The purpose of this course are

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Nov 14, 2013 (3 years and 9 months ago)

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WORKING WITH PEOPLE AROUND THE WORLD IN 21 CENTURY

Cycle courses for communication, interpersonal, leadership, team work, business
development and crisis management


Introduction

Target Audience

InTroDucTIon 3

InTenDeD auDIence 4

1 The approach to
working with people in the
21st century

1 WorKInG WITH PeoPLe arounD THe
WorLD: a 21sT cenTurY aPProacH

2 How to write effectively

3 How to write a business
-
like

4 How to write a virtual reality

2 WrITInG To WIn

3 WrITInG THaT means BusIness 6

4 WrITIn
G In a VIrTuaL WorLD

5 How to write effective invitation to submit
proposals


6 How to blog for business expansion

5 WrITInG rFP’s THaT BrInG BusIness


6 BLoGGInG To BuILD BusIness


7 Effective technical writing

8 How to talk about business

9
Effective Business Presentations

7 TecHnIcaL WrITInG THaT WorKs

8 sPeaKInG oF BusIness 11

9 PresenTaTIons THaT WorK aT WorK 12

10 Effective management of business meetings

11 Effective management of virtual meetings

12 effective presentations in virtua
l reality

10 LeaDInG meeTInGs To acHIeVe BusIness
ouTcomes 13

11 LeaDInG meeTInGs In VIrTuaL reaLITIes

12 maKInG eFFecTIVe PresenTaTIons In
VIrTuaL reaLITIes

13 Effective influence through the use of
acting techniques

14 Effective counseling services

1
3 eFFecTIVe InFLuence THrouGH acTInG
TecHnIques 16

14 communIcaTInG eFFecTIVeLY In
consuLTInG enGaGemenTs 17

15 Leadership in typical business environment

16 How to become an entrepreneur at work

17 How to become an innovator in the
workplace

15
LeaDersHIP In TYPIcaL & aTYPIcaL
BusIness seTTInGs 18

16 BecomInG an enTrePreneur aT WorK 19

17 BeInG more InnoVaTIVe on THe JoB

18 Using leadership skills to achieve business
goals19 Using the emotional factors in
establishing business ties20 How
effectively
convince others21 Arts narrator in business
communication22 Running a business in the
midst of crisis23 Effective communication
through the use and understanding of body
language

18 usInG LeaDersHIP To accomPLIsH
BusIness GoaLs 21

19 usInG emo
TIonaL InTeLLIGence To
connecT In BusIness 22

20 usInG PersuasIon To InFLuence oTHers 23

21 usInG sTorYTeLLInG In BusIness 24

22 manaGInG In THe mIDsT oF crIsIs

23 usInG & unDersTanDInG BoDY
LanGuaGe To communIcaTe eFFecTIVeLY
26

24 courses tailored
to customer needs

24
cusTomIzeD courses 27


Evidence (effectiveness of courses
offered)Teachers

About Us



1.

WORKING WITH PEOPLE AROUND THE WORLD IN 21 CENTURY

Introduction

In an era when the development of interpersonal relationships behind the rapid
tec
hnological development cycle i
Carnegie offers courses 1
-
2
-
days
duration
aimed at the development of "soft" skills, which are held the most qualified
experts in their field. The following is an overview of all the courses below



Target Audience

Technical m
anagers

The concierge staff

Staff members


2 How to write effectively (WrITInG To Win)

Written communication is used extensively today in the business world, and
vertically and horizontally, so it is very important to be able to write clearly
summarized cl
early. During the course, students write a lot, edit and discuss
their written work. Designed for employees and supervisors for whom English
is not their native language (it is already doing ourselves in Business English)



3 How to write a business
-
like
(3 WrITInG THaT means BusIness)

The same course of a business letter, but a higher level, for senior executives


4 WrITInG In a VIrTuaL WorLD

Features of business communication through blogs, email, instant
correspondence (instant messaging), electronic ne
tworks, the Internet provides
networking opportunities designed for marketers, sales managers and
administrators


5 How to write an invitation for proposals to expand the business
WrITInG rFP's THaT BrInG BusIness

The ability to write effectively inviting
the submission of proposals is critical to
business growth. The course is designed for marketers, sales managers and
administrators


6 How to blog for business expansion BLoGGInG To BuILD BusIness


Teaches specific blogging. A lot of criticism and praise f
or companies comes
through blogs. Therefore, they should possess a weapon for influencing public
opinion
.
Designed for marketers, sales managers and administrators


7

Effective

technical writing TecHnIcaL WrITInG THaT WorKs

Few people like to read what you

write. Read only to get the necessary business
information. The course teaches writing concisely, clearly, clearly it is
particularly difficult to do in the preparation of technical texts. We give a
necessary format and language tools.

Designed for middle
-
and lower
-
level
managers, for whom English is not their native


8 How

to

talk about business sPeaKInG oF BusIness

Presentation skills, public speaking, common mistakes and tips to avoid them is
recommended to all who want to improve their public speaking
skills to speak
in public

9 Effective Business Presentations PresenTaTIons THaT WorK aT WorK

Same as 8 but at a more advanced level


10 Effective management of business meetings LeaDInG meeTInGs To
acHIeVe BusIness
outcomes

For a meeting to lose a lot of
time. The course teaches how to conduct them
more specifically, to analyze their productivity, an agenda, plan their time and
achieve maximum effectiveness is intended for those who need to conduct
meetings.


11 Effective management of virtual meetingsLeaD
InG meeTInGs In
VIrTuaL
realities

Now more and more to hold virtual meetings via video and web conferences
How to know who is "present" how to understand body language, and so you do
not waste time Designed for those who by the nature of conducting virtual

meetings


12

Effektivnye presentations in virtual realitymaKInG eFFecTIVe
PresenTaTIons In VIrTuaL
realities

Virtual presentations even more difficult to make than real. The course teaches
practical skills for effective presentations through the use of vi
rtual voice,
Power Point, involving audience.


13. Effective action by the use of acting techniques


This course is designed for executives and managers. The course will teach the
effective influence on other people, using the incremental technology,
intro
duces the innovative means of communication. The course is a form of
"cross
-
training." You will learn practical techniques to help you become a more
expressive and powerful.

The purpose of this course are:

1. learn visual, auditory and temporary impact tec
hniques for communication
between the speaker and hearer man. These techniques include the
concentration, the use of body language, how to posture, movement, gestures,
key words, control of the audience vote, the thinking, the goal.

2. create new, expressi
ve and convincing image of the speaker
-
listener thoughts

3. learn to use the "Action" to influence others

4. learn management techniques tense situation

5. use your human qualities in communication.


Course content:

1. The initial 2.3 minute presentation

2. The essence of the speech

3. Reduction of tension and articulation charge

4. The sequence of speech

5. Establishing operations in a text

6. The expressive power of a scene of dramatic duo

7. Exercise for the development of self
-
confidence

8. Type of
presentation: the impact on the audience

9. Identification of "best quality" in every person

10. The expressive power of a dramatic monologue

11. The final 2.3 minute presentation


At the end of the course, participants take away
:

-

Understanding of "actin
g"

-

A new, positive attitude

-

"Human connection" for the speaker to the listener

-

Practical techniques for a positive impact on the listeners.


Instructor of the course:
Geoffrey Hitch


14. Effective counseling services


The purpose of this course are:

-

To help students interested in consulting to acquire new skills

-

To improve existing skills

-

To show the increased value for the firms that employ them and the customers
who rely on them


Course content:

Based on interviews with graduates practicing co
nsultants and clients this
course focuses on:

-

Self
-
assessment: where you can be better?

-

"Personal" part of consulting: keep your manner and conduct themselves, the
confidence

-

The convenience of your role with customers: how to establish relationships
,
to interest, to converse, to establish trust and build relationships

-

Management of the meeting: setting capabilities requirements gathering,
writing effective presentations at the conference, effective briefings;

-

Information management: maintaining
effective meetings, presentations,
business evaluation and review brands


At the end of the course, participants:

• will have a better idea of
what consulting firms and their clients are looking
for a consultant.

• acquire advanced skills in consulting



gain confidence in his ability to lead customers.


Instructor of the course:

Gil Taran


15. Leadership in the typical conditions of the business environment

This unique course is a widely used technique, "Situational Leadership".
"Situational Leadership"
allows you to use your own style to the needs of the
situation. You will learn how smart you can adapt your style to each team
member is doing their best.


The purpose of this course are:

-

Analysis of Leadership

-

Participation in exercises to identify th
e leader

-

Participation in the role
-
playing game "manager"


Course content:

• styles of leadership

• shortcomings leader

• typical situations

• point of view

• conflict

• Conflict Management

At the end of the course, participants:

-

Learn how to evaluate
some governance problems

-

Will learn the technique of "Situational Leadership"


Instructor of the course:

Gil Taran


16. How to become an entrepreneur at work

This course will examine all aspects of the business: characterization of a
successful
entrepreneur, as new enterprises, strategic and financial planning,
writing a business plan, obtaining financing, starting a new business or social
enterprise.


The purpose of this course are:

-

To explain what it means to be an entrepreneur.

-

To teach sk
ills

-

Show different "entrepreneurial history"

-

To enter into the business plan "view entrepreneur"

-

To see the process start a business business / company


Course content:

-

The definition of an entrepreneur

-

First steps entrepreneur

-

Bill Gates

-

St
eve Jobs

-

Management

-

Art initiatives

-

Fundraising

-

Team building

-

Recruiting


At the end of the course, participants:

-

Possess knowledge of how to become an entrepreneur

-

Learn how to be an entrepreneur in business and beyond

-

Assess the risks and

rewards of business


Instructor of the course:

Gil Taran


17. How to become an innovator in the workplace

This course is intended for organizations and people who want to be more
creative, to take innovative solutions creatively develop thinking skills. W
ith
this purpose, we consider topics such as strategic thinking, creative thinking,
business planning, marketing, business financing, as well as communication
with colleagues, leadership and more.

Most of the time will be devoted to the
discussion and lect
ure. We

discuss current issues of innovation and business
development, video performances with local and foreign experts.



The purpose of this course are:

-

To provide a model of innovative thinking

-

To show the way from creation to implementation

-

To i
mprove the ability to express thoughts in writing

-

To reduce the fear of risk and presentation of new ideas

-

To show the way of presenting innovative ideas audience.


Course content:

-

Definition of innovation and creative thinking

-

Get the idea

-

Innovation

-

The use of teams and teamwork

-

The formulation of business objectives, analysis of models of strategic
thinking

-

Drawing up a business plan, which will consider the potential customers, their
demographic and psychographic characteristics, gr
aphics, business processing.
-

Understanding of the new business

-

The formation of the financial picture

-

Marketing

-

Positioning and branding your innovation


At the end of the course, participants:


-

Understand the difference between strategic and cre
ative / innovative

thinking

-

Understand how to work alone and as part of an innovative team
-

Master the
process of merging the creative and strategic thinking
-

Will feel more confident
in matters of innovation


Instructor of the course:

Gil Taran


18. Use

leadership skills to achieve business goals

This course uses and develops participants' understanding of the basic aspects
of leadership to reflect the current problems between employers and employees.
Using the latest research in the field of leadership,

this program covers issues
related to leadership and CIO experience.

In addition to identifying the
strengths and development areas, as well as models for the study of coalition

and support, participants explore the unique solutions and compromises that
t
hey face as a CIO. This course will enhance your potential as leaders and
improve your leadership.


The purpose of this course are:

-

To provide a thorough assessment of leadership style and behavior based on
feedback from their superiors, colleagues, the
director and members of the
course;

-

Improve the ability to give and receive constructive feedback;

-

Provide a strategy for the use of power and influence across the organization;
-

To learn how to build coalitions and support;

-

To learn to negotiate


At

the end of the course, participants:

-

Understand the difference between strategic and creative / innovative

thinking

-

Understand how to work alone and as part of an innovative team

-

Master the process of merging the creative and strategic thinking

19.
The use of emotional factors in the establishment of business relations

This course will lead Carnegie Mellon University professor and former vice
-
president of marketing for health multibillion company. The course will help
participants to understand and l
earn to manage their emotions, the emotions of
his colleagues and clients. The course enables participants to think about the
emotional situation

study the effect of emotions on business situations, their
emotional sphere, increase self
-
awareness, assessme
nt and control of emotions
and building and maintaining empathy and awareness of emotional
development team. In addition, it affects the rules of persuasion, the importance
of storytelling, and how to use sign language in the evaluation and
understanding o
f emotions.


The purpose of this course are:

-

Increase the emotional readiness of the participants;

-

To prepare participants to better understand the feelings and emotions of
others

-

Develop the ability to achieve business goals

Course content:

• What i
s the feeling? What is intelligence? How are they created?

• What is leadership? What is Teamwork?

• What is your emotional intelligence? What is emotional intelligence of your
company?

• Do you know your emotions? You can control them? Do you motivate
you
rself? Can you understand the emotions of others?

• What is the role of innovation, adaptation, commitment, initiative and
optimism in emotional intelligence?

• How to improve individual and team performance with emotional
intelligence?

• What can you tell

us about the body language of emotions?


At the end of the course, participants:

-

Will know the meaning and importance of emotional intelligence

-

Will be able to measure and evaluate individual and group emotional
intelligence

-

Will be able to apply th
e principles of emotional intelligence to improve
performance

-

Will be better able to manage the emotions of people and motivate others to
do the same.


Instructor of the course:

Ed Barr


20. How to effectively convince others

This course uses of Cialdini

and leads participants to understand the importance
of persuasion and influence.


The purpose of this course are:

-

To improve understanding of the science of persuasion

-

To learn to use persuasion to achieve the objectives of companies and
customers


Co
urse content:

• What is belief?

• How to use it to achieve the objectives of the company and customers?

• What are the beliefs that your family?


At the end of the course, participants:

-

Master the rules of persuasion

-

Learn how to use the techniques of
persuasion

-

Understand how to achieve the goals of the company and the client, using the
techniques of persuasion


Instructor of the course:

Ed Barr


21. Art of the storyteller in business communication

This course provides participants a simple but
effective model of narrative that
allows them to tell the stories of their business, customers, products and
services.


Target Audience:

This course is intended for employees in marketing, sales and administrative
area. May register for the course, only 30

people.


Instructor of the course:
Ed Barr


The purpose of this course are:

-

To improve the communication skills that will make the interaction more
productive;

-

Improve the relationship that will involve internal and external audiences to
achieve their

goals.


Course content:

• Why use a narrative?

• What is history? What is an anecdote?

• What are the business stories we tell each day?

• What business story you can tell us?

• What's your story illustrate?

• How does your story can help business relatio
ns?


At the end of the course, participants:

-

Understand the importance of good communication skills

-

Learn how to recognize a good business story

-

Learn how to tell the story of the business

-

Learn how to maintain and develop relations with the Associ
ation of
Cognizant and customers
-

Learn how to use communication as a key to the
team and client management

22 Running a business in the midst of crisis

This course teaches the basics of crisis management through case studies, and
so artists are preparing
to solve important problems, impair their reputation and
the company itself.


The purpose of this course are:

-

Discuss the corporate reputation;

• Identify different types of crises;

• Determine the vulnerability of the crisis;

• Identify the importance o
f the mission and values;

• Understand how to deal with the media;

• Review case studies;

• role
-
play scenarios crisis.Course content:

• Definition of crisis

• An understanding of vulnerability

• The study of some crisis situations

• Learning from others'
mistakes

• Create a crisis plan

• Create a crisis team

• An understanding of the mass media

• Messaging

• Create a support team of crisis

• Understand the risks and opportunities

• The use of the strengths and weaknesses

• Evaluation of the crisis


At the
end of the course, participants:

• learn how to make plans to overcome the crisis

• learn how to create groups of the crisis;

• learn to understand the need for appropriate messages;

• discuss the role of the Internet in crisis situations;

• Identify
support groups;

• conduct an audit risk.


Instructor of the course:

Ed Barr


23. Effective communication through the use and understanding of body
language


Target Audience:

This course is designed for administrators, managers, and for those who want a
better understanding of the audience, especially the sellers.


Instructor of the course:

Ed Barr


The purpose of this course are:

• Analysis of body language in communication;

• Provide recommendations for the understanding of autonomous
communications;


Practice reading body language signals, understanding body language

• Use body language to achieve business goals.


Course content:

-

A review of communication

-

Posture, gestures and positions, eye contact

-

The impact of culture on communication

-

Modeli
ng of body language
-

Tone of voice


At the end of the course, participants
:

-

Understand the principles of communication

-

Understand how the language of the body, "says" Offline

-

Will be able to read basic body language signals

-

Be able to use an
understanding of body language to achieve business goals


24. Work with us to explore your needs and develop specific courses
tailored to your business needs

To advise on the organization of training sessions focused on the specific needs
of each client, t
o provide measurable results for the further development of your
business.