Innovating Your Business

parakeetconspiracyManagement

Nov 20, 2013 (3 years and 10 months ago)

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Innovating Your Business

ICT skills for innovative agribusiness management


Innovate Your Business


Simple Delivering Scenario


Dynamics Family


What is NAV?


Dynamics NAV Modules


What is CRM?


Dynamics CRM Modules


Integrating Dynamics CRM and NAV


Dynamics CRM and NAV for Agribusiness


Delivering Scenario With Dynamics

2


Better Communication


Robust System (no place for human errors)


Defined Business
Processes


Low Business Risk (Natural Damage
…)


Lower the Costs


Better Business Decisions


Happy Employees and
Customers


Maintain
a competitive edge and build a strong presence among other
organizations

3

4

Late Shipment Delivery

Unsatisfied Customer

Unsatisfied Employees

Bad Communication

History Related
to 1 Employee

ERP

AX

NAV

CRM

5


E
nterprise
R
esource
P
lanning


Covers the 3 Main Modules: Financial, Supply Chain & Production, HR and Payroll
Management


Cash Flow Management and Cost accounting


Advanced Dimensions and Finances Analysis


C
omplete
control over
the core
business processes
(small and mid
-
sized companies)


Have a Multi
-
language and Multi
-
currency Capabilities


Local/International Standards Following Best Practices


Wide Reporting Abilities

6

7

NAV

Financial

Supply Chain/Production

HR/Payroll


General ledger


Cash flow


Fixed assets


Bank management


Budgeting and Reporting


Consolidation


Cost accounting (extended
pack)


Inventory management


Warehouse management


Receivables and payables


Purchasing


Assembly management


Sales order management


Routing and BOM


Applicant Management


Employee Management


Training and Performance


Time and Attendance


Payroll


Appraisal and Evaluation


C
ustomer
R
elationship
M
anagement


Covers the 3 Modules: Sales, Marketing and Service


Automate my Business
Logic


Have a 360º View of My
Clients


Gain clients’ loyalty and attract new ones


Activity Management


Organization/User Defined Process


Goals Management


Wide Reporting Abilities


8

9

CRM

Sales

Marketing

Service


Activity Management


Accounts/Contacts
Management


Leads Management


Defined Sales Process


Sales Pipeline Management


Activity Management


Accounts/Contacts
Management


Marketing Lists


Campaigns/Quick Campaigns


Activity Management


Case Management


Knowledge Base


Service Contracts



Covering Presales, sales and after sales


Out
-
of
-
The
-
Box Integration Engine


Both are Microsoft products, meaning minimal customization is needed to
connect the 2 systems


Straight forward sales processes which is directly reflected in the
accounting ledger ( minimal human intervention)


Same look and feel like any other Microsoft Product (Excel, Word…)


Office integration ( Word, Excel, Outlook)


Offline capability

10

NAV

CRM


What can NAV do:


International ERP System


Better control, increase your margins and drive profitable growth


Improved Shipment and delivery times


Improved inventory and warehouse management


Increased
cash flow and cost insight

11


What can CRM do:


Manage the relationships with the current customers


Manage/Follow
-
up on leads (Potential Customers)


360º View of your
Clients


Automate Business Logic


Manage Marketing Activities


Improved Customer Service


Better Business Decisions


Increase employees’ satisfaction

12

Satisfied Customer

On
-
Time Delivery

Satisfied User

History Related to the Application

Automated Process

Thank you

“We realized full payback within two years
with Dynamics NAV”

-

Klas

Elmroth
, Finance
Director, Thomas Cook
.

“Dynamics NAV is helping us run our
business more efficiently”



Mark Hudson,
Chief Information Officer, Harris Farm Markets

“Dynamics CRM gave a better view of the
customer to the CS department, they can
now deliver right products in the right place
at the right time”



Coert

Rasenberg
, CRM
Manager, Scotts Professional

“With Dynamics CRM we can draw detailed
information about a particular account in a
timely manner”



Amber Vaughn, Sales
department adviser, Catalyst Paper