Knowledge Management:Creatingcompetative - INFLIBNET Centre

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Nov 6, 2013 (3 years and 9 months ago)

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KNOWLEDGE MANAGEMENT:

CREATING COMPETITIVE INTELLIGENCE

FOR THE FUTURE



C.
Beena

P.K.
Padmakumar

S.N.
Archana


main theme :
Moving towards the future



what is the future of Higher education ?



Many developed countries have their strategic plan for Future of Higher
education or The vision for Higher Education 2010 to 2025 is


Collaboration


Competition


Communication


Creativity


Critical thinking


Brand Identity.



IMPORTANCE OF BASIC LEARNING TECHNIQUE





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A


Acharyat

Padamadatte
,
Padam

Shishyah

Swamedhaya

|

Sa
-
brahmacharibhyah

Padam
,
Padam

Kalakramena

Cha ||




MORE PREDOMINANT

Because


Changing Dynamics in higher education

¾
New generation are digital Natives

¾
Research outputs are in different formats


Research are interdisciplinary in nature


Globalization

¾
Application of ICT

¾
Organizational culture

¾
Huge Volume of literature are coming out


R&D

outputs

are

published

in

different

forms

and

usually

circulated

only

among

peer

groups

working

in

the

same

subject

discipline


Major

research

works

are

carried

out

with

public

funds




INTRODUCTION

Information is not static

According to 5th Law, Library is a growing organism


But today




Information is a growing and moving at a rapid pace


GENESIS

Huge volume of literature are coming out


Application of ICT

¾
Open Access Movement


Multidisciplinary Research


Journal Consortia

¾
E
-
books/e
-
journals/ e data bases

¾
Social Networks


Web 2.0


Peer
-
to
-
peer communication


TWO KINDS OF KNOWLEDGE

Knowledge is intangible, dynamic, and difficult to
measure, but without it no organization can
survive.

Tacit: or unarticulated knowledge is more personal,
experiential, context specific, and hard to
formalize; is difficult to communicate or share
with others; and is generally in the heads of
individuals and teams.

Explicit: explicit knowledge can easily be written
down and codified.


KNOWLEDGE DEFINITION

Defined

in

many

ways
:


Information

and

skills

acquired

through

experience

or

education
;



The

theoretical

or

practical

understanding

of

a

subject
;



What

is

known

in

a

particular

field

or

in

total
;

facts

and

information
.



When

information

is

packaged

or

used

for

understanding

or

doing

something,

it

is

known

as

knowledge
.


KNOWLEDGE AT UNIVERSITIES

An organization that is skilled at creating, acquiring, and
transferring knowledge, and at modifying behavior to
reflect new knowledge and insights.




INTELLIGENCE



Knowledge in action


Strategic use of knowledge assets, including
widespread, purposeful gathering ,analysis and
use in making strategy.



Aggregate
or global capacity of the individual to
act purposefully, to think rationally, and to deal
effectively with
his/her environment


strategic
use of knowledge assets
,


Or in simple words practical knowledge



COMPETITIVE INTELLIGENCE

competitive intelligence field of practice

That is application of intelligence into products, Decision making, Customers/clients
competency


for this process includes


Systematic gathering of internal & external information from multiple sources, its
synthesis, integration, and analysis producing actionable results

¾
converting it into intelligence

¾
utilizing this in decision making.

¾
If the intelligence gathered is not usable (or actionable) then it is not
intelligence.(Wikipedia)


ORGANIZATIONAL CULTURE


Organizational culture is the collective behavior of humans who are part of an
organization

¾
includes the organization values, visions, norms, working language, systems,
symbols, beliefs and habits


Organizational culture affects the way people and groups interact with each other,
with clients, and with stakeholders


Being a learning organization especially higher education

¾
organizational culture emphasizes sharing information through an encouragement
for contributing to the organizational knowledge base.

¾
Providing top
-
management leadership for the KM effort.

¾
Demonstrating the value of KM to encourage commitment


KNOWLEDGE MANAGEMENT

The new source of wealth is knowledge, and not
labor, land, or financial capital. It is the intangible,
intellectual assets that must be managed.


The key challenge of the knowledge
-
based economy
is to foster innovation.

DEFINITIONS


KM

is

“managing

the

knowledge

through

a

systematically

and

organizationally

specified

process

for

acquiring,

organizing,

sustaining,

applying,

sharing

and

renewing

both

the

tacit

and

explicit

knowledge

for

enhancing

organizational

performance

and

creating

val ue
.
"

(Davenport

&

Prusak

2000
),




Designing and installing techniques and processes to create, protect, and
use known knowledge.


Designing and creating environments and activities to discover and
release knowledge that is not known, or tacit knowledge.

¾
Articulating the purpose and nature of managing knowledge as a
resource and embodying it in other initiatives and programs.


According

to

Drucker

(
1999
)

KM

is

about

making

the

right

knowledge

available

to

the

right

people
.



WHY KM



Competitive success will be based on how strategically
intellectual capital is managed


Capturing the knowledge residing in the minds of academia
so that it can be easily shared across the enterprise


Leveraging organizational knowledge is emerging as the
solution to an increasingly fragmented and globally
-
dispersed workplace


reuse of knowledge saves work, reduces communication
costs, and allows an organization to take on more projects


WHY KM

Knowledge is managed more effectively in a learning organization.


Information is systematically shared to achieve goals.

¾
Intellectual capital is a resource for competitive advantage

¾
faster retrieval of information

¾
minimizing duplication,

¾
saving or freeing up the time of busy professionals

¾
knowing who knows what and who is doing what

¾
improved quality of information


a improved customer service and satisfaction


faster solving of intractable and novel problems

ORGANIZATIONAL BENEFITS


Internal organizational benefits, including efficiencies and effectiveness through:


sharing of good and best practices

¾
faster time
-
to
-
market for new products


reduction of waste and re
-
work


Facilitate decision making capabilities

¾
retention of knowledge before experts leave or retire

¾
Stimulates cultural change & Innovation


cost savings, both in people's time and processing of
information


WHY ORGANIZATIONAL KNOWLEDGE IS IMPORTANT


Knowledge can be embedded in processes, products,
systems, and controls

¾
Knowledge can be accessed as it is needed from
sources inside or outside the firm

¾
It is versatile and can be transferred formally, through
training, or informally, by way of workplace
socialization

¾
It is the essence of the competitive edge!

KM STRATEGY AND TECHNIQUES AT CUSAT,


Closing the Gap between Knowing and Doing


Do not allow stored knowledge to go unused; convert knowledge to
action.


Build a culture of action


BY

¾
Institutional Repository

¾
Bibliographical Information System for Science & Technology
(BISSAT)

¾
Media Repository

¾
Reference Manager

¾
Traditional Knowledge Digital Library (TKDL)



Institution
al
Repositor
y (Dyuthi)

Knowledge
Management

Knowledg
e Gateway
(BISSAT)

Reference
Manager

(
Mendeley
)

Media
repository

TKDL

Digital
Library

KNOWLEDGE SHARING IN CUSAT

IR

Media

Repos
itory

BISSA
T

TKDL

campus network

IR

IR

IR

Repositories

P2 communications

Web 2.0

Remote Access

Scientific community

Intranet

INSTITUTIONAL REPOSITORY


An

institutional

repository

is

a

digital

archive

of

the

intellectual

product

c r eat ed

by

the

faculty,

research

staff,

and

students

of

an

institution

and

accessible

to

end

users

both

within

and

outside

of

the

institution,

with

few

if

any

barriers

to

access
.


“University
-
based

institutional

repository

is

a

set

of

services

that

a

university

offers

to

the

members

of

its

community

for

the

management

and

dissemination

of

digital

materials

created

by

the

institution

and

its

community

members
.

(Lynch,

Clifford

A

)


DYUTHI

(CUSAT IR)

Funded by DSIR, Ministry of science & Technology in
2007

Covers theses, working papers, conference proceedings,
technical reports, books,
u
npublished
l
iterature etc.

Available at
http://
dyuthi.cusat.ac.in

To pool up and consolidate the scattered research output
of CUSAT in different aspects of Science & Technology.



DYUTHI.CUSAT.AC.IN

BISSAT (YUJ)

Knowledge gate way of Cochin University of Science & Technology

Powered by open software BIBAPP

It aims to find experts on campus, archive their work, promote the
research of a research group, department, school, promote
collaborative research in the campus,

Increase the visibility of campus research,

Facilitate the reuse of publication data etc.

Yuj

covers the bibliographical information system with citation and
abstracts of scientific productivity of Cochin University of Science
& Technology

YUJ.CUSAT.AC.IN (
BISSAT
)

MEDIA REPOSITORY


Media repository is a platform for media storage and delivery system. Media
repository records, publishes, market and distribute a variety of educational and
scientific products and services


Covers the contents


ERUDITE


Events

¾
Featured

¾
Student’s Creation

¾
Training


Lectures and invited talks


Conferences/ seminars

¾
TV Shows



MEDIA@CUSAT.AC.IN

TKDL


To explore the science behind tacit knowledge of
fishermen community about coastal resources

¾
To develop the Traditional Knowledge Digital Library
(TKDL) for fishery resources

¾
Blending the traditional knowledge with scientific
knowledge

¾
Establish a NODAL Information centre in the fisheries
sector


TKDL

Traditional

Knowledge

is

defined

as

the

sum

of

facts

that

are

known

or

learned

from

experience

or

acquired

through

observation

and

study

and

handed

down

from

generation

to

generation
.


TKDL ( FISHERIES SECTOR.)

Diverse Knowledge

DIVERSE KNOWLEDGE

REFERENCE MANAGER


Mendeley is a free

reference manager

and

academic social
network

¾

Help to organize research, collaborate with others online, and
discover the latest research.

¾
Automatically

generate bibliographies

¾
Collaborate easily

with other researchers online

¾
Easily

import papers

from other research software


Find relevant papers

based on what the researcher is reading


Access your papers from

anywhere online


HOW KM SUPPORTS THE COMPETITIVE INTELLIGENCE


Collaboration

¾
Communication

¾
Brand identity

¾
Provides Visual stimulation

¾
Supports critical thinking &Cognition

¾
Supports different types learning


Available at any time, any where and any device

CONTINUE…..



Encourage teaching and training

¾
Peer to peer learning

¾
Social media for sharing

¾
Increase students engagement &collaboration

¾
Basement for self learning & lifelong learning


Innovative tool for teaching & Learning



CONTINUE…….


Support organizational competency

¾
Change the organizational culture

¾
Supports memory

¾
visual information processing,

¾
Provides global visibility



C
ONCLUSION


There

is

a

tremendous

scope

for

organizational

Knowledge

Management

for

moving

towards

the

future

.

This is a small attempt by CUSAT Library professional team
and we have still a long way to go.







Thank you