Cloud Adoption Assessment

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Cloud Adoption
Assessment

November 2011




This document is subject to the conditions in the Disclaimer
©

CSC Computer Sciences Limited. All Rights Reserved.

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MERCIAL IN CONFIDENCE

i

Cloud Adoption Assessment

Table of Contents


Table of Contents

i

1

Introduction

1

2

Objectives

2

3

Scope

2

4

Cloud Assessment Diagnostic Approach

3

5

Engagement Outline and Work Stream

Activity

4

6

Deliverable

5

7

Resource Estimate and Pricing

5

7.1

Resource Estimate

5

8

Assumptions

5

9

Project Management Approach

6

9.1

Management Approach Overview

6

9.2

Agreed Scope

6

9.3

Process to Monitor Progress

7

9.4

Project Change Control Procedure

7

9.5

Acceptance of the Cloud Adoption Assessment Approach

7

Disclaimer

9





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1

Cloud Adoption Assessment

1

Introduction

Cloud Computing is a

n
ew and

evolving model
of

how or
ganisations buy and consume IT
that
can bring game changing opportunities
. It

involves

enabling the assembly of a complete
set of business/IT capabilities that can be accessed on demand,
are
available
a
round the
clock, and
can be
scaled up or down as needed
-

in real time.

It

is very different from the
capital
-
intensive information technol
ogy industry that we
have become accustomed to

and
offers many potential benefits:



Alignment of costs with use


dynamically



Preservation of capital and improving cash flow by moving CAPEX to OPEX



Moving much of the risk of IT implementation to vendors



Cu
tting the total cost of ownership (TCO)



Encouraging innovation



Getting to market more rapidly



Inspiring people to collaborate in different ways

The CSC Cloud Adoption Assessment
provides
businesses
with the information to
reach the
right decisions to make
the shift to Cloud Computing successful
ly. It is an initial consulting
offering that identifies the near
-
term opportunities for leveraging Cloud Computing models,
as well as assessing the maturity of their IT and business capabilities in the context of

e
nabling Cloud adoption.

At the end of
the

three
-
week
adoption
assessment,
the client

will receive a tailored Cloud
adoption roadmap for the target processes and a high
-
level benefits assessment
.

The Assessment focuses on the business strategy, processes a
nd enabling capabilities to
inform the opportunities for driving benefit for the organisation using Cloud models


both
immediately and in the longer term.


It will help the organisation understand the maturity of its Cloud enablers. These are those
capab
ilities that, if immature, will be a barrier to rapid

and effective Cloud adoption. The
client will

be able to accelerate the adoption of Cloud models if it has a mature capability in a
number of disciplines:




Finance, IT Investment & Procurement Processe
s



SOA Maturity



IT Strategy & Enterprise Architecture Capability



Service Management Maturity



Application & Infrastructure Strategy Maturity



Fraud, Security and Compliance Maturity

As Cloud Computing is maturing, the assessment considers the reality of Cloud

Computing,
looking at current and likely future solutions and combining these in a practical roadmap for
adoption.

The three week assessment is designed to educate, inform and enable an organisation to
understand how to get started and exploit Cloud Comp
uting models and technologies.







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2

Cloud Adoption Assessment

2

Objectives

The objectives of the Cloud Adoption Assessment are to:



Identify high value business opportunities and the organisational appetite for taking
advantage of a Cloud Computing model


both near term and further
ahead as the
Cloud matures



Identify business processes that would be most suitable for a Cloud model



Assess the maturity of the business and identify IT enablers that are pre
-
requisites
for accelerating Cloud adoption



Help the organisation understand what
the cloud
-
related jargon means



Identify how to align cloud computing and business strategies with a high level
roadmap for Cloud Adoption.

3

Scope

The
engagement in this proposal will be the
primary location of headquarters
of the business
only. Follow up
assessments regarding the applicability of Cloud solutions for additional
countries or regions within the
client

could be completed once this assessment has
established a baseline
of

knowledge. The assessment being proposed here involves
interviews with t
he senior management team, its corporate IS/IT organisation, assessing the
common high level processes and around
250 level 3 processes
.






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3

Cloud Adoption Assessment

4

Cloud Assessment Diagnostic Approach

The Cloud Assessment has been designed as a high level assessment for
organisations to
understand, plan and prepare for Cloud Adoption. Critical to the successful outcome is the
quality of the team involved. A brief description of the IS resources required is included
below, and it is assumed that the assessment is carried

out by a j
oint CSC and client

team.

One of the objectives of the assessment is to improve the understanding of Cloud
Computing and its implications. Therefore most of the sessions deliberately include an
educational/training element.

The Cloud Adoptio
n assessment will be undertaken in 3 phases: Scan, Review & Assess
and Plan for Change.


Figure
1
; Overview of Cloud Adoption Assessment

SCAN



The Scan phase
focus
es

on
confirming the scope;
gathering and reviewing
the

business
and

IT strategy
, understanding the organisation’s appetite for change

and
agreeing
the
high
-
level vision and
benefits

case for
exploiting
Cloud Computing
.

REVIEW & ASSESS



The Review Sub
-
Phase
focus
es

on ident
ifying
opportunities

where
the use of Cloud Co
mputing models would provide business benefit. This includes a
Process Centric analysis to assess the suitability of current processes for Cloud adoption.

In parallel, the Assess sub
-
phase reviews

the organisational capability across a number of
Cloud En
ablers
.

Cloud enablers include both business and IT capabilities for which the
maturity in the organisation may inhibit a rapid adoption of Cloud models.

PLAN FOR CHANGE



The third and final phase
focus
es

on developing an overall
scorecard for opportuni
ties and Cloud enablers. Using this information in combination with
the business strategy and process capability, the team will develop recommendations and a
roadmap for Cloud adoption. Typically a number of changes are required to increase the
organisat
ion’s ability to take advantage of Cloud Computing. These will be identified and
form the dependencies for implementing the roadmap.






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4

Cloud Adoption Assessment

5

Engagement Outline and Work Stream Activity

The engagement will run over 3 weeks with some preparatory work arranging interviews and
logistics to ensure the 3 weeks of the engagement are used effectively.

Within the three phases, the activities of the team will be broken into 2 work streams:

1.

Opport
unity Identification
: a review of business and IT strategy, including senior
interviews, using our Process Centric Assessment process, will be used to identify
candidate opportunities for Cloud.


A number of scoring dimensions will then be used to refine
the list of candidates to a
final list of opportunities to be included on the Adoption Roadmap. The scoring
criteria will encompass measures including the value to the business and the risk
incurred by the business.


2.

Cloud Enabler Assessment
: This will re
view a number of key Cloud enablers, both
business and IT, to understand maturity and thereby identify areas for improvement
activity that will help the organisation. These will be included on the roadmap.


The final week will see the finalisation of the s
corecards and the deliverable report.



Figure
2
; Overview of Engagement Structure

The engagement will include a number of workshops/meetings in addition to interviews with
senior managers:



Workshop/Meeting 1


Kickoff and Review.



Workshop/Meeting 2


Process Centric Assessment



Workshop/Meeting 3


Review of Initial Outputs



Workshop/Meeting 4


Final Report Review presentation






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5

Cloud Adoption Assessment

6

Deliverable

The Cloud Adoption Assessment will produce a
single final report which will contain:



An Exe
cutive Summary


scope, strategic
imperatives and summary of findings and
recommendations.



Business and process opportunity
assessment
-

analysis and results



Enabler assessment


scorecards


analysis and results.



A set of prioritised recommendations based
on a combination of current capability,
strategy, business benefit, adoption
readiness and available ‘cloud’
opportunities.



A Roadmap mapping immediate and
potential future recommendations.


7

Resource Estimate and

Pricing

7.1

RESOURCE ESTIMATE

Resource Type

No of Resources

CSC Resources:


CAA Lead

Full time

Business & IT Strategist/Enterprise Architect

Full time

Subject Matter Experts to cover enabler scoring
& assessment

e.g. finance, security,
procurement

1 FTE

CAA Support


research, administration,
collation

Full time

Client
Resource Requirements:



CAA Lead


individual that is well known within
organisation and can access experts effectively

Full time

Process expert


individual that can review and
help
prioritise processes

Full time for first week, 2 days per week
the
reafter

Subject Matter Experts to cover enabler scoring
& assessment

e.g. finance, security,
procurement

Available for briefing and
to

collate
scorecards (approx 1.5 days during first
2 wee
ks)

Exec
utive

team

1 hour pre
-
brief and 1.5 hours feedback

and interviews

Sponsor


1 hour meeting each week

Provide input and guidance


8

Assumptions

The following assumptions have been made
in

this proposal:




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Cloud Adoption Assessment



This engagement will be time
-
boxed to complete within 3 working
weeks of the
review start date and deliver

a single executive level report as set out in this
proposal
;



Identified
client

stakeholders will make themselves available for interviews and
worksho
ps such that the planned schedule of this engagement is not unduly
impacted.

CSC will
provide

requests for access to individuals
with at least

48 hours
notice
;



The client

will provide
logistic and
administrative support to the CSC team, in
particular in r
elation to organising meetings and meeting rooms and in co
-
ordinating
deliverable reviews
;



Interviews with senior managers and other key individuals will be arranged prior to
the start of the engagement to ensure the most effective use of their time and en
sure
time for the analysis to complete;



The CSC team will work on
-
site at

an agreed client location
;



A
ccess to relevant information

requested by the team

will be provided

in a timely
fashion. A list of the information required will be submitted to
the cli
ent’s CAA Lead
prior to the start of the engagement;



In order to meet planned timescales the engagement deliverable will be subject to a
maximum of two review cycles of no
longer

than 48 hours each
;



In the event that these ass
umptions prove incorrect and/o
r
the client

cannot commit
to meeting the
m

CSC may need to extend the duration of this engagement, which
may have budgetary implications
.


9

Project Management Approach

9.1

MANAGEMENT APPROACH
OVERVIEW

CSC and

the client

are jointly responsible for project manag
ement and providing the
necessary resources to the project.

Our joint management objectives are focused on tightly
monitoring, controlling, and balancing the project’s three key constraints: Scope (or Product),
Budget, and Schedule.

To be effective in ac
hieving this primary management objective, we
must establish:



An endorsed

scope for the Assessment;



A
simple governance
process to monitor progress
;



A clear means of communication
;



An open approach for dealing with
iss
ues
;



An objective project change contr
ol procedure
;



A process to recogni
s
e and manage risks
;



An approach for accepting project deliverables
;



A
n agreed

definition of what constitutes project completion
.

9.2

AGREED

SCOPE

The scope for this project is described in Section
3

Scope
.




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Cloud Adoption Assessment

9.3

PROCESS TO MONITOR P
ROGRESS

Progress will be monitored through weekly meetings with the spon
sor and will be focused on
agreeing, verifying and approving the Cloud Adoption Assessment Report as it builds over
the three weeks, and resolving any issues identified by the project team.

Due to the short duration of the engagement, there will be regular

daily checkpoints for the
joint team to review progress and resolve issues.

9.4

PROJECT CHANGE CONTR
OL PROCEDURE

It is imperative that potential changes are identified early, documented carefully, and
resolved at the appropriate levels of responsibility.

Cha
nges are broadly defined as work activities or work products not originally planned for as
defined by this Project Definition.

More specifically, changes will include:



Any items not listed in this proposal

in Section

3

Scope
.



Participation in activities not previously included in this proposal’s list of work
activities
in Sect
ion
5

Engagement Outline and Work Stream Activity
.



Any scope items not l
isted in this proposal

in Section

3

Scope
.



Participation in activities not previously included in this proposal’s list of work
activities
in Section
5

Engagement Outline and Work Stream Activity
.

Provision or development of deliverables not included in this proposal

in Section
0






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Cloud Adoption Assessment



Deliverable



A change in responsibilities, as defined in this proposal between CSC and
the client
,
including

reallocation of project staff
.



Any rework of completed acti
vities or accepted deliverables.



Investigative work to determine the impact of major changes.



Impact caused by a change in the assumptions defined in this proposal.



Impact of any risk

items defined in this proposal.



Delays or rework caused by items identif
ied in this proposal as
the client

responsibilities or activities.



Delays created by
the client’s

request
s

to change the schedule
proposed

or caused
by customer’s inability to meet its commitments.



Delays caused b
y a change in previously agreed

acceptance
criteria.

Changes will be recorded and presented to the sponsor with their implications specified.
CSC will need prior authori
s
ation and approval o
f expenditure

from
the cleint

before starting
work on changes.

9.5

ACCEPTANCE OF
THE CLOUD ADOPTION A
SSESSMENT AP
PROACH

There is one deliverable for this engagement


the Cloud Adoption Assessment Report, the
content of which is described in Section
6

Deliverable
. It will be
submitted formally for final
review
and client

approval

with a presentation
.

The

key components
of the acceptance process are
:



O
ne person
will be
identified as the designated
person accepting the
deliverable
;



The deliverable will include an acceptance form for signature
;



The

acceptance criteria

will be agreed at the beginning o
f the three weeks as part of
the scope confirmation.



The final report will be presented to
the client

during the third week and
the cleint

will
have 2

business days
to review and approve. After this period the report
will be
considered accepted.

Feedback

supplied after the review period will be
treated

as a
change of scope.








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9

Cloud Adoption Assessment

Disclaimer

Thi
s document has been prepared by CSC Computer Sciences Corporation Limited
(“CSC”).

The contents of this document and any ancillary materials provided by CSC are
comme
rcially sensitive and confidential, and, unless agreed in writing by CSC, may not be or
copied or communicated in whole or in part to any other party except for the sole purpose of
evaluation by
the client.

CSC has prepared this document in good faith base
d on information made available to it by
the client

and CSC reserves the right to make amendments and correct any errors that are
identified.

This document is provided subject to agreement on a mutually acceptable written contract.
Except as agreed in su
ch a contract, nothing in this document or in any related discussions
or correspondence should be construed as an offer or representation that should be relied
upon.

This notice and the following legend apply to this document and must be reproduced on any
copies:

Copyright ©
2011 CSC Computer Sciences Corporation Limited
All rights reserved.

Any request for further information concerning this document should be addressed to:

Royal Pavilion,


Wellesley Road,


Aldershot,


Hampshire,

GU11 1PZ


CSC Computer
Sciences Limited is registered in England under number 963578,
registered office Royal Pavilion, Wellesley Road, Aldershot, Hampshire, GU11 1PZ