Trivial Survivor and

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Trivial Survivor and

Library Priorities

Library Forum

Web Development and Publishing Committee

February 18, 2004

Library’s Operating Plan


It is time to update the Library’s Operating Plan for 2004
-
2005.


The NAU 2004
-
2009 Strategic Plan can be found at:
http://www4.nau.edu/president/strategic
-
plan.pdf



The Library’s 2002
-
2003 Operating Plan can be found at:
http://webct.nau.edu/SCRIPT/Library_Planning/scripts/serve_home


It is a given that the Library's contributions to the institutional priorities will be
characterized by

strong reliance on:


digital information


network communications


collaboration with various groups and constituents


The Library will demonstrate its commitment to learners and scholars by
developing an increasingly robust and functional 24 x 7 library environment.

Process for Updating the Plan:


Each group identified should select one individual
to serve on a Library
-
wide committee that will be
responsible for updating the Library’s Operating
Plan.


Names should be submitted to
Claudia Bakula

by
February 27, 2004.


The committee will encourage broad participation
and

produce focused results in updating the
Library’s Operating Plan



Identified Groups:


Access Services


Reference Services


Bibliographic Services


Library Technology Services


Dean’s Advisory Group


Special Collections


Supervisors Roundtable


Web Development &
Publishing Teams (1)


Resource Specialist
Teams (1)


Web Development Priorities


These priorities were drafted by the Web
Development and Publishing Coordinating
Committee and resulted from discussions with
various groups and

individuals. The priorities are
intended to support high level resource planning
and tracking and do not represent


all the web
improvements that may

be underway in this fiscal
year.



Library Priorities:

Colorado Plateau Digital Archives


Objective 1:


When did the Library add advanced searching
capabilities to the Digital Archives interface?


a:

September 2003


b:

January 2004


c:

November 2003


d:

Will not be added until March 2004

Library Priorities:

Colorado Plateau Digital Archives

Objective 2:



Who was involved in improving the Digital
Archives interface?


a:


b. palmer, br. schuck, a. roazen, t. welch


b:

i.hall, br. schuck, a. roazen, k. underhill


c:


b. palmer, a. roazen, t. welch, j. swann


d:


i. hall, b. palmer, r. roazen, t. welch


Library Priorities:

Colorado Plateau Digital Archives

Objective 3:


Why should the library continue to investigate alternatives to
the current content management


a:


The current one is will be obsolete in 3 years


b:


My dog told the Library it was important


c:


New opportunities in the marketplace modify existing


content management performance and functionality.


d:


It would cost more to continue in
-
house development


than to acquire a turn
-
key system


Library Priorities:

Colorado Plateau Digital Archives

Objective 4:


Why is it important to continue maintenance and support
for the current content management system?


a:


Because we’ll never have another system


b:


Users rely on timely and effective access to

digital

resources.


c:


Because we can’t afford a new one.


d:


none of the above


Library Priorities:

Colorado Plateau Digital Archives

Objective 5


What software did the Library recently purchase to
improve online viewing of maps, etc.?


a:


Easy Viewer


b:


Pan Zoom


c:


EyeSpy


d:


Spirit Rover


Library Priorities:

Colorado Plateau Digital Archives

Objective 6


How does the Library promote use of the Colorado Plateau
Digital Archives?


a:

Bake lots of tasty things and put some digital archive

pictures on them and give them to users.



b:

Rent a car, put a sign on it and drive around campus


c:

Print up bookmarks with the web address and some

content details


d
:

Actively advertise and encourage the use of the digital

resources through the Cline’s Web site, resource

specialists, and other media opportunities




.


Library Priorities:

Network Storage

Objective 1


Why is it important to invest in a network storage solution?


a:

B
ecause the SCA vault is running out of space for storing

DVD's and CD's which hold the master files of the images

in the digital archives.


b:

because archivists now believe that computer drives are

stable as microfilm and paper for long term preservation

of text and images.


c:

Because network computer storage is more convenient

than individual DVD's and CD's for accessing large

quantities of digital files.


d:

all of the above
.


Library Priorities:

Network Storage

Objective 2


How will the Library participate in a University Wide Storage
solution?


a:

rack mount University drives in the LTS room that currently

houses the Innovative Interfaces server.


b:

provide space for University high
-
speed, high
-
capacity

tapes in the SCA vault.


c:

expend funds for the hardware and supplies required for

ITS to assemble and to administer and maintain Library

storage devices.


d:

receive funds from ITS for the hardware and supplies that

LTS needs to assemble and administer Library storage

devices.

Library Priorities:

ILLiad

Objective 1


What is ILLiad ?


a:

a software package to manage images


b:

an ILL request management software


c:

a management software package for “Ask a

Librarian” emails


d:

none of the above

Library Priorities:

ILLiad


Objective 2


The new ILLiad web pages will:


a:


have a lovely purple polk
-
a
-
dot theme


b:

model the Library’s current web pages


c:

be customizable by the user


d:

uses audio technology to answer user questions

Library Priorities:

ILLiad

Objective 3:


Document Delivery Services need to revise office
procedures and applications before ILLiad is released
because:


a:


otherwise staff won’t be able to locate and process

user requests


b:


change is good for the sake of change


c:

70% of office processes have changed


d:

ILLiad uses secure socket layer technology

Library Priorities:

ARU Electronic Library Project

Objective 1:


The Library is to track terms and conditions for which
of the new ARU acquisitions;


a:

Netlibrary


b:

ScienceDirect


c:

National Biography


d:

Both a and b


Library Priorities:

ARU Electronic Library Project

Objective 2:


The University community is to be alerted about


a:

How the ARU grant helps supplement our

shrinking acquisitions budget


b:

the availability of both journal back files and

books

from ARU


c:

the exact dollar amount that went into each

university’s pocket


d:

None of the above

Library Priorities:

Serials Solution

Objective 1:


What other electronic journals management product
did Research Resources recently evaluate as an
alternative to Serials Solution?


a:


A to Z


b:

Serials Manager


c:

Journal Tracker


d:

Taste of Serials

Library Priorities:

Serials Solutions


Objective 2:


The upgrade of Serials Solutions does NOT allow users/or the
Library to:


a:

View lists of e
-
journals for very specific subjects.



b:

Link from an article reference in one database to the

full text of the article in another
.


c:

Upload new titles to the Serials Solutions lists at the

Library's discretion.


d:

Embed links to subject or alphabetic e
-
journal lists on

any Web page.



Library Priorities:

Scholars Portal

Objective 1:


In order to implement Scholar’s Portal, the Library
must:


a:


Review and finalize terms and conditions of the

contractual agreement.


b:


Test
-
run the product with a carefully selected

demographic of students


c:


Receive funding from ARU


d:


Both a and c


Library Priorities:

Scholars Portal

Objective 2:


There will be a document drafted for Scholars
Portal which:


a:


expresses gratitude for the grant money


b:


creates ground rules for use of the product


c:


identifies purpose, functionality, and

implementation requirements


d:


will outline specific storage space

requirements


Library Priorities:

Scholars Portal

Objective 3:


Scholar’s Portal will have a project plan that
outlines implementation in


a:

2004/05


b:

2005/06


c:

2006/07


d:

not in this lifetime


Library Priorities:

Intranet

Objective 1:


It is important to upgrade the interface and improve
navigation of the internet because:





a:

we need to provide an efficient way to manage the

documents the Library creates


b:

too much storage space is being used to currently

support created documents


c:

it’s the hip thing to do


d:

library personnel currently spend an average of 40

hours a year looking for documents to share with other

staff




Library Priorities

Intranet

Objective 2:


According to CIO magazine, which of the following
characteristics does an intranet share with the internet?


a:


IP protocol suite


b:

packets are private


c:


weak or problematic management


d:

enterprise bears costs

Library Priorities:

Intranet

Objective 3:


The Library will provide revised training and instructions for
potential contributors because:


a:

the interface will be complex and site navigation will be

difficult


b:

new standards and file conventions will be developed and

used by staff to create and access shared content


c:

staff need to make effective decisions related to the choice

of software in both creating and sharing content


d:

b and c


Library Priorities:

Intranet

Objective 4:


According to LTS
-
Support's graphical representation of the
Library's network resources how many remote storage spaces
are available from the Windows "My Computer" on staff
workstations
?


a:

2


b:

3


c:

4


d:

6


Library Priorities:

Intranet

Objective 5:


Which of the following is
NOT

an example of a
“knowledge base”:


a:

Microsoft online support


b:

Research Methods, Cornell University


c:

Vapora


d:

MozillaZine


Library Priorities:

Learning Content

Objective 1:


What is the “Treasure Box” project?


a:

an attempt to integrate learning tutorials directly into

courses


b:

the creation of learning content on the topic of

psychology that can be accessed through an online

database that relate specifically to course needs


c:

a plan to identify a model for delivery of learning content

that allows users with a variety of learning styles to

independently learn and apply skills directly related to

specific course needs


d:

a student assignment that directs the students to

understand all Library resources



Library Priorities:

Learning Content

Objective 2:


The AULC Deans recently reviewed a proposal to take to
ARU for funding. This proposal will:


a:

develop a structure for hosting digital images


b:

develop a core set of re
-
usable learning objects



c:

create an online party place


d:

create an alternative interface for Scholars Portal


Library Priorities:

Learning Content

Objective 3:


The University recently evaluated WebCT Vista (cm)
functionality. When will the University acquire WebCT
Vista?


a:

Summer 2004



b:

Fall 2004


c:

Spring 2005


d:

not yet been determined



Library Priorities:

myNAU Channels

Objective 1:


Which of the following was
NOT

a channel the Library
developed for the May 2004 myNAU release:


a:

Selected Digital Archives Images


b:

Research Resources



c:

Library Services


d:

Library E
-
News


Library Priorities:

Primary Resources “Born Digital”

Objective 1:


What is a “digitally born” resource?


a:

a digital document hatched from an online egg


b:

any format that is digitally created and intended

for use in a digital form



c:

any format that is digitally created or converted

and available in a digital form


d
:

none of the above


Library Priorities:

Primary Resources “Born Digital”

Objective 2:


Why is it important to monitor University directions in
providing access to the University catalog and other
electronic “permanent records”?:


a:

policies about maintaining permanent records

must be established on a University
-
wide level,

not set by the Library


b:

the University always knows best


c:

managing digitally born resources is still a

relatively unexplored endeavor




d:

a and c

Library Priorities:

Misc.


Which of the following initiatives have been deferred?


a:


Develop and implement an electronic

commerce solution


b:


Procure an electronic resources management

system.


c:


Develop a knowledge base for users and staff

that leverages information from Ask A Librarian,

LTS support tracking, etc.



d:


Review and redefine the Library Catalog.



e:


all of the above





Follow
-
up



Correct Answers


Chose one of the following objectives
to defer to the 2005 year.


Possible Objectives to Defer until after
2005:


Develop an annual Library insert for the Lumberjack. Focus on
information and news particularly relevant to residential students.


Work with the new advising services (the Gateway Center) to gain
accurate and helpful information for referring students to tools, schools,
colleges, and the Center.


Initiate web
-
based payments for library fees and services.


Initiate a “knowledge base” to enable staff and users to more
effectively share and reuse content. Use the “knowledge base” to
deliver effective approaches and solutions to known issues and
problems.


For the purpose of increasing user success and satisfaction, select and
discuss the best obtrusive and unobtrusive methods for ongoing
evaluation of Cline Library programs, resources, and services.


Possible Objectives to Defer until after
2005 cont’d:


Develop a deeper understanding of and potential framework for
identifying and assessing competencies of library users and staff.
Collaborate with other University personnel and centers in
conceptualizing learning outcomes and measurements.


Work with Modern Languages, International Students Office, and
academic programs to develop criteria for licensing and acquiring
foreign language content.


Initiate a working group to compile "best practices" for interpersonal
interactions in a multi
-
cultural environment that is based on actual
experience and knowledge.


Enhance in
-
building tour opportunities to increase user success and
satisfaction.


Provide building
-
wide roving assistance to increase user success and
satisfaction.



Questions???