National Aeronautics and Space Administration

sandwichclippersMobile - Wireless

Nov 24, 2013 (3 years and 11 months ago)

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National Aeronautics and
Space Administration

NASA Mobility

Mobility = Office of the Future


Mobility, as we know it today, is about to
be eclipsed by demand from all types of
workers who want to use their personal
mobile devices to access corporate
applications.”

-

Forrester Research

NASA needs a Mobile Device Strategy

We are just scratching the surface

NASA needs a Mobile Device Strategy

We are just
scratching the
surface

JSC has issued about
only 2,000
smartphones

(Blackberries and
iPhones
) to its 16,000
employees

NASA needs a Mobile Device Strategy

We are just scratching
the surface

JSC has issued about only 2,000
smartphones

(Blackberries and
iPhones
) to its 16,000 employees

Many employees already own
more advanced IT services at
home than at work

NASA needs a Mobile Device Strategy

We are just scratching
the surface

JSC has issued about only 2,000
smartphones

(Blackberries and
iPhones
)
to its 16,000 employees

Many employees already own more
advanced IT services at home than at
work

60% of mobile access to NASA’s system
(NOMAD) is via personal mobile devices

Why Define a Mobile Strategy?

Better business decisions

Mobile Strategy

Increase Workforce Productivity
and Responsiveness

Expand boundaries

Service

Office of the Future: Tomorrow’s Workforce


Telework

Hoteling

Cloud

Virtual
Desktop

Collaboration

Unified

Mobile

Choice

Office of the Future: Tomorrow’s Workforce


Telework

Hoteling

Cloud

Virtual
Desktop

Collaboration

Unified
Comm

Mobile

Choice

Office of the Future: Tomorrow’s Workforce


Telework

Hoteling

Cloud

Virtual
Desktop

Collaboration

Unified

Comm

Mobile

Choice

Office of the Future: Tomorrow’s Workforce


Telework

Hoteling

Cloud

Virtual
Desktop

Collaboration

Unified
Comm

Mobile

Choice

Office of the Future: Tomorrow’s Workforce


Telework

Hoteling

Cloud

Virtual
Desktop

Collaboration

Unified
Comm

Mobile

Choice

Office of the Future: Tomorrow’s Workforce


Telework

Hoteling

Cloud

Virtual
Desktop

Collaboration

Unified
Comm

Mobile

Choice

Office of the Future: Tomorrow’s Workforce


Telework

Hoteling

Cloud

Virtual
Desktop

Collaboration

Unified

Communications

Mobile

Choice

Office of the Future: Tomorrow’s Workforce


Telework

Hoteling

Cloud

Virtual
Desktop

Collaboration

Unified
Comm

Mobile

Choice

Office of the Future: Tomorrow’s Workforce


Telework

Hoteling

Cloud

Virtual
Desktop

Collaboration

Unified
Comm

Mobile

Choice

Office of the Future: Tomorrow’s Workforce


Telework

Hoteling

Cloud

Virtual
Desktop

Collaboration

Unified
Comm

Mobile

Choice

Office of the Future: Open Collaboration

Office of the Future: Open Collaboration

Office of the Future: Open Collaboration


Personal
connections
regardless of logistics




Office of the Future: Customer Service

Office of the Future: Next Generation

Office of the Future: Next Generation

Wireless

Environment

Collaboration Center
at JSC

Connected

Office of the Future: Next Generation

Reasons





How to get to the Office of the Future

Prototype

then Pilot

Positives

Leadership
Buy
-
in

How JSC is Embracing the Mobility Vision

Mobile apps


Emerging Technology Desktop
Standards (ETADS) is a proven
method for publishing
NASA mobile
apps to iTunes


NASA Enterprise Applications
Competency Center (NEACC):
internal NASA mobile apps
storefront


Defining Mobile Computing
architecture and testing criteria in
JSC Mobile Computing Working
Group

How JSC is Embracing the Mobility Vision

Mobile apps


ETADS is a proven method for publishing
NASA mobile
apps to iTunes


NEACC: internal NASA mobile apps storefront


Defining Mobile Computing architecture and testing
criteria in JSC Mobile Computing Working Group

Pathfinding


Pathfinder testing on mobile devices


Ex: Dell Streak, Motorola
Xoom
, Galaxy Tab, AT&T
Atrix
,
and others

How JSC is Embracing the Mobility Vision

Mobile apps


ETADS for publishing
NASA mobile apps to iTunes


NEACC: internal NASA mobile apps storefront


Defining Mobile Computing architecture and testing criteria in JSC
Mobile Computing Working Group

Pathfinding


Pathfinder testing on mobile devices


Ex: Dell Streak, Motorola
Xoom
, Galaxy Tab, AT&T
Atrix
, and
others

VDI


Virtual Device Interface (VDI) Project testing


Ex:
Vmware

View, Citrix
Xen
, VDI to
iPad
, etc…

How JSC is Embracing the Mobility Vision

Mobile
apps


ETADS for publishing
NASA mobile apps to iTunes


NEACC: internal NASA mobile apps storefront


Defining Mobile Computing architecture and testing criteria in JSC Mobile
Computing Working Group

Path
-
finding


Pathfinder testing on mobile devices


Ex: Dell Streak, Motorola
Xoom
, Galaxy Tab, AT&T
Atrix
, and others

VDI


Virtual Device Interface (VDI) Project testing


Ex:
Vmware

View, Citrix
Xen
, VDI to
iPad
, etc…

Access


Positioning the JSC Guest WiFi network to be accessible by
employees for use with their personal device

HOWEVER…..

The challenge is providing mobile access
with enhanced security features


We must validate the business reasons for mobile
connectivity.


We must look at issues such as regulation, user
requirements, and resources for support.


We must mitigate risks, such as the loss of data, if
mobile devices are lost or stolen.


Challenges

What We Still Need to Better Understand


Opportunities presented by mobile devices


Risks presented by mobile devices


Access to real
-
time collaborative tools


Access to critical data and Applications


Impacts on the delivery of traditional IT
-
based
services


Future role of non
-
mobile access devices
(e.g., desktops)


Recommendations


Enable both access devices (mobile and non
-
mobile) and service deployment that addresses:


Technology


Policy


Operational issues


Maximize opportunity


Mitigate risk, and preserve the inherent
availability, reliability, capability, and performance
of the devices


Deployment of Office of the Future vision:
12
-
24 months


Bottom Line: Enable the Digital Native