PowerPoint - Villanova University

tansygoobertownInternet and Web Development

Dec 8, 2013 (3 years and 8 months ago)

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Employing Content
Management

at Villanova University

Team Members


Criteria


Ed Barlow


Peter Dolan


Alternatives


Tom Baker


Christopher
Monaghan


Team Leader


Daryl Bovill


AHP Expert


Rich DeFelice


Documentation


Christopher
Gaffney


Joseph Punzi


Participants


Timothy Ay


Joan Lesovitz


Clete Rickert


Marybeth Avioli




Agenda



What is Content Management?


Objective


Criteria


Alternatives


Results


Sensitivity Analysis


Summary


Questions



What is Content Management?


‘Content’ is defined as:


Documents related to administrative functions
(Novasis)


Student applications, transcripts, other docs


Documents "maintained" to meet state and
federal requirements


Information utilized in distance learning
(WebCT)

Content Management @ Villanova


Applicable to the University


A decentralized atmosphere requires an integrated
system


The Current Problem:


Villanova University has limited capabilities in
comprehensively

managing digital content


Digital content as “Digital Assets”


University assets are extremely valuable


Appropriate Content Management will preserve,
secure, and enhance our access to
valuable
assets


Possible Intangible Benefits


Reference during future litigation


Historical evidence in combating lawsuits?


Aid in development of a disaster plan


Catastrophic removal of C&F student/teacher records


Management of intellectual property related to
course content


‘Vaulted’ class discussions and debates


Retrieval/Display of up
-
to
-
date data


Application submissions and status

Content Management Options


Enterprise Content Management (ECM):


Most comprehensive form of content
management software, which handles all
types of shared data in an organization.
Forms one university ‘silo’ of information.



Web Content Management (WCM):


One module of a ECM system that focuses
specifically on web data (website). Can be
purchased separately from ECM to manage
only web content.

Enterprise CM vs. Web CM


Web Content Management (WCM)


Focuses on web content only


Enables web developers to...


Better organize/customize web pages


Streamline and automate web pages


Place “Versioning” on pages (i.e. Keeping track of what
page is the most up to date)


Enterprise Content Management (ECM)


I
ncludes WCM as well as capabilities to manage
University office docs, e
-
mails w/ attachments, and
graphic content (PDFs and JPEGs)


Provides equivalent functionality as WCM, but with
a broader scope on things

Agenda



What is Content Management?


Objective


Criteria


Alternatives


Results


Sensitivity Analysis


Summary


Questions



Objective




To evaluate various Enterprise CM and
Web CM systems to determine the
appropriate solution for Villanova
University
.


Agenda



What is Content Management?


Objective


Criteria


Alternatives


Results


Sensitivity Analysis


Summary


Questions



Criteria




Cost


Capabilities


Operational Considerations


Viability


Security



Hierarchy

Other Universities/Colleges


ECM


University of
Southern California


Yale University


North Carolina State
University


University of Miami


University of
California


University of
Michigan


WCM


Colombia University


Bucknell University


University of
Arkansas


Penn State


Texas A&M


Quinnipiac


Franklin & Marshall


Fairfield University

Agenda



What is Content Management?


Objective


Criteria


Alternatives


Results


Sensitivity Analysis


Summary


Questions



Alternatives

Enterprise CMS:


Documentum


Interwoven

Web CMS:


Interwoven


RedDot


Ingeniux

Alternatives: ECMS 1

EMC Documentum Enterprise Content Integration


Industry leader in content management


Creates one University “silo”


Discovery Manager uses dynamic linguistic
contextual (DLC) clustering to automatically organize
search results into groups


Adapter Framework leads to relatively easy
integration with current systems


Hundreds of pre
-
packaged adapters


Includes adapter builder


Open and flexible adapter development kit


Cons:


Most expensive


Difficult to use


Alternatives: ECMS 2

Interwoven Collaborative Document Management


Vendor well
-
established in market


Slightly less expensive than Documentum


Tight integration with desktop productivity tools
(Microsoft)


Integrates seamlessly with Sun’s Java enterprise
software, server, and storage products (partnership)


Cons:


High price


WCM and DM portions could be better integrated (Forrester)

Alternatives: WCMS 1

Interwoven Web Content Management


Supports more than 200 file formats


Advanced search capabilities


Includes the more applications than the other
WCM alternatives


Pride themselves on service


Cons:


High cost relative to other WCMS


Advanced technologies impede ease of use

Alternatives: WCMS 2

Hummingbird RedDot Web Content Management


Mid
-
market company


less expensive


Texas A&M Qatar, Shipley School, York College


Easiest to use (KMWorld)


Highly scalable for a mid
-
market WCMS


SmartEdit allows departmental web develop.


Import Manager & LiveServer automatically updates
data from internal or external sources


Cons:


Add
-
on applications add on to price




Alternatives: WCMS 3

Ingeniux CMS Version 5


Focus on higher education


Lowest price and maintenance cost


Works with Banner & Blackboard


UCLA School of Management, Quinnipiac


100% open standards
-
based


Cons:


Weak vender brand recognition in market


Some capabilities limited compared to leaders

Results

ECMS


Documentum 21%

ECMS


Interwoven 19%

WCMS


Interwoven


16%

WCMS


RedDot 18%

WCMS


Ingeniux 27%

Agenda



What is Content Management?


Objective


Criteria


Alternatives


Results


Sensitivity Analysis


Summary


Questions



Cost Sensitivity
0
0.1
0.2
0.3
0.4
0.5
0.6
0.04
0.08
0.25
0.3
0.41
0.45
0.5
0.55
0.59
0.75
1
-90%
-80%
-39%
-27%
0%
10%
22%
34%
44%
83%
144%
Change in Cost Weight
Score
Documentum
Interwoven ECMS
RedDot
Interwoven WCMS
Ingeniux
Capabilities Sensitivity
0
0.05
0.1
0.15
0.2
0.25
0.3
0.35
0.4
0.45
0.15
0.19
0.21
0.26
0.29
0.42
0.48
0.6
0.83
0.91
1
-48%
-34%
-28%
-10%
0%
45%
66%
107%
186%
214%
245%
Change in Capabilities Weight
Score
Documentum
Interwoven ECMS
RedDot
Interwoven WCMS
Ingeniux
Operational Sensitivity
0
0.05
0.1
0.15
0.2
0.25
0.3
0.35
0.4
0.06
0.14
0.34
0.48
0.5
0.74
0.82
1
-57%
0%
143%
243%
257%
429%
486%
614%
Change in Operational Considerations Weight
Score
Documentum
Interwoven ECMS
RedDot
Interwoven WCMS
Ingeniux
Viability Sensitivity
0
0.05
0.1
0.15
0.2
0.25
0.3
0.11
0.19
0.27
0.31
0.34
0.42
1
0%
73%
145%
182%
209%
282%
809%
Change in Viability Weight
Score
Documentum
Interwoven ECMS
RedDot
Interwoven WCMS
Ingeniux
Summary


The Ingeniux Web Content Management
System is the best match for Villanova at
this time


Ingeniux meets the most crucial needs of the
University


Offers its benefits while keeping additional
cost to the University at a minimum

Questions