ITM313 Knowledge Management

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Nov 6, 2013 (3 years and 10 months ago)

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ITM313/July 2013

Page
1
/2


ITM313


Knowledge Management


Assignment
-

I


Assignment Code: 2013ITM313B1 Last Date of Submission: 15
th

October

2013



Maximum Marks: 100

Attempt all the questions. All the questions are compulsory and carry equal marks.


Section
-
A

1
.

Who is a Chief Knowledge Officer (CKO)? What is the difference between the role of


Chief Knowledge Officer (CKO) and Chief Informa
tion Officer (CIO)?


2
.

a
.


How do learning organizations evolve and how does Knowledge Management



help in the process?


b
.


What are the advantages of an e
-
business transaction?


3
.

Explain layered architecture of Knowledge Management in detail.



4
.

What are the new boundaries for knowledge management? Enumerate the four types

of Knowledge Management Systems.


Section
-
B


Case Study

5.

Review your university library’s website to consider how strongly Knowledge

Management is reflected in the service
s offered. How end users are supported through

the reference services?











ITM313/July 2013

Page
2
/2


ITM313


Knowledge Management


Assignment
-

II


Assignment Code: 2013ITM313B2 Last Date of Submission: 15
th

November
2013



Maximum Marks: 100

Attempt all the questions. All the questions are compulsory and carry equal marks.


Section
-
A

1
.

Elaborate with suitable examples various Knowl
edge Management tools employed by

information technology companies.


2
.

What is the relevance of Global dimensions of
knowledge management technology
?


3
.

Describe the following terms
:


a
.


Knowledge Mapping



b
.


Knowledge Audits



c
.


Role of Information Technology in Knowledge Management



d
.


Global dimensions of knowledge management technology


4
.

Define collaborative computing? How does it help in the knowledge management

process?


Section
-
B


Case Study

5.

As a Knowledge mana
ger, outline the steps you would plan while conducting Knowledge

audit in your organization.