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Nov 27, 2013 (3 years and 8 months ago)

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Vanishing in a puff

of logic


Or why Library 2.0 doesn’t really exist.

Nick Woolley,

Information Specialist for Biomedical & Health Sciences,

King’s College London.

2

AACR2

bibliometrics

cataloguing
citation


classification

communication

dewey decimal

labels
information architecture

maps

MeSH

marc21

metadata
ontology
OPAC


referencing

signage

subject headings

taxonomy


thesaurus
user guides

web


ironic tag cloud #1

3

Library 2. what?

Does it actually mean something or not?


If it does, what is it?


If it doesn’t


or it’s down to the individual


then there’s not much
point is there?


And don’t we (librarians and assorted information professionals)
have an ongoing vested interest in choosing the right words?

4

Looking at Library 2.0


Voice of doom?


Or voice of reason?


Be critical


Good ideas will survive and flourish




We have NOT been critical


Reflect




What do you do already?


Look for evidence


Does it really exist?




What do we do already?




What have we done?

5

01/09/2006 Library Journal

“Library 2.0 : service for the next
-
generation library”


“The heart of Library 2.0 is user
-
centered change.”


“While not required, technology can help libraries create a customer
-
driven, 2.0
environment.”


“.. the Library 2.0 model gives library users a participatory role in the services libraries
offer and the way they are used..”


“The Library 2.0 model seeks to harness our customer's knowledge to supplement and
improve library services.”


“What makes a service Library 2.0? Any service, physical or virtual, that successfully
reaches users, is evaluated frequently, and makes use of customer input is a Library 2.0
service. Even older, traditional services can be Library 2.0 if criteria are met. Similarly,
being new is not enough to make a service Library 2.0.

http://www.libraryjournal.com/article/CA6365200.html

6

2007 re
-
evaluation


Library 2.0 is user
-
centric
.
It is a shift in our focus from having libraries
decide what is best for users to letting users decide what they want, how they
want to get it, and how we can best serve them.


Library 2.0 is constant change and evaluation.


Library 2.0 is
not

just about technology.



Library 2.0 is political.”



http://www.librarycrunch.com/2007/10/we_know_what_library_20_is_and.html

7

A synthesis

Library 2.0 is about..



..Web 2.0 / User participation / Constant change



..wisdom of crowds



..perpetual beta



..let the users decide


It is represented as a

paradigm shift
to the

next
-
generation
of
library services

8

Library 1.0?

The Library 2.0 corollary is inescapable.


It is an implicit de facto damning critique of Library (1.0)


This critique is rarely articulated in any detail.


When it is (peripherally) mentioned no evidence is provided.


Is your Library 1.0 really so broken it needs ‘2.0’?


9

Library 1.0?

“..a strict definition of Library 1.0 would be counterproductive. ..


Library 1.0 really is whatever point you are at now.


I think that what we need to remember is that Library 1.0 is a restrictive place,
governed by strict hierarchies, rigid boundaries, and underpinned by change
-
avoidance.”


Michael Casey (2005)


http://www.librarycrunch.com/2005/10/is_there_a_library_10_does_it.html

10

“Even older, traditional services can be Library 2.0 if criteria are met.”


“Your library may already offer some services that can be considered
Library 2.0. If your organization combines these Library 2.0 options with a
framework for continual change and customer input integrated into other
operations within your library, it will be well on its way to becoming Library
2.0.”


Michael Casey (2005)

http://www.librarycrunch.com/2005/10/is_there_a_library_10_does_it.html




What does this mean? How exactly is this helpful? Doublespeak?


11

Dave Pattern’s Library 2.0
generator

http://www.daveyp.com/cgi
-
bin/l2/ideas.pl

12

http://www.physics.nyu.edu/faculty/sokal/transgress_v2/transgress_v2_singlefile.html

13

Sunglasses and moonlight

Dawkins quoting Medawar in a Nature review of Sokal
and Bricmont’s “Intellectual imposters” Nature 1998
394 141
-
143



“I could quote evidence of the beginnings of a whispering
campaign against the virtues of clarity. A writer on
structuralism in the Times Literary Supplement has suggested
that thoughts which are confused and tortuous by reason of
their profundity are most appropriately expressed in prose
that is deliberately unclear. What a preposterously silly idea! I
am reminded of an air
-
raid warden in wartime Oxford who,
when bright moonlight seemed to be defeating the spirit of the
blackout, exhorted us to wear dark glasses. He, however, was
being funny on purpose.”

14

Technology and the library

Text

Sumerians 3000 BC

Clay tablets, papyrus, scrolls

Alexandria (300 BC)

Parchment, rolls, codex

The printed book

Classification

Card Index

Microform

Computers

Barcodes

OPACs

Internet and the WWW

Online databases

Digitisation, Ejournals, Ebooks

RFID

Web 2.0

http://www.flickr.com/photos/bacigalupe/385042878

15

The adoption of new technologies to improve

the services we offer is


characteristic of libraries in historic


and contemporary settings.



Web 2.0 may be another milestone

along the way. But don’t confuse a comma for


the start of a new chapter.

16

Library 2.0 does not
replace

Bibliographic databases

OR


Google Scholar


RefWorks



OR


Connotea


E journals, reference works

OR


Wikipedia


Experts




OR


Users


IT literacy



OR


Digital natives

17

pre
-
Library 2.0 change

library card index



OPAC


paper abstracts



online databases


print





electronic


photocopier




pdf’s memory stick


personal card index



ref. man. software




18

Nothing I do is Library 2.0 #1

But what I do at work includes…




…promoting Web 2.0 tools like Delicious and Connotea




…creating / participating in / advising on wikis




…teaching RSS




…continual response to user feedback




…continual development of services and change

19

Nothing I do is Library 2.0 #2

But what I do (not) at work includes…




…playing on facebook




…tagging my books on LibraryThing




…contributing to Wikipedia when I can bear it




…using Bloglines to subscribe to my own increasingly


bizarre Yahoo pipes mashed feeds…


20

Going to the users?

http://www.flickr.com/photos/pollyalida/1717077674

Library 2.0 says go to the users


But we already are ‘everywhere’


And do the users want us in their space?

21

http://education.guardian.co.uk/link/story/0,,2202291,00.html

22

The OPAC is broken?

“I’ve visited Kings in Australia, and their library is absolutely massive.
They’ve got a new computer system, and if you’re looking for a certain
book, you just type in the book, and it comes up with the code, the
floor, and where you can find it on that floor. It’s really cool.” (p.18)


JISC Student Expectations Study July 2007

http://www.jisc.ac.uk/publications/publications/studentexpectations

23

JISC Student Expectations Study
July 2007


[Comment on Second Life]
“That’s a bit weird, to be honest. You would be quite
sad to do that”
(p.13)



I don’t know if I would particularly like getting texts from the university. Because
your phone is your private, social thing.
(p.28)


“..they do not want technology to encroach on their learning or social
experiences.
(p.29)



“Fundamentally, this age group suspects that if all learning is mediated through
technology, this will diminish the value of the learning.”
(p.30)


http://www.jisc.ac.uk/publications/publications/studentexpectations

24

Digital natives?

http://www.flickr.com/photos/richard_am/116775447

Want to learn from experts



Want VFM



Competitive



Busy enough



Want more ‘Library 1.0’!


25

So…

…Library 2.0 does not describe anything new


…in fact it doesn’t really exist


…this doesn’t mean we haven’t got a lot of work to do


…this doesn’t mean we shouldn’t embrace the best of Web 2.0


…let’s keep on changing, improving, and ignoring any…

26

ironic tag cloud #2

bandwagons

buzzwords
doublespeak


extraordinary popular delusions and the madness of crowds

fads
groupthink

hype

imposters


mumbo
-
jumbo

oxymorons

plus ça change

self
-
referential

slippery

vanguardism

weasel words