The Power of Simplicity

lavishgradeSoftware and s/w Development

Nov 25, 2013 (3 years and 9 months ago)

71 views




The Power of Simplicity


Next Generation Business Intelligence

Consumer Products, Retail / Wholesale and Distribution


January 2009

Representative Customer Case Studies

Representative Client Examples

Customer

Solution


During 80 years of its existence, the
second largest manufacturer of
men’s clothing in Europe
has proved
that it after implementing QlikView it
can always react flexibly and quickly
to the requirements of the time and of
the market.


Demand Planning and Inventory Management


Manages its
sales & supply chain
to
adapt to
ever changing consumer buying patterns
.


Analyzed large volumes of data with
response
times of under one second
.


Provided platform for
fast, flexible analyses
that allows for and adapts to any ad
-
hoc
inquiries to meet the unique information
requirements of each department.


Consolidated data
from wide array of sources.

Ahlers
Group

Consumer Products

Retail & Wholesale

Distribution

Alabama
Farmers
Cooperative


Consumer Products

Retail & Wholesale

Distribution


AFC is one of the largest farmer
-
owned, regionally based supply and
marketing agricultural cooperatives in
the Southeastern United States.


Organized in 1936, AFC operates for
the benefit of its 47 member
associations, which include
approximately 90 retail locations.


Improved margins and profitability in a wildly
variable, seasonal business model:


Deployed
12
QlikView

applications, to
20
users
, across
six functional areas
, in a span of
only
16 weeks
.


Chief Financial Officer
now monitors an
easy
-
to
-
view dashboard
of
12+ KPI ratios
,
all updated daily for real
-
time information and
swift adjustment to seasonal fluctuations.


Configured
QlikView

Server and Publisher
.

Representative Client Examples

Customer

Solution


Global manufacturer and retail
wholesaler
Bernard Chaus
, has
reduced inventory turns

and
increased
sell through

using QlikView.



Inventory and Markdown Management:



Track slow selling items daily
resulting in
competitive
price and markdown
planning
and execution.


Enable
near
-
real time replenishment
of high
turn items to fast selling stores and channels.


Leading international fine art
publisher
Art In Motion

was able to
optimize inventory levels to improve
profitability and eliminate the cost of
raw material obsolescence.


Inventory and Supply Chain Management:


Enabled
improved visibility
into the supply
chain which led to
fact
-
based decision making


Resulted in a
50% reduction
in inventory.


Application delivered in
3 weeks.


Reduced merchandise orders from
$14 million
to $7 million

in 14 months without incurring
any shortages.

Art in
Motion


Bernard
Chaus

Representative Client Examples

Customer

Solution


Leading consumer products business,
primarily focused on fragranced
products and related accessories.
Strong relationship with Wal
-
Mart
among other food, drug and mass
retailers


Division of Blyth, Inc. prior to being
sold to MVP Group International
(Charleston, SC) in May 2007.



Deployed QlikView to
200 super
-
users
across four
functional areas (
sales, marketing, supply chain,
and finance
). Incorporated dashboards, scorecards,
analysis and reports into departmental toolkits.


98% reduction
in inventory carrying costs.


Implemented sales application in
3
-
week
period.


Leveraged
QlikView

Server and Publisher
(64
-
bit) to consolidate data from
IBM System i
(AS/400) based Movex, BPCS ERP
and
Excel
.

Blythe
Home
Scents






Consumer Products


Global manufacturer and marketer of
high quality simple meals, including
soup, baked snacks, vegetable
-
based
beverages, and premium chocolate
products.


Headquartered in Camden, NJ,
company has achieved revenue in
excess of $5 billion with 17,000
employees in NA
.


Optimized
demand forecasting & inventory
management
models to support significant
increases in new products and SKUs.


Deployed
QlikView

to
~ 50 users
across
sales,
supply chain and operations

functions in NA.


Leveraged
QlikView

Server
to access and analyze
4,500 SKUs
& data sets previously maintained in
the
MM/SCM

systems and
Excel
.


Improved

inventory forecasting accuracy by
>50%
.



Campbell
Soup



Consumer Products

Client Examples

Customer

Solution


Based on the need for essential
business data across all of its brands,
Dean Foods
deployed
QlikView

to
40 users

as an Executive Dashboard
for Customer KPIs and A/R reporting.



Using
QlikViewServer

(64
-
bit) & Publisher to
support approximately 20 Million data records
used to report accurate Sales & A/R.


Increased A/R reporting frequency

from
monthly to weekly
, resulting in
significant interest savings to company.


Reduced

time to access customer data from
2.5 days to real
-
time
.


Tracking key metrics and profitability with
functional and customer KPI dashboard.

Dean Foods




Grocery


Food retailer
EDEKA

analyzes its
cash register details against pre
-
defined business criteria, including
cancellations, empty packages and
personnel purchases, to
identify
potential
loss prevention / fraud
activity
and existing areas of risk.



Minimize fraud losses through proactive
reporting and what
-
if analysis and increased
focus on risk management:



StoreMate

loss prevention application, was
deployed in just
4 weeks
to
reduce fraud and
drive actions to minimize losses
.


Rollout has led to the company having the
statistical facts necessary to support corrective
action up to an including legal action.

EDEKA



Grocery

Representative Client Examples

Customer

Solution


Leading electronic components
distributor in the pan
-
Asia region
spanning 10 countries with more than
45 regional offices.


Headquartered in Singapore.


Achieved ~ $1 billion in revenue with
750 employees.



Increased visibility to current cash flow.

Results
include:


20% reduction

in aged receivables


15% decrease

in inventory carrying costs,
improving overall cash flow.


Currently analyzes
inventory and accounts
receivable data
using
QlikView

application.


CEO
stated that
“using
QlikView

has put our
company in a stronger cash position”
.


French sportswear brand and retailer
Eden Park

uses QlikView to
analyze
its store inventory in near real
-
time
, allowing for
stock balancing
and merchandise transfers
between
stores
where required.


Optimize store
-
level stock turnover and overall
inventory management
.


Resulted in a near immediate ROI
.


1 week
to develop application.

Eden Park




FE Global
Electronics





Apparel

Retail & Wholesale

Distribution

Retail & Wholesale

Distribution

Representative Client Examples

Customer

Solution


Manufactures and distributes Gas line
of jeans and clothing.


Manufactures > 6 M pieces annually.


Established in 1982 with a brand
focus on young, hip consumers.


Headquartered in
Chiuppano
, Italy
with over 1,800 global employees.


3,000 points of sale across 56
countries.



Increase Sales Revenue and Profitability:


Analyzed market reaction

including clothing
wearability and hot / slow seller trends.


Monitored sales and in
-
stock turnover at each store.


Enabled documents to be shared between on
-
site
and off
-
site users.


Gained the ability to track, analyze and “drill into”
sales records without dimensional or hierarchical
restrictions
.


Multinational company specializing
in athletic footwear and accessories,
sporting goods and apparel.


Founded in 1911 by the brothers Fila
in Biella, Italy.


Deployed to
250 users
across
4 functions
in Italy.


Gained the ability to
create in
-
depth reports
and
multi
-
dimensional data queries.


Introduced
data quality standards
to enable
user
-
friendly, intuitive reports and analyses.


Through
QlikView

Server
, Fila Europe now has
one common dashboard
to ensure consistent
cross
-

enterprise and supplier
communications.

FILA



Grotto Gas




Consumer Products

Manufacturer

Manufacturer

Retail & Wholesale

Distribution

Representative Client Examples

Customer

Solution


Lifetime Brands is North America’s
leading designer, developer and
marketer of kitchenware, home
decor and accessories.


The Company markets its products
under more than a dozen of the
industry’s best
-
known brands,
including
Farberware
,
Cuisinart
,
Calvin Klein,
CasaModa

and
Hoffritz
.


Lifetime’s products are distributed
through almost every major retailer
in the United States.



Facilitated
consolidated reporting
for all company
brands based on data from
disparate enterprise
software systems.


Enabled

visibility into supply chain management
and sales analysis.



Deployed to
145 employees in less than 8 weeks
.


Garnered
time and cost savings
from
elimination
of wait time for reports and forecasting.


Achieved
single point of entry to disparate
systems


collapsing 100 individual reports into a
single instance of QlikView.



“With QlikView, we have the ability to aggregate
historical data from various enterprise software
systems with data from SAP systems. This has made
company information accessible to everyone and
enabled our users to develop consolidated reports
more efficiently.”
Clifford Siegel, SVP, Global Supply Chain


Lifetime
Brands




Consumer Products

Representative Client Examples

Customer

Solution


Manufacturer of laminate flooring,
based in North Carolina, with
estimated sales revenue of $400M.


Goal: To implement business
intelligence software enabling the
ability to pull data from various
sources. Retail data and sales
analysis was then given to sales staff
so they could identify and react to
changes in consumer demand.


Demand Planning and Business Analysis:


QlikView

pulls data from various sources
including a data warehouse from
Cognos
,

which houses statistics from the Company’s
Movex

ERP and EDI from its distributors
.


Pergo
recognized the ROI value
of the sales
analysis information and
quickly expanded
across functions
(i.e. inventory, planning,
logistics, finance, customer care & credit).


Created /deployed
Executive Dashboard
tools.


Leading Swedish distributor of
building materials to professional and
private consumers.


Home improvement store
Optimera
,
analyzes customer satisfaction, sales
trends, inventory levels, and account
receivables with QlikView.




Inventory Management and Call Center
Operational Excellence


33% reduction
in customer call center queues
.



1.3 million reduction
in inventory stock
levels.


Generate
rich insight
into all the various factors
that impact
sales performance and profitability
.


Optimera



Pergo




DIY / Home

Improvement Retail

& Wholesale

Distributor

CPG, Retail

& Wholesale

Distributor

Representative Client Examples

Customer

Solution


Robinsons Group is a l
eading retailer
operating 18 upscale department
stores in Singapore and Malaysia.



Since the introduction of
QlikView
,
Robinsons Group’s decision makers
have faster access to more actionable
data leading to smarter, timelier
business decisions.




Faster access to business critical information:



Analysts spend

50% less time aggregating
and accessing data


The content of dashboard views and reports
yield up to
80% more detailed information
than the prior paper
-
based
reporting.


Supply Chain Agility
-

quickly able to respond to
market condition and buyer preference
fluctuations:


Increased gross margin %, inventory turn,
and profitability.


Merchandise allocation and pricing
, by
market geography, down to the store
-
level.


Track selling performance by category/item;
enabling shelf replenishment for strong sellers
& execution of exit strategies for slow movers.


Accurate and timely reporting

has allowed
for proactive forecasting and replenishment to
minimize
“out of stock”
scenarios.

Robinsons
Group



Upscale / Luxury

Department Store

Representative Client Examples

Customer

Solution


SIBA AB is one of the Nordic
countries leading home electronics
retailers, operating department stores
in Sweden, Norway and Denmark;
departments for industrial trade in
Stockholm, Gothenburg and
Copenhagen; and in 1998, launched
its web operations @ www.siba.se.


The company has 650 co
-
workers
with revenues around

350 million.


Increased
store efficiency

&
reduced

labor spend
.


Reduced required training investment due to
product ease of use:



A
brief introduction
is all it takes to start to
work in QlikView.
Easy to use and user
friendly


two of the main reasons we
selectedQlikView. Every store manager
across >50 stores has had just a
5
-
minute
tutorial
over the phone to
learn how to
analyze their own data
in QlikView.”
Hans
Broström, Backoffice Manager, SIBA


The Roxcel Group is one of the
leading global retailers and
wholesalers of paper products and
cartons.


Sales
volume of
1 million tons
.


Order Management, Forecasting and Allocation


15
-
minute modification requests
.
Modification
requests for dashboards, analysis and reports are
mostly completed within 15 minutes


Cash Flow Optimization
essential to managing the
international transit trade.


Quickly deployed QlikView to roughly
40 users
.


Aggregate and free the
large data volume
previously locked in its internal ERP application.

Roxcel



SIBA




Retail

& Wholesale

Distributor

Electronics Retailer

Representative Client
Examples

Customer

Solution


Leading specialty home goods retailer
Williams
-
Sonoma

was able to
enforce a new 30
-
day return policy by
bringing together purchase date and
product data from online and in store
sales in a dashboard to analyze return
requests and approve them.


Minimize profit erosion from returns.



Recently stated in the annual report that

results associated with our catalog
optimization and returns, replacement and
damages initiatives drove better than expected
savings for the quarter
.”


Delivery in shocking time
. Implemented catalog /
call center operations analysis application in
9 days

-

customer initially projected 120 days based on
traditional project rollouts.


WH Smith is one of the UK’s leading
retail groups, incorporating market
-
leading companies in retail and news
distribution.


Its online division, WH Smith Direct,
is the UK’s leading multi
-
channel
retailer, offering a range of over 2.1
million products online including
every British book in print, plus
250,000 entertainment products.


Better manage SLAs:



Achieved an
18% improvement in “delivery
-
to
-
promise
(i.e. parcels delivered within the
time stated to customers)
rates
; Improved from
79% to >93%
.


The ‘now


current state’ is used as a key
measure for
managing service level agreements
with their drop
-
ship suppliers.



WH Smith



Williams
-
Sonoma

Specialty Retail

Specialty Retail