IBM

triangledriprockInternet and Web Development

Aug 7, 2012 (5 years and 11 days ago)

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International Business Machine Corp

It
is an information technology company, which
provides integrated solutions that leverage
information technology and
knowledge of
business process.

ABOUT INTERNATIONAL
MACHINE CORP.


Help align organizational objectives to your company strategy and help manage
achievement of those objectives


Cascade objectives, interlock with contributors and link objective internally and
externally


Help quickly push, reach agreement on and implement modifies objectives with
dynamic change management


Gain insight through actionable scorecards, in
-
context dashboards and intuitive
navigation

IBM GOALS AND OBJECTIVE


Strategy is efficiently communicated and understood throughout the organization.


Employees understand how their roles affect and achieve high
-
level strategy.


Incentives are linked to strategy.


Employees at all levels can drill down to monitor performance against objectives.


Objectives metrics and key performance indicators are clearly defined and
communicated.


Employees can see how their activities affect others’ ability to meet objectives.


Measurements and metrics are clear and consistent across divisions.


CHARACTERISTIC

The company operates its business through five segments:



Global Technology Services


Global Business Services


Software


System and Technology


Global Financing


OPERATION

Value chain Analysis describes the activities that takes place in a business and
relates then to an analysis of the competitive strength of the business and
suggest that the activities of a business could be grouped under two headings:







Increase efficiency or effectiveness

Those that are directly concerned with creating and
delivering
a product

VALUE CHAIN

Procurement

Service

Technology Development

Human Resource Management

Infrastructure

Inbound Logistics

Outbound Logistics

Operations

Marketing and Sales

VALUE CHAIN

PRIMARY
ACTIVITIES

Activities concerned with receiving the materials from suppliers, storing these
externally sourced materials, and handling them within the firm.



Transportation


Material handling


Material storage


Communications


Testing


Information systems

INBOUND LOGISTICS

Production of products and services.



Process


Materials


Machine tools


Material handling


Packaging


Maintenance


Testing


Building design and operation


Information system


OPERATIONS

Activities concerned with the distribution of the final product and/or services
to the costumers.



Transportation


Material handling


Packaging


Communications


Information systems


OUTBOUND LOGISTICS

Essentially analyses the needs and wants of customers and is responsible for
creating awareness among the target audience of the company abut the firm’s
products and services.



Media


Audio/Video


Communications


Information systems

MARKETING AND SALES

There is often a need to provide services like pre
-
installation or after
-
sales
service before or after the sale of the product or service.



Testing


Communications


Information systems

SERVICE

SUPPORT
ACTIVITIES


Procurement


Human Resource Management


Technology Development


Firm Infrastructure

SUPPORT ACTIVITIES

This is what the organization does to get the resources it needs to
operate. This includes finding vendors and negotiating best prices

PROCUREMENT

This is how well a company recruits, hires, trains, motivates,
rewards and retains its workers. People are significant source of
value, so businesses can create a clear advantage with good HR
practices

HUMAN RESOURCE
MANAGEMENT

These activities relate to managing and processing information, as
well as protecting a company’s knowledge base. Minimizing
information technology cost, staying current with technological
advances, and maintaining technical excellence are sources of
value creation.

TECHNOLOGICAL
DEVELOPMENT

These are a company’s support systems, and the functions that
allow it to maintain daily operations. Accounting , legal
administrative, and general management are examples of
necessary infrastructure that business can use to their advantage

INFRASTRUCTURE

STRATEGIES


It is specially important to identify:


Market trends


Opportunities


Environmental risk


Internal process inefficiencies


Customer preferences


Demand pattern


And other information that can be leveraged to create competitive advantages

INFORMATION
ACQUISITION

Information technology can facilitate information acquisition, while benefits
result from greater speed and fewer errors, as well as huge amounts of
processing capacity, information overload might counteract these positive
forces. It is therefore important to balance variety amplification and actuation
in information acquisition.

INFORMATION
ACQUISITION

It includes all observable processes involving the modification or synthesis of
information resources acquired during environmental scanning.


Value of information processing


Editing


Preparation

and representation of information resources for specific
purposes.

INFORMATION
PROCESSING

It encompasses all activities aimed at the dissemination and sharing of
information resources.

Information distribution adds value based on the principle “Information is
expensive to produce, but cheap to reproduce”. It can be especially useful in
knowledge management, enabling organizational members to share their
expertise.

INFORMATION
DISTRIBUTION

It comprises of all back
-
end and front
-
end systems and organizations deploys.
Theses include:


Storage device


Physical networks and computer hardware at the back
-
end


Word processors


ERP software or customer relationship management systems at the
system front
-
end


It adds value through business process automation, speedier information
processing at higher quality and greater capacity

IT INFRASTRUCTURE

Knowledge management as a support activity comprises process with the
objective of identifying, externalizing, representing and distributing
information resources that exist in the form of information
-
as
-
knowledge.
This could be expertise, information about costumers, process, competitors.

It facilitates individual and organization learning and affects efficiency gains
due to the reductions and redundancy of activities and duplication.

KNOWLEDGE
MANAGEMENT


Transform IT infrastructure to enable flexibility and enhance business
responsiveness


Analyze business value and provide business case development for
optimization projects as well as new delivery environments such as cloud
computing



Prioritize sources of energy savings across the distributed environment
and the data center


Incorporate emerging technologies into the existing infrastructure.


Enhance IT service delivery quality


Lower cost through infrastructure optimization


Facilitate the reinvestment of cost savings into IT
-
enabled innovation

OTHER STRATEGIES

Candace
-
Lynn J. Mahabir

Kevin
Sampath

Jeremy
Ramgoolie

Ricardo Henry

811100753

811001777

809003354

811005850

MEMBERS OF GROUP