Riva Integration Server for Oracle CRM On Demand

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Dec 10, 2013 (4 years and 22 days ago)

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Riva Integration Server

for Oracle CRM On Demand

Server
-
side sync | No plug
-
ins required

Wolfgang Berger

Business Development

EMEA Region

Omni Technology Solutions

wberger@omni
-
ts.com

+49.8192.99733.25

www.rivacrmintegration.com


Riva delivers
advanced, server
-
side
integration for Oracle
CRMOD, Exchange and GroupWise. Riva allows Oracle
customers to go
beyond the standard Outlook plug
-
in
.


Riva is compatible with
ALL Exchange and GroupWise clients:


Outlook, OWA, Outlook on Terminal Services


Office 2011 for Mac, Entourage, native Mac OS X apps


BlackBerry, iPad, iPhone, Android, Windows Phone

and other ActiveSync devices).


Novell GroupWise (client and server)

Riva Integration Server for Oracle CRMOD

Riva allows customers to sync
Oracle CRMOD to the native
address book and calendar

on BlackBerry, iPad, iPhone and
other ActiveSync mobile devices.

Riva editions for Oracle CRMOD



Riva Integration Server

(On
-
premise)


Scalable (ideal for 50 to 1000+ seats)


Gets installed once on a server (VM or physical)


Powerful Sync Policy options for groups of users




Riva Live

(SaaS)


First SaaS integration solution for CRMOD / Exchange


Ideal for SMB, Mac and hosted Exchange customers


Monthly subscriptions (no min. purchase)



What Riva syncs between CRMOD / Exchange



Address Book


Accounts, contacts, leads, custom fields



Calendar


Appointments, meetings, tasks, phone calls


Recurring appointments




Email


Archive emails (and email attachments) to CRMOD

accounts, contacts, opportunities and cases



Sales and Support


Opportunities and cases





Value proposition...


Server
-
side
sync for CRMOD / Exchange / GroupWise


NO plug
-
ins
or mobile apps need to be installed,
configured or managed on users


desktops, laptops

or mobile devices (highly scalable).


Riva delivers a
transparent, bi
-
directional sync
of
address book and calendar data between Exchange
and CRMOD


and uni
-
directional integration of
CRMOD opportunities and cases to Exchange...


Riva syncs CRMOD to the
native address book,
calendar

and mail apps on the iPad, iPhone,
BlackBerry and other ActiveSync mobile devices.




Value proposition...


Riva allows administrators to define
Sync Policies
and
apply them to individuals or groups of users depending
on their sync requirements.


Riva syncs
recurring appointments
, email
attachments, multi
-
day events,
custom fields
,

and more...


Custom and organic contact filtering
for large
deployments.


Riva SmartConvert Folders, Riva AssignTo Folders,
Riva ConnectBar
-

powerful automation features
that
increase CRMOD productivity, user adoption

and satisfaction.)



Value
-
add 1: Riva SmartConvert Folders


Reduce the amount of time salespeople spend manually entering data
into Oracle CRMOD. Riva SmartConvert Folders
automate the
creation of opportunities and cases


and associated contacts and
accounts if they don

t already exist.

Value
-
add 2: Riva AssignTo Folders


Archive emails to Oracle CRMOD accounts, contacts,

opportunities and cases


and see an email summary of all your
opportunities from Exchange and GroupWise clients

(in connected and disconnected modes).

Supported mail systems and clients


Microsoft Exchange 2010, 2007 and 2003

(hosted and on
-
premise versions


incl.
MS BPOS
)


Novell GroupWise (client and server)


Outlook 2010,
Outlook,
Outlook Web Access
,

Outlook on Terminal Services


Office 2011 for Mac
, Entourage 2008 and 2004,
native
Mac OS X 10.6 apps

(Mail, iCal, Address Book)


iPad, iPhone, BlackBerry
, Windows Phone, Android,
Nokia, Palm, Sony Ericsson, LG and other ActiveSync
mobile devices



Riva editions and pricing


Riva On
-
Premise
(min. 5
-
user purchase)


Oracle CRMOD


195


per user
(annual subscription)


Volume discounts for 30+ users.



Riva Live
(no min. purchase)


Monthly subscriptions start at 9.95

/month per user


Premium subscription
-

24.95

/month per user


Ideal for up to 10 accounts



Thank you!

Download a 15
-
day trial at

www.rivacrmintegration.com

Wolfgang Berger

Business Development

EMEA Region

Omni Technology Solutions

wberger@omni
-
ts.com

+49.8192.99733.25

www.rivacrmintegration.com