f敮琠
瑥t浳⁲潯m
-
捡c獥s摡瑡




䥤f湴楦n 慮搠浩瑩m慴a⁡癡楬慢楬楴i
risks before availability targets are
affected


兵楣歬y 牥獯汶l 慮搠灲p癥v琠
楮捩c敮瑳t晲潭⁩浰f捴楮c 慶a楬慢楬楴i


䙯爠卥牶楣c⁒散 癥特Ⱐ敮獵牥 瑨t
獭潯瑨⁲整畲t 潦o獥牶s捥猠瑯t
w潲歩湧 獴慴s


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Propriety & Confidential

SERVICE VALIDATION AND TESTING

How
Evolven

Helps?

Key Benefits



Compares production and pre
-
production environments prior to
release


䑥瑥捴猠捨c湧敳e楮瑲潤畣u搠批
牥r敡獥s楮 灲p
-
灲p摵捴楯c


Compares production and pre
-
production after release




Ensure pre
-
production sufficiently
emulates production


䕮獵牥 瑥獴楮朠g湤 牥r敡獥s瑥t浳m
慲a⁡ 慲a 潦⁥o慣琠牥r敡獥s捯c瑥t琠
慮搠敮癩牯湭n湴n捯c晩杵牡瑩r渠
accuracy


Validate and verify accurate
transition of release content and
configuration


䕮獵牥 楮瑥t物瑹 潦o浥牯畳u瑥獴t
敮癩牯湭n湴猠摵物r朠慰灬楣i瑩潮
摥癥v潰浥m琠汩晥捹捬c

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Evolven

Propriety & Confidential

IT SERVICE CONTINUITY MANAGEMENT

How
Evolven

Helps?

Key Benefits



Provides accurate visibility of
changes


s慬楤慴a猠牥r畩牥r 獹湣n牯r楺i瑩潮
潦⁄楳o獴敲⁒s捯癥特 慮搠
灲p摵捴楯c 敮癩牯湭n湴n


Compares configuration of both
environments


偲楯物瑩穥猠慮搠癩獵慬楺i猠
敮癩牯湭n湴n浩獭m瑣桥s


Proactively identifies “drifts”




Ensure a resilient recovery plan
with scheduled testing


䅣琠異潮 摥癩v瑩潮猠敡獩sy


䵡步⁩湦 牭敤 摥捩獩潮猠牥r慲a楮朠
瑨t⁣桡湧敳e瑨t琠湥敤 瑯⁢t
牥r汩捡瑥d


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Evolven

Propriety & Confidential

KNOWLEDGE MANAGEMENT

How
Evolven

Helps?

Key Benefits



Ships with extensive, and growing
knowledge base containing over
300,000 unique configuration
parameters spanning various
technologies


䭮潷汥摧攠杲gw猠晡獴fw楴栠湥w
灡牡浥瑥牳t慤摥搠浯m瑨汹 晲潭f
湥瑷潲欠潦o摯浡m渠數灥牴猬 慮搠
灡牴湥牳桩瀠w楴栠步k 楮晲慳瑲畣瑵牥
癥v摯牳r


䕡獩sy 捵獴c浩穥湯w汥d来b慳a
批 癡物潵猠獴慫s桯汤敲猠




Smoothly share knowledge among
various stakeholders and domain
and specialists


T慰 楮瑯t數楳瑩i朠潲o慮楺i瑩潮慬
歮kw汥摧攠慮搠業i牯癥 敦晩捩f湣n

Demo
-

Click to Watch

Impact Knowledge Base

(
1
:
42
)

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Evolven

Propriety & Confidential

CHANGE MANAGEMENT

How
Evolven

Helps?

Key Benefits



Accurate assessment of change
implementation and its results


䑥瑥捴猬⁡ 慬y穥猠慮搠牥r潲瑳o
畮慵瑨t物穥搠捨c湧敳


䍡灴p牥猠愠捯浰m整e 慵摩琠景爠晵瑵牥
牥晥牥r捥


偲潶P摥猠慣捵牡瑥Ⱐ杲g湵污爠
楮景牭慴楯渠景爠浩獴慫f⁡ 慬y獩猠慮搠
汥獳潮猠汥慲a敤



Configuration Managers get
granular configuration information
not previously available


剥汥慳a 䵡M慧敲猠敮獵牥
灲p摵捴楯c 敮癩牯湭n湴n楳i
protected and correct components
are released.


剥摵捥猠物獫映畮摥獩牥搠
摩獲異瑩潮猠瑯t䥔 獥牶s捥c

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Evolven

Propriety & Confidential

RISK MANAGEMENT

How
Evolven

Helps?

Key Benefits



Provides granular visibility and
audit
-
trail


偲潡捴楶敬y 楤敮瑩晩敳t捨c湧敳e慮搠
摩f晥牥湣n猠瑨t琠灯獥s物獫⁴漠䥔
獥牶s捥c




Identifies any deviation from
security and compliance
requirements


䅳獥獳敳⁴桲s慴猠批 慮慬y穩z朠
捲楴楣c汬y 慮搠業i慣a


Quickly pinpoints incident’s root
-
cause



Reduce risk to stability, security
and compliance of physical, virtual
or cloud
-
based IT environments


剥摵捥c獥捵物瑹 慮搠捯浰m楡湣n
物獫r


Reduce production outages and
availability risks


䍵琠瑩浥⁴漠牥t慩r

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Evolven

Propriety & Confidential

COMPLIANCE MANAGEMENT

How
Evolven

Helps?

Key Benefits



Easily identifies, documents and
reports any deviation from
enterprise policy and legal
requirements by using powerful
comparison capabilities


䍲C慴a猠汯杧敤 捯浰慲a獯s 牥獵汴猠
楮景牭慴楯n



Create granular audit
-
trail of all
deviations


啳r⁩湦 牭慴楯渠慳⁡⁰牯潦⁦潲o
捯浰汩慮捥

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Evolven

Propriety & Confidential

EVENT MANAGEMENT

How
Evolven

Helps?

Key Benefits



Analyzes events for their criticality
and impact, by leveraging extensive
knowledge base


䥳獵f猠湯瑩晩捡瑩t湳n慮搠慬敲瑳e
獨s畬搠瑨t⁥癥湴n浥m琠捥牴c楮
criteria


Stores event records are for future
reference



Reduce the management
challenge by ignoring insignificant
events


䥔 瑥t浳⁦潣o猠潮 w桡琠浡瑴敲猠
浯獴

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Evolven

Propriety & Confidential

OTHER EVOLVEN SOLUTIONS

Less Risk, More Uptime and Greater Stability


Release with Confidence

Brings certainty and reduce risk, by assuring
integrity in environments, providing visibility
into the release content and ensuring that the
release transitions as expected

Release Validation

A High Stakes Race Against Time

Slash investigation time and effort by a
staggering 50%, minimize system
downtime and prevent incidents from
impacting overall operations

Incident Investigation

Don't Let Your Disaster Recovery
Environment Let You Down

Verify consistency and integrity of your
disaster recovery environment, and enable a
compliant environment that won't let you down

Disaster Recovery Verification

Boost Your ITIL Initiatives

Evolven

Comparison assists in many ITIL
v3 areas


helping customers achieve less
risk, more uptime and greater stability.

ITIL

Tame the Virtualization Beast

Take control of virtualization’s new
configuration challenges and risk: manage
drift, ensure integrity and control sprawl.
Reduce outage risk and minimize downtime

Virtualization

http://www.evolven.com/solutions.html

LEARN MORE:

www.evolven.com

LEARN MORE

Evolven

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http://www.evolven.com/solutions.html

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