C. Deaken Frameworx Presentation NCOIC Brussels V2.0x

volaryorangeManagement

Nov 6, 2013 (3 years and 10 months ago)

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Frameworx

Enabling
I
nnovative
S
ervices


Clive
Deakin



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World's premier communications industry association focused on
simplifying the complexity of running a service provider’s business


20+ years, Non
-
profit & independent


Over 775+ member companies with people in 195 countries


Over 150,000 web users

Who


Reducing opex; improve customer retention; improve time
-
market for new
services


Industry collaboration; best practices; standards; benchmarking;
conferences, training, research, publications; conformance certification;
supplier accreditation

What


Advanced IT to automate end
-
end business processes and enable new
services


Collaboration across
full digital
service provider value chain: integrators,
hardware and software suppliers


How

26%
7%
32%
14%
12%
5%
4%
Service Providers
Hardware Manufacturers
Software & Middleware
Developers
System Integrators
Consultants
Academia
A Few Facts


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Enabling the Digital Provider


Low Cost

& Agile
Business and
Operational
Management

Service Partners and
Customers


Rapid Service Rollout

Customer Experience

Billing and Charging

Partner Management

Asset Management

Business

Agility

Operations

Cost

Network Provider

Service
Aggregator

Multiple Service
providers

End User


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Market
economics

Reduce
operating
costs

Drive new
revenues

Increase
market
share

Frameworx:

enabling standardized process & IT blueprint

+ conformance assessments; procurement support; training; helpdesk; advice


Fraud management


Risk management


End
-
end IP management


Process benchmarking


Business metrics


Enterprise identity management


Managing customer experience


Data analytics


Revenue Assurance


Product lifecycle management


Product catalogues


SLA management



Enabling new services


B2B process definition


Service Delivery


Cloud services


Service brokers


Policy based management


Spectrum management


Security management

So why use Frameworx?


Frameworx

Adopt a supplier’s
proprietary
blueprint



Lock
-
in



Hostage to fortune



Not supported by other suppliers or SI’s

Use
a common
industry blueprint :



Developed by industry, for industry



Conformant Commercial products



Trained consultants, integrators &
developers

Define
an in
-
house proprietary
blueprint
:



Takes a long time



Costs a lot of money



Have to pay custom prices to suppliers to implement


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Frameworx at a glance


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Frameworx is our core

Scope of the TM Forum

Growing Cloud
and New
Services



Managing New
Technologies

Revenue

Management

Breakthrough Initiatives

Market Support
Centers


Government &
Defense


Cable/ MSO’s

Developers
and
integrators

Communications

Implementation
Support

Product
certification

Industry
publications

B
enchmarking

services

Training &
certification

Developer
Network

Online
communities

Industry
Research
reports

Conferences

Webinars

Best
practice
guides

Catalyst
technology

incubators

Collaborative
R&D


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Defense Interest Group

Initiated in July 2008

Over 90 member companies participate in the
Gov’t
/Defense Community

Additional Communities of Interest for Spectrum,
Security, Policy Management & Cloud

Co
-
Chaired by MITRE and UK MOD
Defence

Science
and Technology Laboratory (DSTL)


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We Offer the Defense Industry

Solutions
Standards &
Best Practices,
Catalysts,
Compliance
(Certification)

Member
Driven
Work
-
Efforts

(Liaisons)


Case Studies,
Whitepapers,
Contributions
,

& More

Collaboration

TM Forum provides
the legal structure,

Online
Communities

Conferences,
Team Action
Week,
Webinars,
Training,
Special Events


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Enhancing Frameworx 11.0

Defense Success in 2010




NSA
NetD

data model contribution into Information
Framework


Threats, Incidents, Vulnerabilities, Events, and
Assets

Network
Defense


DoD

(DISA) UML model contribution into Information
Framework


Exchanging Policy Information between Policy
Domains

Policy
Information
Exchange


Managing Service Requirements across Coalition
Partner Networks

Federated SLA
Management


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Spectrum

(complete)

Security

(in
-
progress)

Policy

(in
-
progress)

Extending Frameworx

2011 Defense Projects

Military Use Cases
associated with
Spectrum Management
and Network
Management

Integration


Continue

enhancing
Frameworx


Business
Process


Interfaces for
exchanging

Policy
Information


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Recommendations

Opportunities for NCOIC Collaboration

Best Practices and Standards

TM Forum


NCAT, adapted to
NetOps

Readiness requirements


Pattern methodology, targeted to
NetOps


Scope Model, focused on
NetOps

applications


Integration of NCOIC demos/pilots/CRADAs/etc. with TM Forum Catalyst projects


The NCOIC’s greater focus on layer 3 and below (
comms
)

Utilize TM Forum

NCOIC


Frameworx (Business Process, Information, Application, Integration)


Security Management Initiative (w/r/t the NCOIC Cyber Security IPT work)


Policy Based Management Initiative


Spectrum Management Initiative (possibly extended to SATCOM Management as well)



Integration of TM Forum Catalyst projects with NCOIC demos/pilots/CRADAs/etc.


The TM Forum’s greater focus on layer 4 and above (
comms
), particularly
wrt

operations and management (aka “
NetOps
”)


New/Joint Areas

Other


Coordinated collaboration around a new joint development area addressing Knowledge
-
Based Operations


Potential join publications (in the
NetOps

domain)


Joint conferences, exhibits, etc.


e.g., at the upcoming MILCOM


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Knowledge
-
Based Operations

KMS

Collaboration

Tools

Semantic
Technologies

Digital Policy
Management

Autonomics

Metrics

Leveraging knowledge management and automation
for gains in timeliness and precision:

* TM Forum & NCOIC coordinated
collaboration around a new joint
development area
addressing Knowledge
-
Based Operations

Next

Steps

Determine Level of Interest (SMEs & Stakeholders)

Define, Scope, Plan, & Prioritize

Identify Existing Assets (Contributions)


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Frameworx Release Roadmap

Frameworx
Release V11.5


Nov 2011

Frameworx
Release V12




May 2012

Frameworx
Release V11



May 2011



Security Management


Policy Information
Exchange


Converged Network
Management Interfaces


Model
-
Driven Interface
Development Toolkit


Extended Support for
Enterprise Architecture


Revenue Assurance
Solution Suite


Business Metrics







Quick Start Packs


Business Process
Framework


ITIL alignment


Level 4
Processes


Spectrum
Management


Revenue Management


Cable industry support
-

“views”


Converged Network
Management Interfaces




Business Process
Framework


ITIL alignment


Level 4
Processes


Security
Management


Billing
Enhancements


Quick Start Pack


Cloud industry
support
-

“views”


Information Framework


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Frameworx 11.5 Themes

The following items are the key themes and the respective
business and operational issues that are address by the
features in Frameworx 11.5. Focusing on there areas avoids
the dilution of the messaging to the marketplace

Improving Customer Experience:
Using Frameworx to run your
business

Maximising Revenue: Using
Frameworx to run your business

Transforming Cable Operations:
Using Frameworx to run your
business


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Thank you



Questions

Clive
Deakin

Director Frameworx Product
Management

cdeakin@tmforum.org


Dave Milham

Chief Architect

dmilham@tmforum.org


Hugo Vaughan

Principal Architect

hvaughan@tmforum.org