FMC with Release 9.00 on OpenCom 100 / Aastra 800

munchdrabNetworking and Communications

Oct 30, 2013 (3 years and 11 months ago)

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© 2009 Aastra Technologies, LTD.

FMC with Release 9.00 on
OpenCom 100 / Aastra 800

© 2009 Aastra Technologies, LTD.

FMC


Fixed
-
Mobile
-
Convergence

»
Should everybody know your mobile number?

»
To show the fixed number… is manual dialling not too uncomfortable
(DISA)?

»
Do you want to control two voice boxes?



If one or more answers are ‘NO’ you should think about FMC


»
FMC


The mobile is just another extension with parallel use of same
number


One Number


One Phone Book (e.g. synchronised with MS Outlook™)


The mostly used functions of PBX on a GUI on mobile GSM


Make your life easier!

© 2009 Aastra Technologies, LTD.

»
With Aastra the FMC is the mobile fully integrated as
an extension in the telecommunication infrastructure.
The main advantage is the easy handling for the user.

Aastra Fixed
-
Mobile Convergence (FMC)

PSTN

GSM

WLAN

Internet

(SIP)

DECT

© 2009 Aastra Technologies, LTD.

Ideal Combination: FMC and One Number

Every time anywhere reachable

with one number on business card

...if you want

© 2009 Aastra Technologies, LTD.

FMC and One Number

GSM phone

Local settings


Ring melody


Display


Keys …

»
Incoming calls


Are signalled on all dedicated
terminals according to personal call
routing settings


If one of the terminals is busy, the
user is busy

»
Outgoing calls


Hidden GSM number


Only the one user number is
displayed, regardless which terminal
is used


Outgoing calls can be done from all
terminals, even multiple calls in
parallel

»
Personal Call Routing


User can define Personal Call Routing
profiles for incoming call routing


1 standard and 5 configurable profiles
per user

Desk phone

User settings


One number


Routing Profile


Call lists


Access rights…

Local settings


Ring melody


Display




© 2009 Aastra Technologies, LTD.

Aastra Mobile Client

»
Aastra Mobile Client runs on Symbian S60
3
rd

edition based phones (e.g. Nokia E
-
series)

»
A compatibility list will be available on
Extranet

»
Easy and menu based access to system
features like enquiry, conference, call
back,…

»
GSM Phonebook


The FMC client can use the GSM
phonebook for name dialling


Phonebook entries with international
formatted numbers like +41 32 655 3333
can be dialled


Also internal numbers can be dialled in this
format

© 2009 Aastra Technologies, LTD.

»
Automatic routing and number
recognition


Outgoing GSM calls are
automatically routed via the
OpenCom 100


The OpenCom automatically
recognises if a dialled number is
internal or external and routes the
call accordingly

»
Voice Mail


User voicemail box in the system is
also available from GSM phone


This gives the possibility to use only
one instead of multiple voicemail
boxes and avoids confusing

Aastra Mobile Client

Internet

PSTN

GSM

© 2009 Aastra Technologies, LTD.

PSTN

Aastra
‘s FMC client


how does it work?

OpenCom 100

sales guy with his
GSM phone

(088) 2778855 ...

Call from

044 3306200

PSTN

GSM

...calls customer

sales guy’s office
number

(044) 3306
-
200

Customer sees

One
-
Number
-
Concept


FMC user calls an external number

»
Call is routed through the system

»
GSM number is hidden

»
The callers One Number is
displayed

© 2009 Aastra Technologies, LTD.

Aastra
‘s FMC client


how does it work?

sales guy John with
his GSM phone

(088) 2778855

PSTN

GSM

…calls his colleague

+41 44 3306 233

sales guy’s office
number

(044) 3306
-
200

John Doe 200

One
-
Number
-
Concept


FMC user calls an internal number

Called colleague sees

»
Dialled number is recognised as internal

»
Call is routed internally

»
GSM number is hidden

»
Caller number is displayed as internal

OpenCom 100

© 2009 Aastra Technologies, LTD.

»
You have an active call on your
desk phone and want to leave
the office without loosing the
call?

»
With the function “Take” you can
easily take over the active call
with your GSM phone from the
desk phone

»
…and vice versa

»
No interruption of the call


Take your call away

Take and
go

Take and have a seat !

or…

© 2009 Aastra Technologies, LTD.

Security and Authentication

»
GSM subscribers normally use a
dedicated DDI (direct dial inward)
number to access the system

»
This system access number is
configured in the FMC client and
automatically used

»
In the communication system
several security checks can be
defined


User authentication via CLIP


Manual authentication with
security code

Internet

PSTN

GSM

e.g. DDI
-
2347

© 2009 Aastra Technologies, LTD.

Aastra Mobile Client Software

»
The Mobile Client Software is
provided on the Aastra download
server, accessible via Partner
Extranet


»
The download of the Client
software to the mobile phone can
be done


Directly from the phone, using
an internet download link that is
provided via SMS


Manually by downloading the
software first to a PC and then
using a GSM supplier tool, e.g.
Nokia Suite

https://downloadaddress.aastra.com

© 2009 Aastra Technologies, LTD.

Aastra Mobile Client:

Example Displays

»
Idle display

»
Incoming Call

© 2009 Aastra Technologies, LTD.

Aastra Mobile Client:

Example Displays

»
Menu Connected
Call

»
Connected Call

© 2009 Aastra Technologies, LTD.

Aastra Mobile Client:

Example Displays

»
Features in
Idle state

»
Features in
Connected Call

© 2009 Aastra Technologies, LTD.

Customer Benefits: Cost Reduction

»
All outgoing calls from mobile clients are
automatically routed via communication
system. This can be much cheaper for


International calls


Calls to remote sites that are part of the
OpenCom network


»
Least Cost Routing, including


VoIP Trunks


GSM
-
gateways


Q.SIG over IP networking between Aastra 800
and OpenCom


© 2009 Aastra Technologies, LTD.

Necessary for some Bidding

»
Numbering plan 1…5 digits


also mixed!


I.e. get front desk with „9“


Single
-
digit numbers (
-
> Hotel reception)

»
PIN
-
code telephony


Mainly for government tenders etc.

»
Transfer of an undialled trunk line


One
-
time switch of authority (
-
> Hotel
-
phone)


Temporary change of access rights for next call


… Hotel


Meeting room


Prisons “one call only”

© 2009 Aastra Technologies, LTD.

Nice and smart for the user

»
“Scrolling round” of display at system phones

»
Busy lamps for


Terminal busy if any call is active


Team key busy

»
Announcement protection per user

»
Caller list/redial for


Line keys


Other subscribers

© 2009 Aastra Technologies, LTD.

Real upgrade


OpenVoice and OpenAttendant

»
E
-
mail notification of voicemail messages with attachment of
message

»
E
-
mail notification of fax (X320 only) with attachment of fax

»
Increased number of voice channels
(OpenVoice/OpenAttendant) up to


OpenCom 130/150: 6 channels


OpenCom X320: 8 channels


No expansion possible


OpenCom 510: 4 channels

»
Assign channels between OpenVoice and OpenAttendant


e.g. 2 channel for each application and 2 floating (OC130/150)

»
Mark voicemail messages as new again

© 2009 Aastra Technologies, LTD.

Long no see


most requested

»
Delete entries in caller list for calls to hunt groups


Info
-
Lamp for missed calls


Quitting of “i” in hunt groups on all terminals or per user possible

»
Multiple call forwarding


Immediately CFU


After time CFNR


On busy CFB

»
Call transfer out of hunt groups


…e.g. to external GSM


© 2009 Aastra Technologies, LTD.

More, More, More


Number of Keys

»
Increase number of keys

(
OC130, 131, 150

/

X320, OC510, Aastra 800
)

»
Team and line keys from
300
/
600



5
00
/
600


»
Parallel use of a number
20

/
20



40
/
50

»
Busy keys from
200

/
600



500

/
2000

»
Function keys from
500

/
1000



1000

/
2000

»
Number of entries to lists (black
-
, white
-
, etc.) from

200

/
400



1000

/
1000

© 2009 Aastra Technologies, LTD.

For Specialists


VoIP / SIP

»
DTMF signalling according to RFC 4733/2833


Requires M100
-
IP / MG+ETH1
-
1


Running also with system terminals

»
SIP
-
SIP connection for transferred calls


Forwarding/Transfer of a SIP
-
trunk line to another SIP
-
trunk line

»
Integration of Aastra SIP
-
phones*


CTI
-
support with OpenCTI 50, TAPI and CSTA


Plug & Play for initial installation


Keys like: Phonebook, call lists, presence, pick
-
up, call diversion
directly programmable from browser


Only
1

line key in first release!

© 2009 Aastra Technologies, LTD.

CTI


Consequently Expanded

»
CTI running with SIP
-
terminals


OpenPhone 6x(IP), 7x(IP), 2x, analogue, DECT
-
GAP, SIP (new)

»
CSTA via XML


BER (Basic Encoding Rules) always running

»
V.24
-
Adaptation via CSTA with Windows
-
Program


“Simulation” of COM
-
port on TCP/IP

Using CSTA Phase II
without

licence (like TAPI)


e.g. for OpenCount 500

Get call data from remote site without modem and data buffer

Up to 100 calls stored locally in case of interruption (not safe
against reset!)

© 2009 Aastra Technologies, LTD.

NGN Preparation

»
NGN
-
Support


G.726 (Little
-
Endian) compressing codec


DTMF according to RFC 2833

»
Service


Remote
-
service via internet


…because there is no more switched line like ISDN

© 2009 Aastra Technologies, LTD.

DECT

»
Large DECT
-
Systems up to 256 RFPs


»
Support of next DECT terminal family Aastra 600d with
Feature Pack 2


»
3 Numbers usable outgoing (Aastra 600d only)