10750-Monitoring and Operating a Private Cloud with System Center 2012

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Nov 3, 2013 (3 years and 8 months ago)

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Course Outline


10750-Monitoring and Operating a Private Cloud with
System Center 2012
Duration:
5 days (30 hours)

Target Audience
:
This course is intended for Datacenter administrators responsible for monitoring and protecting the
private cloud infrastructure and solution architects responsible for designing private cloud
architectures and extending existing private cloud solutions. Additionally, this course targets
administrators who create service requests.

A secondary audience for this course may include datacenter administrators who are responsible for
providing provisioning for applications that includes configuring and deploying those applications. In
addition, business owners of applications or services, and administrators who implement service
requests may be interested in this course. There is another course, Course 10751A, Private Cloud
Configuration and Deployment with System Center 2012, that specifically targets this secondary
audience.


Prerequisites
:
In addition to their professional experience, students who attend this training should already have the following
technical knowledge:
Before attending this course, students must have:
 Windows Server 2008 R2 experience
 Active Directory Domain Services (AD DS) knowledge
 Networking experience
 Working knowledge of previous versions of System Center products
 Knowledge of configuration of Microsoft SharePoint
 Hyper-V knowledge
 Knowledge of data center management processes
 SAN Knowledge

Topics Covered:
 Module 1: Introduction to the Private Cloud
 Overview of the Cloud Computing Model
 Requirements for the Private Cloud
 Operating a Private Cloud Infrastructure with System Center
 Verifying the Health of the Private Cloud Infrastructure
 Verifying the Health and Configuration of System Center
 Verifying the Compliance of the Private Cloud Infrastructure
 Lab : Verifying the Private Cloud Infrastructure
 Exercise 1: Verifying the Infrastructure
 Exercise 2: Verifying System Center Components
 Lab : Verifying the Compliance of the Private Cloud Infrastructure
 Exercise: Checking Compliance
After completing this module, students will be able to:
 Describe the features of a cloud computing model.
 Describe the requirements for the private cloud.
 Describe how to use System Center 2012 to monitor and manage the private cloud.
 Verify the health of the private cloud infrastructure.
 Verify the health and configuration of System Center 2012.
 Verify the compliance of the private cloud infrastructure.
 Module 2: Configuring and Optimizing Business Unit Clouds
 Overview of System Center Virtual Machine Manager
 Managing a Virtual Environment with Virtual Machine Manager
 Creating Business Unit Clouds
 Lab : Configuring and Optimizing Business Unit Clouds
 Exercise 1: Configuring Network Resources
 Exercise 2: Creating the Business Unit Cloud
 Exercise 3: Configuring Security for the Business Unit Cloud
After completing this module, students will be able to:
 Describe the core components, key features, architecture, and security features of
Virtual Machine Manager, and the role it plays in the private cloud.
 Use Virtual Machine Manager to manage a virtual environment.
 Describe how to build, and configure resources and security for, a business unit cloud.
 Module 3: Deploying Cloud Services
 Overview of Service Templates
 VMM Machine Profiles
 Configuring SQL Server Profiles
 Configuring Application Profiles
 Overview of Web Deploy Packages
 Overview of Server App-V
 Overview of Data Tier Application Packages
 Lab : Importing and Deploying the Stock Trader Application
 Exercise 1: Configuring Prerequisites
 Exercise 2: Preparing the Stock Trader Service Template
 Exercise 3: Deploying the Service Template
 Exercise 4: Configuring the Application Profile
 Exercise 5: Configuring the SQL Server Profile
 Exercise 6: Creating a Service Template
 Exercise 7: Deploying a Service
After completing this module, students will be able to:
 Describe the elements of a service in VMM.
 Create service templates in VMM using the service template designer.
 Describe the process of creating machine profiles.
 Describe the process of creating application profiles.
 Describe the process of creating SQL profiles.
 Deploy services to a private cloud.
 Module 4: Monitoring Private Cloud Services
 Overview of System Center Operations Manager
 Agent Deployment in Operations Manager
 Configuring Custom Monitoring
 Monitoring the Network Infrastructure
 Monitoring Distributed Applications
 Lab : Monitoring Private Cloud Services
 Exercise 1: Deploying an Agent
 Exercise 2: Configuring Custom Monitoring
 Exercise 3: Creating a Distributed Application Model
 Exercise 4: Detecting and Recovering from a Failure
After completing this module, students will be able to:
 Describe what Operations Manager is, including the architecture, key features and
security.
 Describe how agents are deployed in Operations Manager.
 Describe how to configure custom monitoring.
 Describe how to monitor the networking infrastructure.
 Describe how to monitor distributed applications.
 Module 5: Configuring Application Performance Monitoring
 Application Performance Monitoring
 Advanced Monitoring in Application Performance Monitoring
 Viewing Application Performance in Operations Manager
 Lab : Configuring Application Performance Monitoring
 Exercise 1: Configuring Basic Monitoring in Application Performance Monitoring
 Exercise 2: Customizing the Performance Thresholds
 Exercise 3: Validating Monitoring
 Exercise 4: Updating the Distributed Application Model
After completing this module, students will be able to:
 Describe what should be monitored in .NET Web Applications.
 Describe how to check for errors when monitoring application performance.
 Describe the performance and availability checking capabilities of Application
Performance Monitoring in terms of code failure, performance bottlenecks, security and
connectivity issues.
 Describe how to configure Application Performance Monitoring.
 Module 6: Operating and Extending Service Management in the Cloud
 Overview of Service Manager
 Configuring Security and User Roles
 Configuring Work Items
 Configuring Incident Queues
 Configuring Service Offerings
 Lab : Operating and Extending Service Management in the Cloud
 Exercise 1: Configuring Security Roles
 Exercise 2: Configuring Notifications
 Exercise 3: Publishing an Incident Service Offering
 Exercise 4: Raising an Incident
 Exercise 5: Creating an Approving a Change Request
 Exercise 6: Creating an Assigning a Release Record
After completing this module, students will be able to:
 Describe the core components of Service Manager.
 Configure the security model behind Service Manager.
 Operate the key request types within Service Manager.
 Describe how an incident queue is created and maintained.
 Create and extend a basic service offering.
 Module 7: Problem Management in the Cloud
 Overview of Problem Management
 Creating Custom Rules
 Lab : Automating Problem Management in the Cloud
 Exercise 1: Manually Creating a Problem Record
 Exercise 2: Creating a Custom Event Rule in Operations Manager
 Exercise 3: Configuring Automated Problem Record Creation
After completing this module, students will be able to:
 Describe all the key problem management functions within Service Manager.
 Discover how to create custom rules within Operations Manager.
 Module 8: Automatic Incident Creation, Remediation and Change Requests
 Overview of System Center Orchestrator 2012
 Integrating Orchestrator with Operations Manager and Service Manager
 Lab : Automatic Incident Creation, Remediation, and Change Requests
 Exercise 1: Configuring SCOM and Service Manager Integration
 Exercise 2: Configuring the Service Affecting Incident
 Exercise 3: Automating Incident Remediation
 Exercise 4: Automating a Change Request
After completing this module, students will be able to:
 Describe the key components of Orchestrator, including Integration Packs.
 Describe how Orchestrator integrates with Operations Manager and Service Manager.
 Module 9: Automating Self Service Provisioning
 Installing and Configuring the System Center Cloud Services Process Pack
 Cloud Services Configuration Items
 Cloud Services Request Items
 Lab : Automating Self Service Provisioning
 Exercise 1: Configuring System Center Cloud Services Process Pack
 Exercise 2: Configuring Service Roles and Settings
 Exercise 3: Creating a Cloud Service Offering
 Exercise 4: Requesting and Updating Projects
 Exercise 5: Requesting and Updating a Cloud Service Capacity Pool
 Exercise 6: Decommissioning Capacity and Projects
 Exercise 7: Requesting and Updating a Cloud Service Virtual Machine
After completing this module, students will be able to:
 Describe the core components of the cloud services process pack.
 Describe all the configuration items created by the System Center Cloud Service
Process Pack.
 Describe the request items contained in the System Center Cloud Service Process
Pack.
 Module 10: Private Cloud Protection and Recovery
 Protecting Data in the Private Cloud
 Recovering Data in the Private Cloud
 Lab : Private Cloud Protection and Recover
 Exercise 1: Configuring Protection of Key Service Data
 Exercise 2: Configuring the Automatic Protection and Recovery of the Server
 Exercise 3: Monitoring Protection and Recovery Status
After completing this module, students will be able to:
 Protect resources using Data Protection Manager.
 Recover data using Data Protection Manager.
 Module 11: Configuring Compliance in the Cloud
 Implementing IT Governance, Risk Management, and Compliance (GRC)
 Implementing Software Update Compliance
 Lab : Configuring Compliance in the Cloud
 Exercise 1: Implementing Compliance
 Exercise 2: Creating Security Baselines
After completing this module, students will be able to:
 Identify key implementation scenarios for IT GRC Compliance.
 Describe common Software Update Compliance scenarios.
 Module 12: Configuring SLAs, Dashboards and Widgets
 Understanding Service Level Tracking in Operations Manager
 Configuring and Deploying Widgets and Dashboards in Operations Manager
 Publishing Real-Time State with Microsoft Visio
 PerformancePoint Overview
 Configuring Service Manager Analytics
 Viewing Data with Excel
 Lab : Configuring SLAs, Dashboards, and Widgets
 Exercise 1: Configuring Service Level Tracking and Widgets
 Exercise 2: Configuring Service Level Management
 Exercise 3: Configuring Analytics
 Exercise 4: Configuring Excel Analytics
 Exercise 5: Configuring PerformancePoint Analytics
 Exercise 6: Configuring Real-Time Visual Displays
After completing this module, students will be able to:
 Describe how service level tracking is implemented and configured in Operations
Manager.
 Configure and deploy widgets.
 Create and publish Microsoft Visio diagrams to display state from SCOM.
 Create SharePoint-based dashboards and scorecards using PerformancePoint.
 Describe how to configure analytics in Service Manager and SharePoint.
 Describe how to view OLAP data from Excel.
 Module 13: Optimizing Cloud Resources

 Updating Management Packs through the Catalog
 Configuring Operations Manager Groom Setting
 Configuring Service Manager Groom Settings
 Orchestrator Log Overview
 Lab : Optimizing Cloud Resources
 Exercise 1: Updating Management Packs from the Catalog
 Exercise 2: Tuning SCOM Grooming
 Exercise 3: Tuning Service Manager DW
After completing this module, students will be able to:
 Update SCOM management packs by using the Microsoft online Management Pack
Catalog.
 Change Operations Manager groom settings by using SQL or by using the command-
line tool.
 Describe how to change the Service Manager data-retention period.
 Locate Orchestrator troubleshooting logs, interpret the data contained within them, and
describe how to change the settings for these logs.