Breakthrough Innovation Powered by Axeda and Salesforce Integration

kokomomammothSoftware and s/w Development

Feb 17, 2014 (3 years and 3 months ago)

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Breakthrough Innovation Powered by Axeda and Salesforce Integration
Key Features and Benefits
Axeda Machine Cloud and Service Cloud
• Create and populate Cases in the Service Cloud automated by triggers from M2M connected products
• Access real-time product information for troubleshooting, diagnostics, and repair
• Track product usage for preventive and scheduled maintenance purposes
Companies with connected products and machines are now realizing that the real value in machine-to-machine (M2M) is taking that data and integrating
with enterprise systems such as Salesforce.com — optimizing critical business processes and essentially M2M-izing their organizations. For companies
who are using both Salesforce.com and Axeda, there is a great deal of value in a robust integration between these two systems.
Gain insight to real-time connected product information throughout Salesforce platforms and applications.
Axeda Machine Cloud and Chatter
Axeda Machine Cloud and Force.com
Axeda Machine Cloud and Sales Cloud
• Build and deploy innovative applications that connect to product data powered by the Axeda Machine Cloud
• Rely on the scale and security from proven enterprise cloud platforms for your mission-critical applications
• Enable your products to be social with Chatter updates
• Use events and alarms to trigger new Chatter posts
• Collaborate between teams and machines to streamline business processes
• Create a complete view of customer and machine interactions to support cross-sell and up-sell opportunities
• Deploy pay-per-use billing by capturing product usage
• Automate the process of product registration with connected product activation
Axeda Integration Framework
The Axeda Integration Framework provides an extensible framework built on standards-based
message queue technology that accelerates integration between the Axeda Platform and
Salesforce.com.
25 Forbes Blvd. Suite 3 | Foxboro, MA 02035 USA | t +1.508.337.9200 | f +1.508.337.9201
©2012 Axeda Corporation.Axeda is a registered trademark of Axeda Corporation.Axeda Agents,
Axeda Applications,Axeda Policy Manager,Axeda Enterprise,Axeda Access,Axeda Software Management,
Axeda Service,and Firewall-Friendly are trademarks of Axeda Corporation.All other trademarks are either
property of Axeda Corporation or property of their respective owners.
About Axeda
Axeda provides cloud-based software
for managing connected products
and implementing innovative M2M
applications.Our customers use our M2M
cloud service to deliver innovative M2M
solutions and optimize their business
processes with data fromtheir connected
products.Visit the Axeda Developer
Connection at http://developer.axeda.com
to get started building your M2Msolution
for connected products.
www.axeda.com
Axeda
®
M2M Cloud Service





































































































Salesforce Integration
Axeda provides the most advanced
cloud-based service and software for
managing connected products and
implementing innovative M2M applica-
tions. We take the cost and complexity
out of connecting and remotely servic-
ing the products of the world’s leading
companies. Our customers use our M2M
cloud service to deliver innovative M2M
solutions and optimize their business
processes with data from their connected
The Axeda Integration Framework includes:
Tightly Integrated Messaging Service
• The Axeda® Platform ActiveMQ Integration solution makes it possible for the Axeda
Platform to send & receive messages and relevant data about any event that occurs in the
system.
• The messaging service is tightly bound to Axeda objects and system events to enable
a developer-friendly service to manage the flow of information and control between the
Axeda Platform and external services.
M2M Development Services
• A rich programming interface to access the complete set of Axeda Platform data and functionality, all using an easy-to-customize script based
on Groovy, which is 100% Java syntax compatible.
• A powerful platform API with a rich set of built-in functions to access the core Axeda Platform data and asset functionality. Provides the ability
to manage assets, query historical data for assets, search for assets, manage alarms and more.
• SOAP and REST-ful Web Services. Provides authentication, authorization, and transportation security. Enables you to exercise both Axeda
platform APIs and custom logic developed in Groovy as easy-to-consume Web Services.
• Extended Data Objects allow customers to define their own objects, and create specific properties for each object. This provides a way to
supplement predefined Axeda fields with customer-specific information. It is also possible to extend some of the base Axeda platform objects
with customer-specific properties.
In addition to the Message Queue, the Integration Framework benefits from the same M2M
Development Services as the Application Services, including:
Learn More
For product tutorials, code samples, videos, training and events, and other technical information about Axeda integration to Salesforce.com, go to
http://www.axeda.com/sfdc.