CiviCRM - Star Cafe Lobby

plumpbustlingInternet and Web Development

Dec 4, 2013 (3 years and 8 months ago)

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CiviCRM

A. Summary:

CiviCRM is an open

source Constituent Relationship Management application hosted
on a web server. You can use it to keep a list of constituent contact information,
arrange these contacts into groups and lists and establish relation
ships between
contacts. There are several additional modules which provide
more

functionality.


B. Key Points:



CiviCRM is an open

source Constituent Relationship Management application that
you can use to track constituent information, separate constituent
s into groups and
establis
h relationships between records




CiviCRM is hosted on a web server and provides remote acces
s to data through a
web browser




CiviMail
,

which manages bulk email, and CiviMember
,
which tracks constituent
memberships that require d
ues or expire, are examples of modules which are
extensions of the CiviCRM application that off
er you additional functionality



New
CiviCRM
modules are created on a regular basis because

the application is
open source



Definition of

Open Source


on Wikipedia



“What is CiviCRM” on Wikipedia



CiviCRM Website



For corrections, updates, or clarifications on this Star Point, please email
sreiter@afsc.org

C. Details:

CiviCRM
is
an

open

source constituent relationship management software. CiviCRM is
web
-
based, internationalized, and designed s
pecifically to meet the needs of
advocacy, nonprofit, and non
-
governmental gr
oups. CiviCRM is a powerful
constituent

relationship management
database that allows you to record and manage
information about various constituents including volunteers, activist
s, donors,
employees, clients, and vendors.
It can
track transactions, conversations, events, or
any type of correspondence with each constituent and store it all in one, easily
accessible and manageable database.

CiviCRM includes the following features:



CiviCRM

provides basic constituent relationship management (eCRM)
functionality.

o

Contacts (Individual, Organization, Household)

o

Static groups of contacts

o

Smart groups of contacts based on saved searches

o

Relationships (employee, volunteer, etc.)

o

Activities

(email, phone calls, events, etc.)

o

Tags

o

Custom Fields

o

Website integration (
Drupal

and
Joomla
)



CiviContribute

is a module, integrated with CiviCRM, to handle donor
management.

o

Con
tributions

o

Accept online donations

o

Multiple payment processors (
PayPal

&
Moneris
)



CiviMail

is, a module, integrated with CiviCRM to handle broadcast email
communications with constituents.

o

Create mass mailings to any CiviCRM group

o

Track open rates

o

Track h
yperlink click throughs



CiviMember

handles membership management and dues.

o

Collect dues online

o

Track expirations, renewals, etc.



CiviEvents


create and register users for events

o

Allow users to register for events online

o

Track attendees to events

o

Track pay
ments for event registration





Written by
:
Sara
h

Reiter

2009

02 06




Revised by
:

Cynthia Tarascio

2009

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