Customer Return Material Report

pigsabusiveElectronics - Devices

Nov 29, 2013 (3 years and 8 months ago)

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Customer Return Material Report


Brooks Automation (Germany) GmbH


RFID Division


Quality Control


Gartenstr. 19


D
-
95490 Mistelgau


rfid.support@brooks.com

Tel: +49
-
9279 991 931

File:
pigsabusive_5e264b8a
-
85f4
-
4097
-
93ee
-
7521ba73003c.docx

Date: 2012
-
11
-
14

Rev. 1.1

Doc.No.: Q08008


Page
1

of
1





RMA No.:









Customer

CUSTOMER

(address for return)

RESPONSI BLE PERSON (techni ci an/fi el d engi neer on cust omer si t e)

DATE



















TELEPHONE NO.:







EMAI L ADDRESS:







CUSTOMER OWN RETURN AUTHORIZATI ON CODE







DEVICE:

PART NUMBER:

SERI AL NUMBER:



















HI STORY OF THE DEVICE:


device was applied to equipment


if yes, how long:








Out
-
of
-
box problem



first intallation,
device was origina
l
l
y

packed


device was used for test purpose (software development etc.)


if yes, how long:







ATTEMPT TO SOLVE THE
PROBLEM WITH BROOKS RFI D SUPPORT:


by email


by phone


No

LAST ACTI ONS OF THE DEVI CE BEFORE MALFUNCTI ONI NG (l ast communi cat i on messages, i nst al l at i on pr ocess on equi pment, et c.)







ERROR DESCRI PTI ON ( mal f unct i on, error messages, et c.)







REPAI R COSTS:


Warranty


Calculation on expenditure


Repair according cost estimate


Please ensure that the devices are properly packed to avoid any damage on transportation!


BROOKS

BROOKS REPAIR REPORT

PROJECT:

ORDER:

DELI VERY DATE:

QM ENG.

























REPAI R REPORT:







EXPENDITURE OF REPAIR:

POSITION

ARTICLE

DESCRIPTION

QTY


























Warranty:


YES


NO

Goodwill
:


Yes


NO

DATE:

SI GNATURE:

Rel ease Warrant y: