Configuration Manager - the Best Practices Website

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Nov 18, 2013 (3 years and 7 months ago)

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OSI


PROJECT MANAGEMENT O
FFIC
E

Project Roles and Responsibilities

1

CONFIGURATION MANAGE
R

Role(s)
:

The Configuration Manage
r

is responsible
to
administer the
c
onfiguration
m
anagement
process; coordinating the control of all non
-
product related configuration items; working
with the
s
ystem
i
ntegrator to manage and
coordinate the product related configuration
items; assists in the maintenance and/or oversight of the requirements database; and
conducts configuration audits.

Responsibilities
:

Configuration Manager
:



(
R
eview
s
)

and
(
evaluat
e
s
)

the system i
ntegrator’s
configuration management
deliverables
;

provides findings and recommendations to project management.



(
Develop
s
)

and
(
m
aintain
s
)

close coordination of formal change management
and configuration management

processes with the project technical staff
.



(
C
oordina
tes
)

with other functional managers to obtain input on change requests
and other change management activities.



(
Administer
s
)

the requirements traceability tool
.



(
Monitor
s
)

configuration management processes and metrics
.



(Supports) the Technical Manager by

administering the Configuration
Management process.



(Coordinates) the control of all non
-
product related configuration items.



(Conducts) configuration audits.



(
Manages
)

configuration management related
issues
, to include issue
identification and documenta
tion, iss
ue resolution
, and the coordination of
communication activities.



(
Manages
)

configuration management
related risks, to included risk identification
and documentation, developing and monitoring risk mitigation and contingency
plans.



(
Assists
)

in the training of project staff on configuration management processes
through
out the project life cycle.



(Maintains) software and hardware inventories.



(Performs) asset scanning.



(Develops), (maintains), and (updates) the asset management system.

OSI


PROJECT MANAGEMENT O
FFIC
E

Project Roles and Responsibilities

2



(Monito
rs) and (maintains) software license compliance.



(Develops) and (maintains) asset management procedures.



(Coordinates) the disposition of IT assets.


COMMON RESPONSIBILITY STATEMENTS

MANAGER/SUPERVISOR
:

Procurements



(
Participates
)

in
project
procurement
activities

including development and
maintenance of contract requirements, and development of proposal evaluation
plans.



(Reviews) and (approves)

responses to bidder questions about the
solicitations

and prepare
s

solicitation

addenda.



(
Participates
)

in the evaluation of draft and final proposals
.



(Participates) in confidenti
al
discussions as requested by executive staff.


Contractor Performance



(O
versee
s)

the subsequent activities and products of the
s
ystems
i
ntegrator to
ensure business needs are me
t.



(
Monitor
s)

contractor performance
to

ensure the contractor maintains quality
control.

(
Monitors
)

resolutions to ensure mitigation strategies are effective.



(
Facilitate
s)
,
(
schedule
s)
, and
(
participate
s)

in meetings as needed with project
staff, project sponsor, and
other internal and
external stakeholders to maintain
project scope, costs, schedule and customer satisfaction.



(
Plans
)

and
(
prepares
)

for working with and overseeing the
s
ystems

integrator.



(
Evaluates)

deliverables for acceptance issues
.



(Identifies)
risks throughout the project life cycle.



(
Assists
)

in the review and evaluation of the deliverables of the
s
ystems
i
ntegrator and
(
provides
)

findings and recommendations to project management
on a
cceptance.

Staff Development
/Staff Management



(
Develops
)

staff to
increase skills, knowledge and abilities.




(
Assess
es)
training needs and provides training as needed.

OSI


PROJECT MANAGEMENT O
FFIC
E

Project Roles and Responsibilities

3



(
Evaluate
s)

employees’ performance
by

provid
ing

oral
feedback
and written
performance

evaluations
,

and take
s

disciplinary action when necessary.



(
Plans
), (directs) and (manages) a unit of analysts who participate in a variety of
<Insert Team Name> activities
for the <
P
roject
N
ame>
.




(O
ver
sees) a

team of
Subject Matter E
xperts

(SMEs)

prov
iding leadership and
guidance to address questions and issues in regards to business or technical
areas.

SMEs
may include project team members, county consultants, county
staff, external partners, and other participants.

Risk/Issue Management



(
Manages
)

risks

and issues
,
(
develops
)

and
(
monitors
)

mitigation plans and
(
develops
)

and
(
maintains
)

contingency plans.



(Provides) risk input to project status reporting.

Project Management



(
Plans
)

the approach, processes, and activities necessary to achieve project
objectives.



(
Determines
)

and acquires the staff, equipment, and other resources needed to
perform project activities.



(
Develops
)
,
(
reviews
)
, and
(
revises
)

approval documents for funding
.



(
Monitors
)

and
(
directs
)

project activities.



(
Ensures
)

the issue and risk management processes are effectively utilized.



(
Develops
)

and
(
maintains
)

a collaborative relationship with the project sponsor
to ensure appropriate programmatic input is obtained and utilized.



(
Conducts
)

meetings with the OSI
,
sponsor
, and control agencies
to report
project status and issues, request assistance, receive feed
back, and orient them
to project requirements and needs.



(Participates) in project management meetings.

Miscellaneous



(
Act
s)
as a liaison with all levels of federal, state, and county governments and
contractor
s as directed by
p
roject
d
irector/
p
roject
m
anager.



(
Provides
)

leadership and management over the day
-
to
-
day activities in meeting
the goals and objectives of the
<Insert Name>

to ensure the project remains on
schedule and within budget.



(
Participate
s)

in OSI Strategic Planning activities; identify

and assess strategic
issues;
(
lead
s)
and/or
(
participate
s)

and/or
(
facilitate
s)

strategic discussion and
where necessary,
(
manage
s)

strategic initiatives
.