OSC Financial Conference

OSC Financial Conference

December 14, 2010




Some interesting new developments



Current and Emerging trends



Impacts of these trends



Service Expectations of a New Generation






Monumental Adventure


www. monumentaladventure.com


Cultural highlights of cities around the world

















New Facebook





messaging


www.facebook.com


Messages to friends no





matter how they






access Facebook



Communication portals


Archive of everything



communicated







Verizon 4G LTE service


www.verizonwireless.com


Provides 5
-
12 megabits per second (download)
and 2
-
5 megabits per second (upload)


Faster than wired cable access and similar to
business network access


Will be able to power WiFi via 4G






Microsoft Office 365


Office365.microsoft.com




Effects of recession



Cloud computing



New technology companies helping
accelerate cloud transition



Renewed interest in mobile devices










Server virtualization



Storage virtualization



Network/fabric virtualization



Client systems


Application delivery can be virtualized



Greater interest in hosting services externally


Software
-
as
-
a
-
service (
SaaS
)


Infrastructure
-
as
-
a
-
Service (
IaaS
)


Platform
-
as
-
a
-
Service (
PaaS
)



Large enterprises


Private clouds, Hybrid clouds



Small/Medium enterprises


Public clouds, real
-
time infrastructure





Data Center consolidations


Federal government merging large number of Data
Centers


Industry


INSA assessment (NC)



“Cloud first”


Part of new federal IT strategy



Economic value of both larger scale and
commodity services



Application architectures being refined and
evolved to include mobility as key element



With Droid, iPhone, iPad, and others coming
the demand for quick location/download of
useful applications is soaring




Larger tablet
-
style devices may be coming


Days of monolithic, LAN
-
connected, proprietary
enterprise software applications are numbered



Mobile security is becoming more important


Ability to “wipe clean” or lock mobile devices remotely


New ways to extend enterprise “LAN” for users that
would previously be “off the network”



Applications will need to assume access by a far
wider range of devices and user interfaces that are
likely connected remotely from somewhere on the
internet and probably via a wireless connection




Consumer expectation that more IT can be
provided and charged based on utilization,
not allocation



Mixed with cloud computing, this will begin
to undercut many software licensing models




Pay for what you use, not for what you
might

use



Some confusion about “cloud computing”
(public, private, hybrid)



Many roles will need to
shift and adapt


CIO


System administrators


Application developers (starting developments
using cloud environment will be important)


Support functions






May be a growing focus by users on cost and
transparency of IT services



Expectation of faster response and more
dynamic offerings (more later)



Ability to access information quickly including
use of “mash
-
ups”


A mash
-
up is a web page or application that combines
data, presentation, or functionality from two or more
sources to create new services



May be less confusion about “cloud”!




Ability to order services (compute, storage,
backups, even applications) quickly without
capital outlay is very appealing


www.myhosting.com



Integration of data may not be as important



Low cost and quick provisioning may greatly
outweigh security concerns, data integration
requirements, single
-
sign on, etc.


Applications that will have a long “life” in this
new IT world will need to be
cloud
-
ready


Can scale to take advantage of more resources,
some of which might be available across a hybrid
cloud environment



Applications will need to recognize and
support a wider array of mobile devices and
access interfaces


Manual operations will be stressed and forced
to automate


Self
-
service, on
-
demand model will prevail



Dynamic sourcing pressures


IT must figure out how to add/subtract resources
(compute, storage, network, etc.) as needed



Application demands will soar


Where is my data stored in a cloud
-
based
environment?



Is my data co
-
mingled with other agencies
and companies?



Is the hosted or cloud environment secure
and well
-
managed?



App Store Effect


“I want to download these applications from the online
store and them have them linked together as a new
application. Can you help me?”



Based on business need (procurement, business
intelligence, product design, R&D support) there will
be a demand for faster and more inter
-
connected
applications



Acceptance of large (and expensive) ERP
-
level
software suites may not be sustainable




E
-
mail is primary business application



Outside of work,
Facebook

is becoming the
primary application



At some point use of social networking tools at
work will become more accepted and
commonplace



But what about mixing work, home, and
personal interests together?


Facebook accounts (as an example) would
contain mix of communications



Will social networking companies further
recognize/address this issue?



Many employees may want to share personal
and social network information in a work
context





Expect to collaborate with work colleagues
(and friends) globally




Not to be confined to a small network of
contacts within their specific area



Expect to co
-
create and work to solve real
business problems



Currently 18% of world’s population



Communication takes place on the internet
and mostly via online communities



Very impatient and desire instant results



Might be poor communicators


More openness to sharing personal
information



Wide cross
-
linking of information in coming
years will provide interesting aggregations of
personal and professional information



Identity management importance will
continue to grow and will leverage cross
-
linked information


Now possible



More cost
-
effective



Fits new generation service expectations



Dynamic



Better




Cloud wave will impact many areas, including:


Home (recent TV ads)


Enterprise environments


Small, emerging businesses



Dynamic sourcing


Applications


Infrastructure services



Greater mix of mobile demands, applications,
and devices