Eyad Fahmi Al-Suradi

raspgiantsneckServers

Dec 9, 2013 (3 years and 4 months ago)

146 views

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Eyad Fahmi Al
-
Suradi











Makah

Street

Amman
-
Jordan









Mobile
: +962 795459754

Email Address
:

esuradi@gmail.com


esuradi@yahoo.com



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Career Profile:

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An ambitious task
-
oriented individual interested in the systems
administration and

computer security fields.



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Technical

SKILLS

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Operating Systems:



System Administration level of the following:





Red Hat Linux Enterprise 3
-
6, Centos 3
-
5, Fedora, Ubuntu, SuSE,




Gentoo Linux Servers, Solaris, FreeBSD UNIX Servers, Microsoft





Windows Server 2000, 2003, 2008, Vista and XP.





Networks:



Routing: Static routing, BGPv4, OSPF, ISIS, EIGRP, IGRP, RIP.



WAN Technologies:

Frame
-
Relay, ATM, ISDN, xDSL,
VPDN, PPP,
HDLC.



LAN Technologies: Ethernet, VTP, VLAN, 802.1q, QinQ, ISL,
EtherChannel, STP, RSTP, MLS, HSRP, VRRP, GLBP.



WiFi Technologies: 802.11a, 802.11b, and 802.11g.



WiMAX Technology: fixed WiMAX 802.16d, mobile WiMAX 802.16e,
ASN, CSN, AirSpan NMS (NetSpan).



Virtualization
:


System Administration level of the following:


Xen Server
, VMware

ESX/ESXi, VMware Server.



Databases
:

Administration level of the following:

MySQL,Postgresql & mssql.

Working knowledge: Oracle 10G



Storage/Installation
:


LVM, Linux Kickstart, Solaris Volume Manager, RAID


Manager,Solaris Jumpstart.



Network Hardware:



WiMAX: AirSpan HiperMAX, ProST, and EasyST.



Cisco Routers 7200,7600 (low/high end routers), Cisco ME
-
3750
Metro Ethernet Switches, Cisco 1950/3560/3750
L2/L3 Switches,
Cisco 4500/6500 Multilayer Switches, Cisco 4402 Wireless LAN
Controller (WLC), Cisco 1100 Access points, Cisco ASA 5520 Firewall,
Cisco 4240 IPS, Cisco CS
-
MARS 20, and Cisco Service Control Engine
(SCE).




Nortel L2 switches, 3Com 4924 L3 sw
itch, and HP Procurve
2650/2824 L2/L3 Switches, HP Procurve 420 and LinkSys Access
Points (AP).


Network Services
:


SSH, squid, DNS/BIND, NFS, NIS, Samba, rsync, rdist, DHCP,



Telnet & FTP.




Web/Mail
:

Apache 2.x/1.x, IIS, Sendmail, Postfix, Courier IMAP,

POP3.



Programming:


UNIX Shell Programming (ksh, csh, bash), DOS Batch Scripting,


HTML, SQL.





Develop and implement NMS systems based on Open Source, using
SNMP

-

CACTI
,
Nagios
, MRTG/PRTG,
OPENNMS

and
OSSIM

-

to
improve system’s monitoring and gathering of operational and
availability statistics for management reporting purposes.




Experience in Enterprise and Internet Service Provider (ISP)
environments.




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PROFFESIONAL EXPERIENCE

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Wi
-
Tribe limited
-

Jordan




Network Operation Center Supervisor & Senior Linux



Administrator
: Due 1/2/2012 till now




Responsible

for effective provisioning, installation/configuration,



Operation

and maintenance of systems hardware and software


A
nd

Related infrastructure
.












First
-
Tier Technical Support for production servers/workstations,


Problem determination/resolution with
Vendors
.






Administration of Solaris 10.X, RHEL 5/6

& Fedora, Windows



2003
/2008

servers and workstations
.



Support for Linux & Solaris based Apache and Tomcat
Web
, DNS


Mail servers





Network infrastructure trou
ble
-
shooting and problem correction.






Network

Operation Center Supervisor

(Operations



Department):

Due: 1/6/2008


till now






Supervised and administer a team of seven NOC Engineer
s



Role

within

24x7
.






Responsible for
operations and maintenance (O&M)
Activities and


Performance

associated with Internet,IP/MPLS, and WiMAX.



Include

hands
-
on Configurations
, work
-
around

and troubleshoot.




Responsible for more than 3
0 Red hat and Fedora Linux


Servers With many different services include Installation,



Management
Troubleshooting, User Administration, Monitoring,


Quota managements’, FTP,

NAT, TCP/IP,

kernel

Configuration
,



Ins
tallation

and

Configuration of Web Server, Proxy

Server,



Content Filtering.



Network File Server, Router, Firewall, SAMBA, DNS,DHCP,

MAIL,


LVM

and

other tasks related to day
-
day work.



Developed custom scripts to automate tasks, produce


Reports

and Maintain software
.




Proactively monitored and administered production and


Development

Servers
/Network Elements.




Responsible for Developing NMS systems based on Open


Source, using SNMP


on
CACTI
,
Nagios
,
MRTG/PRTG
,


OPENNMS

and
OSSIM

as Customized Add
-
on to monitor


Different

wi
-
tribe’s services



Designed and implemented server architecture for improved


Operational Resiliency and performance.



Troubleshot and solve

complex networking issues and that



were

Escalated by NOC
Engineers
.



Design Network solutions/work
-
arounds to solve problems.




Develop, maintain and enforce methods and best practices



Around process
,

scoping, documentat
ion, staffing.



Assist with system testing and QA process
.



Generate the proper reports to cover above mentioned


Tasks

including KPIs
reports
.





Core
Network Engineer (Operations Department):

Due: 1/8/2007


1/6/2008


Duties involved
:



Responsible for operations and maintenance (O&
M) Activities and


Performance associated with Internet,IP/MPLS, and WiMAX
.





Data center network and security operations and

M
aintenance


(O&M) activities and performance associated with vlans, DMZ’s,


firewalls, and IPS systems;





Designing a reliable and fully redundant network
;



Implementing various Routing protocol and network

Technologies


Including but not limited to BGP, EIGRP, OSPF,

MPLS, QoS, HSRP,


GLBP, route policy and large
-
scale Traffic filtering.



Coordinate
trouble resolution with other service providers in

Order


To Minimize customer (and non
-
customer) affecting downtime.



Respond to and track any such issues by ensuring customer Care


Are promptly notified while ensuring resolution and/or proper



Ha
ndoff

to
T
eam members.



Use of NMS systems to detect and respond to customer and

BS



Connectivity issues, as well as possible use of remote Notification


Systems
.



Respond to Network
-
wide outages including, but not limited

To


WiMAX systems, IP ne
twork, Transmission

F
ailure

Internet Services


Failure

and Auxiliary Service outage;



Receive and track trouble reports from customers
.



Configuring Routers, switches and firewalls
.




Troubleshooting network problems.



Create weekly reports in
order to track and trend recurring

Issues


and isolate possible trouble commonalities.



3Anet Abd Abraham AlMusa corporation (KSA)




Network Engineer (
Operations Department
):

Due: 18/3/2007


18/7/2007

Duties involved
:


Responsible for all systems,
and networks.


Responsible for maintaining the documentation, trouble



Reports and Serviceability of all Networking Hardware


And software involved in keeping all systems performing


Up to Service level agreements
.



Batelco Jordan




Acting
Team Leader Help Desk technical (Operations

and IT



Department):
Due: 1/10/2005


14/3/2007


Duties involved
:


Responsible for all systems, and networks. This will require



Thorough understanding of the technologies used, and the


Ability to
improvise and quick fix services remotely

managing

all


Managed

customer routers.




Installing, Troubleshooting, and monitoring customer


Connectivity Of which includes:


(This includes remote management and on
-
site visits when and if
Needed).


-

Leased Lines.


-

Frame Relay Connections.


-

ADSL






Installing Linux Servers with DHCP, Content Filtering,




Anti
-
Spam and configuring 2 or more VPN connections


Between D
ifferent locations for Customers as VAS services.




Follow up & Solve Trouble ticket escalated by Help
-
Desk




Engineers.




Installing/troubleshooting Microsoft ISA, exchange, and



Domain Controller.





Proper Documentati
on to cover all above
.








Network Operation Center Engineer
:


Due: 1/4/2004
-

1/10/2005


Duties involved
:



Responsible for all systems, and networks. This will require a



Thorough

understanding of the technologies used, and the ability


To

improvise and quick fix

services remotely managing all M
anaged


Customer

routers.



Installing, Troubleshooting, and monitoring customer


Connectivity Of which includes:


(This includes remote management and on
-
site visits


when and if

Need
ed).


-

Leased Lines.


-

Frame Relay Connections.


-

ADSL.


-

Dial
-
UP.



Installing Linux Servers with DHCP, Content Filtering,Anti
-
Spam



And

configuring 2 or more VPN connections Between Different



Locations

for Customers as VAS services.



Installing and troubleshooting WI
-
FI networks.





Follow up and solve trouble tickets related to services Issues.





A
ny other task assigned by Manager.




Network/Systems Security under domain.




Appropriate do
cumentation to cover all of the

above
.




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EUCATIONAL ACHIEVEMENTS


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1998


2003 :


Bachelors of Computer Science from



AL

A
l
-
Bay
t

University

Al
-
MAFRAQ




JORDAN.
With Good Degree





1995


1998 :


Tawjihi from al Itihad Secondary School.



Degree

70.7



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TRAINING COURSES

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Red Hat RHEL 5.3

(
Essentials, Administration &
Network

Security)


Place:
IT

University

Hours:
60 hours




Unix Solaris 9.0

(
Intermediate
&

Administration level
s)
:


Place:
In STS.


Hours:
33

Hours.




Cisco IP Telephone Training Course:

(
Cisco Call Manager

configuration)



Place:
In Teleprobe Center.


Hours:
18 Hours
.




Oracle 8i Training Course :


(
SQL, PL
-
SQL, Forms, Qbuilder,
and

Reports
)


Place
: in Al Medina Al
-
Munawarah

Center.


Hours
: 60 Hours.
















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REFRENCES


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Available upon Request