Web-Based Services from Libraries: A Case Study of Gandhi Group of Institutions (GGI) Gunupur, Odisha (India)

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Nov 3, 2013 (3 years and 9 months ago)

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1


Web
-
Based Services from Libraries: A Case Study of Gandhi Group of
Institutions (
GGI)

Gunupur
,
Odisha (India)

SIBA PRASAD PANDA
1

Librarian

9437235831

Gandhi Institute of Engineering and Technology

Gunupur

Odisha

765022

India

sibagnp03@yahoo.co.in

(
Dr
)

R K Mahapatra
2

Principal

9861033680

School of Library and Information Science

SMIT
-

Berehampur

Odisha

India

mahapatrark.1962@gmail.com


Abstract

This paper discusses
the web
-
based library services

or e
-
resources

av
ailable

at Gandhi Group
of
Institutions (
GGI)
, Gunupur, Rayagada, and
O
disha

State, India. The article explores the
availability of institute website, importance and extent of the library details hosted on the
institute website. This survey reveals that th
e
students are
interest
ed

in

accessing library

website,

because of the
sufficient
adequate and

current

information being made available on it.
This case study also reveals about the services users expect
ed

to access through the Internet at
their convenienc
e. Suggestions are provided at the end on how to make
the
library portal more
informative in order to attract more and more users.

Keywords
Web portals, Techn
ical

College libraries, Web
-
based services,

1.

Introduction

Emergence of websites is the ideal m
edium through which knowledge and information can be
disseminated very efficiently to every nook and corner of the
world. The

library is only one of
many institutions changing in the face of technological
advances. With

its wealth of data and
information
-
s
haring capabilities, web is a natural complement to traditional library
services.
The

inherent character of the web offers many advantages and improvements for library
services including the ability to hyperlink to other resources, use of a graphical inter
face, and
access for remote
users. Web based Library services means that library users can obtain
services whenever they need them and other databases are accessible twenty four hours per day
from anywhere on campus.
1
Librarian, Gandhi Institute of Managem
ent Studies, Gunupur, Orissa, INDIA.
2
Principal, Sanjaya Memorial Institute of

Technology, Berhampur, Orissa, INDIA. *Correspondence : mohensahu@yahoo.com




1

Librarian, Gandhi Institue of Enginering and Technolgy, Gunuur, Odisha,INDIA, Principal, Sanjay Memomerial Institute of Techn
ology,
Berehempur, Odisha, INDIA,” Correspondence sibagnp03@yahoo.co.in


2


Library is a repository of resources. It is an integral part of the educational system whose
primary
function is to serve users (students, faculty, researchers and staff

and others
).
Computers and related electronic resources have come to play a central role in education.
Electronic resources
(E
-
Resources)

are the prime ingredients and they become a common

part
of the suite of most academic library resources today.AACR2 Rule 9.0A1 states “electronic
resources consist of data (information representing numbers, text, graphics, images, maps,
moving images, music, sounds, etc.), programs (instructions, etc., th
at process the data for use),
or combinations of data and programs.
(Rao,Srinivas)

Libraries are mainly entrusted with a host of predetermined tasks like acquiring, organizing,
preserving, retrieving and disseminating information to the users. Right from an
cient times to
the present Internet era, the primary objective of library has always been this. However, the
way this purpose has been achieved has drastically changed. Information technology has
influenced the very nature of business and management librar
ies. They are undergoing
significant changes today not only in outlook but also in function, services, methods and
techniques for collection development, processing and dissemination of information (
Singh &
Krishna
,
). With the advancement in technology and its direct application to libraries, business
and management libraries are becoming lean and agile libraries that streamline information
supply. The pervasive nature of the Internet, coupled
with platform independent database
connectivity is turning library portals more and more effective. The main purpose of this study
is to study the availability of websites at technical; institutes and the extent of library
information hosted on it. The stu
dy also aims to examine the reasons behind why websites
have provides sufficient information and brings attention of majority of users and to identify
the library services that they wish to carry through the internet
.

2.

Review of Literature

(
Krishnamurthy & Chan
)

The developments in information and communication technologies
(ICT) and their subsequent absorption in library and information science (LIS) have forced
information professionals to c
hange the way they are functioning at present. Because of their
popularity with the users, an overwhelming attention is being given to the web
-
based
information services in libraries

(
Cox & Yea
ts
).
Today library website is very common for the libraries to maintain their own
websites, where they provide the information relating to their services what they provide,
different events that they organize from time to time, exhibition like books, diffe
rent library
products, etc. Now many libraries have organized their own websites. A well
-
defined library
website includes information on the inception and history of the library, working hours,
holidays, layout of the library building, rules and regulation
s of the library for different
members, rules of the book bank, circulation, etc. A good library website will also include
information about the staff, their contact details, their responsibility details and they also give
their WEB OPAC address on their w
ebsites so that users of the institution could know the
collection and other information about the library. Libraries are procuring more and more
electronic sources like electronic journals, electronic books, online databases along with locally
digitized
theses and dissertations. The efforts of libraries in providing users with an integrated
way of checking the availability of a source in all possible formats have necessitated a properly
designed web portal

3


(Kacherki, Umeshareddy
,
)
Engineering college libr
ary, by developing homepage, can
disseminate a wide range of information to users’ community. It is the best way to keep users
abreast about latest developments of library resources and services with the introduction of
pictures, graphics, 3D images, audio

and video. A lovely homepage of the library could be
developed which will really help the users to have a complete knowledge of library

(Mulla,K.R)

The digitization of the library collections or e
-
resources has given a new mission
to librarians in terms
of providing training to the users in the skills needed to discover access to
in
-
house as well as remote materials, and in evaluating the retrieved information. In a digitized
library, an engineering college librarian is required to be an active player
--
re
trieving
information from vendors, publishers, web sites, and other e
-
resources on the one hand; and
processing and transmitting it to the users on the other hand. The information has to be
transmitted to library staff by training and upgrading of skills


C
Kanaujia & Satyanarayan
)

had conducted a level of awareness and demand of web based
learning environment among Science & Technology information seekers. The major findings
of the study revealed that 49.2% users browsed the Web for more than 2 to 4 hours a
nd 14%
for more than 5 hours a day. The study further showed that 36.6% users consulted e
-
journals
regularly on the Internet, 40.4% used Internet for consulting technical reports, 24.8% to find
online databases and 10.4% for telnet service.

3

Technical Co
llege Libraries

The main purpose of technical college libraries is to facilitate the learning and research of its
student and faculty. As information delivery changes with technological advancement, the
technical college libraries attempt to meet the infor
mation needs of the campus communities
with cutting edge equipment and delivery systems. Today most of the technical colleges have
developed their own library by adopting the latest technology like RFID, Barcode…etc

3.1

About the GGI
, Gunupur

Gunupur

in th
e d
ist
rict of
Rayagada
,

Odisha
, India

is
located

on the foothills of the picturesque
eastern ghat
, on

the banks of river Bansadhara

.Gunupur has a rich cultural heritage and has
secured a
significant

position in the educational map of Orissa since the begi
nning of the
c
entury. Presently
,

Gandhi Group
of Institutions has

established four technical colleges
,

name
ly

Gandhi Institute of Engineering and Technology

(GIET
)
, Gunupur

imparts

Bachelor
and Master
degree
s

in
T
ech
nology;
Gandhi Institute of Computer Stu
dies

(GICS
)
imparts
MCA programme;
Gandhi
Institute of Management Studies (GIMS)

offers post
-
graduate
degree in business administration and
Gandhi Institute of Biological Studies
runs

post
-
graduate courses
in such areas as b
iotechnology,
i
ndustrial biotec
hnology, bioinformatics
,
computer science and electronics. I
t
has also been running
Gandhi Public School (
GPS
),
Gunupur
under CBSE

pattern
.

In addition to this,

GGI
has been sponsoring a host of
engineering colleges
in Bhubane
swar
,

Berhampur

and Rayagada.

3.1.1

About of GGI, Knowledge Centre

GGI, Gunupur, knowledge centre consists of Central Library and nine Departmental Libraries which
collectively support teaching, research and extension programmes of the Institute. The Library, besides
4


having a huge col
lection of books on engineering, sciences, humanities, books on English and Oriya
literature fictions, non
-
fictions and biographies of eminent personalities. The knowledge centre has the
following feature



Library Portal



Availability of Infrastructure and
E
-
Resources in GGI
, Knowledge center

for web
Services



Web OPAC

Library Portal a Knowledge Gateway

Present
-
day library services have not only a transformation as automated systems, but have
also specialized by providing services through the library Web pag
es. Web services are being
offered using various Web software and tools such as RDBMS (MS
-
SQL, Oracle, and
MySQL), mark
-
up, scripting and programming languages (html, asp, jsp) and Web servers
(IIS, Tomcat). GGI, Gunupur is using Libsys (LSEase/C (Rel 6.1)

library software, which
integrates all the above technologies to provide Web
-
based services to its users. The library
automation has provided integrated solutions for the in
-
house operations and Web
-
enabled
services on the campus Intranet using the modern

Web tools and techniques.GGI central
library has about more than 60,000 records. The library has created and maintaining the
following databases on Technical books, Journal articles, Journal issues, Back volumes,
Compact discs, and others on the intranet

Subject gateways are an important component of a library website designed for the library
users so as to help them discover high quality information on the Internet in a quick and
effective way. Subject gateways can be defined as a facility that allows eas
ier access to Web
based resources in a defined area. The simplest types of subject gateways are sets of Web
pages containing list of links to resources. Some gateways index their lists of links and provide
a simple search facility. More advanced gateways o
ffer a much enhanced service via a system
consisting of a resource database and various indexes, which can be searched or browsed
through a Web based interface. The portal sites or subject gateways redirect a user to the site
holding the original material.

Extent of library information on institutes' websites

Availability of Infrastructure
and

E
-
Resources in GGI for web based Services

Both hardware and software are essential along with some basic components without which it
cannot function smoothly


GGI, G
unupur is very advanced in implementing the latest technology in the Internet
facility. It has in all 12 mbps leased line (2 mbps in BSNL & 10 mbps in Reliance). Wi
-
Fi
networks with OFC (Optical Fiber Communication) networks are available throughout the
ca
mpus. Colleges have 32 hostels for both gents and ladies, and all the hostels are connected
with Wi
-
Fi networks with bridged connection. To distribute the Internet facility to the users
properly it is using special Bandwidth Utilization software named as S
martcard. For the
smooth function of the web service, the institute have seven no of Servers like Domain Server,
Oracle Database Server, Linux Proxy Server(BSNL),Linux Proxy Server(Reliance),Tally
5


Server and for the smooth function of Library Software i.e.

Libsys

(LSEase/C (Rel 6.0) ,library
have a separate server named as (LIBSYS Server)


The following table shows the electronic gadgets and other accessories available at the GGI,
Gunupur Central Library.

Table
-
3.1.
1

List

of
Infrastructure

in

Central Librar
y

Sl.No

Description

No of Items

01


Libsys Server

01

02

Pentium
-
IV

18

03

Laser Printer

01

04

Dot Matrix Printer

01

05

Barcode Reader

05

06

Scanner

01

07

CD/DVD Drive

13

08

Multi Media Speaker

10

09

Head Phone

10

10

UPS

01


E
-
Resources



E
-

Resou
rce refers to those information which require computer access, and that may
either be locally accessed or accessed remotely through the Internet. This policy covers both
free Internet resources and electronic resources purchased or licensed by the Librarie
s from
either a commercial source or from a non
-
profit making organization. These e
-
resources can
also be purchased from a professional organization or any external institutions.


The
Knowledge Centre

of GGI

is a member of different consortia, which provid
es
a

series of online databases
and E
-
journal services.



DELNET (Developing Library Network) and NML Library.





INDEST
-
AICTE Consortium



NPTEL


Furhter, GGI, Gunp
ur libraries provides some of the important links which can be very
useful to the user. So it p
rovides various URL of the magazines, journals, e
-
books, e
-
magazines and other valuable related information in its websites.

e.g.

6


Catalogue of world libraries:

http://www.libdex.com/



Open Source Books:

http://www.gutenberg.org



Public Library of Science:

www.plos.org/journals/index.html



Google Books Search:

http://books.google.com



World Public Library:

http://worldlibrary.net/index.htm



Directory of Open Access Journals:

http://www.doaj.org/



Ope
n Access Journals:

open
-
access
-
jls.htm



Free Full
-
text Journals on
-
line :

http://www.freefulltext.com



Digital Library of India Website:

http://www.dli.iiit.ac.in/



For e books/digital libraries


:

http://www.e
-
book.com.au/freebooks.htm#1



UGC/INFONET

http://unicat.inflibnet.ac.in/econ/freeurls.htm



Full text, quality controlled Scientific and Scholarly Journals in all languages

High Wire Press


(Stanford University Press)


http://highwire.stanford.edu



Digital book index :

http://www.digitalbookindex.org/about.htm



DELNET (Development of Library Networks
)


Since 2004, GIET, Gunupur is a
member of the DELNET (Development of Library
Network), New Delhi. Central Library provides user name and password to the students and
staffs to access the online catalogue, online journals and different e
-
books…etc.provided by
the DELNET.A student of GGI,
Gunupur can access the DELNET through the WebOpac also.

NPTEL & E
-
Journal


In addition to this GGI, Gunpur also subscribes the e
-
journals i.e. Springer links
regularly, and users can access within the campus at any time through the Wi
-
Fi. As per the
AICTE
handbook (2012) “Subscription of e
-
journal packages for all engineering Institutions
conducting undergraduate /Post graduate Courses.”AICTE have given six publishers journals
i.e. IEEE, ASME, ASCE, McGraw Hill, ELSERVER & ASTM Digital Library online versio
n.
Out of these an institution having Ist & 2
nd

year UG courses need to subscribe ELSERVER &
ASTM digital library packages only.


Besides this the central library of GGI have purchased the audio and video materials
from the NPTEL (National Programming on T
echnology Enhanced Learning) of different
subjects and stored in a server, Users can access these materials anywhere in the campus
through the WebOpac or a user can access it from the digital library which is within the library
building.

3.1.3

Web
-
OPAC

7



A
nother important web based facility provides by the GGI’s Central Library is the
LSWebOpac.Through this a member of a library can know the availability of the books,
journals,reports.A member can know the check out details and his/her check out history.
T
hrough the reservation facility he can reserve the books from his room also (in case of non
availability of the books).Recommendation for the new books is also available in the WebOpac
facility. A user can access the different e
-
resources like campus flash

(a monthly news letter of
GGI, Gunupur) can also available in the WebOpac.A member can access the notice from
librarian’s office or any news of library can be access through the library bulletin through the
WebOpac.A Screenshot of a LsWebOPAC is illustrat
ed below.



Table 3.1.3 Figure of Web
-
Opac, Knowledge Centre, GGI, Gunupur


4
.

Need for the Study


Information being accessible at their desktop, the productivity of the students and
faculty members has increased. As
libraries continue

to be flooded by m
ore and more
electronic resources, future students will become more and more dependent on them (
Mc

Geary
,
). Libraries in

technology and management

institutes use propriety or in
-
house software
packages for library management. Even though there is a growing trend in libraries to move
towards e
-
resources, some of the libraries still depend upon books and journals. Print sources
continue to dominate the library environment in such cases. In this sc
enario, basic library
services like online public access catalogue (OPAC), reservation, accessing current awareness
bulletins, pay for the library dues and document delivery needs to be done at the convenience
of users.


A literature search on the LISA da
tabase and scanning the journal articles, conference
and seminar proceedings revealed
a
lack of availability of such literature which studies the
web
-
based services expected from libraries in the
technical

institutes. Hence, th
ere
is

a
need for
the study.

8


5.

Methodology


This article is based on part of a questionnaire survey conducted for the doctoral studies
at engineering colleges of odisha. This survey covered the web based library development of
Gandhi Group of Institution, Gunupur, Odisha, India to
understand and measure the impact of
information technology applications on library resources and services. Three Institutes of
Gandhi Group i.e.GIET, GICS, GIMS are got the recognisation from All India Council of
Technical Education (AICTE) and affiliated

to the Biju Patnaik University of Technology
(BPUT) were surveyed. Different questionnaires were administered to librarians and users
(faculty members and students) to understand the usage pattern of the Internet and the web
-
based library services that ar
e expected. The questionnaire was designed to be quick and easy
to complete. Among others, the questionnaire specifically contained questions on


6
.

Objectives of the Study

The objectives of the study are:



T
o study the availability of institutes' websit
es and the extent of library info
rmation
hosted on the websites
;



To find out whether the libraries have a direct hyperlink on their
college

homepage
;



T
o study the regular use of the Internet by users and their frequency of vis
it to
institutes' websites;



T
o

identify the library transactions that users wish to carry out using the Internet
;




To investigate whether the

college

libraries have a static or dynamic website
;




To measure the extent of the web
-
based services offered by the general libraries in
GGI
.

7
.

Hypothesis



The

researcher has undergone three major
hypotheses

they are
:



Institutes have

to
try to
attract

the library users to their websites as they provide
only static information about library and its services
;



The majority of the users in
the

in
stitutes use the Internet on a regular basis
;




Most of
the
transactions users do at the library should be carried out through the
i
ntranet

at their convenience
.

7
.1

Extent of Information on the Websites

The GGI libraries have presents the lots of informati
on on the institutes' websites. It is
observed that almost all the general information about library is available on its websites. The
following information is mentioned below.

9


General Information

Features of GGI Library

Round
-

the
-
clock reference service



Air
-
conditioned

Online resources



Exclusive newspaper section



Collection details of Library Materials

The following materials are available in the GGI’s library. These are represented below table.

Table
-
7
.1
, Details of Library Materials

Sl
No.

Items

No

Remarks

01

Books(Engineering)

58505

(Both Text & Reference)

02

Books(MCA)

3520

(Both Text & Reference)

03

Books(MBA)

5800

(Both Text & Reference)

04

Magazines

36

(Both Eglish & Oriya)

05

Journals(Printed)

97

National
-
61,Int.National
-
36

06

News Pap
ers

23

Eng
-
10,Oriya
-
10,Bengal
-
01,Hindi
-
01,Telugu
-
01

07

CD & DVD

2489

(Both books & Magazines)

08

Back Volumes

2500

Both Journals & Magazines



Services provided by the Library

The GGI Knowledge Centre offers customized library services like:


Circulation service

(From 9.30 a.m. to 6.30 p.m. with Sunday being a weekly holiday)

Reference service fo
r reference books, journals, magazines, back volumes, etc



Digital library service



Photocopying, spiral and lamination





Book bank facility



Inter
-
library loan services

10


Newspaper clippings



On
-
line public access catalogue (Web OPAC)

7
.
2


The major
ity of the users in the institutes use the internet on a regular basis

The Internet provides us with much information in just an instant.


Since anyone can publish
information on the Internet, it is important to carefully evaluate the web sites before usin
g the
information in reports, projects, discussions, and activities. A good educational institute
website, this is a subject which not so exhaustively researched to end up for conclusion about
how good is an educational website of an any educational instit
ute, teachers may feel
overwhelmed when it comes to evaluating web sites of their institute but generally are the
aware of various criteria that governs evaluate a good website of an institute. Just like it is
important to choose a good book by the educato
r to present to their students, a good
educational website has certain criteria to be considered before it is presented to the students of
the education institutes. Many websites found on the Internet can be of low educational value
and should therefore no
t be used in a classroom setting.


Faculty members and students of GGI, Gunupur were asked about their Internet usage.
The below mentions that an overwhelming number of faculty members 95(95%) and 98(98%)
students have indicated the use of the Internet on
a regular basis.

Table

7
.2
:
The majority of the users in the institutes use the internet on a regular basis

Regular use of Internet

No Faculty Members

No of Students

Total

Yes

95 (95%)

98 (98%)

193 (96%)

No

5 (5%)

2 (2%)

7 (3%)

Total

100 (100.00
)

100 (100.00)

200 (100.00)

Figures in parentheses indicate the percentage.


Figures

7
.2

in parentheses indicate the percentage.

It is also observed that 5% of faculty members and 2% of students indicated that they do not
use the internet regularl
y. From this it clear that maximum no of faculty and student have used
the internet regularly. To avail this faculty to the student & staffs the institution has 12mbps
leased line and all the hostels (Both Ladies & Gents) and all the departments are connec
ted
with Wi
-
Fi networks.

7
.3

Library Transaction Carried out through the Web


To fulfill the requirement of our study, a survey have been taken from users(both
faculty and students),what the library transaction they wish to carry out at their ends through
the web or internet.

The observations are given in the Table 3. About 55% faculty members
and more than 73% students indicated that they wish to search books' database includes the
both text and reference. Only very few no of faculties 25% faculty members
and 48% students
11


indicated they wish to know the availability of a particular document. About 32% faculty
members and more than79% students, highest number of users, wish to do a refined search of
books (like subject, titles, author(s), Publisher, Year of
publication…etc), using all possible
approaches. No doubt reservation of books through the Web OPAC is available still library
have made it manually, this facility is provided to the student at the time of non
-
availability of
the books, it is not provided
to the faculty. More than 75% of the students have avail the
reservation facility..

Table
7
.3
: Library Transactions Wished to be Carried Out Using the Internet

Category

Faculty Members

Students

search database of the books (both Text & Reference)

55%

73%

To know the availability of a books

25%

48%

To search books using all approaches(like subject, titles

Authors,Publishers,Year of Publications, Publishers…etc)

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8
.

Scope and Limitations


The scope of the study is limited to studying the web
-
based services expected from
libraries in Gandhi G
roup of
Institutions;

Gunupur

particularly

Gandhi Institute of Engineering
and
Technology (
GIET)

.The limitation is that this article covers only the day
-
to
-
day library
transactions like online catalogue, reservations, etc. Access to online
resources also

includes
because

they will have to be web
-
based only.

9.

Future Scope

Library Web services will continue to expand, offering: more full
-
text electronic journals.
Eventually, indexes that do not now include full text will begin to do so, or link to externa
l
resources. OCLC's Electronic Collections Online may mature as such a service

Better bibliographic access to full
-
text periodicals either through cataloging, databases, or
vendors that "aggregate" access. Savings on Interlibrary Loan and user convenience
are
incentives.

12


Electronic reserves, either locally or through vendors who simplify copyright issues. more Web
forms for user feedback, and perhaps a virtual librarian who interacts in real time chat or video
conferencing. While there's nothing like a simp
le phone call, the virtual librarian wouldn't have
to be in the library.

Well
-
developed user education modules or tutorials, especially to support independent
exploration of library and Web resources. Library Web authors are getting more sophisticated
and
able to take advantage of appropriate technologies and software.

More document delivery services to distance education or commuter students. This will not be
cheap, but it's the type of thing that users want.

More resources through creative consortial purc
hasing. Statewide cooperation will become
more common. SOLINET has also been a leader in coordinating contracts for its members.

experiments with customized interfaces that organize resources for individual library users.
People seem to either like or disl
ike a portal
-
style interface, finding them comfortingly
personal or restrictive.

10.

Conclusion


Developments in information and communication technologies (ICT) have a profound
impact on every sphere of academic activity. Library and information manageme
nt is not an
exception
to

this. Business and management libraries have so far not adapted the innovations of
the
Internet and networking to the fullest extent. Earlier, card catalogue was called as the
"
Mirror to the Library
". Now in this age of the Intern
et, it is the library portal that is being
called as the "
Mirror of the Library
".
A l
ibrary portal reflects the strengths and weaknesses of
the libraries very effectively. They are also the tool
s

through which libraries are trying to reach
out to the tech
-
savvy user
s
. Libraries should make consistent efforts to provide web
-
based
services to their users. The survey has revealed
that, the

library of Gandhi Group of Institution,

Gunupur have
the full potential

to develop the library.. It is hoped that library

of this

institutes
will

eradicate the lacunas and continue its

develop
ment in

a fully functional

way.











13









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