Using the system to enhance your work

northcarolinasweekManagement

Nov 10, 2013 (3 years and 9 months ago)

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Using the system to enhance your work

October 9, 2013, 1:15
-
2:15 PM

Presenter
:

Susan Sloan, MA

Performance Management Specialist

Whatcom County Health Department

MONTANA

WASHINGTON


147,042 SQUARE MILES


Counties: 57


41
st

state to enter the union on Nov.
8, 1889


Highest point 12,807 ft.
(Granite Peak)


Lowest point 1,800 ft. (Kootenai
River)


Big Sky Country


Gross economic product (millions):
$36,067


Famous Montanans
: Gary Cooper, Chet
Huntley, Will James (Great Falls),
Evel Knievel, Myrna Loy, David Lynch


Weird Facts
: Montana has 3 times as
many cows as people.






71, 299 SQUARE MILES


Counties: 39


42
nd

state to enter the union on Nov.
11, 1889


Highest point 14,410 ft.
(Mt. Ranier)


Lowest point 0 ft.
(Pacific Ocean)


The Evergreen State


Gross economic product (millions):
$340,460


Famous Washingtonians
: Gypsy Rose
Lee, Bill Gates, Bing Crosby, Bob
Barker, Kurt Cobain, Judy Collins


Weird Facts
: If Bill Gates gave every
single penny of his fortune to the U.S.
government, it would only cover the
U.S. budget deficit for about 15 days.




1.
A
group of interacting,
interrelated, or
interdependent elements
forming a complex
whole
.

2.
A
functionally related
group of elements



Strategic
Planning


Operational
Planning

Budgeting


Management


Evaluation

Needs
Assessment

ESSENTIAL
SYSTEM
COMPONENTS

Use a performance
management system to
monitor achievement
of organizational
objectives.


Where are you now?


What do you know about population health in
your jurisdiction?


How does your population compare with
other counties of similar size? with the
population of Montana state? with national
benchmarks?


EXAMPLE: The Community Health Assessment (CHA)

Participate in or conduct a collaborative process resulting
in a comprehensive community health assessment.

Strategic Plan

Community Health
Improvement Plan

Population Results


Statements


A 3
-
pronged
approach to
strategic
planning


What work do we need to do to accomplish
our strategic plan? (Work Plans)


How do we measure the results we want to
achieve? (Population Indicators)


How do we determine success in achieving
Community Health Improvement Plan goals?
(Community Partner Work Plans & Population
Indicators)


What resources do we need?


Utilize best practices
and
quality planning



What is our budget?


How do we allocate dollars to do planned
work?


What moves ahead to implementation?


What community resources are available to
support the work?


How do we generate additional resources
(grants, etc.)?

Establish effective financial
management systems.


Do the work


Measure the work (program
measures)


Improve the work we do
(quality improvement & quality control)



Develop and implement quality improvement processes
integrated into organization practice, programs,
processes, and interventions.

# of inspections

# of critical
violations

% of critical violations
that are corrected
within 24 hrs.

We inspect
restaurants.

Conditions in
the restaurants
don’t create
unsafe food.

Public is sold food
that is safe to eat.

There are fewer
incidents of food
borne illness.

so that

so that

so that

LINE OF SIGHT:

Results
-
based
accountability

Rate of food borne
illnesses

Output

Process

Intermediate
outcome

Long
-
term
outcome


Have we attained high level outcomes?


Why or why not?


How can we improve our results?


Measure 9.1.3.A: Use a process to determine and report on
achievement of goals, objectives, and measures set by the
performance management system.

SIGN POSTS TO GUIDE US

ACCREDITATION

TWELVE

PUBLIC HEALTH
DOMAINS

32 Standards

97 Measures

IMPROVED POPULATION HEALTH

TURNING THE CURVE


RESULTS
-
BASED ACCOUNTABILITY


(WE ACHIEVE THIS)

IMPROVED POPULATION
RESULTS
=

OUR
DESTINATION





(WE DO THIS SO THAT)

IMPROVED PROGRAM MEASURES
=

STOPS ALONG THE WAY


Susan Sloan

ssloan@whatcomcounty.us

(360) 676
-
6724 #50838

GROUP EXERCISE
:


Group decides:

large
group or small break
-
out groups (n=3
-
4)


Questions:


BARRIERS: What
keeps you from moving forward?


MOTIVATIONS: What
inspires you to move forward?


ACTION: What
is your first step in moving
forward?


COMMITMENT: What
are you willing to commit to
today
?
[Write down step you will take & timeline in
card; self
-
address the envelope; card will be mailed
back to you in November]

The WCHD Performance Management
System & Quality Improvement Plan
Version 1.2 contains links to:



Montana Accreditation Strategy Using Systems
to Comply (p. 1)


Results
-
based accountability link (p. 4)


Reference to CDC’s 6
-
Step Framework in
Program Evaluation (p. 8); link:
http
://
www.cdc.gov/eval/framework/index.htm



Quality improvement & training tools (p. 12);
The Public Health Quality Improvement
Encyclopedia can be order online from the
Public Health Foundation.


QI project nomination & project definition
forms (Appendix A)


OTHER RESOURCES:



Public Health Accreditation
Board:
http://www.phaboard.org
/



Join phConnect and then join the “Public
Health Accreditation “ community for
discussions and resource
-
sharing
with
colleagues
:
http
://www.phconnect.org
/



NACCHO Toolbox:

http://www.naccho.org/toolbox
/

(including an
accreditation preparation toolkit and a quality
improvement toolkit)


Minnesota Department of Health Line of
Sight
models:
http://
www.health.state.mn.us/divs/opi/qi/toolbo
x/logic.html