Presentation

unitbusyManagement

Nov 18, 2013 (3 years and 9 months ago)

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WAC EPMS

9 systems


Asset Tracking


Software deployment/ patch management


Desktop management


Network management


System security/ firewall


Behavior management


Data backup


System management


Helpdesk System


Most IT problems found in organization


Examine the computer properties in an
organization


Searching client in condition

and

making a
report


Control license

software within organization


Record

data of client user


Plan a policy of


client security system


Record

working performance data


The computer system maintenance


Update Software within organization


Control working performance time

and
reserve PC beforehand


Examine
,
record

and summarize solutions in
the system

What is WAC EPMS


WAC EPMS


To be

a desktop management for supporting working
performance and computer system maintenance in an
organization. EPMS helps IT connect to the business

and
offer the opportunity to provide the breadth and depth
of quality services that align IT with business needs. For
instance, searching an essential data, summarizing
resource data both hardware and software, deploying
an essential software to install,

updating security patch,
plan a policy of client security system
,
record data of
client user,

remote system,

class management system
include controlled record system etc.

Target of WAC EPMS

Usage


WAC EPMS


Standard : to maintain high standard of computer system.


Automation

: to be an efficient computer system

that
manages; working performance, service and administration
continuously.



Policies: to enable planning a policy of client security
system properly; office of computer service policy ,
computer room policy or employee desktop policy.

EPMS Network Diagram


Student can examine available computer and
make a reservation by using student code
including set required period of time.


The system

uses reservation data and student
right to make a decision

allowing computer
usage through Master or internet.


Computer reservation system

(Booking)

Computer reservation
system(Booking)


In case of having available computer or

have
not a right in that period,

computer will
automatically lock as the picture.


When client is used, there is a clock showing
time on the top of the right.

Right setting system

Logon & System Authentication


Class management


One of many systems to manage computer room


among
universities


or academic institutes either internet service or

Computer Lab; record data of client user (Logon),

time setting for
working performance, monitoring & controlling desktop
,
screen
broadcast
,
recording slide and animation of client screen as VDO.


Feature


Logon client desktop screen


Authenticate with system user


Client control time


Screen broadcast


Client monitor & Remote control


Capture and record desktop client


Chat System

Logon & System Authentication

Internet service

Client control time

Logon & System Authentication

Computer room

Report & web report


Asset report



Hw/sw report on client



Hw/sw summary report (category)



Hw/sw query, finding report


Log report



User logon client report



System logon report


Behavior report



Website (URL) report



Application report


Helpdesk report



Summary problem report



Summary performance staff report


Etc

Statistic data & report for planning

Statistic data
& report for
planning

Log history application & website


The system helps to record computer usage in the
system; application usage, website

(
URL
)
and logon
.
This will be very useful to examine computer usage and
issue preventive policy by examining and detecting the
previous information.


Feature


User log management


Application log management


Web site (URL) log management


Log finding, summary

Log history application & website

Web site report & history

Block non


preferred

application & website


Security management


This system provides a choice of convenience way for
administrator by planning a policy of PC security system. In
addition, it is not necessary to base on Active Directory system that
can protect non
-
preferred application or website. It also protects
desktop circumstance change; wall paper screen, Icon, Task bar
including control the components of operating system; control
panel, Internet setting, System properties, Network properties, etc.


Feature


Block Installation, Application, WEB(URL)


Port, Block & Hidden Drives, Download, USB


Protect Control panel, Download, Network Properties


Protect Task Manager, System Properties


Protect Display Properties, Command, Run


Registry deployment

Security management

Security Status

Security Monitor

Group




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Client management


Group Client


Client Description


View Process Run on Client


Remote End process


Find Process run on client


Search File on Client

Examination of HW/SW all the time


Asset management


To be a system uses for computer property examination
through network

in an organization
.
This can be useful to
present a way of resolution for IT property management;
for example, upgrading the system and also detect &
follow up property list by asset discovery both Hardware
& Software.


Monitoring through Console and e
-
mail


Feature


Asset tracking


Asset viewer


Hardware management & inventory


Software management & inventory


Asset report, ETC

Asset management
Viewer

Asset

management

Tracking, viewer, Management, Inventory

System Component

Hard disk Information

Software deployment & Registry deployment


Service management


To be a system provides IT service, in order to minimize
workload and maintenance time
.
This consists of many
functions; remote control, remote execute and updating
security patch etc.


Feature


Software Deployment control


Software package management


Remote desktop viewer & control


Power management


Registry management


File or Folder transfer, distribute & Download


Remote Execute & terminate, ETC

Service management

Software deployment

Patch management


Remote Patch Configuration Client


Patch Server Storage WSUS Link


Patch Approve, Decline, Unapproved


Patch Deployment


Patch Report, Summary


Client report patch status

Teacher tools


Desktop Management: Helping a teacher can see overall
working performance of students in a classroom as
Thumbnail picture. Besides, it is increasing efficiency for
student learning.


Screen broadcast: To send out a teacher screen to all
students PC in a classroom, and this helps teaching possible
or easier.


Desktop remote control: One of the effective learning that
provides a teacher helping a student one by one.


Screen capture & Screen Recording: To record teaching image
on a screen as image and video to facilitate the next
teaching.

Administrator tool


Power management tool


Desktop management


Network monitor


Asset management


Data backup


Help desk system

Network management


CPU, Memory, Network Monitoring


Monitor TCP, UDP Connection


Process Network Description

TCP Connection

UDP Connection

Help desk system

management


Help desk system

management



Being a system

to provide administrator manage service
and collection. It helps managing any assignments to
the involved staff, inform damaged work via webpage,
collect a client maintenance record, search repaired
work history from Knowledge base management
including enable time setting to manage each work.



Feature


Service request


Service record


Service task


Service report


Service level agreement


Service workflow


Knowledge base management

Site Reference


Chiang Mai University


Community Development department, Ministry
of Interior


Office of the Permanent Secretary


Mahasarakham University


Suratthani Rajabhat University


Rajamangala University of Technology
Thanyaburi


Thepsatri Rajabhat University