SAP Interactive Forms by Adobe

scarcehoseSoftware and s/w Development

Jul 14, 2012 (4 years and 9 months ago)

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Going Paperless with SAP
Interactive Forms by Adobe
SAP World Tour 2009
Sumanth Gopal, SAP Partner Solutions Architect,
Adobe Asia Pacific
16
th
July 2009
© SAP 2008 / Page 2
Paper Addiction
SAP Interactive Forms by Adobe
Design, deployment & the end user view
Demo
Value Drivers & Value Engineering
How to get started
Contacts
Agenda
© SAP 2008 / Page 3
Paper addiction

It is ubiquitous

Most people have access to it

It is portable

Post it, fax it, walk it in

It is easy to use

Little training is required to use it
© SAP 2008 / Page 4
Paper Addiction
Challenges in Forms-Based Processes
Paper-based form processes have limitations.

Error-prone and easily outdated

Manual data re-entry

Process status is hard to track

High costs (e.g. production, storage)

$30 million per year for a global organization*
Casual users (including executives)
are typically unfamiliar with
enterprise software.

Access to enterprise applications needs
to be intuitive.
External users (suppliers, etc.) are
disconnected from the process.

System-relevant data capture is cumbersome.
* GISTICS independent study, 2004
SAP Interactive Forms by Adobe
A document-centric approach to innovating on the SAP platform
Integrated and delivered as part of SAP NetWeaver

ERP 6.0 shipping with

2,200+ print forms (non-interactive)

80+ interactive forms
5
© SAP 2008 / Page 6
SAP and Adobe Are Improving User
Experiences
Strategic partnership since 2002

Dedicated development, support, marketing, and sales resources

Making user experiences with SAP software easy and engaging, everywhere
PDF forms

Print: pre-configured, static forms for print output

Interactive: customizable, “live” electronic forms

SAP standard for forms processing
Enterprise learning

Virtual classrooms and meeting rooms with Acrobat Connect

Rapid creation of high-quality learning content
User experiences

Engaging Flash dashboards —SAP Analytics

SAP Rich Islands for Adobe Flash in WebDynpro 7 EhP1

Rich Internet applications
© SAP 2008 / Page 7
SAP Interactive Forms by Adobe
The End User’s View
Familiar paper view

Self-explanatory

Natural look and feel

Preserves branding

Increase completion rate
Easy to Use

Local save

Distribute via email / Portal

Apply digital signature

Print locally
Background Services

Structured data in XML

Pre-filled application values

Pre-filled list boxes, help
values…

Automatic data extraction and
integration in application
Adobe Reader

Already installed

Easy to use
© SAP 2008 / Page 9
SAP Interactive Forms by Adobe
Business Scenarios
Offline Interactive Forms
 No Access to SAP System needed
 Static value help, data checking
and simple arithmetic operation
 Self contained PDF (XML
data+layout)
Form Printing Scenario
 Classic Form processing, not
interactive
 Output documents are printed, faxed,
emailed and archived
Online Interactive Forms
 Access to SAP System needed
 Full integration in Web Dynpro
ABAP/Java framework
 Context sensitive value help and
online checks with back-end system
© SAP 2008 / Page 10
SAP Interactive Forms by Adobe
Demo – Field Services Scenario
© SAP 2008 / Page 11
SAP Interactive Forms by Adobe
Deployment basics
SAP ERP or R/3
Applications
Manages
core
processes
Adobe Reader
Enables
data
capture
(on/offline)
SAP NetWeaver™
J2EE
ABAP
Web Application Server
Manages
forms/data
processing
Adobe Document Services
Adobe LiveCycle
Designer
Visually
designs form
& binds data
 Online inside SAP Portal
(Web Dynpro)
 Download/Upload via SAP
Portal (Web Dynpro)
 Distribution via email
 Data Submit via HTTP
 Data Submit via Email
Adobe LiveCycle Designer
Inside the NetWeaver Development Studio (Java)
Web Dynpro
Environment
Script Editor
Designer Tools
Palette
Data
Schema
Adobe LiveCycle Designer
Inside the ABAP Workbench
Designer Tools
Palette
Data
Schema
SAP Integration Environments
Environment Available since
Web Dynpro for Java
(for application development with standard UI technology)
SAP NetWeaver 2004
ABAP Workbench
(for printing, transaction SFP, ABAP-based
development)
SAP NetWeaver 2004
Internet Service Request
(for online forms-based workflow processes)
SAP ERP 5.0 (formerly
mySAP ERP 2004)
Guided Procedures
(for offline forms-based workflow processes)
SAP NetWeaver 7.0
Web Dynpro for ABAP
(for interactive application development in ABAP)
SAP NetWeaver 7.0
© SAP 2007 / Page 15
"The SAP forms strategy is based on SAP Interactive Forms by Adobe. This
applies to both print and interactive forms. In this context, most Business Suite
solutions have already been converted to the SAP Interactive Forms by Adobe
technology (more than 2300 forms), and new standard SAP forms will be created
using SAP Interactive Forms by Adobe instead of Smart Forms or SAPscript.
SAPscript and Smart Forms shall continue to be supported inline with SAP's
maintenance strategy, thereby ensuring the ability to protect existing customer
investment.“
https://www.sdn.sap.com/irj/sdn/adobe?rid=/webcontent/uuid/a0d4e9f6-efa7-2b10-
6ca8-a81cb9ae83fd
Official SAP Forms Strategy Statement
© SAP 2008 / Page 16
Why use Interactive Forms:
Which tool for the job ?
© SAP 2008 / Page 17
COST
TIME
RISK
$30-$60 81,700 25%
For every $1 spent on
pre-printed forms, $30
to $60 is spent on
processing the forms
Gartner, Organizational Cost
Impact, April 2000
Average number of
hours a typical
organization of 1,000
spends in shuffling
paper from one
location to another
IDC, 2004
Average % of
enterprise documents
that are misplaced and
will never be located
Deloitte & Touche
Document Management
May 2003
Typical organizations spend significant time and money on forms processing. In addition,
organizations risk losing and not being able to locate nearly 25% of paper forms
Value Drivers
Forms Processing has Significant Financial Implications
© SAP 2008 / Page 18
Value Engineering
Conservative Estimate
Likely Estimate
Potential Annual Benefits
$M
Reduced Processing/
Archiving Costs
Enhanced Effectiveness
$M
Improved Forms
Efficiency
Reduced Document
Distribution and Routing
Costs
Reduced Data Error
Handling
80%
60%
80%
70%
Reduced Non-
Compliance Fines
Reduced Transaction
Processing Costs
10%
5%
20%
10%
Reduced Printing Costs
Improved Customer
Retention
Reduced Manual Data
Entry
60%
50%
90%
60%
8%
4%
Reduced Archiving,
Storage and Retrieval
Costs
Improved Days Sales
Outstanding
Reduced Unstructured
Communication
75%
50%
70%
50%
20%
10%
© SAP 2008 / Page 19
Standard SAP Interactive Forms within SAP
Applications
Financial Scenarios

Request Creation of Cost Center

Request Change to Cost Center

Request Creation of Internal Order

Request Change to Internal Order

Request Creation of Profit Center

Request Profit Center Change

Request Equipment Repair

Request Equipment Change

Notify Equipment Loss

Request Adjustment Posting

Request Budget Change

Express Planning

Request Budget Change

Request Budget Transfer

Request Adjustment Posting

Explanation of a Variance

Message Regarding a Variance

Request New Key Figure

Express Planning: Strategy & Targets

Express Planning: Targets & Tasks

Cost Center Review

Request Assignment of Equipment

Invoice Exception Handling
HCM Scenarios

Change Employee Group and Subgroup

Change Personnel Area and Sub Area

Request for Promotion

Request for Special Payment

Change of Working Time

Request for Internal Transfer

Request for Separation

Request for Transfer

Simple Requisition Request

Extended Requisition Request

Hiring

Transfer

Maternity Leave

Birth of a Child

Termination

Organizational Change

Performance Appraisal Management
CRM Scenarios

Lead Management (based on Guided
Procedures)

Offline scenario involving external
channel partner
SRM Scenarios

Invoice Management System (based on Web
Dynpro for ABAP)

Invoice Exception Handling (2
scenarios)
PLM Scenarios

Create PSP Element (based on Internet
Service Request)

Change PSP Element (based on Internet
Service Request)

Create Material Master (based on Guided
Procedures)

Change Existing Material Master (based on
Guided Procedures)
Sample SAP Interactive Form Use Cases
Supply Chain

Request for quote/proposal

Material composition declaration

Material Master Stock Request
Plant Maintenance

Work Order Completion – Labor , Material, etc.

Service Notification

Notification Submission and Approval

Scheduled / Preventive Maintenance Alerts

Capture Measurements and Readings Offline
Finance

Bank Wire Transfer

Vendor EFT Request

Expense Reporting
IT / Corporate Services

Trouble tickets

Backend system access

Tele-worker Request Form

Training Correction Request Form
Human Resources

Appraisal Processes

W2 and other Tax Forms

Report of Injury State Forms
Master Data

New Vendor Setup / MDM

Supplier Registration / Supplier Data Sheets

Distributed Customer and Material Master Creation

Product SKU / Registration
CRM

Field Service Form

Customer Create
Purchasing

Invoice Verification

Purchase Requisition and Approval

Contract Updates
PLM

Engineering change order

Corrective action report
© SAP 2008 / Page 21
Where to start ?
SAP Developer Network
1.
Visit the Adobe Web Site

www.adobe.com/sap
2.
Visit the SAP Web Site

Overview - www.sap.com/solutions/solutionextensions/interactiveforms/index.epx

Whitepapers, Tutorials, and How-To Guides - www.sdn.sap.com/irj/sdn/adobe
3.
SAP Training

HR280 – Smart Forms and Adobe Forms in HCM (classroom)

HR290 – System Configuration for ESS / MSS (classroom)

BC481 – SAP Interactive Forms by Adobe in the ABAP environment (classroom)

JA313 – Integration of SAP Interactive Forms into Web Dynpro for Java (eLearning)

SAP Developer Network – 43 eClasses, eBooks, and demos
SAP Interactive Forms by Adobe
Summary
1.
Productivity gains through engaging, document
centric end-user experiences

Improve business processes to be more visually compelling,
interactive and personalized. Reduce cost and time by up to 50%
1)

Lower costs by reducing errors and failure rates and by improving
data accuracy (needs for data re-entry eliminated).

Reduce cost and time to develop new forms by up to 80%
1)

Accelerate time-to-productivity for new users
2.
Extending SAP business processes to every
computer with Adobe Reader

Reach users at the edge of the enterprise and beyond, online or
offline

Tightly integrated in SAP applications through XML data in Adobe
PDF forms

Delivered and supported by SAP as part of SAP NetWeaver
3.
Trust your data and documents anywhere in the
process

Prevent unauthorized access to documents anywhere and anytime

Ensure regulatory compliance through clear audit trails

Reduce cost for storing and archiving forms by up to 50%
1)
1)
based on Adobe/IntelliCap studies among 160 companies replacing paper forms processes
© SAP 2008 / Page 23
Q&A
© SAP 2008 / Page 24
Contact details
Sumanth Gopal
SAP Partner Solutions Architect, Asia Pacific
Adobe Systems Pte Ltd
8 Temasek Boulevard, Suntec Tower 3
#06-02, Singapore 038988
+65 6511 5547 p, +65 6333 8023 f, +65 8379 4219 m
sgopal@adobe.com
www.adobe.com/enterprise/partners/sap.html
© SAP 2008 / Page 25
Thank you!