High Definition Network & Application Performance Management

thoughtlessskytopNetworking and Communications

Oct 29, 2013 (3 years and 10 months ago)

75 views

test

OPNET Conf idential


Not f or release to third parties

© 2011 OPNET Technologies, Inc. All rights reserv ed. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc
.


High Definition Network &
Application Performance
Management



test

OPNET Conf idential


Not f or release to third parties

© 2011 OPNET Technologies, Inc. All rights reserv ed. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc
.


2

Rev. 04
-
01
-
2011

Corporate Overview


Founded in 1986


Publicly traded (NASDAQ: OPNT)


HQ in Bethesda, MD


600 employees


Worldwide presence through direct offices and

channel partners

Best
-
in
-
Class Solutions and Services


Application Performance Management


Network Performance Management

Strong Financial Track Record


Long history of profitability


Annual revenue: $140M


25% of revenue re
-
invested in R&D

Broad Customer Base


Corporate Enterprises


Government Agencies


Network Service Providers

About OPNET Technologies, Inc.

test

OPNET Conf idential


Not f or release to third parties

© 2011 OPNET Technologies, Inc. All rights reserv ed. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc
.


3

Rev. 04
-
01
-
2011

Enterprise Customers
(partial list)

test

OPNET Conf idential


Not f or release to third parties

© 2011 OPNET Technologies, Inc. All rights reserv ed. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc
.


August 29
-
September 1, 2011


OPNETWORK is OPNET's annual
industry conference, focused on
advancing the state of application and
network performance management.

RSVP: opnet.com/opnetwork2011

test

OPNET Conf idential


Not f or release to third parties

© 2011 OPNET Technologies, Inc. All rights reserv ed. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc
.


High Definition Application
Performance Management



test

OPNET Conf idential


Not f or release to third parties

© 2011 OPNET Technologies, Inc. All rights reserv ed. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc
.


6

Rev. 04
-
01
-
2011

Business Benefits of APM

High Availability


Keep systems and applications running 24x7


Quickly identify and resolve performance issues


Business
Effectiveness


Maximize business transaction effectiveness


Improve customer retention


Optimize use of existing resources, avoid over
-
spending



Improve productivity of lines of business


Reduce cost and improve efficiency of the IT organization

Workforce
Efficiency

“…the lack of performance and availability of critical and complex applications had
direct and negative consequences on business productivity, business finances, and
IT efficiency.”


Forrester Consulting*



* “Managing the Performance of Critical Applications,” Forrester Consulting, October 2010

test

OPNET Conf idential


Not f or release to third parties

© 2011 OPNET Technologies, Inc. All rights reserv ed. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc
.


7

Rev. 04
-
01
-
2011

OPNET’s Unique
APM Approach

Comprehensive

coverage across domains


Pinpoint problem domain


Prevent finger
-
pointing

Production ready


Light
-
weight


Passive


Efficient storage


Auto
-
tuning

Extract salient information

from vast datasets


Data mining


True correlation


Adaptive base
-
lining


Behavioral learning


Expert analysis

Cross
-
domain workflows and visibility


Multi
-
domain views


Relate performance and forensic data


Contextual transitions

Fine
-
grained performance

and forensic data


Root cause


Actionable information

test

OPNET Conf idential


Not f or release to third parties

© 2011 OPNET Technologies, Inc. All rights reserv ed. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc
.


8

Rev. 04
-
01
-
2011

8

APM Workflow


Monitoring and Alerting



Dashboards and dynamic thresholds


End
-
user experience reporting


All users, all transactions


Triage



Localize problem to users/
transactions


Identify components of delay


Drill
-
down into specific domain



Troubleshooting



Leverage rich forensic data


Drill into individual transaction

test

OPNET Conf idential


Not f or release to third parties

© 2011 OPNET Technologies, Inc. All rights reserv ed. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc
.


9

Rev. 04
-
01
-
2011

Detect Application Performance Problems



Proactively monitor from the end
-
user perspective


View in terms of affected business group or location


Leverage dynamic
thresholding

that understands normal behavior





HQ users are experiencing performance
problems with “PeopleSoft”


All users are experiencing poor
performance with “Email”

test

OPNET Conf idential


Not f or release to third parties

© 2011 OPNET Technologies, Inc. All rights reserv ed. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc
.


10

Rev. 04
-
01
-
2011

Localize Problem


Understand how each domain contributes to end
-
to
-
end delay


Determine where to drill down to determine root cause


Peoplesoft

Red shows delay
caused by the server

Peak is end
-
user
response time

test

OPNET Conf idential


Not f or release to third parties

© 2011 OPNET Technologies, Inc. All rights reserv ed. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc
.


11

Rev. 04
-
01
-
2011

Problem Localized to Server Domain


Drill into Java, .NET, 3
rd

party, and
custom applications


Identify problems through
correlation and deviation analysis


Deviation: what metrics are most
out of normal range?


Correlation: what anomalous
behaviors and metrics coincide?

Database utilization spikes when a
particular Java Bean is most active

test

OPNET Conf idential


Not f or release to third parties

© 2011 OPNET Technologies, Inc. All rights reserv ed. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc
.


12

Rev. 04
-
01
-
2011

Trace Transactions to Diagnose Root Cause



Leverage forensic data: trace user transaction through
application code


Diagnose specific source of response time delay

Transaction trace finds the
method “executeUpdate” is
main source of user delay

test

OPNET Conf idential


Not f or release to third parties

© 2011 OPNET Technologies, Inc. All rights reserv ed. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc
.


13

Rev. 04
-
01
-
2011

Problem with Web Application


Discover and monitor web pages and business transactions


Detect application errors and performance problems


Detect problems with
specific web page family

Drill into slowest instances of
the web page

test

OPNET Conf idential


Not f or release to third parties

© 2011 OPNET Technologies, Inc. All rights reserv ed. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc
.


14

Rev. 04
-
01
-
2011

Troubleshoot Web Transaction



Drill into individual web page or transaction


Diagnose root cause

Client PC is primary source of delay

Packet loss also
high

Application is
generating
errors too

test

OPNET Conf idential


Not f or release to third parties

© 2011 OPNET Technologies, Inc. All rights reserv ed. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc
.


17

Rev. 04
-
01
-
2011

Understand Scope and Structure of Applications


Derive run
-
time anatomy of application from operational data


Understand dependencies and identify unexpected relationships


Configuration error
allows some
transactions to
bypass the load
balancer causing
uneven distribution

Layer
-
7 application
map derived from
run
-
time data

test

OPNET Conf idential


Not f or release to third parties

© 2011 OPNET Technologies, Inc. All rights reserv ed. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc
.


19

Rev. 04
-
01
-
2011

Know Your Network

NetOne



test

OPNET Conf idential


Not f or release to third parties

© 2011 OPNET Technologies, Inc. All rights reserv ed. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc
.


20

Rev. 04
-
01
-
2011

NetOne Highlights


Determine what has changed and analyze the impact


Contextually launch into 3rd party tools


Integrated with OPNET’s industry leading APM portfolio


Detailed diagrams to accelerate issue resolution


Proactively detect configuration problems before they disrupt operations


Over 800 configuration checks, out
-
of
-
the
-
box)


Automated security and regulatory compliance, including custom policies


Broadest standards coverage: PCI, SOX, HIPAA, FISMA, NIST, CIS, NSA, Cisco Safe, more


Vendor security advisories and OS end
-
of
-
life notices


Detailed asset inventory


Automatic, up
-
to
-
date, and professional network diagrams in Visio® format


Physical and logical, multi
-
layer views


Customizable diagrams that remember your manual edits

VISUALIZE

TROUBLESHOOT

AUDIT &
ANALYZE

DIAGRAM

DISCOVER


Single
-
pane
-
of
-
glass, real
-
time visualization of your network map


Customizable dashboards for network health


Alerts and device status


Complete network topology, configuration, and connectivity


Best layer 2/3 discovery in the industry


Automated discovery with high
-
speed updates and low overhead

test

OPNET Conf idential


Not f or release to third parties

© 2011 OPNET Technologies, Inc. All rights reserv ed. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc
.


22

Rev. 04
-
01
-
2011

Automated Network Diagramming


Professional, up
-
to
-
date network
diagrams


Published in Microsoft Visio format


Comprehensive, detailed views


Multi
-
layer physical connectivity


Detailed configuration information


Logical views: Layer 2/3, VPN,
OSPF, BGP, and VLANs


Custom annotations


Easy
-
to
-
use, wizard driven setup


Customizable Excel reports

Device Virtualization

OSPF Areas

Layer 2/3


test

OPNET Conf idential


Not f or release to third parties

© 2011 OPNET Technologies, Inc. All rights reserv ed. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc
.


23

Rev. 04
-
01
-
2011

Audit, Security, and Policy Compliance


Reduce network outages


Detect configuration problems before

they disrupt network operations


Automatically audit production network

configuration with over 800 rules


Automatically download new rules


Ensure network security
-

200+ security rules


Compare current network devices with

established “golden” configurations


Verify managed service contracts (e.g., port admin.
status)


Additional Benefits and Features:


Broad coverage for PCI DSS, HIPAA, SOX, FISMA, CIS
and many more


Generate self
-
documenting, customizable reports


Leverage rule templates for rapid customization


Analyze ACLs, firewall policies, and other security
controls


Leverage best practices from Cisco, AAA, NSA security
guidelines, and more


Trend audit results over time


Device OS Compliance

test

OPNET Conf idential


Not f or release to third parties

© 2011 OPNET Technologies, Inc. All rights reserv ed. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc
.


24

Rev. 04
-
01
-
2011

Unified Network Visualization in NetOne


Real
-
time traffic, topology, and

status in a single, live view


Centralized data from a broad

scope of network devices and

management tools


Easily customizable diagrams


Integrate with OPNET’s

acclaimed Application

Performance Management

solutions and 3rd party tools


Additional Benefits and Features:


Assisted troubleshooting to speed remediation of critical issues


Configurable dashboards displaying key performance metrics


Contextual launch of 3
rd

party tools from a common interface


Automatic response to network events


Direct access to devices to execute commands, and collect and display results



Customizable, Real
-
time Dashboards

test

OPNET Conf idential


Not f or release to third parties

© 2011 OPNET Technologies, Inc. All rights reserv ed. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc
.


25

Rev. 04
-
01
-
2011

Predictor for NetOne


Predict the impact of network

growth, migration and change


Plan for new technologies such

as VoIP, VLANs, VPNs, IPv6,

telepresence, etc.


Optimize network capacity


Validate backup capacity

and configuration with

survivability analysis


Assess performance impact of

configuration changes


Analyze service availability and

reachability



Potential Capacity
Problems!

test

OPNET Conf idential


Not f or release to third parties

© 2011 OPNET Technologies, Inc. All rights reserv ed. OPNET and OPNET product names are trademarks of OPNET Technologies, Inc
.


28

Rev. 04
-
01
-
2011

Contact Information:


Name
: Kevin Grayson

Title:
DoD Account Team

E
-
Mail:
kgrayson@opnet.com

Work
: 240
-
497
-
3000 X 2258

Cell
: (443) 994
-
2866 (personal)


Name
: Scott DeViney

Title:
Associate Vice President, Federal Defense Solutions

E
-
mail:
sdeviney@opnet.com


Work
: 240
-
497
-
3000 X 2216

Cell
: 703
-
623
-
8342 (personal)




28

OPNET Confidential


Not for release to third parties

© 2010 OPNET Technologies, Inc. All rights reserved. OPNET and OPNET
product names are trademarks of OPNET Technologies, Inc.