Kalmar Asia Training Centre (KATC)

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Oct 24, 2013 (3 years and 9 months ago)

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Kalmar Asia Training Centre (KATC)
Year 2006 Training Programme

Learn, unlearn and relearn











2

Contents
Introduction 4
Training Courses for Year 2006
Summary of courses 6
Timetable for courses 7
NTS : New Technology Seminar 9
GFP : Genuine / Fake Parts Course 10
OTT : Ottawa Technical Training Course 11
EGT:Engine/Gearbox Trans Course 12
FOL : Forklift Operator Course 13
A01˖˖˖˖DCE 80-100E Basic Training Course 14
A02˖˖˖˖DCE 80-100E Technical Training Cse 15
A03˖˖˖˖DCE 80-100E Advanced Level Training Course 16
B01˖
˖˖
˖DRF 400-450 Basic Training Course 17
B02˖˖˖˖DRF Technical Training Course 18
B03˖˖˖˖DRF Advanced Level Training Course 19
C01˖˖˖˖DRD Basic Training Course 20
C02˖˖˖˖DRD Technical Training Course 21
C03˖
˖˖
˖DRD Advanced Level Training Course 22
CTC˖˖˖˖Customised Training Course 23


3

Courses for internal staff
KSMC: Kalmar Senior Managers’ Course 24
KMC: Kalmar Managers’ Course 26
MSC: Marketing and Sales Course 27
ATC: Advanced Technical Course 28
PFC: Product Familiarisation Course 29
KATC Contact Information 30
Course Application Form 30
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4

Introduction
Kalmar Asia Training Centre (KATC) is co-located with Kalmar Port Machinery
(Shenzhen) Co Ltd in Nanshan District,
Shekou. It started its first course on 7
July 2005; an Empty Container
Handler (DCE) familiarisation course,
conducted in Putonghua for 15
customers. In line with its mission
statement, KATC will strive to become the leading training institute within the
container handling industry in Asia, to provide a platform for all partners and
customers to continually learn, unlearn and relearn in a global seamless knowledge
environment. In this quest, KATC
is assisted by lecturers with well
over 20 years of teaching and
working experience in related fields
and equipped with effective
communication skills in either
English, Putonghua or Cantonese
and for most of them, a combination of at least 2 mediums (of communication).
There is a conducive air-conditioned classroom fitted with advanced audio visual aids;
big enough to accommodate 40 trainees. The practical training room allows 20
trainees to work simultaneouslyˈunder the
watchful eyes of the lecturers, on the
various hydraulic and electronic/electrical
auxiliary equipment eg pumps, control
valves, solenoids etc…each of them so
vital to ensure the safe and effective
operation of the Reachstacker (DRF and
DRD) and DCE machines.
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5


KATC staff took pride in building 2 fully
functional electro-hydraulic replicas; one
each for the DRF and DRD
Reachstackers. Except for the spreaders,
all parts used for these 2 replicas are
parts used on the actual machines. It is no
wonder therefore that these replicas are used extensively to explain the proper
functioning of the various parts of the often hard-to-visualise electro-hydraulic
circuitry. And when it comes to fault diagnosis, troubleshooting, simulation of defects
etc, these replicas come in real handy.
In the pipeline are the replicas for the
DCE and the Ottawa machines and
barring unforseen circumstances, both
should be commissioned for training use
by June 2006. KATC also conducts
training for operators and to ensure consistent high quality training, we are assisted by
a state-of-the-art Oryx simulator, the first of its kind in the container handling industry.
The simulator allows the operators to perfect the execution of both regular and
problematic container handling processes with new equipment while in a secure
virtual environment. And by taking advantage of the simulator, terminal operators can
ensure that their own machine / equipment
spends less time tied up in training
sessions and more time performing
commercially viable operating tasks.
Training normally takes place at KATC
but we are prepared to train our partners /
customers on their own premisesˈour objective being to match their needs as much
and as close as possible, at the same time helping them to keep abreast of the latest
technological advances applied to our complete range of machinery and equipment.

6

Kalmar Asia Training Centre
Year 2006 Summary of Courses

Product training courses
Cse
No.
Course Description Duration Course fees Targeted Participants
NTS New Technology Seminar 2 days
RMB 1000/person
Engg Managerial Staff
GFP Genuine/Fake Parts Course 3 days RMB 1000/person Parts/Field Staff
OTT Ottawa Technical Training Course 3 days RMB 1000/person Operators/Field Staff
EGT Engine Gearbox Transmission Course 4 days RMB 1200/person Field Staff
FOL Forklift Operator Course 3 days RMB 1000/person Operators
A01 DCE Basic Training Course 3 days RMB1000/person Operators/Field Staff
A02 DCE Technical Training Course 4 days RMB1200/person Field Staff
A03 DCE Advanced Level Training Course 3 days RMB1000/person Field Staff
B01 DRF Basic Training Course 3 days RMB1000/person Operators/Field Staff
B02 DRF Technical Training Course 4 days RMB1200/person Field Staff
B03 DRF Advanced Level Training Course 3 days RMB1000/person Field Staff
C01 DRD Basic Training Course 3 days RMB1000/person Operators/Field Staff
C02 DRD Technical Training Course 4 days RMB1200/person Field Staff
C03 DRD Advanced Level Training Course 3 days RMB1000/person Field Staff
CTC Customised Training Course TBD- TBD- All levels




Internal Courses

KSMC

Kalmar Senior Managers’ Course

2 days Snr Mgrs, Mgrs, Star Performance
Asst Mgrs
KMC

Kalmar Managers’ Course 2 days Asst Mgrs, Mgt Trainees, Engg
Trainees, Supervisors
MSC Marketing & Sales Course 2 days Sales, Parts, Service Personnel
ATC Advanced Technical Course 2 days Field Service Supervisors
PFC Product familiarisation Course 2 days New staff



7

Kalmar Asia Training Centre
Training Timetable for 2006
Key :
EN -- Course conducted in English CA – Cantonese
TBD -- To Be Discussed PU – Putonghua

Course

No.
Duration
Jan
Feb
March
April
May
June
NTS 2 days     
(138&$(138&$(138&$(138&$


GFP 3 days    (1(1(1(1

 38383838
OTT 3 days  38383838

 (1(1(1(1

 
EGT 4 days      
FOL 3 days   38383838

  (1(1(1(1

A01 3 days      
A02 4 days     &$&$&$&$


A03 3 days 



(1
(1(1
(1





 

 



38
3838
38





 


B01 3 days   (1(1(1(1
'DYDR'DYDR'DYDR'DYDR
  
B02 4 days   38383838   
B03 3 days 

 





(1
(1(1
(1

 

 

 

 


C01 3 days 

 

 

 

 

 


C02 4 days 

 



38
3838
38





 

 

 


C03 3 days      38383838

CTC TBD-      


Course

No.
Duration
Jan
Feb
March
April
May
June
KSMC 2 days  0DU0DU0DU0DU
(138&$
(138&$(138&$
(138&$




(138&$
(138&$(138&$
(138&$



  
KMC 2 days 

 

 



(1
(1(1
(1





 



38
3838
38

 



&$
&$&$
&$



MSC 2 days  38383838

   (1(1(1(1
ATC 2 days (1(1(1(1

    
PFC 2 days (1(1(1(1     38383838



8

Kalmar Asia Training Centre
Training Timetable for 2006
Key :
EN -- Course conducted in English CA – Cantonese
TBD -- To Be Discussed PU – Putonghua

Course

No.
Duration
July
August
September
October
November
December
NTS 2 days     
(138&$(138&$(138&$(138&$


GFP 3 days  (1(1(1(1  38383838

 
OTT 3 days  38383838

 (1(1(1(1

 &$&$&$&$

EGT 4 days (1(1(1(1

    38383838
FOL 3 days   38383838

  &$&$&$&$

A01 3 days      
A02 4 days  38383838

   
A03 3 days 

 

 

 

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




B01 3 days      
B02 4 days &$&$&$&$

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
 38383838 
B03 3 days  6HS6HS6HS6HS
38
3838
38


  'HF'HF'HF'HF
&$
&$&$
&$



C01 3 days 

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 

 

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

C02 4 days 



38
3838
38




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&$





 
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
 


C03 3 days (1(1(1(1

 &$&$&$&$ 38383838

 
CTC TBD-      

KSMC 2 days      
KMC 2 days      
MSC 2 days      
ATC 2 days 


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&$
&$&$
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 
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
 


PFC 2 days   &$&$&$&$

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




9

New Technology Seminar
Course Code˖˖˖˖NTS
Duration ˖˖˖˖2 days
Purpose ˖
˖˖
˖To allow our partners and customers to keep abreast of the latest
technology and information relevant to the container and/or
container handling equipment industry.
Participants˖˖˖˖ Our top engineering and operational personnel from Lidhult and
Tampere or their appointed representatives. Professors or their
representatives from some of the first-tier universities in China
working in collaboration with Kalmar. Heads of Engineering
and/or Operations Departments from our partner/customer
companies.
Contents˖˖˖˖
1. The above personnel will be invited to present a paper on their area of
specialization/expertise relevant to the container industry.
2. The papers will be collated and organized into a Seminar format.
3. Presentation can be in English/Putonghua/Cantonese.


10

Genuine/Fake Parts Course
Course Code˖˖˖˖GFP
Duration ˖˖˖˖3 days
Purpose ˖
˖˖
˖To teach our partners, customers and internal staff how to
differentiate between parts supplied by the Original Equipment
Manufacturers (OEMs) and those that aren’t. The course will
also touch on the implications of using non-OEM parts and the
recourse if any, for the unsuspecting partner/customer who has
been sold non-OEM parts.
Participants˖˖˖˖ Kalmar’s partners, customers and internal staff.
Contents˖˖˖˖
1. Hallmarks of Kalmar supplied parts and how to read Kalmar Parts
Catalogue.
2. How to identify/recognise Kalmar-approved OEM parts. Lots of practical
work as many genuine and fake parts will be placed side by side and their
respective features explained.
3. Engineering and other consequences/implications of using fake parts.
4. Recourse action, if any, for the unsuspecting partner/customer.


11

Ottawa Terminal Tractor Technical Training Course
Model˖˖˖˖ Ottawa 50 Course Code˖˖˖˖OTT
Duration ˖˖˖˖3 days
Purpose ˖˖˖˖Understand basic functions of tractor, able to read electrical,
pneumatic and hydraulic system drawings.
Participants ˖˖˖˖Field Service personnel
Contents ˖˖˖˖
1. Air/Pneumatic system
 Air system -- introduction
 Air system drawing
 Air components -- analysis & troubleshooting
2. Hydraulic system
 Hydraulic system introduction
 Hydraulic system drawing
 Hydraulic components -- analysis & troubleshooting
3. Engine
 Introduction
4. Transmission & Drive axle
 Introduction
5. Electrical system
 Basic introduction
 Electrical drawing
6. Others
 Chassisǃǃǃǃtyres ……
7ǃǃǃǃ Test, questions and answers



12

Engine/Gearbox Transmission Course
Course Code˖˖˖˖EGT
Duration ˖˖˖˖4 days
Purpose ˖
˖˖
˖To boost the operating confidence of field service personnel in
troubleshooting defects on the Clark 34, 000 gearbox and TWD
730 ME engine as they do overhauling work on these 2
“prime-mover” major components.
Participants˖˖˖˖ Field Service personnel from Kalmar’s partners, customers and
internal staff.
Contents˖˖˖˖
1. Working systems of the Clark 34, 000 gearbox.
2. Working systems of the TWD 730 ME engine.
3. Common problems related to the above major components.
4. Case studies of “peculiar” defects and their rectification.
5. Practical work; dismantling, taking tolerances, cleaning, replacement parts,
readings to observe, assembling.
6. Functional tests.


13

Forklift Operator Course
Model ˖˖˖˖Fork Lift Trucks 20-50 tonnes Course Code: FOL
Duration : 3 days
Purpose ˖˖˖˖ a) Understand the basic construction of the machine and its designed
operational capacity.
b) How to operate safely the machine and perform its daily
supervision and maintenance tasks.
Participants˖
˖˖
˖Operators / field service personnel
Contents ˖˖˖˖
1ǃǃǃǃ Safety rules and regulations ˖˖˖˖
 Introduction on safety rules
 Safety template
2ǃǃǃǃ Basic Rigid Structure ˖˖˖˖
 Basic machine construction and its major components
3ǃǃǃǃ Operation ˖˖˖˖
 Instruments and controls, Heating/air conditioning system, seat
adjustments, engine running in & warming up procedures. Function
checks, parking, power steering, lifting technique.
4ǃǃǃǃ Spirit Delta
5ǃǃǃǃ Integrated Control System
6ǃǃǃǃ Fork Shaft System
7ǃǃǃǃ Safe and no-maintenance braking
8ǃǃǃǃ Preventive maintenance˖˖˖˖
 Case study
 Recommended lubricants chart
9ǃǃǃǃ Test, questions & answers


14

DCE 80-100E Basic Training Course

Model ˖˖˖˖ DCE 80-100E Course No.˖˖˖˖A01
Duration ˖˖˖˖3 days
Remarks: Will be conducted on customer’s premises upon completion of
commissioning of new machine.
Purpose ˖˖˖˖ a) Understand the basic construction of the machine and its designed
operational capacity.
b) How to operate safely the machine and perform its daily
supervision and maintenance tasks.
Participants˖˖˖˖Operators / field service personnel
Contents ˖˖˖˖
8ǃǃǃǃ Safety rules and regulations ˖˖˖˖
 Introduction on safety rules
 Safety templates
9ǃǃǃǃ Basic Structure ˖˖˖˖
 Basic machine construction and its major components
10ǃǃǃǃ Operation ˖˖˖˖
 Instruments and controls, Heating/air conditioning system, seat
adjustments, engine running in & warming up procedures. Function
checks, parking, power steering, lifting technique, side frame.
11ǃǃǃǃ Loading & Towing
 Towing
 Loading
12ǃǃǃǃ Supervision ˖˖˖˖
 Periodic supervision
 Daily supervision
6ǃǃǃǃ Preventive maintenance˖˖˖˖
 Case study
 Recommended lubricants chart
7ǃǃǃǃEmergency
 Emergency operation.
8ǃǃǃǃ Test, questions & answers

15

DCE80-100E Technical Training Course
Model˖˖˖˖DCE 80-100E Course No.˖˖˖˖A02
Duration˖˖˖˖4 days
Purpose: a) Understand the basic functions of the machine.
b) Understand the operating principle of its various systems
c) Able to read the hydraulic and electrical circuitry drawings
d) Able to read the technical manual and spare parts catalogue
e) Know how to carry out preventive maintenance
Participants˖˖˖˖Field Service personnel
Contents˖
˖˖
˖
1ǃǃǃǃ Introduction
 Description & safety regulations
2ǃǃǃǃ Chassis and Cabin
 Chassis
 Cabin
 Heating/Air conditioning
3ǃǃǃǃ Electrical system
 ECS introduction ˈˈˈˈECS drawings
 Electrical drawings
4ǃǃǃǃ Engine
 Volvo TWD 731VE/ Volvo TAD 720VE introduction
5ǃǃǃǃ Transmission, drive axle, parking brake
 Clark 32000 transmission -- introduction
 Kessler drive axle introduction
 Parking brake, Wet disc brake
6ǃǃǃǃ Steering
 Control steering system & rear axle drive
7ǃǃǃǃ Hydraulic system
 Main hydraulic components
 Hydraulic drawings
8ǃǃǃǃ Mast, carriage and side frame
 Mast, carriage
 Side frame
9ǃǃǃǃPreventive maintenance
 Maintenance Schedule (Daily, Weekly, 250, 500, 1000, 2000 hrs)
 How to carry out a good preventive maintenance programme
10. Technical manual and Spare Parts catalogue
 How to read the technical manual
 Machine Card
 How to use the spare parts catalogue
11. Test, questions and answers




16

DCE 80-100E Advanced Level Training Course
Model ˖˖˖˖DCE 80-100E Course No.˖˖˖˖A03
Duration ˖˖˖˖3 days
Purpose ˖˖˖˖ a) Know how to troubleshoot and diagnose defects
b) Know how to carry out defect rectification
c) Know how to carry out major repairs on major components
Participants ˖˖˖˖Field Service personnel
Contents ˖˖˖˖

1. Revision on the various systems of the machine
 main electrical system
 electrical-hydraulic servo control system
 main hydraulic system
 drive-train (engine, transmission and drive axle)
 steering axle
2. Basic principles and techniques in troubleshooting and defect diagnosis.
Tools and equipment used for troubleshooting and defect diagnosis.
3. Troubleshooting and defect diagnosis of common defects in:
 electrical system
 hydraulic system
 brake system
 engine
 transmission
 drive axle and steering axle
4. Rectification of defects on above systems
 Procedure in dismantling and installation
 Adjustment, setting and calibration
 Testing and function checks
5. Test, questions & answers





17

DRF Basic Training Course
Model˖˖˖˖DRF 400-450 Course No.˖˖˖˖B01
Duration ˖˖˖˖3 days
Remarks: Will be conducted on customer’s premises upon completion of
commissioning of new machine
Purpose˖˖˖˖ Safety rules and regulations, introduction, operations, function checks,
inspections, periodic/daily supervisions, error code diagnosis,
operator simulator training.
Participant ˖˖˖˖Operators/ Field Service personnel
Contents ˖˖˖˖
1ǃǃǃǃ Safety regulations˖˖˖˖
 Regulations
 Safety template

ǃǃ
ǃ Basic Structure ˖
˖˖
˖
 Functions and location of components
3ǃǃǃǃ Operation˖˖˖˖
 Instruments and controls, heating/air conditioning system, engine
running in, starting, and warming up procedures, functional checks,
parking, lifting techniques, monitoring systems, error code diagnosis.
 Operator simulator -- practical training
 Eˉ
ˉˉ
ˉTrainer, error code diagnosis & practical training
4ǃǃǃǃ Inspection:
 Periodic supervision
 Daily supervision

ǃǃ
ǃ Loading, towing, transportation ˖
˖˖
˖
 Towing
 Loading & unloading
 Storage of truck
6ǃǃǃǃ Basic knowledge of preventive maintenance ˖˖˖˖
 Case study
 Lubricant & lubricant charts training
 PM-Aǃ
ǃǃ
ǃPM-Bǃ
ǃǃ
ǃPM-Cǃ
ǃǃ
ǃPM-D
7ǃǃǃǃHow to read parts catalogue ˖˖˖˖
 Reading parts catalogue


ǃǃ
ǃ Test, questions and answers








18

DRF Technical Training Course
Model˖˖˖˖DRF 400-450 Course No.˖˖˖˖B02
Duration ˖˖˖˖4 days
Purpose ˖˖˖˖ Understand basic functions of machine, able to read the electrical
and hydraulic drawings. Importance of preventive maintenance
Participants ˖˖˖˖Field Service personnel
Contents ˖˖˖˖

ǃǃ
ǃ Introduction
 Safety regulations & introduction
2ǃǃǃǃ Chassis and Cabin
 Chassis
 Cabin

ǃǃ
ǃ Engine
 Volvo TWD 1240VE
4ǃǃǃǃ Transmission
 Transmission Clark 15.7TE32418
 Drive axle
 Parking brake and Wet Disc Brake
5ǃǃǃǃ Steering
 Steering control and rear axle drive
 L.S steering control
6ǃǃǃǃ Boom, Spreader
 Boom
 Spreader
7ǃǃǃǃ Control and monitoring system
 Control & display screen
 Diagnosis
 Error codes˄˄˄˄E-Trainer simulator˅˅˅˅
11ǃ
ǃǃ
ǃHydraulic system
 Hydraulic drawings
 DRF simulator
12ǃǃǃǃElectrical system
 Electrical drawings
 DRF simulator
13ǃǃǃǃ Test, questions and answers


19

DRF Advanced Level Training Course
Model ˖˖˖˖DRF 400-450, 450-60S5K Course No.˖˖˖˖B03
Duration ˖˖˖˖3 days
Purpose ˖˖˖˖Analysis of hydraulic and electrical systems, diagnosis, calibration and
set-up. Troubleshooting on all systems.
Participants ˖˖˖˖Field Service personnel
Contents ˖˖˖˖
1ǃǃǃǃ Introduction
 Safety regulations, introduction
2ǃǃǃǃ Chassis and Cabin
 Chassis
 Cabin
3ǃǃǃǃ Engine
 Volvo TWD 1240VE
 Error codes, diagnosis, calibration and set-up. Troubleshooting.
4ǃǃǃǃ Transmission
 Transmission Clark 15.7TE32418
 Error codes, diagnosis, calibration and set-up. Troubleshooting.
 Drive axle
 Parking brake and Wet Disc Brake
5ǃǃǃǃ Steering
 Steering Control system and rear axle drive
 L.S steering

ǃǃ
ǃ Boom, Spreader
 Boom
 Spreader
7ǃǃǃǃ Control and monitoring system
 Control panel & display screen
 Monitoring, diagnosis, calibration, set-up.
 Error codesǃǃǃǃdiagnosis, set-up, calibration˄˄˄˄E-Trainer simulator˅˅˅˅

ǃǃ
ǃHydraulic system
 DRF hydraulic simulator, diagnosis, calibration, set-up.
 Practical : remove & install major piston pump, main valve & other auxiliaries.
9ǃǃǃǃElectrical system
 DRF electrical simulator, diagnosis, calibration, set-up.
 Practical : remove & install electrical components
10ǃǃǃǃ Test, questions and answers 



20

DRD Basic Training Course
Model ˖˖˖˖DRD 420-450 Course No.˖˖˖˖C01
Duration ˖˖˖˖3 days
Remarks: Will be conducted on customer’s premises upon completion of
commissioning of new machine
Purpose˖˖˖˖ Safety rules and regulations, introduction, operations, function checks,
inspections, periodic/daily supervisions, error code diagnosis,
operator simulator training.
Participant ˖˖˖˖Operators/ Field Service personnel
Contents ˖˖˖˖
1. Safety regulations˖˖˖˖
 Regulations
 Safety template
2. Basic Structure ˖˖˖˖
 Functions and location of components
3. Operation˖˖˖˖
3.1 Instruments and controls, heating/air conditioning system, engine running
in, starting and warming up procedures, functional checks, parking, lifting
techniques, monitoring systems, error code diagnosis.
3.2 Operator simulator -- practical training
3.3 EˉˉˉˉTrainer, error code diagnosis & practical training
4. Inspection:
4.1 Periodic supervision
4.2 Daily supervision
5. Loading, towing, transportation ˖˖˖˖
5.1 Towing
5.2 Loading & unloading
5.3 Storage of truck

ǃǃ
ǃ Basic knowledge of preventive maintenance ˖
˖˖
˖
 Case study
 Lubricant & lubricant charts training
 PM-AǃǃǃǃPM-BǃǃǃǃPM-CǃǃǃǃPM-D
7ǃǃǃǃHow to read parts catalogue ˖˖˖˖

Reading parts catalogue
8ǃǃǃǃ Test, questions and answers

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21

DRD Technical Training Course
Model ˖˖˖˖DRD 420-450 Course No. ˖˖˖˖C02
Duration ˖˖˖˖4 days

Purpose ˖˖˖˖Understand basic functions of machine, able to read electrical and
hydraulic drawings.
Participant ˖˖˖˖Field Service personnel
Contents ˖˖˖˖

ǃǃ
ǃ Introduction
 Safety regulations /Introduction
2ǃǃǃǃ Chassis and Cabin
 Chassis
 Cabin

ǃǃ
ǃ Electrical system
 Electrical drawing
 ECS system˄˄˄˄Demonstration on DRD simulator˅˅˅˅
4ǃǃǃǃ Engine
 Volvo TWD 1031VE introduction

ǃǃ
ǃ Transmission
 Transmission Clark -1 5.5 HR 36432
 Drive axle
 Parking brake and Wet Disc Brake
6ǃǃǃǃ Steering
 Control steering & rear axle drive
 L.S steering
7ǃǃǃǃHydraulic system
 Hydraulic drawing
 DRD simulator demonstration
8ǃǃǃǃBoom and Spreader
 Boom
 Spreader
9ǃǃǃǃ Test, questions and answers


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22

DRD Advanced Level Training Course
Model˖˖˖˖DRD 420-450 Course ˖˖˖˖C03
Duration ˖˖˖˖3 days
Purpose ˖˖˖˖Able to diagnose, analyse, calibrate and set up all DRD models.
Participants ˖
˖˖
˖Field Service personnel
Contents ˖˖˖˖
1ǃǃǃǃ Introduction
 Safety Regulations/Introduction
2ǃǃǃǃ Chassis and cabin
 Chassis
 Cabin
3ǃǃǃǃ Electrical system
 Electrical drawing, all DRD models
 ECS system˄
˄˄
˄DRD simulator demonstration ˅
˅˅
˅
 Practical : component analysis and inspection
4ǃǃǃǃ Engine
 Volvo TWD 1031VE introduction

ǃǃ
ǃ Transmission
 Transmission Clark -1 5.5 HR 36432 (practical)
 Drive axle
 Parking brake and Wet Disc Brake
6ǃǃǃǃ Steering
 Control steering system & rear drive axle
 L.S steering
7ǃǃǃǃHydraulic system
 Hydraulic drawing
 DRD simulator demonstration
 Practical : analysis and inspection of components

ǃǃ
ǃBoom and Spreader
 Boom
 Spreader
9ǃǃǃǃ Test, questions and answers



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Customised Training Course
Course No˖˖˖˖CTC
Course/Duration/Contents˖˖˖˖Based on client/customer’s requirements
Purpose˖˖˖˖To meet Client/Customer’s specific needs
Participants˖˖˖˖Nominated by Client/Customer

Course Fees

5-8 trainees 9-14 trainees 15-20 trainees
RMB 400/person/day RMB 350/person/day RMB 300/person/day
Note:
Please submit duly completed training application form to KATC at least 3 weeks
before proposed course commencement date.
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24

Courses for internal Staff
Kalmar Senior Managers’ Course
Course Code˖˖˖˖KSMC
Duration˖
˖˖
˖2 days
Purpose˖˖˖˖To groom managers for Senior Management positions for Kalmar Asia.
Also, to groom middle-management level managers rated as ‘Star
Performers’ for the challenges ahead when management-level
assignments are given to them.
Participants: Senior Managers, Managers, Assistant Managers rated as “Star
Performers”. Nominations by the respective General Managers
of subsidiary companies. Finalised list of participants to be
handpicked by Ken Loh.
Contents˖˖˖˖
To study the works of the book “Winning” by Jack Welch, former Chief
Executive Officer (CEO) of General Electric (GE). The book has been
described by Mr Warren Buffett as “No other management book will ever
be needed”. Mr Welch was named “Manager of the Century” by
International Business Week, 1 November 1999.
Ken will share how every Kalmarean, by comparing and reviewing the core
business principles from this book, will be able to find many ways to work
and obtain the desired results.
I A Winning Culture
1.1 Leadership
1.2 Human Resource
1.3 Case Study -- GE
II Customer Relationship Management (CRM)
1.4 How can CRM be applied to our parts and service business.
1.5 Case Study -- Harrah, a US casino-chain store.
1.6 What’s the difference between Product Support and Service
1.7 Case Study – APS and Everpower (PTTS)

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25

III Leading Change
1.8 Case Study – Nissan
1.9 Management Tools – Fish & Bicycle model
1.10 Stretch Goals
There will also be an update on Kalmar and a lecture on Fleet Management and
Total Quality Management (TQM).

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26

Kalmar Managers’ Course
Course Code˖˖˖˖KMC
Duration˖˖˖˖2 days
Purpose˖˖˖˖To groom a second line of Middle Management managers for Kalmar
Asia.
Participants: Assistant ManagersˈˈˈˈManagement Trainees, Engineering Trainees,
Supervisors. Nominations by the respective Senior Managers /
Departmental Managers. Finalised list of participants to be
handpicked by Ken Loh.
Contents˖˖˖˖ The course is built around the lessons learnt from Ken’s 18 years of
experience in the container handling business. He shares his insights
and ideology on the need for the company to continuously evolve and
adapt to maintain Kalmar’s competitive edge and leading market position
in this brutally competitive business environment; challenged even more
by the low-cost competitors from Italy and China getting better day by
day.
I A Winning Culture
2.1 Core Values – What are they? Why do we have them?
2.2 The Partnership Towards Total Satisfaction (PTTS) programme explained.
2.3 Leadership – the Kalmar style.
2.4 Case Study – from PTTS Book.
2.5 Putting an organisation to work – Workouts and Fish Chart
2.6 Coaching Skills
2.7 Pyramid Method of building Confidence
2.8 Business Model – Bicycle
II Adaptation
2.9 Case Study – Cirque du Soleil
Other topics include TQM and a Workshop related to PTTS.



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27

Marketing and Sales Course
Course Code˖˖˖˖MSC
Duration˖˖˖˖2 days
Purpose˖˖˖˖To better equip Kalmar Asia’s Sales, Parts and Service Supervisors
with the knowledge and techniques to manage the “Customers’
Delights”.
Participants: Sales Dept reps, Parts and Service Depts Supervisors and sales
reps
Contents˖˖˖˖ Ken will share his views gleaned from his 18 years’ experience as a
manager and as a salesman. Some of the topics covered will include
“How pricing will affect the market share and customers’ perceptions”
and “How to build a long-lasting and reputable brand name?”
I Managing Customers’ Delights – Emotions!
3.1 The 3Cs Method
3.2 Branding, Pricing
3.3 Case Study – Bank Case
3.4 Sales Argument
3.5 Case Study -- Zectac case
II Role Play
3.6 Sales argument – How to make a convincing proposal?
3.7 Techniques in breaking the ice when meeting new customers.
3.8
Pyramid Selling Method

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28

Advanced Technical Course
Course Code˖˖˖˖ATC
Duration˖˖˖˖2 days
Purpose˖˖˖˖To equip the Foremen and Senior Mechanics from Kalmar Asia Pacific
Limited (KAPL – Hong Kong) who do not have an engineering
diploma, with the theoretical knowledge and skills “equivalent” to a
diploma holder, to enable them to work better and smarter.
Participants: Foremen and Senior Mechanics from KAPL who do not have an
engineering diploma.
Contents:
1. Principles of Thermodynamics related to air-conditioning, radiator cooling.
2. Principles of Fluid Mechanics related to sizing of pumps and hydraulic
hoses.
3. Material Science related to yield point of steel, welding techniques eg
undercut and welding tests
4. Electrical / Control Engineering


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29

Product Familiarisation Course
Course Code˖˖˖˖PFC
Duration˖˖˖˖2 days
Purpose˖˖˖˖To familiarise our new staff defined as those who joined Kalmar less
than 3 months from the course commencement date, with the
Company’s complete product range. Also, to brief them on the
Total Quality Management (TQM) programme and Safety policies
enforced within the company.
Participants: New staff ie those who joined Kalmar less than 3 months from the
course commencement date.
Contents:
General introduction to the following:
1. Kalmar and Kalmar Asia
2. Kalmar’s complete product range
3. DRF 450-60S5K, DRD 420-450K and DCE 80-100E machines
4. Electrical, Electronic Control, Hydraulic, Transmission systems
of the above machines
5. Planned Maintenance A, B, C, D programmes
6. Understanding of machine card and parts catalogue
7. Total Quality Management (TQM)
8. General Safety Guidelines
9. Partnership Towards Total Satisfaction (PTTS) programme

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30

Kalmar Asia Training Centre
Contact information

Address
4/F, Block 1, Zhongjian Industry Building, 18 Yanshan Road
Shekou, Nanshan District, Shenzhen 518067, China.
Tel. +86 755 2685-6700
Direct +86 755 2685-6726
Fax +86 755 2685-6701

E-Mail
jennifer.guo@kalmarind.com


Contact Person
Ms Jennifer Guo
Mobile 13828723743
Application form

Name of
Company

Contact
Person

Tel
Fax
Position
E-mail
Course No.
Name of Participants




Details of Participants
Name
Position
Sex
Name
Position
Sex




Remarks
Note :
All completed application forms to be faxed and received by KATC at least 3
weeks before commencement of course.
Please state whether you require KATC to arrange hotel accommodation. If yes,
please provide details.
Company’s authorised signature
Date

Trainer’s acknowledgement
Date
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