Solutions Beyond Technology

panicyfewInternet and Web Development

Nov 18, 2013 (3 years and 6 months ago)

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Solutions Beyond Technology

Information Technologies Inc.,

Vision Statement

To be the safest, most progressive Technology Provider,
relentless in the pursuit of Client and employee excellence
.

Mission Statement

To capitalize on the efficiency of Information Technology
Industry to serve Clients. We strive constantly to make K
-
Soft

a winning competitor both today and in the future. We embrace
bold strategies that will lead to our success in the marketplace.
We aggressively leverage our unique set of assets to provide
exceptional value for our shareholders and Clients.

Information Technologies Inc.,

The Management

Ramesh Gangisetti


Chairman

Pioneer in IT enabled services and has extensive experience with Corporate America in IT services and
outsourcing.

Tech
-
lead at K
-
Mart World Head Quarters.

Graduated with M.Sc., Mathematics


Sridevi Gangisetti
-

Vice President (Human Resources)

Has extensive experience in planning, directing, and coordinating human resource management activities.

Graduated with Bachelors in Commerce.


Mrkanda. D Fitch


Director (Finance & Administration)

Experienced Finance and General Management professional

Has strong background in IT, Legal and Financial Services.

Has done corporate advisory and consulting services for companies and Industries across USA and India.


Matt Beyler


Director of Sales & Marketing/General Manager

Has over 35 years experience in the field of Marketing.

Brings variety of marketing practices and an expert in direct marketing practices.

Served as marketing consultant for a variety of businesses.

Matt Beyler is quite a “technology savvy” personality who keeps abreast of various technological
developments and brings in tremendous value to Ksoft through his in
-
depth analysis of its business potential.

Matt obtained his Bachelors Degree in Business Management from the University of Wisconsin.

Information Technologies Inc.,

Key Success Factors



Consistent performance by K
-
Soft products worldwide.




Increased sales thru search engine optimization techniques to its customers worldwide.





Needs of the client are identified and performance matrix are defined.




Extended support to its customers over the years starting with a basic need like , constructing


a Website to the development of full fledged Software application in their respective domains,


along with call center services utilization.




A One Stop Shop IT and Call Center solutions provider, worldwide.




Targeting Small , medium scale businesses other than large scale clientele, worldwide.

Information Technologies Inc.,



Education

eSylvan

PCDI



Energy & Utilities

Econnergy



Hi
-
Tech & Retail


HP

Chanel

Force 10 Networks

MSDN



Healthcare

Multiplan



Financial services

Tri
-
state Insurance



Others

World Wildlife Fund

Partial List of clients

Information Technologies Inc.,

Business Opportunities Worldwide



K
-
Soft’s, corner on the software market is to develop software to small, medium and large scale clientele,


support them as they grow.




Be a One Stop Shop Solution provider of IT and Call center needs.




Search engine optimization is an inevitable sales tool to target markets Worldwide, a mega billion dollar


industry.




Set up Inbound & Out bound call centers to direct marketing companies is a huge opportunity.




Targeting 50% of all small businesses who do not have Website & relevant Solutions, IT and Call Center


Support services, worldwide.




Combining all of our skills together K
-
Soft is a team for the future, aiming for mega billion dollars.

Information Technologies Inc.,

Target Market

The worldwide market is growing at a phenomenal rate. McKinsey &
Co.

Predicts global IT
-
enabled services to be over $612 billion by 2005.




According to IDC, worldwide spending on BPO services reached


$405 billion in 2003, an increase of about 8% from 2002. They


estimate that revenues are expected to grow at a compound


annual rate of 11% through 2008 and will total $682.5 billion by


2008.



According to IDC the Indian IT market reached a turnover of US$


12 billion in 2003 and is estimated to touch $65 billion by 2009,


posting a compounded annual growth rate of 21%.




According to Nasscom
-
KPMG estimates, Indian ITES/IT services


sector is expected to generate revenues of US$ 148 billion by


2012, at a CAGR of 35%. dollars.

Information Technologies Inc.,

228.1

27

512.1

198.8

22.4

106.1

36

201.1

Business services


Business Consulting


Key functional business outsourcing

IT services


Out sourcing


Application management


IS outsourcing


Network and desktop outsourcing

Information Technologies Inc.,




McKinsey predicts the Web services to be $70 billion dollars by 2008.




Outsourcing custom application design and hosting market is predicted to hit $50 billion in 2008 according


to IDC study.




The e
-
commerce Website market, spending is thus expected to exceed $759.4 billion in 2007.




IDC forecasts that the US market for Web hosting services alone will be worth approximately $10.8 billion


in 2008.




IDC predicts the global BPO spending will grow at 11% through 2008 touching the figure $682.5 billion.


North America currently represents two
-
thirds of BPO demand.

Market Analysis

Information Technologies Inc.,

Worldwide services spending for
internet by segment (in billions)

Business services

Business Consulting

Key functional business outsourcing

IT services

Out sourcing

Application management

IS outsourcing

Network and desktop outsourcing

(in billons of dollars)

Source: IDC

2005

2006

2007

2008

ANNUAL% GROWTH
2005
-
08

168.6

24.3

144.2

422.8

156.3

17.5

88.0

29.9

187.0

25.3

161.8

450.2

169.4

19.0

93.9

32.0

206.8

26.1

180.7

480.1

183.7

20.6

99.9

33.9

228.1

27.0

201.1

512.1

198.8

22.4

106.1

36.0

9.9

1.7

11.4

6.0

8.3

8.6

6.8

6.5

Information Technologies Inc.,


Offshore outsourcing delivery will show the
highest growth



Cost & quality levels are the biggest drivers

*Source: Industry Analysts

USD Billion
2001
2008
Onshore outsourcing +
Shared services
3304
3664
Offshore outsourcing
17
164
Captive offshoring
35
182
Outsourcing Industry Growth

38%

1.5%

26%

Onshore Outsourcing

& Shared services

Offshore outsourcing

Captive offshoring

CAGR (2001
-

2008)

Information Technologies Inc.,

Business Process outsourcing Advantage India

BPO


HYDERABAD, BANGALORE. INDIA


Ramping up of operations by MNC players. Several Fortune 500 companies have opened centers here.
Companies like GE, and American Express, HP, Microsoft, IBM.


In terms of markets, the US continued to be the main consumer of India's ITES
-
BPO services (with a 66
percent share of the market), followed by Western Europe (including the UK).


ADVANTAGE HYDERABAD

The location of K
-
Soft’s call center, Hyderabad has a high approval rating from multinational companies
such as Microsoft, IBM, and GE for the infrastructure and talent pool.

English speaking and IT savvy workforce suitable for an outsourced call center

India is a growing market in multi lingual customer service.

Best telecom infrastructure to meet outsourced call center requirements

Strong domestic IT services industry to support BPO industry.

Information Technologies Inc.,

Cost

-
45
-
55% factor cost savings.

-
Labor cost arbitrage to continue for 20
-
30 years.

-
Additional cost saving from task re
-
engineering and economies of scale.


Productivity

-
Effective process execution.

-
Time zone advantage and 24 x 7 operations.


Environment

-
Government taxes and duty exemptions.

-
Established infrastructure through technology parks.

-
Subsidies on capital and utilities.


Quality

-
Access to skilled, young motivated and trainable labor pool.

-
Established methodologies and process maturity among vendors.

-
Matrix based management.

India : Cost, Quality and Productivity gains drive the offshoring

Information Technologies Inc.,

PRODUCTS AND SERVICES

SOFTWARE APPLICATIONS

WEB SOLUTIONS

CALL CENTER SERVICES

Information Technologies Inc.,

Software

Applications

Information Technologies Inc.,

3.1 Application Development

K
-
Soft delivers sophisticated application development methodologies and highly effective prototype
-
driven
interactive and incremental application development approaches ably supported by proven offshore delivery
model, mature project management practices and stringent software quality standards.



These include:



Product development.



Customized development.



New application development.



Rapid application development.

Information Technologies Inc.,

The figure shows K
-
Soft’s Technical competencies across industries and
core areas of expertise


Information Technologies Inc.,

Website Development

E
-
Commerce application Packages

Search Engine Optimization

Information Technologies Inc.,



K
-
Soft’s product is considered as an integrated marketing service by clients.




K
-
Soft’s services are perceived as complete Web solutions required by any business.




Proven Search engine optimization expertise, that gives the customers an edge over their


competitors with their top page ranking in leading search engines such as Google, Yahoo,


AltaVista, Overture, MSN etc.,




E
-
commerce will enable the business owner reach out to a worldwide market and do


business without geographical boundaries.




Our Integrated Web based services are briefly described thru the following diagram.

Web Solutions

Information Technologies Inc.,

Web Solutions chart

Information Technologies Inc.,

Call Center

Services

Information Technologies Inc.,



Telephone Answering Services



Account Status Telephone Services



Locator Services



Shipment Tracking



Voice Mail Services



Open IVR Solutions



Employee Testing/Studies



Customer Surveys & Loyalty Programs



800 Number Service Market Research



Payroll and Business Phone Service



Inbound Call Center Services



800 Toll Free Service



Outbound Telemarketing Services




Emergency Notification



Credit Collections



Bulk voice blast / message blast service



Voice Message Telephone Services



Sweepstakes and Contests



On Hold Messaging / Voice Over Talent



Invoice Payment



IVR Management Reports



Bulk Calls and Lead Generation



Satisfaction Surveys



Outbound Call Center Outsourcing



800 Toll Free Services / Call Back Systems



Product Ordering and Fulfillment



Interactive Voice Response Service



Hearing impaired TDD / TTY devices



Inventory Services



Flexible Voice Mail Service

Call Center Services

Information Technologies Inc.,



Mortgage Marketing



Charitable Contributions



Voice Messaging Service



Severe Weather Warnings



800 Calling Card Services



Fund Raising Projects



Political Advertising



Inbound Telemarketing Services



Appointment Reminders



Multilingual call center services worldwide

Call Center Services

Information Technologies Inc.,

K
-
Soft is fully geared to establish communication and collaboration between transcontinental clients and
teams
-

onsite, offsite and offshore, using best technology available today.




Several hundred workstations for software development, testing and support facilities.




In
-
house staff training facility to train hundreds of people at a time with high
-
tech gadgets.




Dedicated Servers for application Hosting, Testing and Client presentation.




Facility for video conferencing/ 24 x 7 VOIP calling for onsite
-
offsite
-
client team coordination.




Contingency and Disaster Recovery.

Information Technologies Inc.,

Infrastructure



Flat, nimble and field oriented organization structure.



Focused attention at all levels.



Global Delivery Model.



Delivery philosophy
-

knowledge management 'from' and 'to' customer.



Full
-
life cycle solutions.



Customer focused workforce.



Proactive investment in customer relationships.



Right mix of domain and technical expertise.



Completely geared to cater to the client's growth.

Value Proposition

Information Technologies Inc.,

K
-
Soft gets a competitive advantage with its horizontal diversification of services with right customer
-
focused attitude, processes and people, with continuous enhancement in technology.




Consultancy about utilizing information technology in a cost effective way.




Caters to market Worldwide




Multilingual software development, telemarketing and with personalized, customer support services.




Ability to produce simple to complex Software and Call Center packages according to type and nature of


business.




Undoubtedly offers the most cost effective packages with its off
-
shore capabilities combined with


superior quality.




Provides one stop shop solution for all information technology, Call Center needs and avoids the need


to its customers, to shop for other vendors, thus offering the unique opportunity to customers to work with


peace of mind while focusing on growth.

Competitive Edge

Information Technologies Inc.,



High Quality and Cost
-
Effective solutions




Domain Knowledge




Easy access to the team in India




US based account management team




Flexible to work with the needs of the client

Our Differentiators

Information Technologies Inc.,

Contact Information

Information Technologies Inc.,

K
-
Soft Information Technologies Inc.,

9951 Atlantic Blvd # 450

Jacksonville FL 32225.


Toll Free

:

877
-
57
-
KSOFT (57638)

Toll Free

:

877
-
575
-
7638

Phone

:

904
-
724
-
5340

Fax

:

904
-
724
-
5396

Voice

:

407
-
947
-
0909

E
-
mail

:

ram@kitinc.com

K
-
Soft Canada

ksoft.canada@kitinc.com



K
-
Soft Australia

ksoft.australia@kitinc.com


K
-
Soft Middle East

ksoft.middleeast@kitinc.com


K
-
Soft Denmark

ksoft.denmark@kitinc.com


K
-
Soft Netherlands

ksoft.netherlands@kitinc.com

K
-
Soft United Kingdom

ksoft.uk@kitinc.com


K
-
Soft USA

ksoft.usa@kitinc.com


K
-
Soft Germany

ksoft.germany@kitinc.com


K
-
Soft Belgium

ksoft.belgium@kitinc.com


K
-
Soft Luxemburgh

ksoft.luxemburgh@kitinc.com

Global Offices

Offshore Development Center

K
-
Soft India (Hyderabad)

ksoft.hyderabd@kitinc.com