Microsoft Dynamics 365 Field Service: Revolutionary technology for energy companies.

sunbridgeindiaSoftware and s/w Development

May 19, 2020 (1 month and 25 days ago)

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Technological innovation change field operations in the energy sector. What specific tools have emerged and how can energy companies use them? Is your field service centre prepared to maintain changing industry expectations and standards? Revolutionary technologies for energy companies Artificial Intelligence, IoT devices and networks in addition to the automation of tasks change the field service directions for the energy industry. A solution such as Microsoft Dynamics 365 Field Service is integrated into your ERP and CRM systems so that your information and processes are fully integrated and your employees will collaborate and work from any location and devices.

Microsoft Dynamics 365 Field Service: Revolutionary
technology for energy companies.

Technological

innovation change f
ield operations in the energy sector
. What
specific tools have emerged and how can energy
companies
use them? Is your
field
service

centre

prepared to maintain changing industry expect
ations and
standards?

Revolutionary technologies for
energy
companies

Artificial Intelligence, IoT devices and networks in addition to the automation
of tasks change the
field
service direction
s

for the energy
industry
. A solution
such as
Microsoft Dyna
mics 365 Field Service

is integrated into your
ERP
and CRM systems

so
that
your

information and processes are fully integrated
and your employees will collaborate and work from any location and
devices.

Due to the a
dvancement, your device can send

a warning message
after

a
malfunction occurs. AI
-
based planning
systems can

automatically plan
and send
technicians and activate automated billing. Employees and clients have
real
-
time
access

to

the

availability
of
technician
s
, location
, work order status
, and
more. Clients appreciate the flexibility to submit requests or queries by online,
email, telephone or
SMS on their preferred channel.

How can your Firm reduce equipment downtime implement tools to acquire
efficiency, and earn time to concentrate on
client satisfaction?

Improve data collection, ana
lysis and business intelligence

Make sure that your Technologies and business management tools collect
i
nformation in a common language

and then make that data accessible and
useable for decision
-
makers a
nd workers. With proper execution and
performance
, Business Intelligence (BI)

enables greater efficiency
in each
detail of your company.

BI also enables
market developments,
de
vice
lifecycles
and customers
expect

to
be
anticipated
to

proa
ctively. This is particularly true if your BI is incorporated
into your
CRM,

ERP
and field management syste
ms
. Data acquisition and
integrated systems enable AI and machine learning models to efficiently
automate and control operations.

Connect your device
s

IoT networks are i
n the middle of the revolution that's currently changing
for
the
better
.
Connectivity

enable
s

remote

data

acquisition, correction speed
for the
first time and downtime for the gadget. All this leads
to
significant
savings
with
better se
rvice and more satisfied customers.

Every device will probably be connected. Build client loyalty by developing
your network of IoT devices so that you
remain one

step ahead of the
competition.

Adopt an Innovative service man
agement
solution

Overall, your
devices

and data should work together with a
strong
fundamental
service management
solution

on site. An innovative FSM system like Microsoft
Dynamics 365 Field Service

includes real
-
time inventory and source tracking,
mobil
e accessibility, planning tools with AI
-
based automation option, custom
IoT alerts and generation of automatic invoices, and easy integration with your
other business options and software. You get automatic updates so your
business always has the latest te
chnology and enhanceme
nts without further IT
support once set up as a solution.

Would you like t
o
transform your

field service operations?

Sunbridge Software Services Inc.

is a global consulting company with
extensive experience in Transforming and strengthening field support act
ivities.
Our experts strive to p
rovide innovative and productive solutions that help your
organization achieve its
goals. Contact us today to talk to a Dynamics 365

expert about the benefits for y
our business.