Mobile Computing at Microsoft

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Nov 24, 2013 (3 years and 6 months ago)

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Mobile Computing at Microsoft


Increasing employee productivity and job
satisfaction through mobile computing


Published: August 2004

Overview

Situation


Microsoft information workers need convenient, immediate access to data
and documents in a wide variety of settings

Solution


Microsoft IT meets this need by providing and supporting an assortment
of devices, networks, and software

Benefits


By making mobile computing widely available, employees spend more
time on brainwork and less on legwork

Products and Technology

Devices


Smartphone


Pocket PC (including Pocket PC Phone
Edition)


Notebook PC


Tablet PC


Networks


Wireless LAN


Wireless WAN


Products and Technology

Software
-

Supporting technologies


Microsoft Exchange Server 2003


OMA (Outlook Mobile Access)


Exchange ActiveSync


OWA (Outlook Web Access)


RPC over HTTP


Microsoft Office Outlook 2003



Cached Exchange Mode

.NET tools and

server integration

Silicon

Vendors

Device

Manufacturers

Solution

Providers

Enterprise

ISVs and IHVs

Mobile Operators

Windows

Mobile Devices

Vision: Empower people with great software

anywhere, any time, and on any device

Microsoft Vision & Mobility Strategy

End to End Enterprise Solutions

Microsoft IT Strategy


Develop software, provide device manufacturers
with feedback on prototypes and early models


Match appropriate mobile technology to Microsoft
business scenarios

Device Functionality Continuum


Notebook PC

Windows Mobile

Windows XP

Tablet PC

Pocket PC
(including
Pocket PC
Phone
Edition)





Windows CE

Smartphone


Smart
Personal
Objects

Matching Users and Mobile Devices

Portability

Input
Options

Connectivity

Price

Best Picks

Executives &
Managers

l



l



Smartphone

& Tablet PC

Sales/Field
Personnel

l

l

l



Smartphone

& Tablet PC


Software
Developers



l





Pocket PC

& Desktop PC

Marketing,
Tech Writers,
Graphic
Designers



l



l

Wireless Pocket
PC & Desktop PC

Other
Knowledge
Workers



l

l



Tablet PC

(& Pocket PC Phone
Edition where
necessary)



Suitable,



Useful,

l

Ideal

Mobile Device Support Costs


June 2004

July 2004

August 2004

# of Support Calls

610

564

509

# of Active Users /
Connections Made

13,319 / 2,043,057

13,291 / 1,579,394

13,311 / 1,505,774

Mobile Device Connections


10,000.00
100,000.00
1,000,000.00
10,000,000.00
'Oct 03
'Dec 03
'Feb 04
'Apr 04
OMA
OWA
EAS
RPC over HTTP
Mobile Operator Networks at Microsoft

As of January 2004

GSM/GPRS

CDMA/1XRTT

SIM flexibility

Yes

No

Bluetooth

Yes, though not all devices

Emerging

Worldwide roaming

Yes

No

Speed

20

40Kbps

40

60Kbps

Stability

Latency and packet loss is very
high

Acceptable

Estimated active Microsoft
(U.S.) accounts

14, 700

7,650

Smartphone

Smartphone is popular at Microsoft because of:


Support for ActiveSync and ability to sync over the air


Highly functional versions of Outlook, MSN Messenger,
and Internet Explorer


Familiar software applications


High
-
resolution display

Devices


What’s New?


The latest PocketPC Phone Edition device is the
HP6315. You can purchase this from T
-
Mobile


The Motorola MPx220 is out now at BestBuy with a
deal from Cingular.


The C500 (Typhoon) is out in Europe right now, and is
called the Audiovox 5600 in the US.

Summary

Mobile Computing at Microsoft: A Key Priority for
Microsoft IT


Focusing on a select set of devices, networks, software


Selecting technologies for operator networks, secure device
access, messaging services, mobile development


Examining future scenarios that use mobile technology


For More Information

Additional content on Microsoft IT deployments and best
practices can be found at TechNet:
http://www.microsoft.com/technet/itshowcase
.


E
-
mail IT Showcase at

showcase@microsoft.com
.


This document is provided for informational purposes only.

MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS DOCUMENT.


© 2004 Microsoft Corporation. All rights reserved.

This presentation is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY. Mic
ros
oft,
ActiveSync, Outlook, Visual Studio, and Windows are either registered trademarks or trademarks of Microsoft Corporation in t
he
United States and/or
other countries. The names of actual companies and products mentioned herein may be the trademarks of their respective owners
.


Tablet PC


A great desktop PC



Primary business PC, easy docking, powerful operating system and tools



A great notebook PC


Featuring many of the advantages of today’s Notebooks


A more versatile mobile PC


Note taking and annotation capabilities and input mechanisms facilitating
diverse usage scenarios


What’s next


Input panel redesign, context
-
sensitive handwriting recognition, core
recognition improvements for East Asian languages, and platform
enhancements



Development Tools


Visual Studio .NET Development toolset


ASP.NET Mobile Controls for building mobile
Web applications


Smart Device extensions to target local code
leveraging the .NET Compact Framework


Device specific software development kits


Microsoft Tablet PC SDK


Windows Mobile 2003 Smartphone SDK


Windows Mobile 2003 Pocket PC (including
Pocket PC Phone Edition) SDK