Royal Cyber Websphere Commerce Services

thumpinsplishInternet and Web Development

Nov 18, 2013 (3 years and 9 months ago)

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Royal Cyber

Websphere

Commerce Services

Agenda


Overview to Royal Cyber


Why choose Royal Cyber?


Royal Cyber 40 Day Implementation Plan and Services


Royal Cyber Support Packages


Royal Cyber Hosting Services


Royal Cyber Product Development


Royal Cyber Business and Technical Education


Royal Cyber B2B & B2C Capabilities


Royal Cyber B2B and B2C Capabilities


Royal Cyber Success Stories


Royal Cyber Business Model


Our Resources


Royal Cyber Certifications


Royal Cyber in different industries


Royal Cyber Clients

Company Overview

Established:

Based in Illinois (USA), serving multiple industries including many Fortune 1000+ companies since
1997 by experienced IT professionals.



To offer cutting edge IT services globally


help organizations both in Public and Private sector to improve and modernize their services


supplementing organization’s skill set with team augmentation


On
-
site resource deployment


Improved Return
-
on
-
Investment (ROI) by taking projects offshore



Achievements
:

To

date,

Royal

Cyber

Inc
.

has

grown

into

a

reputable

IT

firm

not

only

in

USA

but

also

in

European,

Middle

Eastern

and

South

Asian

Markets
.

Why Royal Cyber?



IBM

Premier

Business

Partner

for

around

10

years

and

have

more

than

hundreds

of

satisfied

clients

all

over

the

world

including

some

well

known

Fortune

500

companies
.




Team

of

more

than

200

highly

skilled

IT

professionals

for

providing

training

and

consultancy

of

IBM

Rational,

WebSphere
,

Tivoli,

Lotus,

Business

Analytics

solutions
.




5
+

years

of

extensive

experience

in

Business

Analytics

solutions

with

expertise

in

Cognos

and

other

product

suites
.




Offer

implementation

and

migration

services
;

IBM

certified

training,

support

packages

and

performance

improvements

to

make

your

business

more

successful
.



Strong

relationship

we

have

with

our

various

clients

has

helped

us

maintain

our

reputation

for

leadership

and

innovation
.

Why Royal Cyber?

RC Business Model

Royal Cyber 40 Day Implementation Plan

View Details

www.royalcyber.com

e
-
Commerce

Modernization

Rational Tools

Portal

Database

Middleware

Microsoft

e
-
Commerce

WebSphere

Commerce

Rational Tools

RTC, RRC, RFT, RPT, RQM

Enterprise Modernization:
IBM Rational HATS, EGL, RME

Portal:

WebSphere

Portal, SharePoint

Database:
DB2, Oracle, SQL Server,
MySQL

Middleware:
WebSphere

MQ, Message Broker

Microsoft:

Brand Coverage
.Net
, Moss, BizTalk

Brand Coverage

Royal Cyber Support Packages

View Details

Royal Cyber Hosting Service

Typical Ecommerce

Staging Environment

Royal Cyber Hosting Service

Typical Ecommerce

Production
Environment

Workspace

Typical Ecommerce

Staging Environment

Typical Ecommerce

Production
Environment

Royal Cyber Hosting Service

Royal Cyber Business & Technical Education


Business Ecommerce Education


Marketing Education


CSR Education


Administration Education


Technical Education


Analytics Education

WCS Experience

Team
Organization &
Staffing

Authorized IBM
Trainers

Implementation
Approach

Project
Management
Methodology

Education
Solution

Technical
Solution

Royal Cyber B2B Capabilities

Royal Cyber B2C Capabilities

Success Stories


Office

Brands

is

the

largest

independently

owned

business


to

business

(B
2
B)

provider

of

stationery,

office

products


and

business

technology

solutions
.



Office

Brands

has

over

1150

employees

who

operate


extent

to

170

metropolitans

and

regional

locations
.



Office Brands encourages their customer to browse

around their Online Catalogue.




Company Profile

Business Benefits



Office Brands aim is to deliver a national online retail storefront. With
the help of IBM
WebSphere

Commerce extended site functionality we
were able to create individual storefront for the 150 individual
businesses.


The contract and price level feature allows them to customize their
catalog for individual business customers.


Featured such as saved orders and requisition list allows customers to
easily place orders


Filter and Search capability allows customers to easily find orders.


Customers view latest catalog and pricing based on their updated
contract with the integration of their e
-
store with the ERP system.


Managing 100’s of stores from a single interface heavily reduced our
operational costs.


Ongoing managed services support from a trusted business partner,
Royal Cyber.


Office Brands can run multiple promotions and provide latest catalogs
to customers.


Office Brands can provide marketing Spots which can be managed by
individual dealers to provide marketing promotions on their storefronts.


Office Brand websites are based on both B2B and B2C, to interact
with their customers based globally.

Solution…




Checkout

process

for

current

order,

shipping

billing

method,

order

summary,

order

confirmation

and

PayPal

express

checkout
.




Search

combination

using

price

faceted,

rst

solar

search

and

price

range
.



Site

structure

allows

multiple

brands

and

multiple

stores
.




Customers

can

see

their

Order

history

details
.




User

can

see

the

price

of

product

even

he

does

not

login

into

the

store
.



Store Locator helps customers locate nearest store and
reserve products in the store.



Precision Targeted Marketing features and custom
promotions help business users to retain customers.






Back Office System


Store

Office National B2B Model

Offline
Model

(Before)

Catalog/Brands

Back Office System

Back Office System

Dealer C

Dealer B

Dealer A



No Brand Recognition

Catalog/Brands

Catalog/Brands

Office National B2B Model

Online
Model

(After)


Brand Recognition


One logo for all sites


Contract base prices achievement


Integration

with backend Office

OFFICE BRAND

Dealer C

Dealer B

Dealer A

Web sphere Enterprise Bus

Redysell & Clear ERP System

Business Intelligence report

Corematic Analysis

Office National B2B Model

WCS
ESB
ImageCatalogueUpdate
ContractUpdate
PriceUpdate
CustomerOrderCreated
InvoiceUpload
InvoiceRetrieval
Operations
CatalogueUpdate
marketing and promotions

New Design

brand and category
facted

-

Solr

Search

Quick Order with auto suggest

Auto Suggest
-

Solr

Search

Office National B2B Features

Ink and toner

order shipping billings

order history

price before login

current order

Office National B2B Features

Success Stories



Universal

store

provides

their

customers

with

the

best

range

of

quality

lifestyle

contemporary

fashion

from

around

the

world
.



Universal

is

an

Australian

based

company

which

provides

the

latest

young

Men's

and

Women's

Fashion

styles

from

well

known

International

and

Australian

brands

as

well

as

new

and

unique

labels

in

an

energetic

and

fun

environment
.

Company Profile

Business Benefits



Universal

store

leveraged

their

Ecommerce

System

with

minimal

customization

to

create

a

first
-
rate

online

shopping

experience

for

their

customers
.


Store

web

design

also

increased

the

conversion

rate

and

ROI

of

the

business

online

because

of

the

low

cost

of

deployment

whilst

serving

an

extensive

and

robust

operation
.


Universal

E
-
Commerce

store

contained

all

the

features

required

to

implement

a

good

ecommerce

store
.

Basics

such

as

the

shopping

cart,

catalog

management,

search,

checkout

and

administration

functions

are

all

included
.


It

also

allowed

modifying

existing

features

or

adding

in

new

ones
.


The

basic

built

in

structure

of

the

Ecommerce

out

of

box

store

was

excellent
.

This

made

for

a

stable

reliable

platform
.

Solution…



Royal

Cyber

Inc

understood

the

business

logic

of

Futura

ERP

by

scheduling

meetings

with

technical

team

leads
.


Both

systems

were

sync

in

order

to

eliminate

the

manual

interactions

which

really

reduced

the

maintenance

cost
.


Payment

integrations

with

Google

checkouts

and

PayPal
.


By

using

Data

Blue

API

Royal

Cyber

improved

the

address

verification
.


Improved

and

customized

theme

design

of

the

website
.



Royal

Cyber

provided

social

networking

integration

with

social

platforms

like

Facebook,

Twitter

etc

in

order

to

increase

more

customers
.



Mobile

Commerce

Implementation
.


SEO


Product

Reviews

&

Ratings

Universal

Store

Futura ERP System

Store

Brisbane

Melbourne

Warehouse

Shipment

Factory

Pricing Model

Universal B2C Business Model

Offline Model

(Before)

Stock

Cost

In
Process

12 Stores

Sydney

Purchasing

Delivery

Yes/No

Online Store

Viral Marketing

One eye select

Internal Store

Reduced Price

Secure Payment

Warehouse

Shipment

Factory

Futura ERP

Inventory System


Update Data


Stock


Price


Product


Catalog


Images

Search Engine
Optimization

Online
Payment

Secure
Payment

PayPal

Mobile
Commerce

IPad

IPhone

Customer

Promotions

Online Model
(After)

Order Place

Shipment
Process

Universal B2C Business Model

Achievements


New channel to sell products.


Increased customer traffic and overall revenue.


Integration solution with all selling channels integrated with backend system.


Cross channel selling and marketing of their products

Customized theme design

Universal B2B Features

Product reviews and ratings

Viral Marketing

Special Price

Wishlist

Category Filtering

Universal B2B Features

Shopping Cart

Discounted Coupon

Estimate Shipping

Checkout Process

Universal B2B Features

Payment Integration


City

Beach

was

founded

in

1985

and

is

based

in

Mansfield,

Australia
.



City

Beach

retails

apparel,

footwear,

accessories,

and

hardware

through

a

network

of

its

retail

stores

in

Australia
.



City

Beach

is

one

of

the

largest

retailers

of

Surf

and

Beach

apparel

in

Australia



City

Beach

has

over

57

stores

throughout

Australia

and

is

still

growing

which

has

become

a

part

of

many

Australian

lives
.



In

addition

to

physical

stores,

the

company

also

operates

and

markets

its

products

through

an

Ecommerce

online

store
.



By

online

shopping

City

Beach

has

made

live

even

more

easier

for

their

customers

to

shop

their

favorite

brands

whenever

it

suits

them
.



City

beach

operates

a

chain

of

retail

stores

in

Perth,

Darwin,

Sydney,

Melbourne,

Brisbane,

and

the

Gold

Coast

.


Company Profile

Problem …


City

Beach

was

currently

running

their

website

on

Websphere

Commerce

V
6
.

In

order

to

fulfill

the

requirements

they

needed

Websphere

Commerce

V
7



City

Beach

was

constantly

looking

for

better

support

or

hosting

options,

thus

maintaining

a

cost

reduction

model

instead

of

the

likely

cost

increase

model

they

were

facing

previously
.



City

Beach

was

paying

maintenance

costs

on

the

3
rd

party

plug
-
ins
.

By

going

to

a

standard

Version

7

package

the

maintenance

on

these

additional

packages

were

not

required
.



City

Beach

was

looking

for

a

quality

and

timely

response

in

order

to

increase

customer’s

satisfaction
.


Success Stories

Benefits …

New features added


Store locator with Proximity Search, integrated with Google Maps API


Web 2.0 features


Improved search engine optimization


Integrated
WebSphere

Commerce 7.0 with PayPal Payment


Kampyle

feedback form


Zeacom

live chat


Address verification using QAS


Customers reviews and rating


Remote widgets


Social Commerce


Mobile Commerce


Word press which is a third party application was added


WCS

V
7

delivered

a

seamless,

branded

shopping

experience

across

all

channels,

including

digital

and

physical

touch

points

within

each

channel



It

also

drives

improved

customer

loyalty

and

increased

shopping

cart

sizes

by

delivering

rich,

personalized

and

contextually

relevant

content

at

each

stage

of

the

shopping

experience



Websphere

Commerce

V
7

provided

powerful

business

user

tools

for

Merchandising,

Catalog

Management,

and

Cross
-
channel

Precision

Marketing

campaigns

and

promotions



It

Leverages

the

power

of

the

underlying

IBM

platform

for

optimal

performance,

scalability,

reliability

and

high

availability




Also

it

reduced

the

Software

licensing

cost

from

version

6

to

version

7
.


Success Stories


AROMATIQUE... Creator of Decorative Fragrance has been

in business for over twenty eight years.



Products sold in 7,000 gift shops and major department stores
in the United States and Canada


Aromatique facilities encompass areas covering a total of
400,000 sq.ft




Company Profile

Problem …


Previously Aromatique was using
WebSphere

Commerce 5.6.1.



The website’s response time was very slow.


The design of the website was not attractive.



Aromatique products were not placed in high ranking

Migration activities performed


• New Production and Staging Environment


• Migrated Database from DB2 8.1 to DB2 9.5


• Migrated custom code from
WebSphere

Commerce 6.0 to
WebSphere

Commerce 7.0

New features added



Store locator with Proximity Search, integrated with Google
Maps API



Gift Registry Integrated with
WebSphere

Commerce



Web 2.0 features



Improved search engine optimization


Commerce 7.0 with PayPal Payment Service Provider.

Success Stories

Business

Benefits



Improved

website’s

response

time

with

optimal

performance,

and

high

availability
.




New

attractive

website

design

tempts

customers

to

stay

long

on

the

website

for

the

purchasing

and

help

them

to

complete

the

buying

process

with

minimal

time
.




Store

Locator

helps

customers

locate

nearest

store

and

reserve

products

in

the

store
.




Precision

Targeted

Marketing

features

helps

Aromatique

business

users

to

retain

customers
.




Hits

on

the

site

have

more

than

doubled

after

utilizing

Search

Engine

Optimization

features
.




Ability

to

launch

new

features

such

as

Mobile

and

Social

commerce
.



Solution…


Migrate
WebSphere

Commerce from 5.6.1 to 7.0.


Created new and modern website template.


Install Gift center for Madison square.


Store Locator.


Created new ESpots/ Content
-
Spots, campaigns and
promotions



Old Website Design Template

New Website Design Template

Success Stories



360training is a market leading provider of compliance and
workforce e
-
Learning solutions



360training located in Austin, TX, services over 1500 e
-
learning partners



360training have trained more than 3 million users
worldwide.



The courses and portal are fully hosted and supported by a
live 24x7 help desk.


Company Profile

Problem …



Due to their growing needs and market demands,
360training is looking to upgrade their ecommerce
infrastructure to an enterprise level solution.


As the numbers of VARs are constantly increasing, it is
extremely hard for the 360training IT department to create,
manage and support all the VAR e
-
learning portals.



Due to high demands of these requests, the IT

department usually exceeds the deadline resulting in loss of
customers and revenue for both the VARS and also the
360training company.


Solution…


Extended sites in
WebSphere

Commerce allows an
enterprise seller to extend existing data assets and
to manage a large number of sites.


Environment Setup


Catalog Management


Reporting


Integration


Promotions




Success Stories

Royal Cyber Fusion Commerce


Predictable implementation


Faster time to market


Lower cost of deployment


Rapid ROI


http://www.webspherecommerceguru.net/rfc.asp


http://www.webspherecommerceguru.net/royalcyber
-
ecommerce
-
solution.pdf

Why Migrate from Microsoft Commerce to WCS


Richer User Experience


Innovation that drives sustainable growth


IBM Web Sphere Commerce Enterprise software is the
market leader and ranked No.1 by Gartner in 2011

View Details

Royal Cyber Services

Typical Team Composition

Packages & Promotions



Free POC




Free 40 Hours Consulting




Free Product Demo , Webinar




RFP/RFI Answering for IBM




Cost/Effort Estimation for IBM




Support Package (whole offshore team at
price of 1 onsite resource)




Experienced WW Resources at Local
Pricing

Other Sales & Marketing Activities

Co
-
Marketing
Events

Quarterly
Webinars

IBM Events
&
Exhibitions

Mail Shot
Campaign

Tele
-
Sales
Campaign

Road
Shows

Onsite
Seminars

Gitex 2011 in

Saudi Arabia

Conferences COMMON 2011

Annual Meeting & Exposition

Innovate Conferences 2011

Gitex 2010 in

Saudi Arabia

Royal Cyber in different industries

Our Clients

Royal Cyber Certifications

Questions

Email

Information Desk


Technical Support



info@royalcyber.com

support@royalcyber.com

for
more info


Royal Cyber 55
Shuman

Blvd
, Suite 1025,
Naperville
, IL 60563 USA.

Web


http://www.royalcyber.com/

Call


+1.630.355.6292