C.V. Thomas Tausend

plumpbustlingInternet and Web Development

Dec 4, 2013 (3 years and 6 months ago)

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Training mit Spaß und Erfolg


Tho
mas Tausend

Häusergasse 15

64521 Groß
-
Gerau

Tel 0 61 52


94 93 20

mobil: 0172 647 1000


Fax: 0 61 52


94 93 22

䵯扩l㨠0172
-

647 1000

E
-
Mail: Thomas.Tausend@ENTERtrainer.com

Homepage: HTTP://ENTERtrainer.com

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C.V.

Thomas Tausend


Professional Experience


since

2000




D
esign, software
-
development
, database
-
administration and CEO for an
Internet travel
-
agency

since
1997




M
anagement of a webhosting agency, design, installation, operation and
support of corpor
ate websites and e
-
commerce (shop and content
management systems
)

since
1995



Author of
several correspondence course instruction material
s

since
1993



Freelance

trainer for IT and soft
-
skills with over 1000 successful seminars

1991


1993




B
ranch manage
r for an international financial services broker in Darmstadt

1989


1991




Head of the computer and telecommunications

department of an electronics
retail warehouse in Frankfurt

1984
-

1989




E
ditorial work for various computer magazines

(500+ published p
ages)



Education




Handelsfachwirt

(~ Bachelor of Trade and Commerce)



IHK „Ausbildung der Ausbilder“



Einzelhandelskaufmann



Fachhochschulreife Wirtschaft, Verwaltung und Rechtspflege

(~

vocational diploma
in
economy, administration and judicature)



Continu
ous training through seminars, conferences and workshops as with
Anthony Robbins,
Vera
F.
Birkenbihl, Dirk Treusch, Gregor Staub,
Robert
Bergman, Axel
J.
Bertling, Rolf H. Ruhleder, Carsten Maschmeyer, Monika
Matschnig
, Henry Maske, Bill Clinton, Dr. Bertr
and Piccard

and others



Bio




Date of birth
:
27.
July
1966



Birthplace
: Schwäbisch Gmünd



Nationality
:
German



Languages
:



German
(
mother tongue
)



English
(
fluent
-

even as a seminar language
)



Married, 2 children



C
omputers since 1980



self
-
employed since 1991



Hobbies: Computers, Internet, Travel





Thomas Tausend * Häusergasse 15 * 64521 Groß
-
Gerau

Fax: 0 61 52


94 93 22

䵯扩l㨠0172
-

647 1000

E
-
Mail: Thomas.Tausend@ENTERtrainer.com

Homepage: HTTP://ENTERtrainer.com

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Know How

"When your only tool is a hammer, every problem tends to look like a nail!"

(Paul Watzlawick)


My "tool box":


Hardware:




PC (construction, diagnosis, repair, upgrade, conversion)



Apple Macintosh



Network
Infrastructure



Printers



Print Servers



Scanners



NAS Storage



Routers



WLAN



Smartphones (Symbian S60, Apple iPhone ...)



POS systems



Phone Systems


Windows Skills




NT 4.0 Server



Windows SBS



Windows 2003 Server



Windows 2008 Server



Microsoft Exchange Server



Micro
soft SQL Server



Microsoft Terminal Server



Microsoft IIS


Installation

Configuration

Maintenance

Installation of appropriate service packs and updates

Migration

Debugging




Windows 3.1



Windows 95



Windows 98



Windows ME



Windows 2000



Windows NT 4.0 client



Windo
ws XP



Windows Vista



Windows 7





Thomas Tausend * Häusergasse 15 * 64521 Groß
-
Gerau

Fax: 0 61 52


94 93 22

䵯扩l㨠0172
-

647 1000

E
-
Mail: Thomas.Tausend@ENTERtrainer.com

Homepage: HTTP://ENTERtrainer.com

Seite
3

von
8


Installing Microsoft Windows Workstations in Networks on multiprocessor and RAID systems

Service Pack Installation


Installations of several additional applications and Admin
-
Tools


All Office applications (all versions) for
example:



MS
-
Word,



MS Excel



MS
-
Access



MS Powerpoint



MS Frontpage



MS Expression Web



MS Outlook



MS Internet Explorer



Firefox



Safari



CorelDraw



Lotus AmiPro



Lotus 1
-
2
-
3



Lotus Freelance



Lotus Notes



Corel Draw



Corel PhotoPaint


Connection to the intranet and inte
rnet servers, routers and proxy servers

Installation of various backup solutions


Administration User Administration in one or more domains or ADSs under the consideration

of the following topics:




RAS access and authorization



Network printer installation

and access control



Planning and creating structures in networks and allocation of rights for groups and



users



Terminal Server / Remote Desktop



Voice over IP / ISDN over IP



Active Directory Services



Software
-
Development:




Basic (various dialects)



VBA



Ja
va / Java Script



Assembler



PHP



Objective
-
C


Internet / Intranet




Apache Webserver



Parallels / Plesk / YAST / Webmin



html / xml / CSS



mySQL / Microsoft SQL Server




Thomas Tausend * Häusergasse 15 * 64521 Groß
-
Gerau

Fax: 0 61 52


94 93 22

䵯扩l㨠0172
-

647 1000

E
-
Mail: Thomas.Tausend@ENTERtrainer.com

Homepage: HTTP://ENTERtrainer.com

Seite
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8




Content Management Systems CMS (Joomla, Typo3, Postnuke, etc.)



Webshops (Caupo, osCommerce and

others)



e
-
Commerce



SEO Search Engine Optimization



Google Adwords Optimization



Internet Explorer



Firefox



Chrome



Safari


Consulting & Development Skills




Moderation of planning teams



project planning



Creating documentation and manuals



Creating requirement s
pecifications



Basic hardware and software layout



Team leadership



consulting for customers and partners in listed topics


Soft
-
Skill
-
Seminars:




How to get a good memory



Communication Training



Rhetoric on the phone



How to set goals and achieve them



Successfu
l salesmanship



Customer Orientation



Team building



Presentation Techniques


Seminars, Trainings & Workshop for o
ther topics on request!



Thomas Tausend * Häusergasse 15 * 64521 Groß
-
Gerau

Fax: 0 61 52


94 93 22

䵯扩l㨠0172
-

647 1000

E
-
Mail: Thomas.Tausend@ENTERtrainer.com

Homepage: HTTP://ENTERtrainer.com

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Project examples

Below is a selection of some of my projects. Since most of these projects were supervised by me
for seve
ral years in varying intensity, they sometimes overlap.


Construction and maintenance of Internet discount travel agency

1999
-

2009


From the selection and purchase of the hardware to the design and programming of the CRM and
the online booking engine (IB
E) all the workflow was in my responsibility.




Preparation of specifications



Advice on the procurement of hardware and software



Installation and configuration of Windows XP (local and Home Office) and Windows Vista
(some in a virtual environment on Mac /
Parallels)



Installation, configuration and maintenance of Windows Server 2003, MS Exchange Server
(with integrated Tobit DAVID for voice mail), MS SQL Server, MS Terminal Server, resource
management and user permissions in Active Directory



Web
-
based CMS Jo
omla with individual HTML / CSS templates and various extensions



PHP (3.x/4.x / last 5.x) / HTML / Java Script IBE (Internet Booking Engine) real
-
time retail
bookings, partly based on Zend Framework



mySQL database under Apache / Linux



XML interface to the
reservation systems of various tour
-
operators



Bi
-
directional ODBC connection to local CRM



individual CRM based on MS Access / VBA and MS SQL server backend



interfaces with Exchange, Outlook and Word



CTI interface to AGFEO PBX / ISDN over IP



Data import int
erface for XML and CSV



Modular quotation tool via e
-
mail and fax



Integrated TOMA Mask (Travel Industry Standard)



point and click booking interface



Customer data management with two level duplication warning



payment tracking, dunning



automatic printing of t
ravel documents (cover letter / voucher / guide)



Support for electronic franking tool (Stampit)



integrated staff resource planning



setup of home
-
office workstations



Multi
-
screen setup (at least 3 screens per PC)



Building a call center centralized / decentr
alized



Coordination with external service providers (logistics, infrastructure, debt collection)


Construction and maintenance of web hosting provider

1997
-

2002


In a small internet provider, which was set up as many of today's well
-
known large providers

didn't
exist, I
could completely

immerse into the management of Sun and Linux webservers.




Creation and maintenance of various webservers Linux (Redhat, Suse)



Server maintenance with Parallels / Plesk, Webmin, Yast Others



mail server setup, virus protecti
on, Anti
-
spam (SpamAssassin, Greylisting, ...)



Administration of Web, mail, FTP and database servers



Application and maintenance for more than 100 domains



Customer support



Developement of a local CRM with MS Access / VBA




Thomas Tausend * Häusergasse 15 * 64521 Groß
-
Gerau

Fax: 0 61 52


94 93 22

䵯扩l㨠0172
-

647 1000

E
-
Mail: Thomas.Tausend@ENTERtrainer.com

Homepage: HTTP://ENTERtrainer.com

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Installation of various WebShops

2002
-

Present


For several customers I was involved in planning and realization of their own e
-
commerce solution.
From a few dozens to several thousand articles all kinds of shops had to be created.




Installation, configuration and customization of variou
s e
-
commerce systems for car
accessories, tuning, toys, services
-

B2C and B2B



Programming of import filters / interfaces for data import from existing ERP systems



Optimizing pages for search engines (SEO), online marketing


Used Systems:


Caupo Shop



Serve
r setup



Installation



adaptation of templates



Data conversion and import via XL Macros



osCommerce



Server setup



installation of osCommerce



adaptation of templates to the customer's CD



extension addons by third party



Programming of additional functionality
to customer requirements



connection to the customer's ERP system



Programming of an import interface for consolidation, conversion and acquisition of large
amounts of data based on MS
-
Access


Mannheimer Maimarkt fair presence

May 2001/2002/2003


For a booth

at the largest fair in South
-
Germany with over 500,000 visitors, a representative
exhibition appearance for a tour operator had to be realized




Stand design with CAD system



Design, tendering and contracting for advertising, printing products and lettering



Coordination of exhibitions and Logistics



Selection, training and motivation of the staff



Planning and installation of communication infrastructure for telephony and Internet



analysis and reporting



Programming of online tools, "Web 2.0"

1997
-

today


Fo
r a very personal project I created some interactive tools
-

mostly based on PHP / mySQL




FAQ database in PHP / mySQL with MS
-
Access front
-
end for easy data maintenance



Online
-
encyclopedia/calendar in PHP with mySQL




Thomas Tausend * Häusergasse 15 * 64521 Groß
-
Gerau

Fax: 0 61 52


94 93 22

䵯扩l㨠0172
-

647 1000

E
-
Mail: Thomas.Tausend@ENTERtrainer.com

Homepage: HTTP://ENTERtrainer.com

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Interactive online Photo Tour



graphical
guestbook (dynamically generated images instead of text entries)



creation and maintenance of an interactive Fan
-
portal



Creation, Maintenance & Care for Website ENTERtrainer.com

1997
-

today


In order to communicate my services and provide an extra servic
e to my partners, I am using a
website at http://ENTERtrainer.com on dedicated webservers. During the long years it's existence,
many techniques and tools were in use.




Operating on a dedicated Linux server (Redhat / Suse)



Administration of the (Apache) we
b, mail and database server



Softwareinstalation, Anti
-
Spam (Spam Assassin, Greylisting)



HTML / PHP / CSS / Java Script / mySQL



Web page design with text editor, MS Frontpage, MS Expression Web and others



migration between different servers and operating sy
stems



Resource database with dynamic graphical calendar with real
-
time
-
interface in
PHP/mySQL


Arcor Launch

1997

Motivation and customer orientation seminars nationwide as an accompanying activity to the
transition from DBKom to the newly formed Arcor Comp
any.




Paradigms



Customer Orientation



Conflict
-
free conversation



Employee Motivation



Team building


Introduction of IBM POS Systems

1995


Conversion to IBM POS systems and materials for a nation
-
wide retail chain with over 600
branches.




Training of staff



p
ower
-
seminars for branch managers


Design

and programming of a human resource database

1992
-

1995


For a large bank in Frankfurt, the administration of training activities for the employees to be
systematized and simplified. As a solution, a custom MS Acc
ess database was programmed




Seminar Management



Resource planning



Trainer
-
Management



Participant Management




Thomas Tausend * Häusergasse 15 * 64521 Groß
-
Gerau

Fax: 0 61 52


94 93 22

䵯扩l㨠0172
-

647 1000

E
-
Mail: Thomas.Tausend@ENTERtrainer.com

Homepage: HTTP://ENTERtrainer.com

Seite
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8




printing of lists of participants, spatial plans and certificates



cost control



statistics



Author of several correspondence course in
struction materials

1995
-

2000


For a large correspondence course institute, with whom I still collaborate regularly, I wrote several
training materials





Computer Basics



Internet Basics



Internet browser



HTML



Marketing / Sales