Technical Systems & Enterprise

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Oct 31, 2013 (3 years and 7 months ago)

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Technical Systems & Enterprise
Application Infrastructure Overview

Enterprise Application Infrastructure (EAI)



Darryl Boone


Director, Enterprise Application Services



Steve Bartlett


Associate Director, EAI


Technical System Infrastructure (TSI)



Randy Ward


Director TSI



Dave Ellis


Assistant Director TSI
-

Data Center Facilities



TSI and EAI Organizations

The roles of these groups are to provide the system, storage and facility
infrastructure needs for the ongoing support of Informatics and University
wide supported applications.


The groups consists of:


TSI
-

Data Center / Facilities

(Dave Ellis, Assistant Director; Kim Scott, HIS Project
Manager)


Current data center, Recovery data center


EAI /TSI
-

Storage Management





Tiered primary (EMC), Tape (TSM, IBM), Image Archival (GMAS, Bycast)


EAI Server Support (aka Midrange)
(Steve Bartlett, Associate Director)


Linux, UNIX, Windows, VMware, F5 LTM systems supporting Clinical & Financial
systems such as:


Epic, Pharmacy, OR, McKesson HED, HEO, and HMM, Oracle, OAS, Lab systems


TSI
-

Mainframe Support

/ Systems Automation

(Jon Strong, Manager)


z/OS, CICS, DB2, app development and automation tools supporting:


Medipac, General Ledger/Fixed Assets, GIE, VUM, TRMS, Web Services, etc.


TSI
-

Interface development and maintenance
(Randy Bates, HSE)


GIE, E
-
Gate


EAI
-

Database Infrastructure team

(Oracle, DB2, SQL Server, Oracle Application
Server)


(Darryl Boone, Director)


TSI
-

Capacity Management / Trending /Metrics reporting

(Carol King
-
Baer)


TSI
-

Project Management / Technical Liaison

(
Ruby Reyes)


We do Servers, Storage …

P550 eServer (AIX)

Z10 zServer

(mainframe)

IBM Blade Center


Chassis (Windows, Linux)

DL380 Proliant (Linux, Windows)

IBM x3850

VM
-
Ware

ESX hosts

P650 eServer

(AIX)


P670 eServer

(AIX)

IBM 3584 tape library

IBM LS20
Blade
(Windows,
Linux)

EMC Clariion

Storage

EMC Symmetrix

(enterprise disk)

… Data Center Infrastructure…

Chart contains confidential information.

Disclosure without specific written consent from Data Center Facilities is prohibited.

… and Database and Application
Server Administration



Oracle



SQL Server



DB2


Linux Oracle Application Servers



Whiteboard



OPOC



Quill



etc



AIX running McKesson apps


Windows Servers

3.3 TB’s of data
(and growing!)

EAI & TSI


Server Support Services



Infrastructure design & engineering


System installation and configuration


Backup & Recovery


Project implementations


Virtualization


D/R


Security


Monitoring


Problem Resolution



TSI


Mainframe / Systems
Automation Overview


Mainframe hardware consists of two IBM z
-
series servers, one in the
VUH and one in the Sungard (disaster recovery) data center, running as
a parallel sysplex, or clustered.


Main work is performed in


28 test and production CICS regions (executing 10 million+ daily
transactions in production) supporting:


Various McKesson products (Patient Management, Patient Accounting, Medical
Records, Chart Tracking, IIP)


In
-
house written Generic Interface Engine


InFor application for General Ledger/Fixed Assets


Over 13,000 daily batch processes


10 DB2 test and production instances configured in a clustered
environment.

EAI


Midrange Overview


The EAI Support group provides System Administration for
approximately 550 Medical Center’s Enterprise Application &
Database Servers, running under various UNIX & Windows
operating systems.


The group is responsible for installing, configuring and
maintaining servers and for providing support and consultation to
application support and end users. Group members also
participate in other departmental projects as required.


This group also leads the virtualization effort with the goal of
reducing server footprint and maximizing use of resources.
Currently, 329 of the listed 550 servers are running on 8 physical
machines.



EAI & TSI


Storage Support



TSI


GIE Architectural Overview



The Generic Integration Engine (GIE) is a VUMC proprietary
integration engine responsible for carrying out tasks that support
real
-
time clinical workflow.



Today, the GIE processes several million real
-
time transactions and
implements just as many Logical Units of Work (LUW).



The engine is comprised of a diverse collection of capabilities such
as traditional point
-
to
-
point publish/subscribe interfaces, database
brokering services, message parsing and building, enterprise rules
engine based middleware and industry standards message support
such as HL7.


TSI



Data Center Facilities



Manages a combined total of 15,000 square feet of raised floor
computer room space in two data centers, including support of
Supports 5 UPS systems in house totaling over 850 usable
kVA

and
300 tons of cooling capacity in just the primary data center.


Develops and maintains computer drawing and database
documentation to support each facility.


Management of engineering systems, identifying products, and
evaluating methods best suited to sustain the data center without
growth related interruption.


Responsible for building, installing, and tracking computer hardware
as well as maintaining the operability and integrity of the data center
within design characteristics.


Works with internal and external support teams and maintenance
vendors to assure all facility support hardware functions as designed.


All this to provide space, power and cooling for over 2300
network, storage and server related devices!


EAI and TSI
-


Current Initiatives


Security (HIPAA)


Encryption, server and storage security


Server Consolidation


Enterprise Storage


Enterprise Backup


Enterprise Database


Virtualization


Storage


Data D
-
Duplication


Thin Provisioning


DICOM Image Store for Applications


GIE


Interface segregation for availability and performance


Capacity Planning for handling ever increasing server and storage growth


Monthly Reporting


Data capture for trending


EAI and TSI

Growth Challenge



0
100
200
300
400
500
600
700
FY2005 base
FY2006
FY2007
FY2008
FY2009 Forecast
FY2010 Budget
Percentages

Tech Systems Infrastructure

5 year Capacity / Budget Growth

compared to Hospital 5 year Volume Growth*

FY2005 Baseline

Ambulatory Visits
Discharges
693 Budget
Mainframe MIPS Used
Storage TeraBytes Allocated
Midrange System Images
Database Tables
Mainframe Online Transaction Volume
*

Compounded Growth



693 Budget Growth

EAI and TSI Growth Challenge


Measuring Servers

EAI and TSI Growth Challenge



Data Center Measurements

EAI and TSI Growth Challenge

Monitoring Transaction and Data Growth

Questions?