Interactive Executive Education
What Works, What Doesn’t
and Why
My Experience
•
15 years
–
first global teams in 1993
•
Multiple cultures
–
US, Latin America, Asia,
Central Europe
•
Varied context
–
EMBA to company offsite
•
Cross
-
cultural, multinational
•
Situations where I did not speak students’
language
Executive Education?
•
Mature students
–
Hold or have held responsible position
–
Manager or professional
–
Usually 45 or older
•
Presently working
–
Not able to study full time
–
Intensive study
•
Varying duration
–
Single course or offsite training program
–
Full EMBA
Executive Student Characteristics
•
Experienced
•
Short attention span
•
Critical
•
Want whatever they get to be clear and make
sense
•
Want practical knowledge
•
Want to use their experience
Interactive?
•
Teams
•
Foundation of course design
•
All or part of the course activity
Considerations
•
Learning objectives
•
Language
•
Experience level
•
Geography
•
Commonalities
•
Work/organizational objectives
•
Larger program objectives and constraints
Types of Interactive Learning
•
In classroom
•
Web
-
based
•
Off
-
site
•
Simulation/exercise
•
Case
-
based
•
Self
-
created
International Considerations
•
Language
–
Students have common language
–
Same as instructor
•
Location
–
Education center (EMBA)
–
Offsite (hotel or conference center)
–
Web
-
based)
International Considerations (cont.)
•
Time
–
Coordinated (synchronous) or uncoordinated
–
Duration
•
Relationship to work
–
Relevance
–
Work demands (mobile telephones)
Web Technology
•
Real
-
time, synchronous
—
still in the “dream” stage
–
Technology inadequate to support (1,3,6,10,15…)
–
Webex
, Adobe Connect (Macromedia Breeze),
Microsoft Net Meeting
–
Chat (MS Messenger, Yahoo Buddies, ICQ)
–
Video or teleconference
•
Asynchronous
—
actually works
–
Viable, effective
–
Email (or Lotus Notes)
–
commonly used
–
Blackboard or other posting system
What Works?
•
Cases
–
Time sequenced (A
-
B
-
C…, e.g. P&G Japan)
–
Role play (board committee, e.g. Otis)
•
Deliverable
–
Formal or informal
–
In
-
class
What Works?
•
Team building
–
Face to face time (language or cultural differences)
–
Commitment, role effectiveness
•
Self
-
created
–
If enough in common (same company or group)
–
Within larger context (final exercise)
What doesn’t work?
•
Simulations (does with MBA or undergrad)
–
Game
–
Not use experience, capabilities or imagination
•
Synchronous distance
–
especially across time
differences.
–
Work time or off time (e.g. streaming English)
–
Technology limits group size
–
Language response
–
processing time (chat)
What doesn’t work? (cont.)
•
No deliverables
–
Lose interest
–
Distracted
•
Extended time
–
Work interferes
–
Lose interest, teams disintegrate
What Helps?
•
Tight time schedule & organization
–
Push schedule
–
Definite commitment
•
Role play or job related
–
Clear roles
–
Consistent with tasks and deliverables
•
Company support
–
Not interfere
–
Give credence (accelerate career, cohort)
What Hurts
•
Teaching
–
Instructor owns outcomes
–
Right answers
•
Loss of interest
–
Lacks relevance or “canned,” cases not real
–
Goes on too long
–
Vague tasks or deliverables
–
Not use experience and capabilities
•
Work interference
–
Time conflicts
–
Work deadlines
–
Mobile telephones, laptop computers
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