IBM blue-and-white template with image

sweetleafapartInternet and Web Development

Aug 7, 2012 (5 years and 3 months ago)

340 views

IBM Confidential

© 2005 IBM Corporation

IBM Global Services
-

On Demand

IBM Service Oriented Infrastructure (SOI)

On Demand Service



Overview



SOA WS Management Practice


November 9th, 2005

IBM Global Services


On Demand

IBM Confidential

© 2005 IBM Corporation

2

Agenda


SOI On Demand Service overview



Project background



The role of the Service Specification



Document Overview & Review process


IBM Global Services


On Demand

IBM Confidential

© 2005 IBM Corporation

3

Executive overview


SOA Growth opportunity:


SOA growth exploding in the project space
-

FSS leading the market in SOA
adoption



What are we doing:


Creating a first
-
of
-
kind re
-
usable service asset that can be leveraged across
multiple business sectors


the “SOI On Demand Service”



How are we executing:


Established SOA WS Mgmt practice with a set of partners


AXP providing technology guidance, IBM providing HW, SW & Services


AXP looking for 'value add' on demand SOI service from IBM

SOI


Service Oriented Infrastructure

IBM Global Services


On Demand

IBM Confidential

© 2005 IBM Corporation

4

American Express SOI project roadmap and scope

EMI Hub

Intra
-
enterprise

Inter
-
enterprise

(B2B)

Consolidation

Integration

XML VPN Pilot

NGIM SOI scope will integrate EMI, SOI and ultimately XML VPN capabilities

Business
Emphasis

Target
Audience

SOI

SOA
-
Web Services
Based

SOA/WS Based

Legacy EAI Based

(non WS based SOA)

2001+

2004+

2006+

SOI On Demand service
integrates all 3 elements over
time

IBM Global Services


On Demand

IBM Confidential

© 2005 IBM Corporation

5

NGIM


Value Proposition

IBM Global Services


On Demand

IBM Confidential

© 2005 IBM Corporation

6

The Role of a Common SOA infrastructure (SOI)

SOA

SOA

SOA

SOA

SOA

SOA

AXP Business Line

SOA Implementations

Common Enterprise SOI
Implementation


The role of the American Express NGIM
SOI project is to provide a common set of
standards and services that enable the
implementation and operation of a large
-
scale SOA environment across American
Express


The full business benefits of a single SOA
infrastructure will derive from its ability to
share and leverage resources across the
American Express business lines and with
customers and partners

SOA Communications

Business Process Interactions

SOI On Demand Service Fabric

NGIM


Next Generation Integration Middleware

IBM Global Services


On Demand

IBM Confidential

© 2005 IBM Corporation

7

SOI Fabric


a common SOA capability

Authentication &
Authorization Services

Credential Issuance &
Revocation

Policy Administration &
Management

SLA & Auditing

Business Process
Dashboard

Authentication & Authorization Services


(SAML and X.509)

Credential Issuance & Revocation

Policy Administration & Management

SLA & Auditing

Business Process Dashboard

Enterprise Business Lines


(Unique SOA Implementations)

Enterprise Business Lines SOA
implemented on a common SOI fabric

Business Interactions

Governance

Enforcement

Consumer

Provisioning

SOI Interactions

SOI Fabric

Provides centralized SOA policy
administration and control

IBM Global Services


On Demand

IBM Confidential

© 2005 IBM Corporation

8

SOI On Demand Service


Elements & Responsibilities


Software



IBM Software Products



IBM Tivoli (Candle)



WebSphere Message Broker



WebSphere Business Integration/SF



DB2



SOA Software Products



Service Manager, Management Points



Gateway (SDK)



XML VPN appliance & controller



Microsoft



BizTalk



Hardware



IBM SO managed servers


On Demand Service Processes



Design/Development



Integration/Testing (function, scalability)





Procurement



Implementation/provisioning



Software Life
-
cycle Management Support



Problem Management



Change Management



Performance Management



Capacity Management



Security Management



Configuration Management



Physical Infrastructure Management



Disaster Recovery management

IBM Responsibilities

AXP Responsibilities

IBM Global Services


On Demand

IBM Confidential

© 2005 IBM Corporation

9

SOI ODS


Next Steps

Service
Definition

Technology
Verification

(6 x PoC)

Timeline &
Capacity
Requirement

Service
Design

Framework

Design

Security
Design

Performance &
Scalability
Design

Operation &
Management

Design

Requirements

Sources

Logical

Physical

Conceptual

Yes

Yes

Yes

Yes

-

-

-

-

-

-

-

-

IBM Global Services


On Demand

IBM Confidential

© 2005 IBM Corporation

10

AXP SOI Service Implementation overview

Messaging Bus (WebSphere)

(Routing, Mediation, Transformation)

AXP
Application

SOA
Software
Agent

AXP
Application

SOA
Software
Agent

Microsoft BizTalk

Process
Choreography

WebSphere

Business Integrator

Process
Choreography

SOA
Software

Service
manager

SOA
Software

Service
manager

XML/WS Messaging not requiring mediation/transformation

Process
Choreography

Management Flows

SOI Messaging Flows

XML, non
-
WS Messaging not requiring mediation/transformation

Policy
Administration &

Management

EMI/SOI ODS Boundary

Registry

EMI Messaging Flows

IBM Global Services


On Demand

IBM Confidential

© 2005 IBM Corporation

11

SOI (Service Oriented Infrastructure) On Demand Service


What this service will do:


Allow AXP to deploy a central managed SOA fabric for use by over 3,000 current AXP
applications


critical to enabling an enterprise wide SOA migration


Centralized governance and policy administration, enforcement


Applied across all AXP business lines


Builds upon current AXP EMI Hub service by deploying new web services based technologies



What the service will include:


Hardware


Preferred AXP/IBM server configurations


Software products


IBM WebSphere products


SOA Software partner products (Web Services Management)


IBM Management Products (Candle, Tivoli)


Microsoft BizTalk


Management and delivery processes


Problem, change, performance, capacity management etc.



How the functionality will be delivered:


As an integrated IBM On Demand service solution


On Demand pricing model

IBM Global Services


On Demand

IBM Confidential

© 2005 IBM Corporation

12

Stakeholder


value proposition


AXP Business Lines


Ability to meet business goals through facilitating business componentization strategy


Improve flexibility, response time, customer integration, customer value


Reduce financial cost & risk


Build an adaptive on demand AXP business



AXP AET


Common architecture


standardized across all business lines


Economies of scale


avoid multiple SOI implementations


Centralized policy definition, enforcement, audit



IGS SO AXP Account


Revenue growth $10m/year EMI today
-

$16m/year for combined EMI/SOI solution


Improved economics & customer satisfaction through service automation



IGS SO


Establish a new non
-
FTE based delivery model


drive revenue/margin growth


Break linear FTE/Revenue relationship


Creation of Re
-
usable assets


Intellectual Capital (SOI model)


Platforms (software products)


Delivery Processes (base for future services)


Foundation for implementing on demand service solutions

IBM Global Services


On Demand

IBM Confidential

© 2005 IBM Corporation

13

SOI On Demand Service


IGS IC Asset Re
-
Use

Asset

Description

Re
-
Use Examples

SOI On Demand Service
Solution Conceptual
Design

Provides a scalable architecture for
delivering high
-
volume, high
-
performance, fully end
-
to
-
end
managed and secure SOI transaction
environment

Toyota proposal to support the
SWG WebSphere MQ/Broker
strategy (MEC/DF)

SOI Use Case
demonstration for AXP

Describes the IBM & SOA Software
implementation of the 22 AXP use
cases ESB demonstration that allowed
IBM to win the NGIM technology RFP

Publishing to all IGS practitioners
as a white paper (PC/DF/BH)

SOI On Demand Pricing
model

Provides a framework for structuring
on demand service pricing

SOI On Demand Service
Specification

Requirements definition for a customer
requiring

Will be used to frame discussions
with new SOI opportunities eg.
Ford, GM, Allianz (FFIC)

SOI Service detailed
designs

Provides a set of detailed design
specifications for the major SOI
components: Function, Security,
Scalability and Manageability

Provide to FSS industry specialists

SOI Service Process
Implementations

Set of re
-
usable process
implementations that can be applied to
any technology components

IBM Global Services


On Demand

IBM Confidential

© 2005 IBM Corporation

14

IGS & SO


changing the business model

Expense

Investment

Margin

Expense

Investment

Margin

Customer

FTE

FTE

FTE

FTE

Customer

Customer

Customer

Service

Customer

Customer

Customer

Customer

Today’s FTE delivery model


Investment
-

Low


Automation


Low


Process definition
-

Weak


Revenue/Expense relationship
-

Linear






Factory model


Investment


High


Automation


High


Process definition


Strong


Revenue/expense relationship
-

Non
-
linear

Cost categories

Revenue

Volumes

Cost

Revenue

Volumes

Cost

IBM Global Services


On Demand

IBM Confidential

© 2005 IBM Corporation

15

SOI On Demand service
-

Responsibilities & Roadmap

Requirements
Definition

Technical

Technology
Verification

(6 x PoC)

Requirements
Definition

Business

IBM Service Delivery

(EMI & SOI)

E2 Testing
&
Verification

PoC


Proof of Concept

E3
Production

Service
Definition

Service Creation

(processes)

Service definition

Service creation

Service delivery

Operational
Management
Processes

AXP Governance (EIM) & Technical Oversight (AET)

1

Service Specification

Review & Approval

“You are here”

Key Checkpoints

3

4a

IBM Roles

AXP Roles

(Updated based on Service Specification meeting


Phoenix 9
-
27/9
-
29 2005)

E1
Development

Shared

5

6a

Service Provider “E0”

Utility Development

2

E1
Development

Non
-
Shared

4b

Function,
Performance,
Scalability
specifications

6b

E0
Development

Non
-
Shared

IBM Confidential

© 2005 IBM Corporation

IBM Global Services
-

On Demand

Backup Slides

© Copyright IBM Corporation 2005

17

| |



SOA Offerings Announced in May 2005

wh
at it takes to achieve success


Optimum business value is obtained by proceeding through each phase in a continuous process.

Helps ensure that the SOA
is proactively managed for
optimal business value


Smoothly implements

a security
-
rich SOA


Prepares your enterprise
for the SOA


Fosters alignment of
business and IT; helps
prevent costly missteps


Why it’s
worth it

Provides ongoing
performance monitoring
and verifies that the SOA
meets specified business
needs

Builds and deploys the
SOA and associated Web
services

Creates a specific, detailed
SOA and Web services
plan

Identifies how an SOA can
help you meet business
goals

What it


does

IBM Management Services
for SOA

IBM Implementation
Services for SOA

IBM Design Services

for SOA

IBM Business Enablement
Services for SOA

Service
offerings

Management

Implementation

Design

Planning



Software
products

Infrastructure management;
Business performance
management


Interaction; Process;
Information; Connectivity;
Partner; Business
application; Access

Development tools

Modeling tools

IBM Global Services


On Demand

IBM Confidential

© 2005 IBM Corporation

18

On Demand Pricing model

Price Elements

Basic
Monthly
Service Fee

Application
Connection
Fee

SOI Load
Factor* Fee

$x.xxm

$x.xxm

* Based on a sampled metric which
reflects the overall load on the fabric

3

2

1

$x.xxm

How Deep?

How Wide?

Number of AXP Applications accessing the SOI Fabric

500 1000 1500 2000 2500 3000 3500

1

2

3

Cumulative
Price

Fixed

Variable

Variable

SOI Fabric Load
factor

10%

30%

50%

60%

IBM Global Services


On Demand

IBM Confidential

© 2005 IBM Corporation

19

Stakeholder


Value proposition (detail)

AXP Business Lines



Enhanced business
dynamics…


Improve Flexibility


Create higher value
products


Lower Cost


Lower Financial Risk


Reduce time
-
to
-
market


Dynamic sourcing


Improve Policy Control


Simplify Audit


Tighter customer &
business partner
process integration


Execute On Demand



Business
componentization


Based on SOA


Leveraging Web
Services


Common infrastructure


Facilitate application:



Consolidation



Integration



Substitution

AXP AET



Common SOI Fabric


Common architecture


Centralized policy
definition


Policy enforcement


Audit compliance


Common standards


Better economics


Scalability


IGS/AXP Account



Revenue Growth


EMI
-

$10m/yr


EMI/SOI
-

$16m/yr


Improve cust
-
sat


Current EMI service
not engineered for
service management


Lacking in process
engineering



Re
-
usable asset


Model can be applied
to other On Demand
requirements within
AXP



Begin a progressive
transformation of SO
deal economics

IGS/SO Strategic view



Asset


Re
-
use



SOI model can be
leveraged across many
potential customers



Process automation can
produce better economics
(margin growth) when
scaled across many
customers



Process modeling can
be applied to much more
than just SOI



Potential to create a new
economic model for SO
accounts

IBM Global Services


On Demand

IBM Confidential

© 2005 IBM Corporation

20

SOA
-
WS management


the business value proposition

Customer business
processes


(today
-

monolithic)

SOA

component

SOA

component

The use of WS provides a generic interface that
allows the customer to easily view business
processes in action in real
-
time

Today the ability to identify, view and monitor the
business processes is totally dependent on the
coding functionality implemented within each
application

SOA business components can now be
sourced in a plug
-
and
-
play model


Fixed/inflexible


inhibits selective sourcing


Limited process visibility


inhibits re
-
use


High maintenance costs


Platform specific


Auditing requires code development


Limited business partner integration


Flexible/responsive


enables dynamic sourcing


Extensive process visibility


Lower maintenance costs


Platform agnostic


Facilitates Auditing as a side
-
stream process


Facilitates partner integration

SOA

component

WS Management

Business Dashboard

A Key Value Proposition for SOA

For the first time businesses will have the ability to easily view and control their business processes in real
-
time
without investing heavily in custom application development

XML