Interactive Executive Education

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Nov 5, 2013 (3 years and 9 months ago)

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Interactive Executive Education

What Works, What Doesn’t

and Why


My Experience


15 years


first global teams in 1993


Multiple cultures


US, Latin America, Asia,
Central Europe


Varied context


EMBA to company offsite


Cross
-
cultural, multinational


Situations where I did not speak students’
language

Executive Education?


Mature students


Hold or have held responsible position


Manager or professional


Usually 45 or older


Presently working


Not able to study full time


Intensive study


Varying duration


Single course or offsite training program


Full EMBA

Executive Student Characteristics


Experienced


Short attention span


Critical


Want whatever they get to be clear and make
sense


Want practical knowledge


Want to use their experience

Interactive?


Teams


Foundation of course design


All or part of the course activity

Considerations


Learning objectives


Language


Experience level


Geography


Commonalities


Work/organizational objectives


Larger program objectives and constraints

Types of Interactive Learning


In classroom


Web
-
based


Off
-
site


Simulation/exercise


Case
-
based


Self
-
created

International Considerations


Language


Students have common language


Same as instructor


Location


Education center (EMBA)


Offsite (hotel or conference center)


Web
-
based)


International Considerations (cont.)


Time


Coordinated (synchronous) or uncoordinated


Duration


Relationship to work


Relevance


Work demands (mobile telephones)


Web Technology


Real
-
time, synchronous

still in the “dream” stage


Technology inadequate to support (1,3,6,10,15…)


Webex
, Adobe Connect (Macromedia Breeze),
Microsoft Net Meeting


Chat (MS Messenger, Yahoo Buddies, ICQ)


Video or teleconference


Asynchronous

actually works


Viable, effective


Email (or Lotus Notes)


commonly used


Blackboard or other posting system


What Works?


Cases


Time sequenced (A
-
B
-
C…, e.g. P&G Japan)


Role play (board committee, e.g. Otis)


Deliverable


Formal or informal


In
-
class


What Works?


Team building


Face to face time (language or cultural differences)


Commitment, role effectiveness


Self
-
created


If enough in common (same company or group)


Within larger context (final exercise)


What doesn’t work?


Simulations (does with MBA or undergrad)


Game


Not use experience, capabilities or imagination


Synchronous distance

especially across time
differences.


Work time or off time (e.g. streaming English)


Technology limits group size


Language response


processing time (chat)

What doesn’t work? (cont.)


No deliverables


Lose interest


Distracted


Extended time


Work interferes


Lose interest, teams disintegrate

What Helps?


Tight time schedule & organization


Push schedule


Definite commitment


Role play or job related


Clear roles


Consistent with tasks and deliverables


Company support


Not interfere


Give credence (accelerate career, cohort)

What Hurts


Teaching


Instructor owns outcomes


Right answers


Loss of interest


Lacks relevance or “canned,” cases not real



Goes on too long


Vague tasks or deliverables


Not use experience and capabilities


Work interference


Time conflicts


Work deadlines


Mobile telephones, laptop computers