Pocket PC Fails due to .Net Framework 3.5 SR1

quiverlickforkSoftware and s/w Development

Nov 2, 2013 (3 years and 5 months ago)

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Breeze Software - 1503 Camberly Cove - Alpharetta, GA 30022
Toll Free: 866-879-4740 - Local: 770-360-9506 - Fax: 770-360-9486


Pocket PC Fails due to .Net Framework 3.5 SR1


Some users find that their Pocket PC stops retrieving inspections suddenly and for no apparent reason.
This occurs for Version 12 on these Pocket PC Operating Systems:
1. 2003 (version 4)
2. Windows Mobile 5.0
3. Windows Mobile 6.0
4. Inspect 12 will not work
on 2002 or Windows CE OS's.
What Happens


1. The Breeze Software Inspect 12 application stops syncing back to the computer
2. A re-install of the Breeze Inspect 12 application from the Administration tab indicates it is
installing .Net 3.5. Install seems to work onto the Pocket PC.
3. You may get a message saying you need a later version installed to run the program.
4. Uninstalling Inspect 12 and the .Net Framework 3.5 from the Pocket PC and re-installing fails.
5. A hard reset and re-installation on the Pocket PC fails

Cause of the Problem


1. The Microsoft .Net Framework 3.5 SP1 has been corrupted on your desktop computer.

Solution


1. Open Control Panel
2. Find Programs and Features
3. Scroll to Microsoft .Net Framework
4. Your version may be different from 3.5 SP1, but it is still the problem.
5. Uninstall your version of Microsoft .Net Framework
6. Go to Microsoft’s web site:
http://msdn.microsoft.com/en-us/netframework/cc378097

7. OR Click here to directly download Microsoft .Net Framework 3.5 SP1:
http://download.microsoft.com/download/2/0/e/20e90413-712f-438c-988e-
fdaa79a8ac3d/dotnetfx35.exe


Breeze Software - 1503 Camberly Cove - Alpharetta, GA 30022
Toll Free: 866-879-4740 - Local: 770-360-9506 - Fax: 770-360-9486
8. If you deleted Microsoft .Net Framework 4.0, you may Download and install the .NET
Framework 4 redistributable package:
http://msdn.microsoft.com/en-
us/netframework/aa569263

9. OR Click here to directly download Microsoft .Net Framework 4.0 Standalone Installer:
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=0a391abd-25c1-4fc0-919f-
b21f31ab88b7&displaylang=en

10. Breeze Version 12 on the Pocket PC will work with either installation.
11. When done re-installing the .Net Framework, re-install the Breeze Inspect 12 application from
the Administration tab and test sending data to and retrieving data from the Pocket PC.