portals - Patricia Egen Consulting

thingyvirginiaInternet and Web Development

Jul 30, 2012 (5 years and 23 days ago)

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Using Portals to Manage Content

Patricia Egen

Patricia Egen Consulting, LLC

www.egenconsulting.com
pregen@egenconsulting.com

Agenda


What is a Portal


What kind of Content


How to Arrange the Content


Tools to build Portals


Examples


Questions/Answers

What is a Portal


To make sure we’re on the same page (or is that portal), this
is what a portal means during this presentation


A common place to find information


A point and click entry place to other places


Easy access to data


What you want, where you need it, when you need it.


According to Webopedia:


A Web site or service that offers a broad array of resources and services,
such as e
-
mail, forums, search engines, and on
-
line shopping malls. The
first Web portals were online services, such as AOL, that provided access to
the Web, but by now most of the traditional search engines have
transformed themselves into Web portals to attract and keep a larger
audience
.



Portals According to IBM


A 2001 presentation by IBM on iSeries says
Portal stands for:


P

= Personalization for the end user


Personal or community desktop


O

= Organization of the user's desktop


Consolidated access to data in a layout that suites them


R

= Resource division determines "Who Sees What"


Membership services and layered authentication


T

= Tracking of activities


The more the portal is used, the more it can be tailored


A

= Access to heterogeneous data stores


RDBM, e
-
mail, news feeders, web servers, various file systems


L

= Location of important people and things


Realtime access to experts, communities, and content


Portals versus Websites


Portals do not replace Websites


External users still need access to your home
page


Portals are designed to be access points to
specific information and places


Portals work well in intranets and extranets

Buzz Word Bingo


The following terms are often used when
discussing portals


eB2B (Business to Business)


CRM


Customer Relationship Management


Click
-
stream processing for e
-
commerce applications


Analytical applications


Business
-
intelligence tool


Data warehousing


Knowledge management.


Portal Content
-

Intranet


Collaboration tools


Email, calendaring, instant messaging, online
meetings, video conferencing


Documentation


Manuals, engineering documents, corporate
directories


Sales and Marketing


Product manuals, pricing, inventories, brochures


Procedures and Forms

Portal Content
-

Extranet


Collaboration tools


FAQ’s and Discussion databases


The author of
The Clue Train Manifesto

claims in his book that
people are more inclined to search for discussion groups and lists
for information than to dig down through a myriad of pages at an
overloaded website


Online meetings, video conferencing, instant messaging


“Can we help you?”


if yes, than an instant message pops up on a
support person’s portal and the customer gets personal service


Documentation


Product Manuals, engineering documents


Sales and Marketing


Brochures and Top Sellers

Content Arrangement


Part 1


For an intranet, personalize the content


The portal should know who is knocking on the door, validate
they have the right password, and then get access to their
preferred objects


Provide access to personal mail in
-
baskets, calendars and task
lists and to
-
dos


For an extranet, using passwords for your
customers and clients you can do similar
personalized portals


Use registration databases that allow external users to set their
passwords and choose their preferences


Portals like Yahoo and MSN do this for their customers to
generate return traffic. The same thing can happen at your
installation for the same reasons.

Content Arrangement


Part 2


Use a consistent format


then change the data in
the mini modules


Use lots of white space


Know your customer


even internal ones


If you build it they will come


this really is true in a
well thought
-
out portal.


Time is precious; making information access quick is key to
improving business interactions


You probably already know frequently requested or
accessed databases and files.


Use these as prime candidates for your Portals

Content Arrangement


Part 3


News feeds, NNTP, are perfect vehicles to
generate current events items for a portal.


Prime the portal by putting in News Feeds with
information or issues key to your industry


Use awareness tools such as NetMeeting,
SameTime, and instant messaging to find
people quickly.


Place the links in portlets on your portal



A Custom
Web page


possibly your
Company
website


Or a News
Frame

Calendar

Tasks/To
-
Do’s

Quick
Links to
company
apps,
intranet
pages

Awareness

Example of a Portal Format

Use portlets on your main
portal to group common
objects and data

Search

Corporate Calendar
Mail Inbasket
Company Intranet

Human Resources

Product Catalogs

Company News

Procedures/Policies

Documentation

Pricing Tables

Customer Records

Marketing Brochures

Reports
Corporate WebSite
Task List
Company Intranet

Human Resources

Product Catalogs

Company News

Procedures/Policies

Documentation

Pricing Tables

Customer Records

Marketing Brochures

Reports
DB2 Database
AS/400
Application
Access
database
Notes
databases
Disparate Data
Repositories
Mail Inbasket
Mail database
(Domino,
Exchange,
iNotes, Other)
Corporate Calendar
Master Calendar
Database
Feeds to Portal Section
Corporate WebSite
Internet
Task List
To-do and task
list f iles
Building Portals

Servers & Tools


Lotus Domino and Notes


Websphere Portal Builder


Microsoft Sharepoint


BroadVision


Epicentric Foundation Center


iPlanet Server


Oracle


Plumtree Studio Server


Tibco


BEA



DataChannel Rio


Viador E
-
Portal Suite


XML


JAVA


DHTML


Cascading portals


Portlets


Security modules




Domino
-
based Portals


Part 1


The Lotus Domino family has a wide range of products that
can help you build a secure, personalized portal


Domino Server


Web serving Notes databases


Procedures, Documentation, Discussion Groups


Email, Calendars, Tasks, Directories


Secure access using password, digital signatures, encryption, SSL and
X.509 authentication


Access to DB2 on the AS400 adds your AS400 applications to the
portal


Build your portal using Domino Designer and HTML.

Domino
-
based Portals


Part 2


iNotes


Looks just like the Notes client but is accessed via the web


Java servlets that are accessible using URL’s embedded in HTML
applications. Each component can be individually accessed


SameTime


Awareness and instant messaging


SameTime can be invoked via a URL from your Portal


See who is online and available for a meeting


QuickPlace


Meeting and teamrooms that can be invoked via a URL allow you to
have personalized rooms for your intranet and extranets


Websphere integration


Domino provides collaboration to the Websphere Portal Server

A Few Examples


Here’s a demo of some Portal Examples built
using Domino and Notes